The table below looks at the statistics for CRM skills in IT jobs advertised for the Walsall region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 15 7 12
Rank change year-on-year
-8 +5
Permanent jobs citing CRM 4 10 7
As % of all permanent IT jobs located in Walsall 4.82% 15.38% 11.86%
As % of the Processes & Methodologies category 6.56% 20.41% 18.92%
Number of salaries quoted 4 10 7
Average salary £19,000 £90,000 £30,000
Average salary % change year-on-year
-78.88% +200.00%
UK excluding London average salary £43,250 £45,000 £42,500
% change year-on-year
-3.88% +5.88%
CRM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Walsall region.

Processes & Methodologies Category
Walsall
Permanent IT job ads with a match in the
Processes & Methodologies category
61 49 37
As % of all permanent IT jobs located in Walsall 73.49% 75.38% 62.71%
Number of salaries quoted 51 45 33
Average salary £41,500 £40,000 £30,000
Average salary % change year-on-year
+3.75% +33.33%
90% offered a salary of more than £19,000 £30,000 £19,000
10% offered a salary of more than £82,500 £37,500 £95,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Walsall

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Walsall region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Walsall

CRM
Salary Trend in Walsall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Walsall region.

CRM Salary Trend in Walsall

CRM
Top 15 Related IT Skills in Walsall

For the 6 months to 30 January 2015, IT jobs across the Walsall region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 4 (66.67%) SEO
1 4 (66.67%) Publishing
1 4 (66.67%) CMS
1 4 (66.67%) Google
1 4 (66.67%) Marketing
1 4 (66.67%) Google Analytics
1 4 (66.67%) User Acceptance Testing
1 4 (66.67%) Social Media
1 4 (66.67%) Digital Media
1 4 (66.67%) Content Management
1 4 (66.67%) Analytics
2 2 (33.33%) Mobile Computing
2 2 (33.33%) Root Cause Analysis
2 2 (33.33%) ERP
3 1 (16.67%) Business Analysis

CRM
Top Related IT Skills in Walsall by Category

For the 6 months to 30 January 2015, IT jobs across the Walsall region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) CMS
Business Applications
1 4 (66.67%) Google Analytics
General
1 4 (66.67%) Publishing
1 4 (66.67%) Marketing
Job Titles
1 4 (66.67%) Web Editor
2 2 (33.33%) Applications Support Analyst
2 2 (33.33%) Analyst
2 2 (33.33%) Support Analyst
2 2 (33.33%) Applications Support
Miscellaneous
1 4 (66.67%) Social Media
1 4 (66.67%) Digital Media
2 2 (33.33%) Mobile Computing
Processes & Methodologies
1 4 (66.67%) SEO
1 4 (66.67%) User Acceptance Testing
1 4 (66.67%) Content Management
1 4 (66.67%) Analytics
2 2 (33.33%) Root Cause Analysis
2 2 (33.33%) ERP
3 1 (16.67%) Business Analysis
Vendors
1 4 (66.67%) Google