The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Walsall region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank - - 15
Permanent jobs requiring a Technical Support 0 0 3
As % of all permanent IT jobs located in Walsall - - 5.08%
As % of the Job Titles category - - 5.26%
Number of salaries quoted 0 0 3
Average salary - - £37,500
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Walsall region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Walsall
Permanent IT job ads with a match in the
Job Titles category
65 83 57
As % of all permanent IT jobs located in Walsall 97.01% 94.32% 96.61%
Number of salaries quoted 56 79 55
Average salary £43,500 £41,500 £37,500
Average salary % change year-on-year
+4.81% +10.66%
90% offered a salary of more than £25,000 £33,500 £25,000
10% offered a salary of more than £65,500 £43,000 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Walsall

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Walsall region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Walsall

Technical Support
Salary Trend in Walsall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Walsall region.

Technical Support Salary Trend in Walsall

Technical Support
Top 30 Related IT Skills in Walsall

For the 6 months to 27 August 2015, IT jobs across the Walsall region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (100.00%) Microsoft
1 2 (100.00%) Windows
1 2 (100.00%) TCP/IP
2 1 (50.00%) SLA
2 1 (50.00%) Cisco
2 1 (50.00%) MS Office
2 1 (50.00%) Linux
2 1 (50.00%) MCSE
2 1 (50.00%) MCSA
2 1 (50.00%) MS Excel
2 1 (50.00%) CRM
2 1 (50.00%) SharePoint
2 1 (50.00%) MS Exchange
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) Ethernet
2 1 (50.00%) CCNP
2 1 (50.00%) CCNA
2 1 (50.00%) CCDP
2 1 (50.00%) Active Directory
2 1 (50.00%) Dell
2 1 (50.00%) Citrix
2 1 (50.00%) Cisco Certification
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) NetApp
2 1 (50.00%) Firewall
2 1 (50.00%) Telecoms
2 1 (50.00%) VMware
2 1 (50.00%) VMware Certified Professional (VCP)
2 1 (50.00%) SharePoint Server

Technical Support
Top Related IT Skills in Walsall by Category

For the 6 months to 27 August 2015, IT jobs across the Walsall region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) SharePoint
1 1 (50.00%) MS Exchange
1 1 (50.00%) SharePoint Server
Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
Communications & Networking
1 2 (100.00%) TCP/IP
2 1 (50.00%) Firewall
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) Ethernet
General
1 1 (50.00%) Telecoms
Miscellaneous
1 1 (50.00%) Data Centre
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Linux
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Windows 7
Processes & Methodologies
1 1 (50.00%) CRM
Qualifications
1 1 (50.00%) MCSE
1 1 (50.00%) MCSA
1 1 (50.00%) CCNP
1 1 (50.00%) CCNA
1 1 (50.00%) CCDP
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Citrix Presentation Server
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) XenApp
1 1 (50.00%) vSphere
1 1 (50.00%) VMware ESXi
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Dell
2 1 (50.00%) Citrix
2 1 (50.00%) NetApp
2 1 (50.00%) VMware
2 1 (50.00%) Cisco