Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Technical Support role in IT jobs within the Walsall region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 August 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to
29 Aug 2008
Same period last year
Rank11-
Rank change on same period last yearNew entry-
Matching permanent IT job ads70
As % of all UK permanent IT job ads sampled0.004 %0.000 %
As % of the category below11.48 %0.000 %
Salaries quoted70
Average minimum salary£26,714-
Average salary£28,000-
% change on same period last year-
Average maximum salary£29,286-
UK excluding London average salary£29,916£29,436
% change on same period last year+1.63 %
Walsall IT Job Market, Job TitlesJob Titles
Walsall
Matching permanent IT job ads6166
As % of all UK permanent IT job ads sampled0.033 %0.028 %
Salaries quoted5662
Average minimum salary£28,537£25,711
Average salary£30,282£28,012
% change on same period last year+8.10 %
Average maximum salary£32,026£30,313
UK excluding London average salary£38,060£39,458
% change on same period last year-3.54 %
Technical Support West MidlandsTechnical Support
West Midlands

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Walsall region as a proportion of the total demand within the Job Titles category.

Walsall Technical Support Demand Trend

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Walsall region.

Walsall Technical Support Salary Trend

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Walsall region over the 3 months to 29 August 2008.

Walsall Technical Support Salary Histogram

Technical Support
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT jobs across the Walsall region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

16 (85.71 %)AS400
16 (85.71 %)CRM
16 (85.71 %)IBM
25 (71.43 %)Active Directory
25 (71.43 %)TCP/IP
25 (71.43 %)MS Office
25 (71.43 %)Windows
25 (71.43 %)Citrix
25 (71.43 %)Windows Server 2003
25 (71.43 %)VMware
25 (71.43 %)Citrix Presentation Server
34 (57.14 %)Ethernet
34 (57.14 %)Lotus
34 (57.14 %)Windows 2000
34 (57.14 %)Windows XP
34 (57.14 %)MS Exchange
34 (57.14 %)Windows NT
34 (57.14 %)Microsoft
43 (42.86 %)Lotus Domino
52 (28.57 %)LAN
52 (28.57 %)SharePoint
52 (28.57 %)Telecoms
61 (14.29 %)Firewall
61 (14.29 %)Thin Client
61 (14.29 %)Sophos
61 (14.29 %)Fat Client
61 (14.29 %)VMware Infrastructure
61 (14.29 %)SharePoint Server 2007
61 (14.29 %)WatchGuard
61 (14.29 %)VPN

Technical Support
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT jobs across the Walsall region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Walsall IT Job Market, Application PlatformsApplication Platforms
14 (57.14 %)MS Exchange
23 (42.86 %)Lotus Domino
32 (28.57 %)SharePoint
41 (14.29 %)SharePoint Server 2007
Walsall IT Job Market, ApplicationsApplications
15 (71.43 %)MS Office
21 (14.29 %)MS Excel
Walsall IT Job Market, Communications & NetworkingCommunications & Networking
15 (71.43 %)TCP/IP
24 (57.14 %)Ethernet
32 (28.57 %)LAN
41 (14.29 %)WAN
41 (14.29 %)VPN
41 (14.29 %)Firewall
Walsall IT Job Market, GeneralGeneral
12 (28.57 %)Telecoms
Walsall IT Job Market, MiscellaneousMiscellaneous
16 (85.71 %)AS400
21 (14.29 %)Fat Client
21 (14.29 %)Thin Client
Walsall IT Job Market, Operating SystemsOperating Systems
15 (71.43 %)Windows
15 (71.43 %)Windows Server 2003
24 (57.14 %)Windows 2000
24 (57.14 %)Windows NT
24 (57.14 %)Windows XP
Walsall IT Job Market, Processes & MethodologiesProcesses & Methodologies
16 (85.71 %)CRM
Walsall IT Job Market, System SoftwareSystem Software
15 (71.43 %)Active Directory
15 (71.43 %)Citrix Presentation Server
21 (14.29 %)VMware Infrastructure
Walsall IT Job Market, VendorsVendors
16 (85.71 %)IBM
25 (71.43 %)Citrix
25 (71.43 %)VMware
34 (57.14 %)Lotus
34 (57.14 %)Microsoft
41 (14.29 %)Intel
41 (14.29 %)Sophos
41 (14.29 %)WatchGuard
41 (14.29 %)Cisco