The statistics below represent IT jobs advertised across the Walsall region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 18 15 -
Rank change year-on-year
-3 -
Permanent jobs requiring a Technical Support 3 2 0
As % of all permanent IT jobs located in Walsall 3.13% 2.99% -
As % of the Job Titles category 3.19% 2.99% -
Number of salaries quoted 3 1 0
Median salary £33,500 £36,000 -
Median salary % change year-on-year
-6.94% -
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Walsall region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Walsall
Permanent IT job ads with a match in the
Job Titles category
94 67 85
As % of all permanent IT jobs located in Walsall 97.92% 100.00% 98.84%
Number of salaries quoted 86 57 71
Median salary £35,000 £40,000 £42,500
Median salary % change year-on-year
-12.50% -5.88%
90% offered a salary of more than £25,119 £26,500 £29,000
10% offered a salary of more than £48,000 £49,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Walsall

The demand trend of job ads across the Walsall region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Walsall

Technical Support
Salary Trend in Walsall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Walsall region.

Technical Support Salary Trend in Walsall

Technical Support Skill Set
Top 21 Related IT Skills in Walsall

For the 6 months to 27 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Walsall region featuring Technical Support in the job title.

1 3 (100.00%) ITSM
1 3 (100.00%) ITIL
2 1 (33.33%) WAN
2 1 (33.33%) SLA
2 1 (33.33%) Cisco
2 1 (33.33%) Active Directory
2 1 (33.33%) HP
2 1 (33.33%) Service Delivery
2 1 (33.33%) Firewall
2 1 (33.33%) SQL
2 1 (33.33%) VMware
2 1 (33.33%) Supplier Management
2 1 (33.33%) Web Development
2 1 (33.33%) Problem Management
2 1 (33.33%) Cisco IOS
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) SaaS
2 1 (33.33%) HP Storage
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) IaaS
2 1 (33.33%) Data Centre

Technical Support Skill Set
Top Related IT Skills in Walsall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) IaaS
1 1 (33.33%) SaaS
Communications & Networking
1 1 (33.33%) Cisco IOS
1 1 (33.33%) Firewall
1 1 (33.33%) WAN
Miscellaneous
1 1 (33.33%) Data Centre
1 1 (33.33%) HP Storage
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) ITSM
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Problem Management
2 1 (33.33%) Service Delivery
2 1 (33.33%) Supplier Management
2 1 (33.33%) Web Development
Programming Languages
1 1 (33.33%) SQL
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) VMware Infrastructure
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) HP
1 1 (33.33%) VMware