The statistics below represent IT jobs advertised across the Warwickshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
First Line Support
Rank 77 78 69
Rank change year-on-year
+1 -9
Permanent jobs requiring a 1st Line Support 3 9 1
As % of all permanent IT jobs located in Warwickshire 0.45% 1.10% 0.14%
As % of the Job Titles category 0.46% 1.17% 0.15%
Number of salaries quoted 3 9 1
Median salary £19,000 £19,000 £27,500
Median salary % change year-on-year
- -30.90%
UK excluding London median salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Warwickshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Warwickshire
Permanent IT job ads with a match in the
Job Titles category
655 768 675
As % of all permanent IT jobs located in Warwickshire 98.79% 94.12% 92.98%
Number of salaries quoted 457 681 573
Median salary £38,875 £35,000 £38,000
Median salary % change year-on-year
+11.07% -7.89%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £57,500 £55,000 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Warwickshire

The demand trend of job ads across the Warwickshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Warwickshire

1st Line Support
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Warwickshire region.

1st Line Support Salary Trend in Warwickshire

1st Line Support
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Warwickshire region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick - 2 £18,250 -
1st Line Support
West Midlands

1st Line Support Skill Set
Top 10 Related IT Skills in Warwickshire

For the 6 months to 23 July 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warwickshire region featuring 1st Line Support in the job title.

1 5 (55.56%) Active Directory
2 4 (44.44%) ITIL Certification
2 4 (44.44%) ITIL
3 2 (22.22%) Windows
3 2 (22.22%) Microsoft
3 2 (22.22%) Service Management
3 2 (22.22%) German Language
3 2 (22.22%) MS Office
4 1 (11.11%) Finance
4 1 (11.11%) Remedy

1st Line Support Skill Set
Top Related IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (22.22%) MS Office
General
1 2 (22.22%) German Language
2 1 (11.11%) Finance
Operating Systems
1 2 (22.22%) Windows
Processes & Methodologies
1 4 (44.44%) ITIL
2 2 (22.22%) Service Management
Qualifications
1 4 (44.44%) ITIL Certification
System Software
1 5 (55.56%) Active Directory
Vendors
1 2 (22.22%) Microsoft
2 1 (11.11%) Remedy