The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 58 61 55
Rank change year-on-year
+3 -6
Permanent jobs requiring a 2nd Line Support 4 10 7
As % of all permanent IT jobs located in Watford 0.74% 1.98% 1.66%
As % of the Job Titles category 0.76% 2.04% 1.68%
Number of salaries quoted 4 10 7
Average salary £23,500 £27,500 £27,500
Average salary % change year-on-year
-14.54% -
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
528 490 417
As % of all permanent IT jobs located in Watford 97.06% 96.84% 99.05%
Number of salaries quoted 473 357 317
Average salary £45,000 £45,000 £38,000
Average salary % change year-on-year
- +18.42%
90% offered a salary of more than £32,500 £28,500 £24,500
10% offered a salary of more than £65,000 £52,500 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Watford

2nd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Watford region.

2nd Line Support Salary Trend in Watford

2nd Line Support
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Watford region over the 3 months to 5 February 2016.

2nd Line Support Salary Histogram in Watford

2nd Line Support
Top 30 Related IT Skills in Watford

For the 6 months to 5 February 2016, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (63.64%) Windows
2 6 (54.55%) MS Exchange
3 5 (45.45%) Microsoft
3 5 (45.45%) Active Directory
3 5 (45.45%) Citrix
3 5 (45.45%) Exchange Server 2003
3 5 (45.45%) XenApp
3 5 (45.45%) Exchange Server 2010
3 5 (45.45%) Windows Server
4 4 (36.36%) LAN
4 4 (36.36%) WAN
5 3 (27.27%) TCP/IP
5 3 (27.27%) MS Office
5 3 (27.27%) CRM
5 3 (27.27%) Publishing
5 3 (27.27%) Cisco
5 3 (27.27%) XenDesktop
5 3 (27.27%) Lync
6 2 (18.18%) Skype
6 2 (18.18%) Software Deployment
6 2 (18.18%) Windows 8
6 2 (18.18%) Exchange Server 2013
6 2 (18.18%) VMware
6 2 (18.18%) MS PowerPoint
6 2 (18.18%) Windows Mobile
6 2 (18.18%) Exchange Server 2007
6 2 (18.18%) Microsoft Certification
6 2 (18.18%) Windows XP
6 2 (18.18%) MS Visio
6 2 (18.18%) MS Excel

2nd Line Support
Top Related IT Skills in Watford by Category

For the 6 months to 5 February 2016, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (54.55%) MS Exchange
2 5 (45.45%) Exchange Server 2003
2 5 (45.45%) Exchange Server 2010
3 3 (27.27%) Lync
4 2 (18.18%) Exchange Server 2007
4 2 (18.18%) Exchange Server 2013
5 1 (9.09%) Blackberry Enterprise Server
Applications
1 3 (27.27%) MS Office
2 2 (18.18%) MS Excel
2 2 (18.18%) MS PowerPoint
2 2 (18.18%) MS Visio
Communications & Networking
1 4 (36.36%) LAN
1 4 (36.36%) WAN
2 3 (27.27%) TCP/IP
3 2 (18.18%) DHCP
3 2 (18.18%) DNS
3 2 (18.18%) Skype
3 2 (18.18%) VoIP
3 2 (18.18%) VPN
4 1 (9.09%) DSL
4 1 (9.09%) MPLS
4 1 (9.09%) NetScaler
Database & Business Intelligence
1 1 (9.09%) SQL Server
General
1 3 (27.27%) Publishing
2 1 (9.09%) Telecoms
Miscellaneous
1 1 (9.09%) Analytical Skills
1 1 (9.09%) Blackberry
1 1 (9.09%) Mathematics
Operating Systems
1 7 (63.64%) Windows
2 5 (45.45%) Windows Server
3 2 (18.18%) Windows 8
3 2 (18.18%) Windows Mobile
3 2 (18.18%) Windows XP
4 1 (9.09%) Windows Server 2003
4 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 3 (27.27%) CRM
2 2 (18.18%) Software Deployment
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) Problem Management
Qualifications
1 2 (18.18%) Microsoft Certification
2 1 (9.09%) CCA
2 1 (9.09%) Citrix Certification
2 1 (9.09%) MCP
2 1 (9.09%) MCSA
2 1 (9.09%) VMware Certified Professional (VCP)
System Software
1 5 (45.45%) Active Directory
1 5 (45.45%) XenApp
2 3 (27.27%) XenDesktop
Systems Management
1 1 (9.09%) SCCM
Vendors
1 5 (45.45%) Citrix
1 5 (45.45%) Microsoft
2 3 (27.27%) Cisco
3 2 (18.18%) Adobe
3 2 (18.18%) VMware