The statistics below represent IT jobs advertised across the Watford region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Second Line Support
Hertfordshire / Watford
Rank 48 57 54
Rank change year-on-year
+9 -3
Permanent jobs requiring a 2nd Line Support 14 5 15
As % of all permanent IT jobs located in Watford 2.68% 0.83% 2.94%
As % of the Job Titles category 2.86% 0.86% 2.99%
Number of salaries quoted 12 5 15
Median salary £27,500 £23,500 £27,500
Median salary % change year-on-year
+17.02% -14.54%
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
490 580 501
As % of all permanent IT jobs located in Watford 93.87% 96.83% 98.04%
Number of salaries quoted 399 512 370
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £24,000 £32,500 £27,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Watford

The demand trend of job ads across the Watford region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Watford

2nd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Watford region.

2nd Line Support Salary Trend in Watford

2nd Line Support Skill Set
Top 30 Related IT Skills in Watford

For the 6 months to 26 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Watford region featuring 2nd Line Support in the job title.

1 11 (57.89%) Telecoms
2 9 (47.37%) MS Excel
3 8 (42.11%) MS Office
3 8 (42.11%) Windows
3 8 (42.11%) Continuous Improvement
4 7 (36.84%) VoIP
4 7 (36.84%) Active Directory
5 5 (26.32%) Microsoft
5 5 (26.32%) 3G
5 5 (26.32%) Office 365
5 5 (26.32%) Windows 7
5 5 (26.32%) 4G
6 4 (21.05%) Windows Server
6 4 (21.05%) MS Exchange
6 4 (21.05%) Windows Server 2008
7 3 (15.79%) Wireless
7 3 (15.79%) VMware
7 3 (15.79%) PBX
7 3 (15.79%) Windows Server 2012
7 3 (15.79%) Windows 10
8 2 (10.53%) Remote Desktop
8 2 (10.53%) Mentoring
8 2 (10.53%) Analytical Skills
8 2 (10.53%) Skype
8 2 (10.53%) Data Centre
8 2 (10.53%) Windows 8
8 2 (10.53%) Red Hat Enterprise Linux
8 2 (10.53%) Exchange Server 2010
8 2 (10.53%) vSphere
8 2 (10.53%) VMware ESXi

2nd Line Support Skill Set
Top Related IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (21.05%) MS Exchange
2 2 (10.53%) Exchange Server 2010
2 2 (10.53%) Skype for Business
Applications
1 9 (47.37%) MS Excel
2 8 (42.11%) MS Office
Business Applications
1 1 (5.26%) Dynamics AX
Cloud Services
1 5 (26.32%) Office 365
2 2 (10.53%) Amazon AWS
2 2 (10.53%) Cloud Computing
Communications & Networking
1 7 (36.84%) VoIP
2 5 (26.32%) 3G
2 5 (26.32%) 4G
3 3 (15.79%) PBX
3 3 (15.79%) Wireless
4 2 (10.53%) DHCP
4 2 (10.53%) DNS
4 2 (10.53%) Firewall
4 2 (10.53%) Remote Desktop
4 2 (10.53%) Skype
4 2 (10.53%) TCP/IP
4 2 (10.53%) VPN
5 1 (5.26%) Broadband
5 1 (5.26%) GPRS
5 1 (5.26%) GSM
5 1 (5.26%) Radio Access Network
5 1 (5.26%) Unified Communications
5 1 (5.26%) WLAN
Database & Business Intelligence
1 1 (5.26%) SQL Server
1 1 (5.26%) SQL Server 2005
1 1 (5.26%) SQL Server 2008
Development Applications
1 2 (10.53%) JIRA
General
1 11 (57.89%) Telecoms
Miscellaneous
1 2 (10.53%) Analytical Skills
1 2 (10.53%) Data Centre
1 2 (10.53%) Handset
2 1 (5.26%) iPhone
Operating Systems
1 8 (42.11%) Windows
2 5 (26.32%) Windows 7
3 4 (21.05%) Windows Server
3 4 (21.05%) Windows Server 2008
4 3 (15.79%) Windows 10
4 3 (15.79%) Windows Server 2012
5 2 (10.53%) Linux
5 2 (10.53%) Mac OS
5 2 (10.53%) Red Hat Enterprise Linux
5 2 (10.53%) Windows 8
6 1 (5.26%) Android
6 1 (5.26%) Windows Server 2003
6 1 (5.26%) Windows XP
Processes & Methodologies
1 8 (42.11%) Continuous Improvement
2 2 (10.53%) Asset Management
2 2 (10.53%) Creative Problem-Solving
2 2 (10.53%) CRM
2 2 (10.53%) Data Security
2 2 (10.53%) Incident Management
2 2 (10.53%) Information Security
2 2 (10.53%) ITIL
2 2 (10.53%) Mentoring
2 2 (10.53%) Problem Management
2 2 (10.53%) Service Management
2 2 (10.53%) Time Management
3 1 (5.26%) ERP
3 1 (5.26%) Line Management
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 1 (5.26%) Degree
System Software
1 7 (36.84%) Active Directory
2 2 (10.53%) Terminal Services
2 2 (10.53%) VMware ESXi
2 2 (10.53%) VMware Infrastructure
2 2 (10.53%) VMware Workstation
2 2 (10.53%) vSphere
3 1 (5.26%) XenApp
Vendors
1 5 (26.32%) Microsoft
2 3 (15.79%) VMware
3 1 (5.26%) Citrix