The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 48 60 44
Rank change year-on-year
+12 -16
Permanent jobs requiring a 2nd Line Support 18 14 7
As % of all permanent IT jobs located in Watford 3.33% 2.43% 2.23%
As % of the Job Titles category 3.36% 2.53% 2.28%
Number of salaries quoted 18 11 7
Average salary £27,250 £27,500 £27,000
Average salary % change year-on-year
-0.90% +1.85%
90% offered a salary of more than £25,000 £27,000 £26,600
10% offered a salary of more than £29,500 £27,500 £28,800
UK excluding London average salary £25,000 £24,000 £24,500
% change year-on-year
+4.16% -2.04%
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
535 554 307
As % of all permanent IT jobs located in Watford 98.89% 96.18% 97.77%
Number of salaries quoted 413 447 252
Average salary £45,000 £42,500 £37,500
Average salary % change year-on-year
+5.88% +13.33%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £62,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Watford

2nd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Watford region.

2nd Line Support Salary Trend in Watford

2nd Line Support
Top 30 Related IT Skills in Watford

For the 6 months to 1 May 2015, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 25 (100.00%) Windows
2 17 (68.00%) Active Directory
3 16 (64.00%) MS Exchange
4 15 (60.00%) MS Office
4 15 (60.00%) Citrix
4 15 (60.00%) Exchange Server 2003
4 15 (60.00%) Windows Server 2008
4 15 (60.00%) Exchange Server 2010
5 14 (56.00%) Windows Server 2012
6 13 (52.00%) MS Excel
7 7 (28.00%) Publishing
8 5 (20.00%) ITIL
9 4 (16.00%) ITIL Certification
9 4 (16.00%) Mac OS X
9 4 (16.00%) LAN
9 4 (16.00%) WAN
9 4 (16.00%) Microsoft
9 4 (16.00%) Altiris
9 4 (16.00%) LANDesk
9 4 (16.00%) SCCM
9 4 (16.00%) Android
9 4 (16.00%) Apple iOS
9 4 (16.00%) MobileIron
9 4 (16.00%) AirWatch
10 3 (12.00%) Windows 7
10 3 (12.00%) Firewall
10 3 (12.00%) Cisco
11 2 (8.00%) MCSA
11 2 (8.00%) Windows XP
11 2 (8.00%) TCP/IP

2nd Line Support
Top Related IT Skills in Watford by Category

For the 6 months to 1 May 2015, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (64.00%) MS Exchange
2 15 (60.00%) Exchange Server 2003
2 15 (60.00%) Exchange Server 2010
3 1 (4.00%) Blackberry Enterprise Server
Applications
1 15 (60.00%) MS Office
2 13 (52.00%) MS Excel
Communications & Networking
1 4 (16.00%) LAN
1 4 (16.00%) WAN
2 3 (12.00%) Firewall
3 2 (8.00%) TCP/IP
4 1 (4.00%) MPLS
4 1 (4.00%) DSL
4 1 (4.00%) VPN
General
1 7 (28.00%) Publishing
2 1 (4.00%) Telecoms
Miscellaneous
1 1 (4.00%) Blackberry
1 1 (4.00%) Xbox
Operating Systems
1 25 (100.00%) Windows
2 15 (60.00%) Windows Server 2008
3 14 (56.00%) Windows Server 2012
4 4 (16.00%) Mac OS X
4 4 (16.00%) Android
4 4 (16.00%) Apple iOS
5 3 (12.00%) Windows 7
6 2 (8.00%) Windows XP
6 2 (8.00%) Windows Server 2003
7 1 (4.00%) Windows 8
Processes & Methodologies
1 5 (20.00%) ITIL
2 1 (4.00%) Service Management
2 1 (4.00%) Service Delivery
2 1 (4.00%) Disaster Recovery
2 1 (4.00%) Configuration Management
2 1 (4.00%) Project Management
2 1 (4.00%) Asset Management
2 1 (4.00%) Network Management
2 1 (4.00%) Data Protection
2 1 (4.00%) Continuous Improvement
2 1 (4.00%) Capacity Management
Qualifications
1 4 (16.00%) ITIL Certification
2 2 (8.00%) MCSA
2 2 (8.00%) Microsoft Certification
3 1 (4.00%) MCP
3 1 (4.00%) MCSE
3 1 (4.00%) CCNA
3 1 (4.00%) Cisco Certification
System Software
1 17 (68.00%) Active Directory
Systems Management
1 4 (16.00%) SCCM
1 4 (16.00%) AirWatch
2 1 (4.00%) WSUS
Vendors
1 15 (60.00%) Citrix
2 4 (16.00%) Microsoft
2 4 (16.00%) Altiris
2 4 (16.00%) LANDesk
2 4 (16.00%) MobileIron
3 3 (12.00%) Cisco
Watford
Blue Town Online
Salary: Competitive
Posted: 9 days ago