The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 62 55 62
Rank change year-on-year
-7 +7
Permanent jobs requiring a 2nd Line Support 16 15 1
As % of all permanent IT jobs located in Watford 2.82% 2.80% 0.28%
As % of the Job Titles category 2.91% 2.85% 0.29%
Number of salaries quoted 9 10 0
Average salary £28,000 £27,500 -
Average salary % change year-on-year
+1.81% -
UK excluding London average salary £25,000 £24,500 £24,500
% change year-on-year
+2.04% -
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
550 526 339
As % of all permanent IT jobs located in Watford 97.00% 98.13% 94.43%
Number of salaries quoted 446 380 257
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £65,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Watford

2nd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Watford region.

2nd Line Support Salary Trend in Watford

2nd Line Support
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Watford region over the 3 months to 27 August 2015.

2nd Line Support Salary Histogram in Watford

2nd Line Support
Top 30 Related IT Skills in Watford

For the 6 months to 27 August 2015, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 22 (84.62%) MS Office
2 21 (80.77%) Windows
2 21 (80.77%) MS Exchange
2 21 (80.77%) Active Directory
2 21 (80.77%) Windows Server 2008
3 19 (73.08%) Windows Server 2012
4 18 (69.23%) MS Excel
5 16 (61.54%) Microsoft
6 15 (57.69%) ITIL
7 13 (50.00%) Windows Server 2003
8 12 (46.15%) VMware
9 11 (42.31%) VMware Workstation
9 11 (42.31%) Information Security
9 11 (42.31%) Handset
9 11 (42.31%) Red Hat Enterprise Linux
9 11 (42.31%) VMware Infrastructure
9 11 (42.31%) vSphere
9 11 (42.31%) VMware ESXi
9 11 (42.31%) Terminal Services
9 11 (42.31%) DHCP
9 11 (42.31%) TCP/IP
9 11 (42.31%) VPN
9 11 (42.31%) DNS
9 11 (42.31%) Mentoring
9 11 (42.31%) Data Centre
10 10 (38.46%) Office 365
10 10 (38.46%) Linux
10 10 (38.46%) Amazon AWS
10 10 (38.46%) Cloud Computing
11 9 (34.62%) Exchange Server 2010

2nd Line Support
Top Related IT Skills in Watford by Category

For the 6 months to 27 August 2015, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (80.77%) MS Exchange
2 9 (34.62%) Exchange Server 2003
2 9 (34.62%) Exchange Server 2010
3 1 (3.85%) Exchange Server 2013
3 1 (3.85%) SharePoint
3 1 (3.85%) Exchange Server 2007
3 1 (3.85%) Lync
3 1 (3.85%) Blackberry Enterprise Server
Applications
1 22 (84.62%) MS Office
2 18 (69.23%) MS Excel
Cloud Services
1 10 (38.46%) Cloud Computing
1 10 (38.46%) Amazon AWS
1 10 (38.46%) Office 365
Communications & Networking
1 11 (42.31%) DHCP
1 11 (42.31%) TCP/IP
1 11 (42.31%) VPN
1 11 (42.31%) DNS
2 1 (3.85%) 3G
2 1 (3.85%) MPLS
2 1 (3.85%) DSL
2 1 (3.85%) 2G
2 1 (3.85%) NetScaler
2 1 (3.85%) LAN
2 1 (3.85%) VoIP
2 1 (3.85%) WAN
General
1 4 (15.38%) Publishing
2 3 (11.54%) Games
3 2 (7.69%) Finance
4 1 (3.85%) Telecoms
Miscellaneous
1 11 (42.31%) Handset
1 11 (42.31%) Data Centre
2 7 (26.92%) Mathematics
3 1 (3.85%) iPad
3 1 (3.85%) Blackberry
Operating Systems
1 21 (80.77%) Windows
1 21 (80.77%) Windows Server 2008
2 19 (73.08%) Windows Server 2012
3 13 (50.00%) Windows Server 2003
4 11 (42.31%) Red Hat Enterprise Linux
5 10 (38.46%) Linux
6 1 (3.85%) Windows XP
6 1 (3.85%) Windows 7
Processes & Methodologies
1 15 (57.69%) ITIL
2 11 (42.31%) Information Security
2 11 (42.31%) Mentoring
3 2 (7.69%) Incident Management
4 1 (3.85%) Data Protection
4 1 (3.85%) Continuous Improvement
4 1 (3.85%) Capacity Management
4 1 (3.85%) B2B
4 1 (3.85%) Configuration Management
4 1 (3.85%) Service Management
4 1 (3.85%) Disaster Recovery
4 1 (3.85%) Stakeholder Management
4 1 (3.85%) Asset Management
Programming Languages
1 7 (26.92%) C
Qualifications
1 1 (3.85%) MCP
1 1 (3.85%) MCSA
1 1 (3.85%) Microsoft Certification
System Software
1 21 (80.77%) Active Directory
2 11 (42.31%) Terminal Services
2 11 (42.31%) VMware Workstation
2 11 (42.31%) VMware Infrastructure
2 11 (42.31%) vSphere
2 11 (42.31%) VMware ESXi
3 1 (3.85%) XenApp
Systems Management
1 2 (7.69%) SCCM
2 1 (3.85%) WSUS
Vendors
1 16 (61.54%) Microsoft
2 12 (46.15%) VMware
3 9 (34.62%) Citrix
4 2 (7.69%) Symantec
4 2 (7.69%) Cisco