2nd Line Support Jobs in Watford

Second Line Support
Hertfordshire > Watford

The median Second Line Support salary in Watford is £37,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
23 Apr 2024		 Same period 2023 Same period 2022
Rank 32 55 32
Rank change year-on-year +23 -23 +7
Permanent jobs requiring a 2nd Line Support 9 11 26
As % of all permanent jobs advertised in Watford 3.19% 2.38% 6.09%
As % of the Job Titles category 3.52% 2.62% 6.21%
Number of salaries quoted 6 11 26
10th Percentile £32,625 £25,000 £29,500
25th Percentile £36,250 £27,375 £31,250
Median annual salary (50th Percentile) £37,500 £32,500 £32,500
Median % change year-on-year +15.38% - +20.37%
75th Percentile £38,750 £33,750 £33,750
90th Percentile £39,375 - -
Hertfordshire median annual salary £32,500 £32,500 £32,500
% change year-on-year - - +22.64%

All Permanent IT Job Vacancies
Watford

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Watford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Watford with a recognized job title 256 420 419
% of permanent jobs with a recognized job title 90.78% 90.71% 98.13%
Number of salaries quoted 207 229 345
10th Percentile £26,250 £31,250 £27,500
25th Percentile £30,000 £42,500 £37,500
Median annual salary (50th Percentile) £45,000 £60,000 £55,000
Median % change year-on-year -25.00% +9.09% +15.79%
75th Percentile £61,875 £77,500 £67,500
90th Percentile £76,250 £87,500 £75,000
Hertfordshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

2nd Line Support
Job Vacancy Trend in Watford

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Watford.

Job vacancy trend for 2nd Line Support in Watford

2nd Line Support
Salary Trend in Watford

3-month moving average salary quoted in jobs citing 2nd Line Support in Watford.

Salary trend for 2nd Line Support in Watford

2nd Line Support Skill Set
Top 28 Co-occurring Skills and Capabilities in Watford

For the 6 months to 23 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region featuring 2nd Line Support in the job title.

1 9 (100.00%) Windows
2 8 (88.89%) Microsoft 365
2 8 (88.89%) Microsoft Exchange
2 8 (88.89%) Active Directory
2 8 (88.89%) Server Management
3 7 (77.78%) Virtual Desktop
3 7 (77.78%) SharePoint
3 7 (77.78%) Microsoft Intune
3 7 (77.78%) Software Deployment
3 7 (77.78%) Software Testing
3 7 (77.78%) PowerShell
3 7 (77.78%) Azure
4 4 (44.44%) Microsoft
4 4 (44.44%) Problem-Solving
5 3 (33.33%) Customer Service
6 2 (22.22%) Windows Server
7 1 (11.11%) Android
7 1 (11.11%) Degree
7 1 (11.11%) Computer Science
7 1 (11.11%) Apple iOS
7 1 (11.11%) Office Automation
7 1 (11.11%) Apple
7 1 (11.11%) Internet
7 1 (11.11%) Microsoft Office
7 1 (11.11%) ITSM
7 1 (11.11%) Finance
7 1 (11.11%) Manufacturing
7 1 (11.11%) Computer Science Degree

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (88.89%) Microsoft Exchange
2 7 (77.78%) SharePoint
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 8 (88.89%) Microsoft 365
2 7 (77.78%) Azure
Communications & Networking
1 1 (11.11%) Internet
General
1 1 (11.11%) Finance
1 1 (11.11%) Manufacturing
Operating Systems
1 9 (100.00%) Windows
2 2 (22.22%) Windows Server
3 1 (11.11%) Android
3 1 (11.11%) Apple iOS
Processes & Methodologies
1 8 (88.89%) Server Management
2 7 (77.78%) Software Deployment
2 7 (77.78%) Software Testing
3 4 (44.44%) Problem-Solving
4 3 (33.33%) Customer Service
5 1 (11.11%) Computer Science
5 1 (11.11%) ITSM
5 1 (11.11%) Office Automation
Programming Languages
1 7 (77.78%) PowerShell
Qualifications
1 1 (11.11%) Computer Science Degree
1 1 (11.11%) Degree
System Software
1 8 (88.89%) Active Directory
2 7 (77.78%) Virtual Desktop
Systems Management
1 7 (77.78%) Microsoft Intune
Vendors
1 4 (44.44%) Microsoft
2 1 (11.11%) Apple
11 2nd Line Support jobs in Hertfordshire