The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 56 56 59
Rank change year-on-year
0 +3
Permanent jobs requiring a 2nd Line Support 14 8 7
As % of all permanent IT jobs located in Watford 2.72% 1.82% 1.59%
As % of the Job Titles category 2.82% 1.86% 1.66%
Number of salaries quoted 14 8 7
Average salary £27,750 £27,500 £28,000
Average salary % change year-on-year
+0.90% -1.78%
90% offered a salary of more than £24,300 £27,350 £26,000
10% offered a salary of more than £29,200 £27,500 £36,000
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
496 429 421
As % of all permanent IT jobs located in Watford 96.31% 97.72% 95.46%
Number of salaries quoted 367 326 337
Average salary £45,000 £40,000 £41,500
Average salary % change year-on-year
+12.50% -3.61%
90% offered a salary of more than £27,248 £27,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Watford

2nd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Watford region.

2nd Line Support Salary Trend in Watford

2nd Line Support
Top 30 Related IT Skills in Watford

For the 6 months to 2 March 2015, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (100.00%) Windows
2 9 (47.37%) Active Directory
2 9 (47.37%) Citrix
3 8 (42.11%) MS Exchange
4 7 (36.84%) MS Office
4 7 (36.84%) Exchange Server 2003
4 7 (36.84%) Windows Server 2008
4 7 (36.84%) Windows Server 2012
4 7 (36.84%) Exchange Server 2010
5 6 (31.58%) ITIL
5 6 (31.58%) MS Excel
6 4 (21.05%) Microsoft Certification
6 4 (21.05%) ITIL Certification
6 4 (21.05%) Mac OS X
6 4 (21.05%) Microsoft
6 4 (21.05%) Altiris
6 4 (21.05%) LANDesk
6 4 (21.05%) SCCM
6 4 (21.05%) Android
6 4 (21.05%) Apple iOS
6 4 (21.05%) MobileIron
7 3 (15.79%) Publishing
7 3 (15.79%) VMware
7 3 (15.79%) TCP/IP
7 3 (15.79%) LAN
7 3 (15.79%) WAN
7 3 (15.79%) Windows XP
7 3 (15.79%) MCSE
7 3 (15.79%) Firewall
8 2 (10.53%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Watford by Category

For the 6 months to 2 March 2015, IT jobs across the Watford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (42.11%) MS Exchange
2 7 (36.84%) Exchange Server 2003
2 7 (36.84%) Exchange Server 2010
Applications
1 7 (36.84%) MS Office
2 6 (31.58%) MS Excel
Communications & Networking
1 3 (15.79%) LAN
1 3 (15.79%) WAN
1 3 (15.79%) TCP/IP
1 3 (15.79%) Firewall
2 1 (5.26%) VPN
2 1 (5.26%) DNS
2 1 (5.26%) DHCP
General
1 3 (15.79%) Publishing
2 1 (5.26%) Retail
2 1 (5.26%) Telecoms
2 1 (5.26%) Finance
2 1 (5.26%) Manufacturing
Miscellaneous
1 1 (5.26%) Handset
1 1 (5.26%) Mathematics
1 1 (5.26%) Xbox
Operating Systems
1 19 (100.00%) Windows
2 7 (36.84%) Windows Server 2008
2 7 (36.84%) Windows Server 2012
3 4 (21.05%) Apple iOS
3 4 (21.05%) Android
3 4 (21.05%) Mac OS X
4 3 (15.79%) Windows XP
5 2 (10.53%) Windows Server 2003
5 2 (10.53%) Windows 7
6 1 (5.26%) Red Hat Enterprise Linux
6 1 (5.26%) Windows Vista
6 1 (5.26%) VMS
6 1 (5.26%) Windows 8
Processes & Methodologies
1 6 (31.58%) ITIL
2 1 (5.26%) E-Commerce
2 1 (5.26%) Project Management
2 1 (5.26%) Service Delivery
2 1 (5.26%) Information Security
2 1 (5.26%) Network Management
2 1 (5.26%) Mentoring
Programming Languages
1 1 (5.26%) C
Qualifications
1 4 (21.05%) Microsoft Certification
1 4 (21.05%) ITIL Certification
2 3 (15.79%) MCSE
3 2 (10.53%) MCSA
3 2 (10.53%) MCITP
4 1 (5.26%) Degree
4 1 (5.26%) CCNA
4 1 (5.26%) Cisco Certification
4 1 (5.26%) MCP
System Software
1 9 (47.37%) Active Directory
2 1 (5.26%) Terminal Services
2 1 (5.26%) VMware Workstation
2 1 (5.26%) VMware Infrastructure
Systems Management
1 4 (21.05%) SCCM
Vendors
1 9 (47.37%) Citrix
2 4 (21.05%) Microsoft
2 4 (21.05%) Altiris
2 4 (21.05%) LANDesk
2 4 (21.05%) MobileIron
3 3 (15.79%) VMware
4 2 (10.53%) Cisco
Watford, Hertfordshire
IT Connections
Salary: to £25,000
Posted: 3 days ago
Watford, Hertfordshire
Cadence Resourcing
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Watford
Quantica Technology - London
Salary: £20000 - £30000 per annum + comprehensive benefits package
Posted: 17 days ago