The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 56 - 58
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Support 12 0 9
As % of all permanent IT jobs located in Watford 2.27% - 2.39%
As % of the Job Titles category 2.31% - 2.45%
Number of salaries quoted 5 0 6
Average salary £40,000 - £40,250
90% offered a salary of more than £33,700 - £38,750
10% offered a salary of more than £42,500 - £44,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
3rd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
519 343 367
As % of all permanent IT jobs located in Watford 98.30% 94.23% 97.35%
Number of salaries quoted 376 262 240
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Watford

3rd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Watford region.

3rd Line Support Salary Trend in Watford

3rd Line Support
Top 30 Related IT Skills in Watford

For the 6 months to 27 August 2014, IT jobs across the Watford region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 18 (94.74%) Microsoft
2 17 (89.47%) Windows
3 15 (78.95%) VMware
3 15 (78.95%) VMware Infrastructure
4 12 (63.16%) Windows Server 2003
4 12 (63.16%) MS Exchange
4 12 (63.16%) Active Directory
5 11 (57.89%) Windows Server 2008
6 9 (47.37%) Windows Server 2012
6 9 (47.37%) Exchange Server 2007
7 8 (42.11%) VMware ESX
7 8 (42.11%) ITIL
8 7 (36.84%) DHCP
8 7 (36.84%) Terminal Services
8 7 (36.84%) DNS
8 7 (36.84%) Retail
9 6 (31.58%) VLAN
9 6 (31.58%) Degree
9 6 (31.58%) Mathematics
9 6 (31.58%) MPLS
9 6 (31.58%) Firewall
9 6 (31.58%) Finance
9 6 (31.58%) Manufacturing
9 6 (31.58%) E-Commerce
9 6 (31.58%) CheckPoint
9 6 (31.58%) Microsoft Certification
9 6 (31.58%) VPN
9 6 (31.58%) ISDN
9 6 (31.58%) LAN
9 6 (31.58%) PBX

3rd Line Support
Top Related IT Skills in Watford by Category

For the 6 months to 27 August 2014, IT jobs across the Watford region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (63.16%) MS Exchange
2 9 (47.37%) Exchange Server 2007
3 6 (31.58%) Lync
4 3 (15.79%) Exchange Server 2010
5 2 (10.53%) Exchange Server 2013
5 2 (10.53%) SharePoint
6 1 (5.26%) Exchange Server 2003
Applications
1 5 (26.32%) MS Excel
Cloud Services
1 6 (31.58%) PaaS
2 1 (5.26%) Office 365
2 1 (5.26%) Microsoft Azure
Communications & Networking
1 7 (36.84%) DHCP
1 7 (36.84%) DNS
2 6 (31.58%) VPN
2 6 (31.58%) ISDN
2 6 (31.58%) LAN
2 6 (31.58%) PBX
2 6 (31.58%) VoIP
2 6 (31.58%) WAN
2 6 (31.58%) MPLS
2 6 (31.58%) Firewall
2 6 (31.58%) VLAN
3 4 (21.05%) SAN
4 1 (5.26%) NetScaler
Database & Business Intelligence
1 2 (10.53%) SQL Server
General
1 7 (36.84%) Retail
2 6 (31.58%) Finance
2 6 (31.58%) Manufacturing
3 1 (5.26%) Back Office
Libraries, Frameworks & Software Standards
1 1 (5.26%) COM
Miscellaneous
1 6 (31.58%) Mathematics
Operating Systems
1 17 (89.47%) Windows
2 12 (63.16%) Windows Server 2003
3 11 (57.89%) Windows Server 2008
4 9 (47.37%) Windows Server 2012
5 6 (31.58%) Linux
5 6 (31.58%) Red Hat Enterprise Linux
6 1 (5.26%) Windows 7
Processes & Methodologies
1 8 (42.11%) ITIL
2 6 (31.58%) E-Commerce
3 2 (10.53%) Workflow
3 2 (10.53%) QMS
4 1 (5.26%) Change Control
4 1 (5.26%) Root Cause Analysis
4 1 (5.26%) Project Management
Programming Languages
1 6 (31.58%) C
2 4 (21.05%) PowerShell
Qualifications
1 6 (31.58%) Microsoft Certification
1 6 (31.58%) Degree
2 5 (26.32%) Cisco Certification
2 5 (26.32%) CCNA
3 4 (21.05%) VMware Certified Professional (VCP)
3 4 (21.05%) MCITP
3 4 (21.05%) MCP
3 4 (21.05%) MCSE
4 3 (15.79%) MCSA
4 3 (15.79%) CCNP
5 1 (5.26%) CCA
5 1 (5.26%) Citrix Certification
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 15 (78.95%) VMware Infrastructure
2 12 (63.16%) Active Directory
3 8 (42.11%) VMware ESX
4 7 (36.84%) Terminal Services
5 4 (21.05%) Hyper-V
6 1 (5.26%) XenApp
6 1 (5.26%) XenDesktop
6 1 (5.26%) vSphere
Systems Management
1 2 (10.53%) SCCM
Vendors
1 18 (94.74%) Microsoft
2 15 (78.95%) VMware
3 6 (31.58%) CheckPoint
4 3 (15.79%) Dell
4 3 (15.79%) Citrix
4 3 (15.79%) Cisco
4 3 (15.79%) IBM
5 2 (10.53%) Amdocs