The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 67 56 61
Rank change year-on-year
-11 +5
Permanent jobs requiring a Service Desk Analyst 3 1 2
As % of all permanent IT jobs located in Watford 0.51% 0.27% 0.51%
As % of the Job Titles category 0.53% 0.29% 0.53%
Number of salaries quoted 2 1 2
Average salary £19,500 £17,000 £18,250
Average salary % change year-on-year
+14.70% -6.84%
90% offered a salary of more than £19,100 £17,000 £18,050
10% offered a salary of more than £19,900 £17,000 £18,450
UK excluding London average salary £21,250 £21,000 £21,000
% change year-on-year
+1.19% -
Service Desk Analyst
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
567 349 376
As % of all permanent IT jobs located in Watford 97.26% 93.07% 95.19%
Number of salaries quoted 421 270 249
Average salary £45,000 £37,500 £42,500
Average salary % change year-on-year
+20.00% -11.76%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £63,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Watford

Service Desk Analyst
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Watford region.

Service Desk Analyst Salary Trend in Watford

Service Desk Analyst
Top 30 Related IT Skills in Watford

For the 6 months to 22 October 2014, IT jobs across the Watford region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 5 (55.56%) Active Directory
1 5 (55.56%) MS Office
2 4 (44.44%) Windows
2 4 (44.44%) Law
3 3 (33.33%) Windows 7
3 3 (33.33%) Service Management
3 3 (33.33%) Wireless
3 3 (33.33%) Microsoft
3 3 (33.33%) MS Exchange
3 3 (33.33%) DHCP
3 3 (33.33%) DNS
4 2 (22.22%) ITIL
4 2 (22.22%) VPN
4 2 (22.22%) VoIP
4 2 (22.22%) MS Excel
4 2 (22.22%) Cisco
4 2 (22.22%) Mac OS X
4 2 (22.22%) DSL
4 2 (22.22%) Legal
5 1 (11.11%) Asset Management
5 1 (11.11%) Dynamics NAV
5 1 (11.11%) Dynamics CRM
5 1 (11.11%) VMware Infrastructure
5 1 (11.11%) Windows Server 2008
5 1 (11.11%) Hyper-V
5 1 (11.11%) VMware
5 1 (11.11%) Lync
5 1 (11.11%) Office 365
5 1 (11.11%) SQL Server 2012
5 1 (11.11%) Windows Server 2012

Service Desk Analyst
Top Related IT Skills in Watford by Category

For the 6 months to 22 October 2014, IT jobs across the Watford region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) MS Exchange
2 1 (11.11%) Lync
2 1 (11.11%) Exchange Server 2013
2 1 (11.11%) SharePoint
Applications
1 5 (55.56%) MS Office
2 2 (22.22%) MS Excel
Business Applications
1 1 (11.11%) Dynamics NAV
1 1 (11.11%) Dynamics CRM
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 3 (33.33%) Wireless
1 3 (33.33%) DHCP
1 3 (33.33%) DNS
2 2 (22.22%) VPN
2 2 (22.22%) VoIP
2 2 (22.22%) DSL
3 1 (11.11%) TCP/IP
Database & Business Intelligence
1 1 (11.11%) SQL Server 2012
1 1 (11.11%) SQL Server
General
1 4 (44.44%) Law
2 2 (22.22%) Legal
Libraries, Frameworks & Software Standards
1 1 (11.11%) COM
Operating Systems
1 4 (44.44%) Windows
2 3 (33.33%) Windows 7
3 2 (22.22%) Mac OS X
4 1 (11.11%) Windows Server 2008
4 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 3 (33.33%) Service Management
2 2 (22.22%) ITIL
3 1 (11.11%) Asset Management
3 1 (11.11%) IT Asset Management
3 1 (11.11%) Service Delivery
3 1 (11.11%) ITSM
3 1 (11.11%) CRM
3 1 (11.11%) ERP
Programming Languages
1 1 (11.11%) SQL
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 5 (55.56%) Active Directory
2 1 (11.11%) VMware Infrastructure
2 1 (11.11%) Hyper-V
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) Cisco
3 1 (11.11%) VMware
3 1 (11.11%) Citrix
3 1 (11.11%) Avaya