The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Bromwich region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 10 14 6
Rank change year-on-year
+4 -8
Permanent jobs citing Service Management 1 3 2
As % of all permanent IT jobs located in West Bromwich 1.96% 4.62% 10.00%
As % of the Processes & Methodologies category 2.17% 6.12% 11.11%
Number of salaries quoted 1 3 1
Median salary £44,250 £65,000 £55,000
Median salary % change year-on-year
-31.92% +18.18%
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Bromwich region.

Processes & Methodologies Category
West Bromwich
Permanent IT job ads with a match in the
Processes & Methodologies category
46 49 18
As % of all permanent IT jobs located in West Bromwich 90.20% 75.38% 90.00%
Number of salaries quoted 39 42 16
Median salary £45,000 £46,500 £37,500
Median salary % change year-on-year
-3.22% +24.00%
90% offered a salary of more than £27,500 £29,650 £30,500
10% offered a salary of more than £64,000 £55,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in West Bromwich

The demand trend of job ads across the West Bromwich region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Bromwich

Service Management
Salary Trend in West Bromwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Bromwich region.

Service Management Salary Trend in West Bromwich

Service Management
Top 25 Related IT Skills in West Bromwich

For the 6 months to 28 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Bromwich region with a requirement for Service Management.

1 3 (50.00%) SLA
1 3 (50.00%) MS Office
1 3 (50.00%) ITIL
1 3 (50.00%) Windows
2 2 (33.33%) Active Directory
2 2 (33.33%) Service Delivery
3 1 (16.67%) Change Management
3 1 (16.67%) Management Information System
3 1 (16.67%) Finance
3 1 (16.67%) Stakeholder Management
3 1 (16.67%) Microsoft
3 1 (16.67%) Intranet
3 1 (16.67%) Internet
3 1 (16.67%) Project Management
3 1 (16.67%) LAN
3 1 (16.67%) WAN
3 1 (16.67%) Supplier Management
3 1 (16.67%) Incident Management
3 1 (16.67%) Facilities Management
3 1 (16.67%) Resource Management
3 1 (16.67%) Problem Management
3 1 (16.67%) Demand Management
3 1 (16.67%) Windows Server
3 1 (16.67%) Service Design
3 1 (16.67%) Budgeting and Forecasting

Service Management
Top Related IT Skills in West Bromwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (50.00%) MS Office
Communications & Networking
1 1 (16.67%) Internet
1 1 (16.67%) Intranet
1 1 (16.67%) LAN
1 1 (16.67%) WAN
General
1 1 (16.67%) Finance
Job Titles
1 4 (66.67%) Analyst
1 4 (66.67%) Service Analyst
2 3 (50.00%) Service Desk Analyst
3 1 (16.67%) 1st/2nd Line Service Desk Analyst
3 1 (16.67%) 1st/2nd Line Support
3 1 (16.67%) 1st/2nd Line Support Analyst
3 1 (16.67%) 1st/2nd Line Support Engineer
3 1 (16.67%) 2nd Line Engineer
3 1 (16.67%) 2nd Line Service Desk Analyst
3 1 (16.67%) 2nd Line Support
3 1 (16.67%) 2nd Line Support Analyst
3 1 (16.67%) 2nd Line Support Engineer
3 1 (16.67%) Head of Business Engagement
3 1 (16.67%) Service Desk Engineer
3 1 (16.67%) Service Desk Support
3 1 (16.67%) Service Desk Support Analyst
3 1 (16.67%) Storage Manager
3 1 (16.67%) Support Engineer
Miscellaneous
1 1 (16.67%) Management Information System
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Windows Server
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) Service Delivery
3 1 (16.67%) Budgeting and Forecasting
3 1 (16.67%) Change Management
3 1 (16.67%) Demand Management
3 1 (16.67%) Facilities Management
3 1 (16.67%) Incident Management
3 1 (16.67%) Problem Management
3 1 (16.67%) Project Management
3 1 (16.67%) Resource Management
3 1 (16.67%) Service Design
3 1 (16.67%) Stakeholder Management
3 1 (16.67%) Supplier Management
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 2 (33.33%) Active Directory
Vendors
1 1 (16.67%) Microsoft