The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Bromwich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 6 7 -
Rank change year-on-year
+1 -
Permanent jobs citing Service Management 2 3 0
As % of all permanent IT jobs located in West Bromwich 9.09% 8.57% -
As % of the Processes & Methodologies category 20.00% 10.34% -
Number of salaries quoted 1 3 0
Average salary £55,000 £42,500 -
Average salary % change year-on-year
+29.41% -
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Bromwich region.

Processes & Methodologies Category
West Bromwich
Permanent IT job ads with a match in the
Processes & Methodologies category
10 29 29
As % of all permanent IT jobs located in West Bromwich 45.45% 82.86% 65.91%
Number of salaries quoted 7 26 27
Average salary £46,250 £42,500 £37,500
Average salary % change year-on-year
+8.82% +13.33%
90% offered a salary of more than £25,000 £26,000 £27,500
10% offered a salary of more than £55,000 £39,000 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in West Bromwich

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Bromwich region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Bromwich

Service Management
Salary Trend in West Bromwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Bromwich region.

Service Management Salary Trend in West Bromwich

Service Management
Top 25 Related IT Skills in West Bromwich

For the 6 months to 29 August 2014, IT jobs across the West Bromwich region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (100.00%) ITIL
2 13 (92.86%) LANDesk
3 12 (85.71%) PDA
3 12 (85.71%) XenApp
3 12 (85.71%) Windows 7
3 12 (85.71%) Blackberry Enterprise Server
3 12 (85.71%) Asset Management
3 12 (85.71%) Windows
3 12 (85.71%) Windows Server 2003
3 12 (85.71%) 3G
3 12 (85.71%) Windows XP
3 12 (85.71%) Broadband
3 12 (85.71%) LAN
3 12 (85.71%) VoIP
3 12 (85.71%) WAN
3 12 (85.71%) SLA
3 12 (85.71%) Microsoft
4 11 (78.57%) Citrix
4 11 (78.57%) Microsoft Certification
4 11 (78.57%) McAfee
4 11 (78.57%) Blackberry
4 11 (78.57%) MCSE
4 11 (78.57%) MS Excel
4 11 (78.57%) Continuous Improvement
5 1 (7.14%) ITIL V3

Service Management
Top Related IT Skills in West Bromwich by Category

For the 6 months to 29 August 2014, IT jobs across the West Bromwich region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (85.71%) Blackberry Enterprise Server
Applications
1 11 (78.57%) MS Excel
Communications & Networking
1 12 (85.71%) Broadband
1 12 (85.71%) LAN
1 12 (85.71%) VoIP
1 12 (85.71%) WAN
1 12 (85.71%) 3G
Job Titles
1 12 (85.71%) Service Desk Analyst
1 12 (85.71%) Analyst
1 12 (85.71%) Service Analyst
2 2 (14.29%) Service Manager
3 1 (7.14%) Operations Manager
3 1 (7.14%) Service Desk Manager
3 1 (7.14%) ITIL Manager
3 1 (7.14%) IT Services Manager
3 1 (7.14%) IT Operations Manager
3 1 (7.14%) ITIL Service Manager
3 1 (7.14%) Service Operations Manager
Miscellaneous
1 12 (85.71%) PDA
2 11 (78.57%) Blackberry
Operating Systems
1 12 (85.71%) Windows
1 12 (85.71%) Windows XP
1 12 (85.71%) Windows Server 2003
1 12 (85.71%) Windows 7
Processes & Methodologies
1 14 (100.00%) ITIL
2 12 (85.71%) Asset Management
3 11 (78.57%) Continuous Improvement
4 1 (7.14%) ITIL V3
Qualifications
1 11 (78.57%) MCSE
1 11 (78.57%) Microsoft Certification
Quality Assurance & Compliance
1 12 (85.71%) SLA
System Software
1 12 (85.71%) XenApp
Vendors
1 13 (92.86%) LANDesk
2 12 (85.71%) Microsoft
3 11 (78.57%) Citrix
3 11 (78.57%) McAfee