The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the West Bromwich region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 4 - 20
Rank change year-on-year
- 0
Permanent jobs requiring a Support Analyst 2 0 3
As % of all permanent IT jobs located in West Bromwich 11.11% - 5.56%
As % of the Job Titles category 11.76% - 5.88%
Number of salaries quoted 1 0 3
Average salary £30,500 - £31,500
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Bromwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Bromwich
Permanent IT job ads with a match in the
Job Titles category
17 23 51
As % of all permanent IT jobs located in West Bromwich 94.44% 100.00% 94.44%
Number of salaries quoted 14 17 49
Average salary £37,500 £39,500 £38,500
Average salary % change year-on-year
-5.06% +2.59%
90% offered a salary of more than £30,500 £33,000 £27,500
10% offered a salary of more than £55,000 £40,000 £45,350
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in West Bromwich

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the West Bromwich region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in West Bromwich

Support Analyst
Salary Trend in West Bromwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Bromwich region.

Support Analyst Salary Trend in West Bromwich

Support Analyst
Top 30 Related IT Skills in West Bromwich

For the 6 months to 17 September 2014, IT jobs across the West Bromwich region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 14 (58.33%) SQL
1 14 (58.33%) Maximo
2 13 (54.17%) C#
2 13 (54.17%) HTML
2 13 (54.17%) MS Access
2 13 (54.17%) SharePoint
3 12 (50.00%) Finance
4 9 (37.50%) SLA
4 9 (37.50%) BizTalk Server
4 9 (37.50%) Configuration Management
4 9 (37.50%) Dynamics AX
4 9 (37.50%) CMDB
5 8 (33.33%) VB
5 8 (33.33%) XML
5 8 (33.33%) Windows
5 8 (33.33%) E-Commerce
5 8 (33.33%) Windows XP
5 8 (33.33%) Active Directory
5 8 (33.33%) Data Analysis
6 7 (29.17%) Blackberry
7 6 (25.00%) Microsoft
8 5 (20.83%) MS Excel
8 5 (20.83%) Middleware
8 5 (20.83%) Change Management
8 5 (20.83%) Migration
8 5 (20.83%) Problem Management
8 5 (20.83%) Performance Tuning
9 4 (16.67%) MS Exchange
9 4 (16.67%) Cisco
9 4 (16.67%) HP

Support Analyst
Top Related IT Skills in West Bromwich by Category

For the 6 months to 17 September 2014, IT jobs across the West Bromwich region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (54.17%) SharePoint
2 9 (37.50%) BizTalk Server
3 4 (16.67%) MS Exchange
3 4 (16.67%) Exchange Server 2003
3 4 (16.67%) Exchange Server 2007
4 3 (12.50%) Blackberry Enterprise Server
Applications
1 5 (20.83%) MS Excel
Business Applications
1 14 (58.33%) Maximo
2 9 (37.50%) Dynamics AX
3 1 (4.17%) Servitor
Communications & Networking
1 4 (16.67%) Cisco IOS
Database & Business Intelligence
1 13 (54.17%) MS Access
2 1 (4.17%) QlikView
General
1 12 (50.00%) Finance
2 2 (8.33%) Retail
Libraries, Frameworks & Software Standards
1 13 (54.17%) HTML
2 8 (33.33%) XML
3 5 (20.83%) Middleware
Miscellaneous
1 9 (37.50%) CMDB
2 7 (29.17%) Blackberry
3 2 (8.33%) EPoS
Operating Systems
1 8 (33.33%) Windows
1 8 (33.33%) Windows XP
2 4 (16.67%) Windows Server 2003
2 4 (16.67%) Windows Mobile
2 4 (16.67%) Android
2 4 (16.67%) Windows Server 2008
2 4 (16.67%) Windows 7
2 4 (16.67%) BlackBerry OS
Processes & Methodologies
1 9 (37.50%) Configuration Management
2 8 (33.33%) Data Analysis
2 8 (33.33%) E-Commerce
3 5 (20.83%) Performance Tuning
3 5 (20.83%) Problem Management
3 5 (20.83%) Change Management
3 5 (20.83%) Migration
4 4 (16.67%) Risk Analysis
5 1 (4.17%) Unit Testing
5 1 (4.17%) Asset Management
5 1 (4.17%) ITIL
5 1 (4.17%) Business Intelligence
Programming Languages
1 14 (58.33%) SQL
2 13 (54.17%) C#
3 8 (33.33%) VB
Quality Assurance & Compliance
1 9 (37.50%) SLA
2 1 (4.17%) QA
System Software
1 8 (33.33%) Active Directory
Vendors
1 6 (25.00%) Microsoft
2 4 (16.67%) HP
2 4 (16.67%) Dell
2 4 (16.67%) Citrix
2 4 (16.67%) Cisco
2 4 (16.67%) Toshiba
3 3 (12.50%) McAfee
4 1 (4.17%) Civica
4 1 (4.17%) IBM