The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 181 196 192
Rank change year-on-year
+15 -4
Permanent jobs requiring a 2nd Line Support Engineer 16 6 1
As % of all permanent IT jobs located in the West Midlands 0.32% 0.12% 0.021%
As % of the Job Titles category 0.34% 0.13% 0.022%
Number of salaries quoted 16 6 1
Average salary £23,250 £22,750 £23,500
Average salary % change year-on-year
+2.19% -3.19%
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4722 4767 4494
As % of all permanent IT jobs located in the West Midlands 95.49% 95.17% 95.98%
Number of salaries quoted 3941 3993 3869
Average salary £40,000 £36,061 £36,500
Average salary % change year-on-year
+10.92% -1.20%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the West Midlands

2nd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the West Midlands region.

2nd Line Support Engineer Salary Trend in the West Midlands

2nd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the West Midlands region over the 3 months to 18 April 2014.

2nd Line Support Engineer Salary Histogram in the West Midlands

2nd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham +7 6 £23,500 -1.05%
Staffordshire -1 3 £22,000 +4.14%
Coventry - 2 £31,250 -
Worcestershire - 2 £23,750 - 2
Shropshire +5 1 £23,000 -23.33%
Walsall - 1 £19,000 -
Warwickshire - 1 £23,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 18 (85.71%) Windows
2 15 (71.43%) Active Directory
3 12 (57.14%) Windows XP
3 12 (57.14%) VMware
4 11 (52.38%) MS Exchange
4 11 (52.38%) WAN
4 11 (52.38%) Windows Server 2003
4 11 (52.38%) Windows Server 2008
5 10 (47.62%) Microsoft
5 10 (47.62%) LAN
6 9 (42.86%) MS Office
6 9 (42.86%) Cisco
7 8 (38.10%) Windows 7
7 8 (38.10%) Windows 8
8 7 (33.33%) Windows Server 2012
8 7 (33.33%) Exchange Server 2003
8 7 (33.33%) Citrix
8 7 (33.33%) Firewall
8 7 (33.33%) Wi-Fi
8 7 (33.33%) Internet
9 6 (28.57%) Backup Exec
9 6 (28.57%) Exchange Server 2007
9 6 (28.57%) MS Excel
9 6 (28.57%) Exchange Server 2010
9 6 (28.57%) VMware Infrastructure
10 5 (23.81%) Office 365
10 5 (23.81%) TCP/IP
10 5 (23.81%) Symantec
10 5 (23.81%) Norton AntiVirus
11 4 (19.05%) DNS

2nd Line Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (52.38%) MS Exchange
2 7 (33.33%) Exchange Server 2003
3 6 (28.57%) Exchange Server 2007
3 6 (28.57%) Exchange Server 2010
4 2 (9.52%) IIS
5 1 (4.76%) SharePoint
Applications
1 9 (42.86%) MS Office
2 6 (28.57%) MS Excel
Business Applications
1 1 (4.76%) Dynamics NAV
1 1 (4.76%) Dynamics AX
Cloud Services
1 5 (23.81%) Office 365
Communications & Networking
1 11 (52.38%) WAN
2 10 (47.62%) LAN
3 7 (33.33%) Firewall
3 7 (33.33%) Wi-Fi
3 7 (33.33%) Internet
4 5 (23.81%) TCP/IP
5 4 (19.05%) DNS
6 3 (14.29%) DHCP
7 2 (9.52%) SAN
7 2 (9.52%) Intranet
7 2 (9.52%) Wireless
8 1 (4.76%) VLAN
8 1 (4.76%) Cisco IOS
8 1 (4.76%) VPN
8 1 (4.76%) SMTP
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 1 (4.76%) SQL Server Reporting Services
2 1 (4.76%) SQL Server 2005
2 1 (4.76%) MS Access
2 1 (4.76%) SQL Server 2008
General
1 3 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
2 1 (4.76%) Web Services
2 1 (4.76%) XML
Miscellaneous
1 2 (9.52%) Blackberry
2 1 (4.76%) Smartphone
2 1 (4.76%) Clustering
Operating Systems
1 18 (85.71%) Windows
2 12 (57.14%) Windows XP
3 11 (52.38%) Windows Server 2003
3 11 (52.38%) Windows Server 2008
4 8 (38.10%) Windows 7
4 8 (38.10%) Windows 8
5 7 (33.33%) Windows Server 2012
6 1 (4.76%) Mac OS X
6 1 (4.76%) Linux
6 1 (4.76%) Windows 2000
6 1 (4.76%) Windows Vista
6 1 (4.76%) Windows 2000 Server
Processes & Methodologies
1 1 (4.76%) Password Management
1 1 (4.76%) Change Management
1 1 (4.76%) Disaster Recovery
1 1 (4.76%) Project Management
1 1 (4.76%) Logistics
1 1 (4.76%) Business Intelligence
1 1 (4.76%) Performance Management
1 1 (4.76%) Change Control
Programming Languages
1 4 (19.05%) SQL
2 1 (4.76%) VB.NET
2 1 (4.76%) VBA
Qualifications
1 1 (4.76%) VMware Certified Professional (VCP)
System Software
1 15 (71.43%) Active Directory
2 6 (28.57%) VMware Infrastructure
3 1 (4.76%) VMware ESX
3 1 (4.76%) Terminal Server
3 1 (4.76%) Hyper-V
Systems Management
1 6 (28.57%) Backup Exec
2 5 (23.81%) Norton AntiVirus
3 3 (14.29%) SCCM
4 2 (9.52%) SCOM
5 1 (4.76%) MAILsweeper
5 1 (4.76%) EMC NetWorker
5 1 (4.76%) SCSM
Vendors
1 12 (57.14%) VMware
2 10 (47.62%) Microsoft
3 9 (42.86%) Cisco
4 7 (33.33%) Citrix
5 5 (23.81%) Symantec
6 2 (9.52%) HP
6 2 (9.52%) Dell
7 1 (4.76%) Sophos
7 1 (4.76%) WatchGuard
7 1 (4.76%) SonicWALL
7 1 (4.76%) Draytek
7 1 (4.76%) Finjan
7 1 (4.76%) CommVault
7 1 (4.76%) Apple
7 1 (4.76%) Sage
7 1 (4.76%) EMC
7 1 (4.76%) Twitter
7 1 (4.76%) NETGEAR
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + benefits
Posted: 4 days ago