The statistics below represent IT jobs advertised across the West Midlands region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / West Midlands
Rank 193 210 189
Rank change year-on-year
+17 -21
Permanent jobs requiring a 2nd Line Support Engineer 19 29 23
As % of all permanent IT jobs located in the West Midlands 0.40% 0.50% 0.46%
As % of the Job Titles category 0.41% 0.52% 0.48%
Number of salaries quoted 18 27 23
Median salary £26,800 £25,000 £24,750
Median salary % change year-on-year
+7.20% +1.01%
90% offered a salary of more than £22,500 £22,500 £20,000
10% offered a salary of more than £27,150 £38,100 £27,500
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year
- +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4603 5595 4835
As % of all permanent IT jobs located in the West Midlands 97.36% 96.42% 96.97%
Number of salaries quoted 3731 4640 4170
Median salary £40,000 £41,500 £39,000
Median salary % change year-on-year
-3.61% +6.41%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the West Midlands

2nd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the West Midlands region.

2nd Line Support Engineer Salary Trend in the West Midlands

2nd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the West Midlands region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +21 11 £26,800 +9.38% 1
Herefordshire - 3 £27,000 - 1
Worcestershire -9 2 £24,000 -
Solihull - 2 £28,750 -
Warwickshire +26 1 £27,000 -20.00%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 February 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 2nd Line Support Engineer in the job title.

1 42 (95.45%) Windows
2 33 (75.00%) Active Directory
3 30 (68.18%) Microsoft
4 28 (63.64%) VMware
4 28 (63.64%) VMware Infrastructure
5 20 (45.45%) Citrix
6 18 (40.91%) Hyper-V
7 17 (38.64%) MS Excel
8 16 (36.36%) Problem Management
9 15 (34.09%) Windows Server 2008
9 15 (34.09%) Windows Server
10 14 (31.82%) Enterprise Storage
11 13 (29.55%) Process Improvement
11 13 (29.55%) Windows Server 2012
11 13 (29.55%) Management Information System
12 12 (27.27%) Windows 7
13 10 (22.73%) ITIL
14 9 (20.45%) MS Exchange
14 9 (20.45%) Windows Server 2003
15 8 (18.18%) MS Office
16 7 (15.91%) SQL
16 7 (15.91%) Windows 10
17 6 (13.64%) Cisco
18 4 (9.09%) Microsoft Certification
18 4 (9.09%) WAN
18 4 (9.09%) Advertising
19 3 (6.82%) Office 365
19 3 (6.82%) Windows 8
19 3 (6.82%) SharePoint
19 3 (6.82%) TCP/IP

2nd Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (20.45%) MS Exchange
2 3 (6.82%) SharePoint
3 1 (2.27%) Exchange Server 2010
3 1 (2.27%) IIS
Applications
1 17 (38.64%) MS Excel
2 8 (18.18%) MS Office
Business Applications
1 1 (2.27%) Dynamics AX
Cloud Services
1 3 (6.82%) Office 365
Communications & Networking
1 4 (9.09%) WAN
2 3 (6.82%) TCP/IP
3 2 (4.55%) Cisco Wireless
3 2 (4.55%) LAN
3 2 (4.55%) SAN
3 2 (4.55%) VoIP
3 2 (4.55%) Wireless
4 1 (2.27%) DHCP
4 1 (2.27%) DNS
4 1 (2.27%) DSL
4 1 (2.27%) Ethernet
4 1 (2.27%) Firewall
4 1 (2.27%) iSCSI
4 1 (2.27%) MPLS
4 1 (2.27%) NAS
4 1 (2.27%) PBX
4 1 (2.27%) VPN
Database & Business Intelligence
1 1 (2.27%) SQL Server
General
1 4 (9.09%) Advertising
2 3 (6.82%) Telecoms
3 2 (4.55%) Finance
4 1 (2.27%) Automotive
4 1 (2.27%) Manufacturing
Miscellaneous
1 14 (31.82%) Enterprise Storage
2 13 (29.55%) Management Information System
3 2 (4.55%) Blackberry
3 2 (4.55%) Driving Licence
4 1 (2.27%) EPoS
4 1 (2.27%) Life Science
4 1 (2.27%) Smartphone
4 1 (2.27%) Video Conferencing
Operating Systems
1 42 (95.45%) Windows
2 15 (34.09%) Windows Server
2 15 (34.09%) Windows Server 2008
3 13 (29.55%) Windows Server 2012
4 12 (27.27%) Windows 7
5 9 (20.45%) Windows Server 2003
6 7 (15.91%) Windows 10
7 3 (6.82%) Windows 8
8 1 (2.27%) Linux
8 1 (2.27%) Windows Vista
8 1 (2.27%) Windows XP
Processes & Methodologies
1 16 (36.36%) Problem Management
2 13 (29.55%) Process Improvement
3 10 (22.73%) ITIL
4 2 (4.55%) ITIL V3
4 2 (4.55%) Service Management
5 1 (2.27%) Analytics
5 1 (2.27%) Change Control
5 1 (2.27%) Coaching
5 1 (2.27%) CRM
5 1 (2.27%) Electronic Trading
5 1 (2.27%) Logistics
5 1 (2.27%) Mentoring
5 1 (2.27%) Network Monitoring
5 1 (2.27%) People Management
5 1 (2.27%) Server Virtualisation
Programming Languages
1 7 (15.91%) SQL
Qualifications
1 4 (9.09%) Microsoft Certification
2 2 (4.55%) CCNP
2 2 (4.55%) Cisco Certification
3 1 (2.27%) CCNA
3 1 (2.27%) MCSA
3 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 2 (4.55%) SLA
System Software
1 33 (75.00%) Active Directory
2 28 (63.64%) VMware Infrastructure
3 18 (40.91%) Hyper-V
4 1 (2.27%) VMware ESXi
4 1 (2.27%) vSphere
Systems Management
1 1 (2.27%) Backup Exec
Vendors
1 30 (68.18%) Microsoft
2 28 (63.64%) VMware
3 20 (45.45%) Citrix
4 6 (13.64%) Cisco
5 2 (4.55%) Remedy
6 1 (2.27%) Fortinet
6 1 (2.27%) HP
6 1 (2.27%) SAP
6 1 (2.27%) Veeam
Herefordshire
Cititec
Posted: 5 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £20000.00 - £26000.00 per annum
Posted: 4 days ago
West Midlands
Uniting Ambition
Salary: £20k - 26k per year
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
bet365
Salary: From £25,000 to £30,000 per annum Competitive Base Salary + Bonus and
Posted: 13 days ago