The statistics below represent IT jobs advertised across the West Midlands region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 198 190 211
Rank change year-on-year
-8 +21
Permanent jobs requiring a 2nd Line Support Engineer 25 23 21
As % of all permanent IT jobs located in the West Midlands 0.45% 0.45% 0.37%
As % of the Job Titles category 0.46% 0.47% 0.38%
Number of salaries quoted 25 18 16
Median salary £26,800 £25,000 £24,500
Median salary % change year-on-year
+7.20% +2.04%
90% offered a salary of more than £22,700 £22,800 £21,000
10% offered a salary of more than £29,000 £29,000 £27,700
UK excluding London median salary £25,500 £25,500 £26,000
% change year-on-year
- -1.92%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5405 4923 5558
As % of all permanent IT jobs located in the West Midlands 96.90% 97.10% 97.29%
Number of salaries quoted 4288 4148 4894
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £59,500 £60,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support Engineer
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the West Midlands

2nd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the West Midlands region.

2nd Line Support Engineer Salary Trend in the West Midlands

2nd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the West Midlands region over the 3 months to 5 December 2016.

2nd Line Support Engineer Salary Histogram in the West Midlands

2nd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the West Midlands region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -11 11 £26,800 +7.20% 1
Worcestershire - 5 £24,000 -
Herefordshire -10 3 £27,500 +22.22% 1
Solihull -11 3 £25,000 - 1
Warwickshire +9 2 £35,000 +3.70%
Coventry -1 1 £27,000 +8.00%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 2nd Line Support Engineer in the job title.

1 38 (86.36%) Windows
2 32 (72.73%) Microsoft
3 27 (61.36%) Active Directory
4 24 (54.55%) VMware
4 24 (54.55%) VMware Infrastructure
5 15 (34.09%) Windows Server 2008
5 15 (34.09%) Citrix
6 14 (31.82%) MS Excel
6 14 (31.82%) Hyper-V
6 14 (31.82%) Windows Server 2012
6 14 (31.82%) Windows Server
7 12 (27.27%) Problem Management
8 11 (25.00%) SQL
9 10 (22.73%) MS Office
9 10 (22.73%) ITIL
9 10 (22.73%) Windows Server 2003
9 10 (22.73%) Windows 7
10 8 (18.18%) Enterprise Storage
10 8 (18.18%) MS Exchange
11 7 (15.91%) Management Information System
11 7 (15.91%) Process Improvement
12 6 (13.64%) Microsoft Certification
12 6 (13.64%) SLA
12 6 (13.64%) Cisco
12 6 (13.64%) Windows 10
13 5 (11.36%) WAN
14 4 (9.09%) Windows XP
14 4 (9.09%) MCSE
14 4 (9.09%) MCSA
14 4 (9.09%) Telecoms

2nd Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.18%) MS Exchange
2 3 (6.82%) Exchange Server 2010
3 2 (4.55%) Exchange Server 2007
3 2 (4.55%) Exchange Server 2013
3 2 (4.55%) SharePoint
4 1 (2.27%) IIS
Applications
1 14 (31.82%) MS Excel
2 10 (22.73%) MS Office
Business Applications
1 2 (4.55%) Dynamics CRM
Cloud Services
1 2 (4.55%) Amazon AWS
1 2 (4.55%) Microsoft Azure
2 1 (2.27%) Office 365
Communications & Networking
1 5 (11.36%) WAN
2 4 (9.09%) Firewall
3 3 (6.82%) LAN
3 3 (6.82%) TCP/IP
3 3 (6.82%) VLAN
3 3 (6.82%) VPN
3 3 (6.82%) Wireless
4 2 (4.55%) Cisco Wireless
4 2 (4.55%) MPLS
4 2 (4.55%) SAN
4 2 (4.55%) VoIP
5 1 (2.27%) ADSL
5 1 (2.27%) DHCP
5 1 (2.27%) DNS
5 1 (2.27%) DSL
5 1 (2.27%) Ethernet
5 1 (2.27%) Internet
5 1 (2.27%) iSCSI
5 1 (2.27%) NAS
5 1 (2.27%) PBX
Database & Business Intelligence
1 2 (4.55%) SQL Server
General
1 4 (9.09%) Advertising
1 4 (9.09%) Telecoms
2 3 (6.82%) Finance
3 2 (4.55%) Automotive
4 1 (2.27%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (4.55%) Silverlight
Miscellaneous
1 8 (18.18%) Enterprise Storage
2 7 (15.91%) Management Information System
3 3 (6.82%) EPoS
4 2 (4.55%) Driving Licence
4 2 (4.55%) Replication
5 1 (2.27%) Blackberry
5 1 (2.27%) Life Science
5 1 (2.27%) Video Conferencing
Operating Systems
1 38 (86.36%) Windows
2 15 (34.09%) Windows Server 2008
3 14 (31.82%) Windows Server
3 14 (31.82%) Windows Server 2012
4 10 (22.73%) Windows 7
4 10 (22.73%) Windows Server 2003
5 6 (13.64%) Windows 10
6 4 (9.09%) Windows 8
6 4 (9.09%) Windows XP
7 1 (2.27%) Linux
7 1 (2.27%) Windows Vista
Processes & Methodologies
1 12 (27.27%) Problem Management
2 10 (22.73%) ITIL
3 7 (15.91%) Process Improvement
4 4 (9.09%) Service Management
5 3 (6.82%) CRM
5 3 (6.82%) Incident Management
5 3 (6.82%) Server Virtualisation
6 2 (4.55%) ITIL V3
6 2 (4.55%) Logistics
7 1 (2.27%) Change Control
7 1 (2.27%) Coaching
7 1 (2.27%) Mentoring
7 1 (2.27%) Network Monitoring
7 1 (2.27%) People Management
7 1 (2.27%) Project Management
Programming Languages
1 11 (25.00%) SQL
2 2 (4.55%) Java
Qualifications
1 6 (13.64%) Microsoft Certification
2 4 (9.09%) MCSA
2 4 (9.09%) MCSE
3 2 (4.55%) CCNP
3 2 (4.55%) Cisco Certification
3 2 (4.55%) MCP
4 1 (2.27%) CCNA
4 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 6 (13.64%) SLA
System Software
1 27 (61.36%) Active Directory
2 24 (54.55%) VMware Infrastructure
3 14 (31.82%) Hyper-V
4 3 (6.82%) VMware ESXi
5 1 (2.27%) vSphere
Systems Management
1 3 (6.82%) Backup Exec
2 2 (4.55%) Norton AntiVirus
Vendors
1 32 (72.73%) Microsoft
2 24 (54.55%) VMware
3 15 (34.09%) Citrix
4 6 (13.64%) Cisco
5 3 (6.82%) Apple
5 3 (6.82%) Veeam
6 2 (4.55%) HP
6 2 (4.55%) Kaspersky
6 2 (4.55%) Remedy
6 2 (4.55%) Sophos
6 2 (4.55%) Symantec
7 1 (2.27%) BT
7 1 (2.27%) Dell
7 1 (2.27%) Draytek
7 1 (2.27%) Fortinet
7 1 (2.27%) Mitel
7 1 (2.27%) NEC
7 1 (2.27%) Panasonic
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £25000 - £28600 per annum, Benefits Excellent benefits
Posted: 6 hours ago
Herefordshire
ReThink Recruitment
Salary: £24000 - £30000 per annum + Excellent Benefits
Posted: 5 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £28,600 per annum Up to £28,600 +benefits
Posted: 4 days ago