The statistics below represent IT jobs advertised across the West Midlands region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 229 203 193
Rank change year-on-year
-26 -10
Permanent jobs requiring a 2nd Line Support Engineer 16 25 20
As % of all permanent IT jobs located in the West Midlands 0.26% 0.47% 0.40%
As % of the Job Titles category 0.27% 0.48% 0.42%
Number of salaries quoted 16 25 20
Median salary £24,000 £25,000 £23,500
Median salary % change year-on-year
-4.00% +6.38%
90% offered a salary of more than £22,500 £22,000 £21,100
10% offered a salary of more than £25,671 £27,000 £25,000
UK excluding London median salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5923 5190 4796
As % of all permanent IT jobs located in the West Midlands 96.26% 96.99% 96.77%
Number of salaries quoted 4687 4409 4013
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £25,000 £25,000 £23,250
10% offered a salary of more than £60,000 £57,500 £59,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the West Midlands

2nd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the West Midlands region.

2nd Line Support Engineer Salary Trend in the West Midlands

2nd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the West Midlands region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -15 7 £24,000 -8.57% 1
Staffordshire - 4 £25,000 -
Coventry +1 2 £22,500 -8.62%
Warwickshire -10 1 £23,922 -9.72%
Worcestershire - 1 £24,000 -
Solihull - 1 £22,500 -
Walsall - 1 £25,119 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 May 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 2nd Line Support Engineer in the job title.

1 38 (80.85%) Windows
2 31 (65.96%) Active Directory
3 26 (55.32%) Windows Server
4 24 (51.06%) VMware
5 20 (42.55%) Windows Server 2012
6 18 (38.30%) Hyper-V
7 16 (34.04%) Microsoft
8 15 (31.91%) Windows 7
9 14 (29.79%) VMware Infrastructure
9 14 (29.79%) SQL Server
10 13 (27.66%) VLAN
10 13 (27.66%) Windows Server 2003
11 12 (25.53%) Windows Server 2008
11 12 (25.53%) MS Exchange
12 10 (21.28%) Intel Security
12 10 (21.28%) Site Server
12 10 (21.28%) McAfee ePO
12 10 (21.28%) Server Building
13 9 (19.15%) WAN
14 8 (17.02%) Cisco
14 8 (17.02%) Linux
14 8 (17.02%) Microsoft Certification
14 8 (17.02%) Exchange Server 2010
15 7 (14.89%) Windows 8
15 7 (14.89%) TCP/IP
15 7 (14.89%) LAN
15 7 (14.89%) SCCM
16 6 (12.77%) MCSA
16 6 (12.77%) Cisco Certification
17 5 (10.64%) SLA

2nd Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (25.53%) MS Exchange
2 10 (21.28%) Site Server
3 8 (17.02%) Exchange Server 2010
4 3 (6.38%) Moodle
4 3 (6.38%) SugarCRM
5 2 (4.26%) Exchange Server 2013
5 2 (4.26%) GroupWise
5 2 (4.26%) IIS
5 2 (4.26%) Skype for Business
6 1 (2.13%) JBoss
6 1 (2.13%) WordPress
Applications
1 4 (8.51%) MS Excel
1 4 (8.51%) MS Office
Business Applications
1 1 (2.13%) SAP Oil and Gas
Cloud Services
1 2 (4.26%) Office 365
2 1 (2.13%) Cloud Computing
2 1 (2.13%) SaaS
Communications & Networking
1 13 (27.66%) VLAN
2 9 (19.15%) WAN
3 7 (14.89%) LAN
3 7 (14.89%) TCP/IP
4 5 (10.64%) Firewall
5 4 (8.51%) Network Security
5 4 (8.51%) VoIP
6 3 (6.38%) Asterisk PBX
7 2 (4.26%) CTI
7 2 (4.26%) DHCP
7 2 (4.26%) DNS
7 2 (4.26%) DWDM
7 2 (4.26%) Internet
7 2 (4.26%) Intranet
7 2 (4.26%) IP Telephony
7 2 (4.26%) Unified Communications
8 1 (2.13%) SAN
8 1 (2.13%) VPN
8 1 (2.13%) Wi-Fi
Database & Business Intelligence
1 14 (29.79%) SQL Server
2 2 (4.26%) SQL Server Reporting Services
Development Applications
1 3 (6.38%) Git (software)
2 2 (4.26%) Hudson
General
1 4 (8.51%) Finance
1 4 (8.51%) Telecoms
2 3 (6.38%) Automotive
3 1 (2.13%) Advertising
3 1 (2.13%) Electronics
3 1 (2.13%) Financial Institution
3 1 (2.13%) Manufacturing
3 1 (2.13%) Marketing
Libraries, Frameworks & Software Standards
1 3 (6.38%) LAMP
1 3 (6.38%) Web Services
2 2 (4.26%) EDI
3 1 (2.13%) XMPP
Miscellaneous
1 3 (6.38%) Data Centre
1 3 (6.38%) Driving Licence
2 1 (2.13%) iPhone
2 1 (2.13%) Replication
2 1 (2.13%) Video Conferencing
Operating Systems
1 38 (80.85%) Windows
2 26 (55.32%) Windows Server
3 20 (42.55%) Windows Server 2012
4 15 (31.91%) Windows 7
5 13 (27.66%) Windows Server 2003
6 12 (25.53%) Windows Server 2008
7 8 (17.02%) Linux
8 7 (14.89%) Windows 8
9 5 (10.64%) Windows 10
10 3 (6.38%) Windows XP
11 1 (2.13%) Android
11 1 (2.13%) Apple iOS
11 1 (2.13%) Mac OS X
11 1 (2.13%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (21.28%) Server Building
2 4 (8.51%) Configuration Management
2 4 (8.51%) Cybersecurity
3 3 (6.38%) Change Management
3 3 (6.38%) CRM
3 3 (6.38%) ITIL
3 3 (6.38%) Logistics
3 3 (6.38%) Open Source
4 2 (4.26%) Data Protection
4 2 (4.26%) ERP
4 2 (4.26%) Fault Management
4 2 (4.26%) Patch Management
4 2 (4.26%) Project Management
4 2 (4.26%) Technical Analysis
4 2 (4.26%) Workflow
5 1 (2.13%) Business Intelligence
5 1 (2.13%) ITSM
5 1 (2.13%) Programme Management
5 1 (2.13%) Service Delivery
5 1 (2.13%) Service Management
Programming Languages
1 2 (4.26%) C#
2 1 (2.13%) SQL
Qualifications
1 8 (17.02%) Microsoft Certification
2 6 (12.77%) Cisco Certification
2 6 (12.77%) MCSA
3 4 (8.51%) CCNA
3 4 (8.51%) Degree
3 4 (8.51%) MCP
3 4 (8.51%) MCSE
4 3 (6.38%) MCITP
5 2 (4.26%) CCNP
5 2 (4.26%) MCTS
6 1 (2.13%) DBS Check
6 1 (2.13%) SC Cleared
6 1 (2.13%) Security Cleared
Quality Assurance & Compliance
1 5 (10.64%) SLA
System Software
1 31 (65.96%) Active Directory
2 18 (38.30%) Hyper-V
3 14 (29.79%) VMware Infrastructure
4 1 (2.13%) Firmware
4 1 (2.13%) vSphere
Systems Management
1 10 (21.28%) McAfee ePO
2 7 (14.89%) SCCM
3 3 (6.38%) Backup Exec
3 3 (6.38%) Cisco UCCE
4 2 (4.26%) Cisco UCCX
5 1 (2.13%) Cisco CUCM
5 1 (2.13%) Norton AntiVirus
5 1 (2.13%) WSUS
Vendors
1 24 (51.06%) VMware
2 16 (34.04%) Microsoft
3 10 (21.28%) Intel Security
4 8 (17.02%) Cisco
5 4 (8.51%) CheckPoint
5 4 (8.51%) Palo Alto
5 4 (8.51%) Veeam
6 3 (6.38%) Avaya
6 3 (6.38%) Symantec
7 2 (4.26%) Apple
7 2 (4.26%) Citrix
7 2 (4.26%) Novell
7 2 (4.26%) Siemens
8 1 (2.13%) NetApp
8 1 (2.13%) Red Hat
8 1 (2.13%) SAP
8 1 (2.13%) SolarWinds
Birmingham, West Midlands (County)
Michael Page Technology
Salary: £23000 - £24000 per annum + 20% shift allowance + Benefits
Posted: 5 days ago