The statistics below represent IT jobs advertised across the West Midlands region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / West Midlands
Rank 192 194 201
Rank change year-on-year
+2 +7
Permanent jobs requiring a 2nd Line Support Engineer 24 28 17
As % of all permanent IT jobs located in the West Midlands 0.50% 0.53% 0.34%
As % of the Job Titles category 0.52% 0.55% 0.35%
Number of salaries quoted 24 24 16
Median salary £26,800 £25,000 £25,000
Median salary % change year-on-year
+7.20% -
90% offered a salary of more than £24,000 £22,500 £21,000
10% offered a salary of more than £29,250 £37,500 £27,500
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4643 5130 4894
As % of all permanent IT jobs located in the West Midlands 97.40% 96.41% 97.61%
Number of salaries quoted 3690 4264 4290
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,190 £55,000 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the West Midlands

2nd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the West Midlands region.

2nd Line Support Engineer Salary Trend in the West Midlands

2nd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the West Midlands region over the 3 months to 22 January 2017.

2nd Line Support Engineer Salary Histogram in the West Midlands

2nd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the West Midlands region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 10 £26,800 +7.20% 1
Herefordshire - 4 £27,250 -
Worcestershire - 4 £24,000 -
Warwickshire +19 3 £34,000 -9.33%
Solihull -7 2 £27,500 +1.85% 1
Coventry +6 1 £27,000 +8.00%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 2nd Line Support Engineer in the job title.

1 39 (88.64%) Windows
2 32 (72.73%) Microsoft
3 30 (68.18%) Active Directory
4 27 (61.36%) VMware
4 27 (61.36%) VMware Infrastructure
5 17 (38.64%) Hyper-V
5 17 (38.64%) Citrix
6 16 (36.36%) MS Excel
7 15 (34.09%) Windows Server 2008
7 15 (34.09%) Problem Management
8 14 (31.82%) Windows Server 2012
9 13 (29.55%) Windows Server
10 12 (27.27%) SQL
11 11 (25.00%) Enterprise Storage
12 10 (22.73%) Process Improvement
12 10 (22.73%) MS Office
12 10 (22.73%) ITIL
12 10 (22.73%) Management Information System
13 9 (20.45%) Windows Server 2003
13 9 (20.45%) MS Exchange
13 9 (20.45%) Windows 7
14 6 (13.64%) Microsoft Certification
15 5 (11.36%) SLA
15 5 (11.36%) Cisco
15 5 (11.36%) Windows 10
16 4 (9.09%) Advertising
16 4 (9.09%) WAN
17 3 (6.82%) SharePoint
17 3 (6.82%) TCP/IP
17 3 (6.82%) VPN

2nd Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (20.45%) MS Exchange
2 3 (6.82%) Exchange Server 2010
2 3 (6.82%) SharePoint
3 2 (4.55%) Exchange Server 2007
3 2 (4.55%) Exchange Server 2013
4 1 (2.27%) IIS
Applications
1 16 (36.36%) MS Excel
2 10 (22.73%) MS Office
Cloud Services
1 2 (4.55%) Amazon AWS
1 2 (4.55%) Microsoft Azure
1 2 (4.55%) Office 365
Communications & Networking
1 4 (9.09%) WAN
2 3 (6.82%) Firewall
2 3 (6.82%) TCP/IP
2 3 (6.82%) VPN
3 2 (4.55%) Cisco Wireless
3 2 (4.55%) LAN
3 2 (4.55%) SAN
3 2 (4.55%) VLAN
3 2 (4.55%) Wireless
4 1 (2.27%) DHCP
4 1 (2.27%) DNS
4 1 (2.27%) DSL
4 1 (2.27%) Ethernet
4 1 (2.27%) iSCSI
4 1 (2.27%) MPLS
4 1 (2.27%) NAS
4 1 (2.27%) PBX
4 1 (2.27%) VoIP
Database & Business Intelligence
1 2 (4.55%) SQL Server
General
1 4 (9.09%) Advertising
2 3 (6.82%) Telecoms
3 2 (4.55%) Manufacturing
4 1 (2.27%) Automotive
4 1 (2.27%) Finance
Miscellaneous
1 11 (25.00%) Enterprise Storage
2 10 (22.73%) Management Information System
3 3 (6.82%) EPoS
4 2 (4.55%) Life Science
4 2 (4.55%) Replication
5 1 (2.27%) Blackberry
5 1 (2.27%) Driving Licence
5 1 (2.27%) Video Conferencing
Operating Systems
1 39 (88.64%) Windows
2 15 (34.09%) Windows Server 2008
3 14 (31.82%) Windows Server 2012
4 13 (29.55%) Windows Server
5 9 (20.45%) Windows 7
5 9 (20.45%) Windows Server 2003
6 5 (11.36%) Windows 10
7 2 (4.55%) Windows 8
8 1 (2.27%) Linux
8 1 (2.27%) Windows Vista
8 1 (2.27%) Windows XP
Processes & Methodologies
1 15 (34.09%) Problem Management
2 10 (22.73%) ITIL
2 10 (22.73%) Process Improvement
3 3 (6.82%) Incident Management
3 3 (6.82%) Server Virtualisation
3 3 (6.82%) Service Management
4 2 (4.55%) ITIL V3
4 2 (4.55%) Logistics
5 1 (2.27%) Change Control
5 1 (2.27%) Coaching
5 1 (2.27%) CRM
5 1 (2.27%) Mentoring
5 1 (2.27%) Network Monitoring
5 1 (2.27%) People Management
Programming Languages
1 12 (27.27%) SQL
Qualifications
1 6 (13.64%) Microsoft Certification
2 3 (6.82%) MCSA
3 2 (4.55%) CCNP
3 2 (4.55%) Cisco Certification
3 2 (4.55%) MCP
3 2 (4.55%) MCSE
4 1 (2.27%) CCNA
4 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 5 (11.36%) SLA
System Software
1 30 (68.18%) Active Directory
2 27 (61.36%) VMware Infrastructure
3 17 (38.64%) Hyper-V
4 3 (6.82%) VMware ESXi
5 1 (2.27%) vSphere
Systems Management
1 3 (6.82%) Backup Exec
2 2 (4.55%) Norton AntiVirus
Vendors
1 32 (72.73%) Microsoft
2 27 (61.36%) VMware
3 17 (38.64%) Citrix
4 5 (11.36%) Cisco
5 3 (6.82%) Apple
5 3 (6.82%) Veeam
6 2 (4.55%) Kaspersky
6 2 (4.55%) Remedy
6 2 (4.55%) Sophos
6 2 (4.55%) Symantec
7 1 (2.27%) Fortinet
7 1 (2.27%) HP
7 1 (2.27%) SAP
Solihull, West Midlands (County)
Rullion IT Plus
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago