The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 189 206 192
Rank change year-on-year
+17 -14
Permanent jobs requiring a 3rd Line Technical Support 3 2 1
As % of all permanent IT jobs located in the West Midlands 0.062% 0.040% 0.022%
As % of the Job Titles category 0.064% 0.042% 0.023%
Number of salaries quoted 3 2 1
Average salary £28,500 £28,750 £45,000
Average salary % change year-on-year
-0.86% -36.11%
UK excluding London average salary £35,000 £31,000 £35,000
% change year-on-year
+12.90% -11.42%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4655 4769 4441
As % of all permanent IT jobs located in the West Midlands 95.51% 95.34% 96.04%
Number of salaries quoted 3887 3986 3838
Average salary £40,000 £36,500 £36,500
Average salary % change year-on-year
+9.58% -
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
3rd Line Technical Support
England

3rd Line Technical Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the West Midlands

3rd Line Technical Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the West Midlands region.

3rd Line Technical Support Salary Trend in the West Midlands

3rd Line Technical Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the West Midlands region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Solihull - 2 £28,500 -
Coventry - 1 £36,645 - 1
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 April 2014, IT jobs across the West Midlands region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 11 (100.00%) Microsoft
2 10 (90.91%) Windows
3 8 (72.73%) Python
3 8 (72.73%) VBScript
3 8 (72.73%) SQL Server
3 8 (72.73%) MS Office
3 8 (72.73%) ITIL
3 8 (72.73%) TCP/IP
3 8 (72.73%) Reuters
3 8 (72.73%) Bloomberg
3 8 (72.73%) Front Office
3 8 (72.73%) Degree
3 8 (72.73%) ETRM
4 3 (27.27%) VMware Infrastructure
4 3 (27.27%) VMware
4 3 (27.27%) Active Directory
4 3 (27.27%) Citrix
4 3 (27.27%) NetApp
5 2 (18.18%) Juniper
5 2 (18.18%) Dell
5 2 (18.18%) MS Exchange
5 2 (18.18%) Firewall
5 2 (18.18%) Hyper-V
5 2 (18.18%) EqualLogic
5 2 (18.18%) Enterprise Storage
5 2 (18.18%) Root Cause Analysis
6 1 (9.09%) Security Management
6 1 (9.09%) IP Telephony
6 1 (9.09%) DHCP
6 1 (9.09%) MS Excel

3rd Line Technical Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 April 2014, IT jobs across the West Midlands region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
Applications
1 8 (72.73%) MS Office
2 1 (9.09%) MS Excel
Communications & Networking
1 8 (72.73%) TCP/IP
2 2 (18.18%) Firewall
3 1 (9.09%) IP Telephony
3 1 (9.09%) DHCP
3 1 (9.09%) DNS
Database & Business Intelligence
1 8 (72.73%) SQL Server
General
1 8 (72.73%) Front Office
Miscellaneous
1 2 (18.18%) EqualLogic
1 2 (18.18%) Enterprise Storage
Operating Systems
1 10 (90.91%) Windows
Processes & Methodologies
1 8 (72.73%) ITIL
1 8 (72.73%) ETRM
2 2 (18.18%) Root Cause Analysis
3 1 (9.09%) Security Management
Programming Languages
1 8 (72.73%) Python
1 8 (72.73%) VBScript
2 1 (9.09%) SQL
Qualifications
1 8 (72.73%) Degree
System Software
1 3 (27.27%) VMware Infrastructure
1 3 (27.27%) Active Directory
2 2 (18.18%) Hyper-V
Vendors
1 11 (100.00%) Microsoft
2 8 (72.73%) Reuters
2 8 (72.73%) Bloomberg
3 3 (27.27%) VMware
3 3 (27.27%) Citrix
3 3 (27.27%) NetApp
4 2 (18.18%) Juniper
4 2 (18.18%) Dell
West Midlands
networx
Posted: 4 days ago
Coventry, West Midlands (County)
networx
Salary: £35,704 to £37,586 with further progression based on merit
Posted: 6 days ago