The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 228 225 227
Rank change year-on-year
-3 +2
Permanent jobs requiring a 3rd Line Technical Support 6 6 3
As % of all permanent IT jobs located in the West Midlands 0.10% 0.11% 0.055%
As % of the Job Titles category 0.11% 0.11% 0.056%
Number of salaries quoted 3 5 3
Median salary £30,750 £24,000 £35,000
Median salary % change year-on-year
+28.12% -31.42%
UK excluding London median salary £37,500 £38,000 £31,500
% change year-on-year
-1.31% +20.63%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5470 5453 5312
As % of all permanent IT jobs located in the West Midlands 95.60% 95.80% 97.16%
Number of salaries quoted 4351 4506 4409
Median salary £37,500 £39,000 £39,000
Median salary % change year-on-year
-3.84% -
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the West Midlands

3rd Line Technical Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the West Midlands region.

3rd Line Technical Support Salary Trend in the West Midlands

3rd Line Technical Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the West Midlands region over the 3 months to 28 August 2016.

3rd Line Technical Support Salary Histogram in the West Midlands

3rd Line Technical Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the West Midlands region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -13 6 £24,000 -
Solihull - 1 £37,500 -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 August 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Technical Support in the job title.

1 14 (93.33%) Windows
2 9 (60.00%) Windows Server
2 9 (60.00%) VMware
3 8 (53.33%) Active Directory
4 7 (46.67%) Cisco
4 7 (46.67%) SQL Server
4 7 (46.67%) LAN
4 7 (46.67%) Hyper-V
4 7 (46.67%) Windows Server 2012
5 6 (40.00%) Windows Server 2008
5 6 (40.00%) Windows 7
5 6 (40.00%) Windows 10
5 6 (40.00%) Firewall
5 6 (40.00%) VLAN
5 6 (40.00%) Tandem
5 6 (40.00%) SharePoint
5 6 (40.00%) Genesys
6 5 (33.33%) VPN
6 5 (33.33%) Microsoft Certification
6 5 (33.33%) Microsoft
6 5 (33.33%) Symantec
6 5 (33.33%) Norton AntiVirus
6 5 (33.33%) Sophos
6 5 (33.33%) MS Exchange
6 5 (33.33%) MCP
6 5 (33.33%) MCSE
6 5 (33.33%) MCSA
6 5 (33.33%) MS Excel
6 5 (33.33%) Replication
6 5 (33.33%) Exchange Server 2007

3rd Line Technical Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (40.00%) SharePoint
2 5 (33.33%) Exchange Server 2007
2 5 (33.33%) Exchange Server 2010
2 5 (33.33%) Exchange Server 2013
2 5 (33.33%) MS Exchange
3 1 (6.67%) IIS
3 1 (6.67%) Site Server
Applications
1 5 (33.33%) MS Excel
2 1 (6.67%) MS Office
Cloud Services
1 5 (33.33%) Amazon AWS
1 5 (33.33%) Microsoft Azure
Communications & Networking
1 7 (46.67%) LAN
2 6 (40.00%) Firewall
2 6 (40.00%) VLAN
3 5 (33.33%) VPN
4 2 (13.33%) WAN
5 1 (6.67%) Cisco IOS
5 1 (6.67%) DHCP
5 1 (6.67%) TCP/IP
Database & Business Intelligence
1 7 (46.67%) SQL Server
2 1 (6.67%) SQL Server 2008
Miscellaneous
1 6 (40.00%) Tandem
2 5 (33.33%) Replication
3 1 (6.67%) Data Centre
3 1 (6.67%) Driving Licence
3 1 (6.67%) HP Storage
Operating Systems
1 14 (93.33%) Windows
2 9 (60.00%) Windows Server
3 7 (46.67%) Windows Server 2012
4 6 (40.00%) Windows 10
4 6 (40.00%) Windows 7
4 6 (40.00%) Windows Server 2008
5 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 1 (6.67%) ITIL
1 1 (6.67%) ITSM
1 1 (6.67%) Presales
1 1 (6.67%) Server Building
1 1 (6.67%) Web Development
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 5 (33.33%) MCP
1 5 (33.33%) MCSA
1 5 (33.33%) MCSE
1 5 (33.33%) Microsoft Certification
System Software
1 8 (53.33%) Active Directory
2 7 (46.67%) Hyper-V
3 5 (33.33%) VMware ESXi
4 3 (20.00%) VMware Infrastructure
5 1 (6.67%) vSphere
Systems Management
1 5 (33.33%) Backup Exec
1 5 (33.33%) Norton AntiVirus
2 1 (6.67%) McAfee ePO
Vendors
1 9 (60.00%) VMware
2 7 (46.67%) Cisco
3 6 (40.00%) Genesys
4 5 (33.33%) Kaspersky
4 5 (33.33%) Microsoft
4 5 (33.33%) Sophos
4 5 (33.33%) Symantec
4 5 (33.33%) Veeam
5 1 (6.67%) HP
5 1 (6.67%) Intel Security
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 13 days ago