The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 229 213 230
Rank change year-on-year
-16 +17
Permanent jobs requiring a 3rd Line Technical Support 8 7 1
As % of all permanent IT jobs located in the West Midlands 0.14% 0.13% 0.018%
As % of the Job Titles category 0.14% 0.14% 0.018%
Number of salaries quoted 5 4 1
Median salary £37,500 £24,000 £45,000
Median salary % change year-on-year
+56.25% -46.66%
UK excluding London median salary £35,000 £38,500 £31,500
% change year-on-year
-9.09% +22.22%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5528 5180 5442
As % of all permanent IT jobs located in the West Midlands 95.87% 96.43% 97.32%
Number of salaries quoted 4383 4331 4553
Median salary £39,500 £38,396 £38,000
Median salary % change year-on-year
+2.87% +1.04%
90% offered a salary of more than £23,000 £25,000 £23,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

3rd Line Technical Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the West Midlands

3rd Line Technical Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the West Midlands region.

3rd Line Technical Support Salary Trend in the West Midlands

3rd Line Technical Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the West Midlands region over the 3 months to 29 September 2016.

3rd Line Technical Support Salary Histogram in the West Midlands

3rd Line Technical Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the West Midlands region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -20 7 £30,750 - 1
Solihull - 2 £37,500 -
Shropshire - 1 £26,500 - 1
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 September 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Technical Support in the job title.

1 8 (80.00%) SQL Server
1 8 (80.00%) Windows
2 7 (70.00%) Active Directory
3 6 (60.00%) Microsoft
3 6 (60.00%) MS Excel
3 6 (60.00%) Firewall
4 5 (50.00%) Microsoft Azure
4 5 (50.00%) Amazon AWS
4 5 (50.00%) VLAN
4 5 (50.00%) Exchange Server 2007
4 5 (50.00%) Kaspersky
4 5 (50.00%) Hyper-V
4 5 (50.00%) Veeam
4 5 (50.00%) VMware ESXi
4 5 (50.00%) Exchange Server 2010
4 5 (50.00%) Exchange Server 2013
4 5 (50.00%) Replication
4 5 (50.00%) Backup Exec
4 5 (50.00%) Microsoft Certification
4 5 (50.00%) Symantec
4 5 (50.00%) Norton AntiVirus
4 5 (50.00%) Sophos
4 5 (50.00%) VPN
4 5 (50.00%) MCSE
4 5 (50.00%) MCSA
4 5 (50.00%) MCP
4 5 (50.00%) MS Exchange
5 4 (40.00%) SQL
6 3 (30.00%) Windows Server
6 3 (30.00%) IIS

3rd Line Technical Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (50.00%) Exchange Server 2007
1 5 (50.00%) Exchange Server 2010
1 5 (50.00%) Exchange Server 2013
1 5 (50.00%) MS Exchange
2 3 (30.00%) IIS
3 1 (10.00%) CMS
3 1 (10.00%) SharePoint
Applications
1 6 (60.00%) MS Excel
2 2 (20.00%) MS Office
Cloud Services
1 5 (50.00%) Amazon AWS
1 5 (50.00%) Microsoft Azure
2 1 (10.00%) SaaS
Communications & Networking
1 6 (60.00%) Firewall
2 5 (50.00%) VLAN
2 5 (50.00%) VPN
3 3 (30.00%) LAN
3 3 (30.00%) WAN
4 2 (20.00%) DHCP
4 2 (20.00%) TCP/IP
5 1 (10.00%) Cisco IOS
5 1 (10.00%) SAN
Database & Business Intelligence
1 8 (80.00%) SQL Server
2 2 (20.00%) SQL Server 2008
3 1 (10.00%) SQL Server Integration Services
3 1 (10.00%) SQL Server Reporting Services
General
1 1 (10.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) Web Services
1 1 (10.00%) XML
1 1 (10.00%) XSLT
Miscellaneous
1 5 (50.00%) Replication
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Data Centre
2 1 (10.00%) HP Storage
2 1 (10.00%) Tandem
Operating Systems
1 8 (80.00%) Windows
2 3 (30.00%) Windows Server
3 1 (10.00%) Windows 10
3 1 (10.00%) Windows 7
3 1 (10.00%) Windows Server 2008
3 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 2 (20.00%) Presales
1 2 (20.00%) Web Development
2 1 (10.00%) B2B
2 1 (10.00%) Content Management
2 1 (10.00%) Document Management
2 1 (10.00%) E-Procurement
2 1 (10.00%) ERP
2 1 (10.00%) ITIL
2 1 (10.00%) ITSM
2 1 (10.00%) Virtual Environments
Programming Languages
1 4 (40.00%) SQL
2 1 (10.00%) PHP
2 1 (10.00%) T-SQL
2 1 (10.00%) VB
2 1 (10.00%) VB6
Qualifications
1 5 (50.00%) MCP
1 5 (50.00%) MCSA
1 5 (50.00%) MCSE
1 5 (50.00%) Microsoft Certification
2 1 (10.00%) Degree
System Software
1 7 (70.00%) Active Directory
2 5 (50.00%) Hyper-V
2 5 (50.00%) VMware ESXi
3 1 (10.00%) VMware Infrastructure
Systems Management
1 5 (50.00%) Backup Exec
1 5 (50.00%) Norton AntiVirus
Vendors
1 6 (60.00%) Microsoft
2 5 (50.00%) Kaspersky
2 5 (50.00%) Sophos
2 5 (50.00%) Symantec
2 5 (50.00%) Veeam
3 2 (20.00%) Cisco
3 2 (20.00%) VMware
4 1 (10.00%) Genesys
4 1 (10.00%) HP
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £30k - 35k per year + benefits
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 20 days ago
Telford
Recruitment Revolution Limited
Salary: £25,000 - £28,000 depending on experience + pension and healthcare
Posted: 23 days ago