The first table below looks at the demand for Cisco IPCC skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco IPCC over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the West Midlands region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Cisco IP Contact Center (IPCC)
Rank - 203 194
Permanent jobs citing Cisco IPCC 0 13 1
As % of all permanent IT jobs located in the West Midlands - 0.23% 0.020%
As % of the Systems Management category - 2.77% 0.48%
Number of salaries quoted 0 8 1
Average salary - £37,500 £18,000
Average salary % change year-on-year
- +108.33%
UK excluding London average salary £45,000 £37,500 £45,000
% change year-on-year
+20.00% -16.66%
Systems Management Category
West Midlands
Permanent IT job ads with a match in the
Systems Management category
243 469 209
As % of all permanent IT jobs located in the West Midlands 4.62% 8.45% 4.25%
Number of salaries quoted 219 368 170
Average salary £40,000 £40,500 £41,500
Average salary % change year-on-year
-1.23% -2.40%
90% offered a salary of more than £27,312 £32,500 £27,500
10% offered a salary of more than £65,000 £58,500 £55,000
UK excluding London average salary £42,000 £42,500 £41,000
% change year-on-year
-1.17% +3.65%
Cisco IPCC
England

Cisco IPCC
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Cisco IPCC across the West Midlands region as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in the West Midlands

Cisco IPCC
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC across the West Midlands region.

Cisco IPCC Salary Trend in the West Midlands

Cisco IPCC
Top 21 Related IT Skills in the West Midlands

For the 6 months to 22 July 2014, IT jobs across the West Midlands region citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC.

1 2 (100.00%) CTI
1 2 (100.00%) Cisco
1 2 (100.00%) Cisco UCCE
1 2 (100.00%) Cisco UCCX
1 2 (100.00%) Cisco CUCM
2 1 (50.00%) SLA
2 1 (50.00%) CCNA
2 1 (50.00%) Cisco Certification
2 1 (50.00%) Remedy
2 1 (50.00%) BS7799
2 1 (50.00%) Configuration Management
2 1 (50.00%) Change Management
2 1 (50.00%) Disaster Recovery
2 1 (50.00%) Management Information System
2 1 (50.00%) Workflow
2 1 (50.00%) CCVP
2 1 (50.00%) Business Continuity
2 1 (50.00%) Incident Management
2 1 (50.00%) Statistics
2 1 (50.00%) Problem Management
2 1 (50.00%) Security Cleared

Cisco IPCC
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 July 2014, IT jobs across the West Midlands region citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Communications & Networking
1 2 (100.00%) CTI
Job Titles
1 1 (50.00%) Cisco Support Engineer
1 1 (50.00%) Support Engineer
1 1 (50.00%) Cisco Engineer
1 1 (50.00%) Cisco Support
Miscellaneous
1 1 (50.00%) Management Information System
1 1 (50.00%) Statistics
Processes & Methodologies
1 1 (50.00%) Configuration Management
1 1 (50.00%) Change Management
1 1 (50.00%) Disaster Recovery
1 1 (50.00%) Workflow
1 1 (50.00%) Business Continuity
1 1 (50.00%) Incident Management
1 1 (50.00%) Problem Management
Qualifications
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) CCVP
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) SLA
1 1 (50.00%) BS7799
Systems Management
1 2 (100.00%) Cisco UCCE
1 2 (100.00%) Cisco UCCX
1 2 (100.00%) Cisco CUCM
Vendors
1 2 (100.00%) Cisco
2 1 (50.00%) Remedy
Birmingham, West Midlands
Independent Police Complaints Commission
Salary: £27,600
Posted: 7 days ago