The table below looks at the statistics for Cisco UCCE skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco UCCE over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Cisco Unified Contact Center Enterprise
Rank 209 203 197
Rank change year-on-year
-6 -6
Permanent jobs citing Cisco UCCE 9 8 1
As % of all permanent IT jobs located in the West Midlands 0.16% 0.14% 0.021%
As % of the Systems Management category 3.30% 1.76% 0.50%
Number of salaries quoted 7 8 1
Average salary £62,500 £52,500 £60,000
Average salary % change year-on-year
+19.04% -12.50%
UK excluding London average salary £45,000 £60,000 £45,000
% change year-on-year
-25.00% +33.33%
Cisco UCCE
England

The following table is for comparison with the above and provides statistics for the entire Systems Management category in permanent jobs advertised in the West Midlands region.

Systems Management Category
West Midlands
Permanent IT job ads with a match in the
Systems Management category
273 455 201
As % of all permanent IT jobs located in the West Midlands 4.93% 8.18% 4.22%
Number of salaries quoted 250 376 156
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £29,650 £31,000 £23,500
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Cisco UCCE
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Cisco UCCE across the West Midlands region as a proportion of the total demand within the Systems Management category.

Cisco UCCE Jobs Demand Trend in the West Midlands

Cisco UCCE
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCE across the West Midlands region.

Cisco UCCE Salary Trend in the West Midlands

Cisco UCCE
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Cisco UCCE across the West Midlands region over the 3 months to 22 August 2014.

Cisco UCCE Salary Histogram in the West Midlands

Cisco UCCE
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco UCCE within the West Midlands region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 6 £61,250 +11.36%
Solihull - 2 - -
Cisco UCCE
England

Cisco UCCE
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 August 2014, IT jobs across the West Midlands region citing Cisco UCCE also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCE.

1 16 (100.00%) Cisco
1 16 (100.00%) Cisco CUCM
2 13 (81.25%) Cisco Certification
3 12 (75.00%) CCNP
4 8 (50.00%) H.323
5 7 (43.75%) CCIP
5 7 (43.75%) MPLS
6 6 (37.50%) Degree
6 6 (37.50%) Security Cleared
6 6 (37.50%) Cisco UCCX
7 5 (31.25%) Cisco ICM Scripting
7 5 (31.25%) SAP CRM
7 5 (31.25%) Cisco ICM
7 5 (31.25%) Juniper
7 5 (31.25%) CCNA
7 5 (31.25%) SAP
7 5 (31.25%) ITIL
7 5 (31.25%) CRM
7 5 (31.25%) LAN
7 5 (31.25%) VoIP
7 5 (31.25%) WAN
7 5 (31.25%) VXML
8 4 (25.00%) Configuration Management
8 4 (25.00%) Quality Management
8 4 (25.00%) Verint
9 3 (18.75%) VMware ESXi
9 3 (18.75%) Unified Communications
9 3 (18.75%) VMware Infrastructure
9 3 (18.75%) Fujitsu
9 3 (18.75%) Cisco IPT

Cisco UCCE
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 August 2014, IT jobs across the West Midlands region citing Cisco UCCE also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCE. Up to 20 skills are shown per category.

Applications
1 3 (18.75%) MS Visio
Business Applications
1 5 (31.25%) SAP CRM
Communications & Networking
1 8 (50.00%) H.323
2 7 (43.75%) MPLS
3 5 (31.25%) Cisco ICM
3 5 (31.25%) LAN
3 5 (31.25%) VoIP
3 5 (31.25%) WAN
4 3 (18.75%) Unified Communications
4 3 (18.75%) Cisco IPT
4 3 (18.75%) IP Telephony
4 3 (18.75%) MGCP
4 3 (18.75%) SCCP
5 2 (12.50%) CTI
6 1 (6.25%) VPN
6 1 (6.25%) Firewall
General
1 3 (18.75%) Retail
1 3 (18.75%) Finance
1 3 (18.75%) Telecoms
Job Titles
1 5 (31.25%) Voice Engineer
1 5 (31.25%) Cisco Specialist
2 3 (18.75%) Senior Voice Engineer
2 3 (18.75%) Senior Communications Engineer
2 3 (18.75%) Cisco Engineer
2 3 (18.75%) Communications Engineer
3 2 (12.50%) Cisco Voice Engineer
4 1 (6.25%) Cisco Support Engineer
4 1 (6.25%) Network Architect
4 1 (6.25%) Cisco Support
4 1 (6.25%) Cisco Architect
4 1 (6.25%) Cisco Network Architect
4 1 (6.25%) Architect
4 1 (6.25%) Consultant
4 1 (6.25%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (31.25%) VXML
2 3 (18.75%) XMPP
Miscellaneous
1 1 (6.25%) Statistics
1 1 (6.25%) Management Information System
Processes & Methodologies
1 5 (31.25%) Cisco ICM Scripting
1 5 (31.25%) ITIL
1 5 (31.25%) CRM
2 4 (25.00%) Configuration Management
2 4 (25.00%) Quality Management
3 3 (18.75%) Change Management
4 2 (12.50%) ITIL V3
5 1 (6.25%) Problem Management
5 1 (6.25%) Business Continuity
5 1 (6.25%) Incident Management
5 1 (6.25%) Disaster Recovery
5 1 (6.25%) Workflow
5 1 (6.25%) Process Management
Qualifications
1 13 (81.25%) Cisco Certification
2 12 (75.00%) CCNP
3 7 (43.75%) CCIP
4 6 (37.50%) Degree
4 6 (37.50%) Security Cleared
5 5 (31.25%) CCNA
6 2 (12.50%) CCIE
7 1 (6.25%) CCVP
Quality Assurance & Compliance
1 3 (18.75%) SLA
2 1 (6.25%) BS7799
System Software
1 3 (18.75%) VMware ESXi
1 3 (18.75%) VMware Infrastructure
Systems Management
1 16 (100.00%) Cisco CUCM
2 6 (37.50%) Cisco UCCX
3 2 (12.50%) Cisco IPCC
Vendors
1 16 (100.00%) Cisco
2 5 (31.25%) Juniper
2 5 (31.25%) SAP
3 4 (25.00%) Verint
4 3 (18.75%) Fujitsu
4 3 (18.75%) VMware
5 2 (12.50%) Remedy