The first table below looks at the demand for Cisco UCCX skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco UCCX over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the West Midlands region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Cisco Unified Contact Center Express
Rank 197 195 185
Rank change year-on-year
-2 -10
Permanent jobs citing Cisco UCCX 3 2 8
As % of all permanent IT jobs located in the West Midlands 0.061% 0.040% 0.17%
As % of the Systems Management category 1.02% 0.66% 3.88%
Number of salaries quoted 2 2 8
Average salary £42,500 £60,000 £40,000
Average salary % change year-on-year
-29.16% +50.00%
90% offered a salary of more than £36,500 £60,000 £37,750
10% offered a salary of more than £48,500 £60,000 £44,750
UK excluding London average salary £40,000 £45,000 £42,000
% change year-on-year
-11.11% +7.14%
Systems Management Category
West Midlands
Permanent IT job ads with a match in the
Systems Management category
294 301 206
As % of all permanent IT jobs located in the West Midlands 5.97% 6.01% 4.39%
Number of salaries quoted 244 246 171
Average salary £40,000 £45,000 £35,500
Average salary % change year-on-year
-11.11% +26.76%
90% offered a salary of more than £27,000 £34,500 £27,500
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £41,500 £42,500 £40,000
% change year-on-year
-2.35% +6.25%
Cisco UCCX
England

Cisco UCCX
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Cisco UCCX across the West Midlands region as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the West Midlands

Cisco UCCX
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX across the West Midlands region.

Cisco UCCX Salary Trend in the West Midlands

Cisco UCCX
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Cisco UCCX across the West Midlands region over the 3 months to 17 April 2014.

Cisco UCCX Salary Histogram in the West Midlands

Cisco UCCX
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco UCCX within the West Midlands region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Warwickshire - 2 £35,000 -
Coventry - 1 - -
Cisco UCCX
England

Cisco UCCX
Top 27 Related IT Skills in the West Midlands

For the 6 months to 17 April 2014, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX.

1 3 (100.00%) Cisco
1 3 (100.00%) Cisco UCCE
1 3 (100.00%) Cisco CUCM
2 2 (66.67%) Cisco IPCC
2 2 (66.67%) Change Management
2 2 (66.67%) CTI
3 1 (33.33%) Remedy
3 1 (33.33%) BS7799
3 1 (33.33%) Configuration Management
3 1 (33.33%) ITIL
3 1 (33.33%) LAN
3 1 (33.33%) VoIP
3 1 (33.33%) WAN
3 1 (33.33%) SLA
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) Management Information System
3 1 (33.33%) Workflow
3 1 (33.33%) CCVP
3 1 (33.33%) Business Continuity
3 1 (33.33%) CCNA
3 1 (33.33%) Cisco Certification
3 1 (33.33%) Incident Management
3 1 (33.33%) Statistics
3 1 (33.33%) Degree
3 1 (33.33%) Problem Management
3 1 (33.33%) Security Cleared
3 1 (33.33%) ITIL V3

Cisco UCCX
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 April 2014, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Communications & Networking
1 2 (66.67%) CTI
2 1 (33.33%) LAN
2 1 (33.33%) VoIP
2 1 (33.33%) WAN
Job Titles
1 2 (66.67%) Cisco Engineer
2 1 (33.33%) Cisco Support
2 1 (33.33%) Voice Engineer
2 1 (33.33%) Cisco Support Engineer
2 1 (33.33%) Cisco Voice Engineer
2 1 (33.33%) Support Engineer
Miscellaneous
1 1 (33.33%) Management Information System
1 1 (33.33%) Statistics
Processes & Methodologies
1 2 (66.67%) Change Management
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) Workflow
2 1 (33.33%) Business Continuity
2 1 (33.33%) Incident Management
2 1 (33.33%) Problem Management
2 1 (33.33%) ITIL V3
2 1 (33.33%) ITIL
2 1 (33.33%) Configuration Management
Qualifications
1 1 (33.33%) CCNA
1 1 (33.33%) Cisco Certification
1 1 (33.33%) CCVP
1 1 (33.33%) Degree
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
1 1 (33.33%) BS7799
Systems Management
1 3 (100.00%) Cisco UCCE
1 3 (100.00%) Cisco CUCM
2 2 (66.67%) Cisco IPCC
Vendors
1 3 (100.00%) Cisco
2 1 (33.33%) Remedy