The first table below looks at the demand for Cisco UCCX skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco UCCX over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the West Midlands region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Cisco Unified Contact Center Express (Unified CCX)
Rank 206 207 -
Rank change year-on-year
+1 -
Permanent jobs citing Cisco UCCX 4 9 0
As % of all permanent IT jobs located in the West Midlands 0.074% 0.16% -
As % of the Systems Management category 1.52% 1.98% -
Number of salaries quoted 1 7 0
Average salary £50,000 £57,500 -
Average salary % change year-on-year
-13.04% -
UK excluding London average salary £45,000 £52,500 £45,000
% change year-on-year
-14.28% +16.66%
Systems Management Category
West Midlands
Permanent IT job ads with a match in the
Systems Management category
264 455 203
As % of all permanent IT jobs located in the West Midlands 4.91% 8.17% 4.18%
Number of salaries quoted 240 357 161
Average salary £42,500 £40,995 £40,000
Average salary % change year-on-year
+3.67% +2.48%
90% offered a salary of more than £28,728 £32,000 £27,500
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £42,500 £42,000 £40,125
% change year-on-year
+1.19% +4.67%
Cisco UCCX
England

Cisco UCCX
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Cisco UCCX across the West Midlands region as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the West Midlands

Cisco UCCX
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX across the West Midlands region.

Cisco UCCX Salary Trend in the West Midlands

Cisco UCCX
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco UCCX within the West Midlands region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Solihull - 3 - -
Shropshire - 1 £50,000 -
Cisco UCCX
England

Cisco UCCX
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 August 2014, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX.

1 7 (100.00%) Cisco
1 7 (100.00%) Cisco CUCM
2 6 (85.71%) Cisco UCCE
3 5 (71.43%) LAN
3 5 (71.43%) Cisco Certification
3 5 (71.43%) WAN
4 4 (57.14%) VMware
4 4 (57.14%) Configuration Management
4 4 (57.14%) VoIP
4 4 (57.14%) ITIL
4 4 (57.14%) Security Cleared
4 4 (57.14%) VMware Infrastructure
4 4 (57.14%) Unified Communications
4 4 (57.14%) XMPP
5 3 (42.86%) Fujitsu
5 3 (42.86%) Cisco IPT
5 3 (42.86%) VMware ESXi
5 3 (42.86%) MS Visio
5 3 (42.86%) CCNP
5 3 (42.86%) MGCP
5 3 (42.86%) SCCP
5 3 (42.86%) H.323
5 3 (42.86%) Finance
5 3 (42.86%) Retail
5 3 (42.86%) IP Telephony
5 3 (42.86%) Telecoms
6 2 (28.57%) Change Management
6 2 (28.57%) Cisco IPCC
6 2 (28.57%) CCVP
6 2 (28.57%) CTI

Cisco UCCX
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 August 2014, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Applications
1 3 (42.86%) MS Visio
Communications & Networking
1 5 (71.43%) LAN
1 5 (71.43%) WAN
2 4 (57.14%) VoIP
2 4 (57.14%) Unified Communications
3 3 (42.86%) Cisco IPT
3 3 (42.86%) MGCP
3 3 (42.86%) SCCP
3 3 (42.86%) H.323
3 3 (42.86%) IP Telephony
4 2 (28.57%) CTI
5 1 (14.29%) Wireless
General
1 3 (42.86%) Finance
1 3 (42.86%) Retail
1 3 (42.86%) Telecoms
Job Titles
1 4 (57.14%) Voice Engineer
2 3 (42.86%) Senior Voice Engineer
2 3 (42.86%) Senior Communications Engineer
2 3 (42.86%) Communications Engineer
3 2 (28.57%) Cisco Engineer
4 1 (14.29%) Cisco Voice Engineer
4 1 (14.29%) Cisco Support Engineer
4 1 (14.29%) Consultant
4 1 (14.29%) Support Engineer
4 1 (14.29%) Cisco Support
Libraries, Frameworks & Software Standards
1 4 (57.14%) XMPP
Miscellaneous
1 1 (14.29%) Statistics
1 1 (14.29%) Management Information System
Processes & Methodologies
1 4 (57.14%) Configuration Management
1 4 (57.14%) ITIL
2 2 (28.57%) Change Management
3 1 (14.29%) ITIL V3
3 1 (14.29%) Incident Management
3 1 (14.29%) Problem Management
3 1 (14.29%) Business Continuity
3 1 (14.29%) Disaster Recovery
3 1 (14.29%) Workflow
Qualifications
1 5 (71.43%) Cisco Certification
2 4 (57.14%) Security Cleared
3 3 (42.86%) CCNP
4 2 (28.57%) CCVP
5 1 (14.29%) Degree
5 1 (14.29%) CCNA
5 1 (14.29%) CCDP
Quality Assurance & Compliance
1 1 (14.29%) BS7799
1 1 (14.29%) SLA
System Software
1 4 (57.14%) VMware Infrastructure
2 3 (42.86%) VMware ESXi
Systems Management
1 7 (100.00%) Cisco CUCM
2 6 (85.71%) Cisco UCCE
3 2 (28.57%) Cisco IPCC
Vendors
1 7 (100.00%) Cisco
2 4 (57.14%) VMware
3 3 (42.86%) Fujitsu
4 1 (14.29%) Remedy