The table below looks at the statistics for Cisco UCCX skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco UCCX over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Cisco Unified Contact Center Express (Unified CCX)
Rank - 181 199
Permanent jobs citing Cisco UCCX 0 2 2
As % of all permanent IT jobs located in the West Midlands - 0.045% 0.041%
As % of the Systems Management category - 0.71% 0.65%
Number of salaries quoted 0 1 2
Average salary - £35,000 £60,000
Average salary % change year-on-year
- -41.66%
UK excluding London average salary £47,500 £45,000 £45,000
% change year-on-year
+5.55% -
Cisco UCCX
England

The following table is for comparison with the above and provides statistics for the entire Systems Management category in permanent jobs advertised in the West Midlands region.

Systems Management Category
West Midlands
Permanent IT job ads with a match in the
Systems Management category
267 280 307
As % of all permanent IT jobs located in the West Midlands 5.24% 6.30% 6.31%
Number of salaries quoted 200 222 240
Average salary £40,000 £39,500 £40,000
Average salary % change year-on-year
+1.26% -1.25%
90% offered a salary of more than £32,000 £27,000 £35,000
10% offered a salary of more than £67,500 £60,000 £52,500
UK excluding London average salary £42,500 £42,500 £42,500

Cisco UCCX
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Cisco UCCX across the West Midlands region as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the West Midlands

Cisco UCCX
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX across the West Midlands region.

Cisco UCCX Salary Trend in the West Midlands

Cisco UCCX
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 March 2015, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX.

1 10 (100.00%) Cisco
2 5 (50.00%) Unified Communications
3 4 (40.00%) Cisco CUCM
3 4 (40.00%) IP Telephony
3 4 (40.00%) IVR
3 4 (40.00%) XMPP
3 4 (40.00%) Cisco IPT
3 4 (40.00%) VoIP
3 4 (40.00%) TCP/IP
3 4 (40.00%) Genesys
3 4 (40.00%) Project Management
4 3 (30.00%) Telecoms
5 1 (10.00%) Contact Management
5 1 (10.00%) Finance
5 1 (10.00%) VMware
5 1 (10.00%) CCVP
5 1 (10.00%) H.323
5 1 (10.00%) MGCP
5 1 (10.00%) SLA
5 1 (10.00%) SQL Server
5 1 (10.00%) MS Exchange
5 1 (10.00%) PSTN
5 1 (10.00%) Microsoft
5 1 (10.00%) CCNP
5 1 (10.00%) HP
5 1 (10.00%) Citrix
5 1 (10.00%) Cisco Certification
5 1 (10.00%) XenApp
5 1 (10.00%) SolarWinds
5 1 (10.00%) Cisco UCCE

Cisco UCCX
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 March 2015, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
Communications & Networking
1 5 (50.00%) Unified Communications
2 4 (40.00%) IP Telephony
2 4 (40.00%) Cisco IPT
2 4 (40.00%) VoIP
2 4 (40.00%) TCP/IP
3 1 (10.00%) MGCP
3 1 (10.00%) H.323
3 1 (10.00%) PSTN
Database & Business Intelligence
1 1 (10.00%) SQL Server
General
1 3 (30.00%) Telecoms
2 1 (10.00%) Finance
Job Titles
1 4 (40.00%) Communications Engineer
2 2 (20.00%) Network Engineer
3 1 (10.00%) Telephony Engineer
3 1 (10.00%) Design Engineer
3 1 (10.00%) Cisco Engineer
3 1 (10.00%) Implementation Manager
3 1 (10.00%) VoIP Engineer
3 1 (10.00%) Implementation Engineer
3 1 (10.00%) Voice Engineer
Libraries, Frameworks & Software Standards
1 4 (40.00%) XMPP
Miscellaneous
1 4 (40.00%) IVR
Processes & Methodologies
1 4 (40.00%) Project Management
2 1 (10.00%) Contact Management
Qualifications
1 1 (10.00%) CCNP
1 1 (10.00%) Cisco Certification
1 1 (10.00%) CCVP
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) XenApp
Systems Management
1 4 (40.00%) Cisco CUCM
2 1 (10.00%) Cisco UCCE
2 1 (10.00%) HP SIM
Vendors
1 10 (100.00%) Cisco
2 4 (40.00%) Genesys
3 1 (10.00%) VMware
3 1 (10.00%) ION Trading
3 1 (10.00%) SolarWinds
3 1 (10.00%) Kaseya
3 1 (10.00%) Microsoft
3 1 (10.00%) HP
3 1 (10.00%) Citrix