The table below looks at the statistics for Cisco UCCX skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco UCCX over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Cisco Unified Contact Center Express (Unified CCX)
Rank 217 203 197
Rank change year-on-year
-14 -6
Permanent jobs citing Cisco UCCX 5 1 5
As % of all permanent IT jobs located in the West Midlands 0.087% 0.019% 0.11%
As % of the Systems Management category 1.75% 0.25% 1.91%
Number of salaries quoted 5 1 5
Average salary £42,500 £70,000 £45,000
Average salary % change year-on-year
-39.28% +55.55%
90% offered a salary of more than £31,950 £70,000 £42,000
10% offered a salary of more than £48,500 £70,000 £67,500
UK excluding London average salary £34,750 £42,500 £44,000
% change year-on-year
-18.23% -3.40%
Cisco UCCX
England

The following table is for comparison with the above and provides statistics for the entire Systems Management category in permanent jobs advertised in the West Midlands region.

Systems Management Category
West Midlands
Permanent IT job ads with a match in the
Systems Management category
286 396 262
As % of all permanent IT jobs located in the West Midlands 4.98% 7.45% 5.62%
Number of salaries quoted 239 315 223
Average salary £40,000 £42,500 £39,250
Average salary % change year-on-year
-5.88% +8.28%
90% offered a salary of more than £29,000 £31,125 £30,000
10% offered a salary of more than £65,000 £55,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Cisco UCCX
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Cisco UCCX across the West Midlands region as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the West Midlands

Cisco UCCX
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco UCCX across the West Midlands region.

Cisco UCCX Salary Trend in the West Midlands

Cisco UCCX
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Cisco UCCX across the West Midlands region over the 3 months to 24 October 2014.

Cisco UCCX Salary Histogram in the West Midlands

Cisco UCCX
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco UCCX within the West Midlands region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -11 2 £42,500 -39.28%
Warwickshire - 2 £31,950 -
Cisco UCCX
England

Cisco UCCX
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 October 2014, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX.

1 9 (100.00%) Cisco
2 6 (66.67%) VMware
3 5 (55.56%) Finance
3 5 (55.56%) VoIP
3 5 (55.56%) XMPP
3 5 (55.56%) Cisco IPT
3 5 (55.56%) IP Telephony
3 5 (55.56%) Unified Communications
3 5 (55.56%) Cisco CUCM
4 4 (44.44%) VMware Infrastructure
4 4 (44.44%) WAN
4 4 (44.44%) LAN
4 4 (44.44%) Cisco Certification
4 4 (44.44%) MGCP
4 4 (44.44%) H.323
5 3 (33.33%) Configuration Management
5 3 (33.33%) Retail
5 3 (33.33%) SCCP
5 3 (33.33%) Telecoms
5 3 (33.33%) CCNP
5 3 (33.33%) ITIL
5 3 (33.33%) MS Visio
5 3 (33.33%) Fujitsu
5 3 (33.33%) Security Cleared
5 3 (33.33%) Analytical Skills
5 3 (33.33%) VMware ESXi
5 3 (33.33%) Cisco UCCE
6 2 (22.22%) HP SIM
6 2 (22.22%) Kaseya
6 2 (22.22%) IVR

Cisco UCCX
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 October 2014, IT jobs across the West Midlands region citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) MS Exchange
Applications
1 3 (33.33%) MS Visio
Communications & Networking
1 5 (55.56%) VoIP
1 5 (55.56%) IP Telephony
1 5 (55.56%) Cisco IPT
1 5 (55.56%) Unified Communications
2 4 (44.44%) WAN
2 4 (44.44%) LAN
2 4 (44.44%) MGCP
2 4 (44.44%) H.323
3 3 (33.33%) SCCP
4 2 (22.22%) TCP/IP
5 1 (11.11%) PSTN
5 1 (11.11%) Wireless
Database & Business Intelligence
1 2 (22.22%) SQL Server
General
1 5 (55.56%) Finance
2 3 (33.33%) Retail
2 3 (33.33%) Telecoms
Job Titles
1 4 (44.44%) Communications Engineer
2 3 (33.33%) Network Engineer
2 3 (33.33%) Voice Engineer
2 3 (33.33%) Senior Voice Engineer
2 3 (33.33%) Senior Communications Engineer
3 1 (11.11%) Consultant
3 1 (11.11%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 5 (55.56%) XMPP
Miscellaneous
1 3 (33.33%) Analytical Skills
2 2 (22.22%) IVR
Processes & Methodologies
1 3 (33.33%) ITIL
1 3 (33.33%) Configuration Management
2 2 (22.22%) Project Management
2 2 (22.22%) Contact Management
Qualifications
1 4 (44.44%) Cisco Certification
2 3 (33.33%) CCNP
2 3 (33.33%) Security Cleared
3 1 (11.11%) CCDP
3 1 (11.11%) CCVP
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 4 (44.44%) VMware Infrastructure
2 3 (33.33%) VMware ESXi
3 2 (22.22%) XenApp
Systems Management
1 5 (55.56%) Cisco CUCM
2 3 (33.33%) Cisco UCCE
3 2 (22.22%) HP SIM
Vendors
1 9 (100.00%) Cisco
2 6 (66.67%) VMware
3 3 (33.33%) Fujitsu
4 2 (22.22%) SolarWinds
4 2 (22.22%) Kaseya
4 2 (22.22%) Microsoft
4 2 (22.22%) HP
4 2 (22.22%) Citrix
4 2 (22.22%) Genesys
5 1 (11.11%) ION Trading