The table below looks at the statistics for CTI skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 207 204 194
Rank change year-on-year
-3 -10
Permanent jobs citing CTI 5 3 4
As % of all permanent IT jobs located in the West Midlands 0.091% 0.055% 0.082%
As % of the Communications & Networking category 0.55% 0.34% 0.48%
Number of salaries quoted 5 0 4
Average salary £25,000 - £38,000
UK excluding London average salary £45,000 £35,000 £54,500
% change year-on-year
+28.57% -35.77%
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the West Midlands region.

Communications & Networking Category
West Midlands
Permanent IT job ads with a match in the
Communications & Networking category
916 881 841
As % of all permanent IT jobs located in the West Midlands 16.71% 16.11% 17.17%
Number of salaries quoted 743 748 676
Average salary £37,500 £37,500 £38,000
Average salary % change year-on-year
- -1.31%
90% offered a salary of more than £25,000 £24,000 £27,200
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £40,000

CTI
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the West Midlands region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the West Midlands

CTI
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the West Midlands region.

CTI Salary Trend in the West Midlands

CTI
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CTI across the West Midlands region over the 3 months to 17 September 2014.

CTI Salary Histogram in the West Midlands

CTI
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CTI within the West Midlands region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 4 £25,000 -
Warwickshire - 1 £35,000 -
CTI
England

CTI
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 September 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 4 (66.67%) Telecoms
2 3 (50.00%) Broadband
2 3 (50.00%) VoIP
2 3 (50.00%) Internet
2 3 (50.00%) Network Design
2 3 (50.00%) Panasonic
3 2 (33.33%) XML
3 2 (33.33%) Avaya
4 1 (16.67%) C#
4 1 (16.67%) Delphi
4 1 (16.67%) HTML
4 1 (16.67%) PHP
4 1 (16.67%) PL/SQL
4 1 (16.67%) SQL
4 1 (16.67%) VB
4 1 (16.67%) .NET
4 1 (16.67%) Oracle
4 1 (16.67%) MS Office
4 1 (16.67%) Web Services
4 1 (16.67%) MS Excel
4 1 (16.67%) MS Visio
4 1 (16.67%) Cisco
4 1 (16.67%) Microsoft
4 1 (16.67%) CCNA
4 1 (16.67%) Cisco Certification
4 1 (16.67%) Genesys
4 1 (16.67%) Pascal
4 1 (16.67%) Middleware
4 1 (16.67%) VXML
4 1 (16.67%) Q.931

CTI
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 September 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Office
1 1 (16.67%) MS Excel
1 1 (16.67%) MS Visio
Communications & Networking
1 3 (50.00%) Broadband
1 3 (50.00%) VoIP
1 3 (50.00%) Internet
2 1 (16.67%) Q.931
2 1 (16.67%) H.323
General
1 4 (66.67%) Telecoms
Job Titles
1 3 (50.00%) Telecoms Engineer
2 1 (16.67%) Cisco Support
2 1 (16.67%) C# Software Developer
2 1 (16.67%) Voice Consultant
2 1 (16.67%) Cisco Support Engineer
2 1 (16.67%) C# .NET Developer
2 1 (16.67%) .NET Software Developer
2 1 (16.67%) Software Developer
2 1 (16.67%) Developer
2 1 (16.67%) Consultant
2 1 (16.67%) Sales Consultant
2 1 (16.67%) Support Engineer
2 1 (16.67%) .NET Developer
2 1 (16.67%) C# Developer
2 1 (16.67%) Cisco Engineer
2 1 (16.67%) Pre Sales Consultant
Libraries, Frameworks & Software Standards
1 2 (33.33%) XML
2 1 (16.67%) Middleware
2 1 (16.67%) VXML
2 1 (16.67%) JTAPI
2 1 (16.67%) HTML
2 1 (16.67%) .NET
2 1 (16.67%) Web Services
Miscellaneous
1 1 (16.67%) IVR
Processes & Methodologies
1 3 (50.00%) Network Design
2 1 (16.67%) Telemarketing
Programming Languages
1 1 (16.67%) C#
1 1 (16.67%) Delphi
1 1 (16.67%) PHP
1 1 (16.67%) PL/SQL
1 1 (16.67%) SQL
1 1 (16.67%) VB
1 1 (16.67%) Pascal
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) CCVP
1 1 (16.67%) Security Cleared
Systems Management
1 1 (16.67%) Cisco IPCC
1 1 (16.67%) Cisco UCCE
1 1 (16.67%) Cisco UCCX
1 1 (16.67%) Cisco CUCM
Vendors
1 3 (50.00%) Panasonic
2 2 (33.33%) Avaya
3 1 (16.67%) Genesys
3 1 (16.67%) Oracle
3 1 (16.67%) Cisco
3 1 (16.67%) Microsoft
3 1 (16.67%) Verint