The table below looks at the statistics for CTI skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank - 197 198
Permanent jobs citing CTI 0 3 3
As % of all permanent IT jobs located in the West Midlands - 0.062% 0.064%
As % of the Communications & Networking category - 0.36% 0.36%
Number of salaries quoted 0 2 3
Average salary - £42,500 £39,500
Average salary % change year-on-year
- +7.59%
UK excluding London average salary £37,750 £42,500 £39,500
% change year-on-year
-11.17% +7.59%
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the West Midlands region.

Communications & Networking Category
West Midlands
Permanent IT job ads with a match in the
Communications & Networking category
860 830 830
As % of all permanent IT jobs located in the West Midlands 16.06% 17.12% 17.57%
Number of salaries quoted 757 661 727
Average salary £35,000 £37,500 £37,500
Average salary % change year-on-year
-6.66% -
90% offered a salary of more than £24,457 £23,500 £27,500
10% offered a salary of more than £57,500 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £40,000

CTI
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the West Midlands region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the West Midlands

CTI
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the West Midlands region.

CTI Salary Trend in the West Midlands

CTI
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 December 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 4 (80.00%) Telecoms
2 3 (60.00%) Broadband
2 3 (60.00%) VoIP
2 3 (60.00%) Network Design
2 3 (60.00%) Panasonic
2 3 (60.00%) Internet
3 2 (40.00%) XML
3 2 (40.00%) Avaya
4 1 (20.00%) Genesys
4 1 (20.00%) Pascal
4 1 (20.00%) MS Excel
4 1 (20.00%) MS Visio
4 1 (20.00%) Microsoft
4 1 (20.00%) JTAPI
4 1 (20.00%) IVR
4 1 (20.00%) Verint
4 1 (20.00%) Telemarketing
4 1 (20.00%) Middleware
4 1 (20.00%) VXML
4 1 (20.00%) Q.931
4 1 (20.00%) H.323
4 1 (20.00%) C#
4 1 (20.00%) Delphi
4 1 (20.00%) HTML
4 1 (20.00%) PHP
4 1 (20.00%) PL/SQL
4 1 (20.00%) SQL
4 1 (20.00%) VB
4 1 (20.00%) .NET
4 1 (20.00%) Oracle

CTI
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 December 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Office
1 1 (20.00%) MS Excel
1 1 (20.00%) MS Visio
Communications & Networking
1 3 (60.00%) Broadband
1 3 (60.00%) VoIP
1 3 (60.00%) Internet
2 1 (20.00%) Q.931
2 1 (20.00%) H.323
General
1 4 (80.00%) Telecoms
Job Titles
1 3 (60.00%) Telecoms Engineer
2 1 (20.00%) C# Software Developer
2 1 (20.00%) Voice Consultant
2 1 (20.00%) C# .NET Developer
2 1 (20.00%) .NET Software Developer
2 1 (20.00%) Software Developer
2 1 (20.00%) Developer
2 1 (20.00%) Consultant
2 1 (20.00%) Sales Consultant
2 1 (20.00%) .NET Developer
2 1 (20.00%) C# Developer
2 1 (20.00%) Pre Sales Consultant
Libraries, Frameworks & Software Standards
1 2 (40.00%) XML
2 1 (20.00%) Middleware
2 1 (20.00%) VXML
2 1 (20.00%) JTAPI
2 1 (20.00%) HTML
2 1 (20.00%) .NET
2 1 (20.00%) Web Services
Miscellaneous
1 1 (20.00%) IVR
Processes & Methodologies
1 3 (60.00%) Network Design
2 1 (20.00%) Telemarketing
Programming Languages
1 1 (20.00%) C#
1 1 (20.00%) Delphi
1 1 (20.00%) PHP
1 1 (20.00%) PL/SQL
1 1 (20.00%) SQL
1 1 (20.00%) VB
1 1 (20.00%) Pascal
Vendors
1 3 (60.00%) Panasonic
2 2 (40.00%) Avaya
3 1 (20.00%) Genesys
3 1 (20.00%) Oracle
3 1 (20.00%) Microsoft
3 1 (20.00%) Verint