The first table below looks at the demand for CTI skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the West Midlands region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 210 203 -
Rank change year-on-year
-7 -
Permanent jobs citing CTI 3 2 0
As % of all permanent IT jobs located in the West Midlands 0.056% 0.036% -
As % of the Communications & Networking category 0.34% 0.22% -
Number of salaries quoted 3 1 0
Average salary £25,000 £45,000 -
Average salary % change year-on-year
-44.44% -
UK excluding London average salary £45,000 £37,500 £50,000
% change year-on-year
+20.00% -25.00%
Communications & Networking Category
West Midlands
Permanent IT job ads with a match in the
Communications & Networking category
879 918 898
As % of all permanent IT jobs located in the West Midlands 16.30% 16.49% 18.48%
Number of salaries quoted 725 772 735
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £56,500 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £40,000
CTI
England

CTI
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the West Midlands region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the West Midlands

CTI
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the West Midlands region.

CTI Salary Trend in the West Midlands

CTI
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CTI within the West Midlands region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +8 3 £25,000 -44.44%
CTI
England

CTI
Top 27 Related IT Skills in the West Midlands

For the 6 months to 31 July 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 3 (60.00%) Internet
1 3 (60.00%) Broadband
1 3 (60.00%) VoIP
1 3 (60.00%) Network Design
1 3 (60.00%) Telecoms
1 3 (60.00%) Panasonic
2 2 (40.00%) Cisco UCCE
2 2 (40.00%) Cisco UCCX
2 2 (40.00%) Cisco CUCM
2 2 (40.00%) Cisco
2 2 (40.00%) Cisco IPCC
3 1 (20.00%) CCVP
3 1 (20.00%) Business Continuity
3 1 (20.00%) CCNA
3 1 (20.00%) Cisco Certification
3 1 (20.00%) SLA
3 1 (20.00%) Remedy
3 1 (20.00%) BS7799
3 1 (20.00%) Configuration Management
3 1 (20.00%) Change Management
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Management Information System
3 1 (20.00%) Workflow
3 1 (20.00%) Incident Management
3 1 (20.00%) Statistics
3 1 (20.00%) Problem Management
3 1 (20.00%) Security Cleared

CTI
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 July 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Communications & Networking
1 3 (60.00%) Internet
1 3 (60.00%) Broadband
1 3 (60.00%) VoIP
General
1 3 (60.00%) Telecoms
Job Titles
1 3 (60.00%) Telecoms Engineer
2 1 (20.00%) Cisco Engineer
2 1 (20.00%) Support Engineer
2 1 (20.00%) Cisco Support Engineer
2 1 (20.00%) Cisco Support
Miscellaneous
1 1 (20.00%) Management Information System
1 1 (20.00%) Statistics
Processes & Methodologies
1 3 (60.00%) Network Design
2 1 (20.00%) Business Continuity
2 1 (20.00%) Configuration Management
2 1 (20.00%) Change Management
2 1 (20.00%) Disaster Recovery
2 1 (20.00%) Workflow
2 1 (20.00%) Incident Management
2 1 (20.00%) Problem Management
Qualifications
1 1 (20.00%) CCVP
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) SLA
1 1 (20.00%) BS7799
Systems Management
1 2 (40.00%) Cisco UCCE
1 2 (40.00%) Cisco UCCX
1 2 (40.00%) Cisco CUCM
1 2 (40.00%) Cisco IPCC
Vendors
1 3 (60.00%) Panasonic
2 2 (40.00%) Cisco
3 1 (20.00%) Remedy