The table below looks at the statistics for CTI skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 214 210 211
Rank change year-on-year
-4 +1
Permanent jobs citing CTI 6 5 2
As % of all permanent IT jobs located in the West Midlands 0.11% 0.091% 0.036%
As % of the Communications & Networking category 0.69% 0.55% 0.22%
Number of salaries quoted 4 5 0
Average salary £51,250 £25,000 -
Average salary % change year-on-year
+105.00% -
UK excluding London average salary £55,000 £45,000 £35,000
% change year-on-year
+22.22% +28.57%
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the West Midlands region.

Communications & Networking Category
West Midlands
Permanent IT job ads with a match in the
Communications & Networking category
875 917 921
As % of all permanent IT jobs located in the West Midlands 15.39% 16.75% 16.67%
Number of salaries quoted 789 745 790
Average salary £40,000 £38,000 £37,500
Average salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £26,500 £25,000 £24,500
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -

CTI
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the West Midlands region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the West Midlands

CTI
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the West Midlands region.

CTI Salary Trend in the West Midlands

CTI
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CTI within the West Midlands region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +7 5 £47,500 +90.00%
Coventry - 1 £55,000 - 1
CTI
England

CTI
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 September 2015, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 5 (83.33%) SQL Server
1 5 (83.33%) Microsoft
1 5 (83.33%) Windows
1 5 (83.33%) Degree
1 5 (83.33%) WFM
1 5 (83.33%) Workforce Management Optimization
2 4 (66.67%) SQL
3 3 (50.00%) IIS
3 3 (50.00%) MSMQ
3 3 (50.00%) MS Excel
3 3 (50.00%) Active Directory
3 3 (50.00%) Citrix
3 3 (50.00%) LAN
3 3 (50.00%) WAN
3 3 (50.00%) TCP/IP
3 3 (50.00%) VPN
3 3 (50.00%) SQL Server 2000
3 3 (50.00%) Firewall
3 3 (50.00%) VMware
3 3 (50.00%) IVR
3 3 (50.00%) SQL Server 2005
3 3 (50.00%) Incident Management
3 3 (50.00%) Computer Science
4 2 (33.33%) Time Management
4 2 (33.33%) Customer Insight
4 2 (33.33%) Oracle Database
4 2 (33.33%) Speech Recognition
4 2 (33.33%) VXML
4 2 (33.33%) Cisco
4 2 (33.33%) Avaya

CTI
Top Related IT Skills in the West Midlands by Category

For the 6 months to 2 September 2015, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) IIS
Applications
1 3 (50.00%) MS Excel
Communications & Networking
1 3 (50.00%) LAN
1 3 (50.00%) WAN
1 3 (50.00%) TCP/IP
1 3 (50.00%) VPN
1 3 (50.00%) Firewall
Database & Business Intelligence
1 5 (83.33%) SQL Server
2 3 (50.00%) SQL Server 2000
2 3 (50.00%) SQL Server 2005
3 2 (33.33%) Oracle Database
General
1 1 (16.67%) Billing
Job Titles
1 3 (50.00%) Support Engineer
2 2 (33.33%) Telephony Engineer
2 2 (33.33%) Professional Services Engineer
3 1 (16.67%) Products Support Engineer
3 1 (16.67%) Architect
3 1 (16.67%) Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (50.00%) MSMQ
2 2 (33.33%) VXML
Miscellaneous
1 3 (50.00%) IVR
1 3 (50.00%) Computer Science
2 1 (16.67%) Data Centre
2 1 (16.67%) GIS
Operating Systems
1 5 (83.33%) Windows
Processes & Methodologies
1 5 (83.33%) WFM
1 5 (83.33%) Workforce Management Optimization
2 3 (50.00%) Incident Management
3 2 (33.33%) Time Management
3 2 (33.33%) Customer Insight
3 2 (33.33%) Speech Recognition
4 1 (16.67%) Knowledge Management
4 1 (16.67%) UML
4 1 (16.67%) CRM
4 1 (16.67%) E-Commerce
4 1 (16.67%) Enterprise Architecture
4 1 (16.67%) Project Planning
Programming Languages
1 4 (66.67%) SQL
Qualifications
1 5 (83.33%) Degree
System Software
1 3 (50.00%) Active Directory
Vendors
1 5 (83.33%) Microsoft
2 3 (50.00%) Citrix
2 3 (50.00%) VMware
3 2 (33.33%) Oracle
3 2 (33.33%) Cisco
3 2 (33.33%) Avaya
3 2 (33.33%) Genesys
Coventry, West Midlands (County)
TEKsystems
Salary: £45000 - £750000 per annum + Bonuses AND Benefits
Posted: Yesterday