The first table below looks at the demand for CTI skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the West Midlands region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 198 202 -
Rank change year-on-year
+4 -
Permanent jobs citing CTI 3 2 0
As % of all permanent IT jobs located in the West Midlands 0.061% 0.039% -
As % of the Communications & Networking category 0.40% 0.24% -
Number of salaries quoted 2 2 0
Average salary £42,500 £45,000 -
Average salary % change year-on-year
-5.55% -
UK excluding London average salary £44,000 £45,000 £40,000
% change year-on-year
-2.22% +12.50%
Communications & Networking Category
West Midlands
Permanent IT job ads with a match in the
Communications & Networking category
752 849 687
As % of all permanent IT jobs located in the West Midlands 15.17% 16.67% 14.69%
Number of salaries quoted 644 718 557
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,800 £24,000
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £40,000
CTI
England

CTI
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the West Midlands region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the West Midlands

CTI
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the West Midlands region.

CTI Salary Trend in the West Midlands

CTI
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing CTI across the West Midlands region over the 3 months to 16 April 2014.

CTI Salary Histogram in the West Midlands

CTI
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CTI within the West Midlands region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Warwickshire - 2 £35,000 -
CTI
England

CTI
Top 30 Related IT Skills in the West Midlands

For the 6 months to 16 April 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 3 (60.00%) Cisco
1 3 (60.00%) .NET
2 2 (40.00%) Java
2 2 (40.00%) Python
2 2 (40.00%) Cisco IPCC
2 2 (40.00%) Ruby
2 2 (40.00%) Cisco UCCE
2 2 (40.00%) Cisco UCCX
2 2 (40.00%) Cisco CUCM
3 1 (20.00%) Incident Management
3 1 (20.00%) Statistics
3 1 (20.00%) Problem Management
3 1 (20.00%) Security Cleared
3 1 (20.00%) CCVP
3 1 (20.00%) Business Continuity
3 1 (20.00%) Software Engineering
3 1 (20.00%) MS Excel
3 1 (20.00%) SLA
3 1 (20.00%) C#
3 1 (20.00%) HTML
3 1 (20.00%) PL/SQL
3 1 (20.00%) SQL
3 1 (20.00%) VB
3 1 (20.00%) Oracle
3 1 (20.00%) SQL Server
3 1 (20.00%) XML
3 1 (20.00%) CCNA
3 1 (20.00%) Cisco Certification
3 1 (20.00%) Avaya
3 1 (20.00%) Genesys

CTI
Top Related IT Skills in the West Midlands by Category

For the 6 months to 16 April 2014, IT jobs across the West Midlands region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
Database & Business Intelligence
1 1 (20.00%) SQL Server
General
1 1 (20.00%) Telecoms
1 1 (20.00%) Finance
Job Titles
1 1 (20.00%) Cisco Support Engineer
1 1 (20.00%) Senior Tester
1 1 (20.00%) Cisco Engineer
1 1 (20.00%) Cisco Support
1 1 (20.00%) Tester
1 1 (20.00%) Software Engineer
1 1 (20.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (60.00%) .NET
2 1 (20.00%) HTML
2 1 (20.00%) XML
2 1 (20.00%) Middleware
Miscellaneous
1 1 (20.00%) Statistics
1 1 (20.00%) Management Information System
Processes & Methodologies
1 1 (20.00%) Incident Management
1 1 (20.00%) Problem Management
1 1 (20.00%) Business Continuity
1 1 (20.00%) Software Engineering
1 1 (20.00%) Configuration Management
1 1 (20.00%) Project Management
1 1 (20.00%) Change Management
1 1 (20.00%) Disaster Recovery
1 1 (20.00%) Workflow
Programming Languages
1 2 (40.00%) Java
1 2 (40.00%) Python
1 2 (40.00%) Ruby
2 1 (20.00%) C#
2 1 (20.00%) PL/SQL
2 1 (20.00%) SQL
2 1 (20.00%) VB
Qualifications
1 1 (20.00%) Security Cleared
1 1 (20.00%) CCVP
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
Quality Assurance & Compliance
1 1 (20.00%) SLA
1 1 (20.00%) BS7799
Systems Management
1 2 (40.00%) Cisco IPCC
1 2 (40.00%) Cisco UCCE
1 2 (40.00%) Cisco UCCX
1 2 (40.00%) Cisco CUCM
Vendors
1 3 (60.00%) Cisco
2 1 (20.00%) Oracle
2 1 (20.00%) Avaya
2 1 (20.00%) Genesys
2 1 (20.00%) Remedy