The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 210 201 210
Rank change year-on-year
-9 +9
Permanent jobs requiring a Desktop Support Analyst 9 3 4
As % of all permanent IT jobs located in the West Midlands 0.15% 0.056% 0.072%
As % of the Job Titles category 0.16% 0.059% 0.076%
Number of salaries quoted 5 3 4
Average salary £22,500 £29,000 £22,000
Average salary % change year-on-year
-22.41% +31.81%
90% offered a salary of more than £20,600 £25,800 £21,400
10% offered a salary of more than £29,200 £29,800 £23,700
UK excluding London average salary £26,000 £25,000 £23,000
% change year-on-year
+4.00% +8.69%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5476 5098 5256
As % of all permanent IT jobs located in the West Midlands 93.22% 94.67% 94.93%
Number of salaries quoted 4524 4266 4400
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the West Midlands

Desktop Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the West Midlands region.

Desktop Support Analyst Salary Trend in the West Midlands

Desktop Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the West Midlands region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire - 6 £22,500 -
Wolverhampton - 2 £22,000 -
Coventry -15 1 £32,000 +10.34%
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2015, IT jobs across the West Midlands region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 12 (75.00%) Active Directory
2 10 (62.50%) Windows
3 9 (56.25%) MS Office
4 8 (50.00%) Windows XP
5 7 (43.75%) ITIL
5 7 (43.75%) MS Excel
6 6 (37.50%) VMware
6 6 (37.50%) Cisco
6 6 (37.50%) Citrix
6 6 (37.50%) XenApp
7 5 (31.25%) iSeries
7 5 (31.25%) MS Exchange
7 5 (31.25%) SQL
8 4 (25.00%) Degree
9 3 (18.75%) Windows 7
9 3 (18.75%) MCP
10 2 (12.50%) C
10 2 (12.50%) Linux
10 2 (12.50%) MCSE
10 2 (12.50%) Microsoft Certification
10 2 (12.50%) SLA
10 2 (12.50%) Microsoft
10 2 (12.50%) Mathematics
11 1 (6.25%) Google
11 1 (6.25%) MCDST
11 1 (6.25%) Google Apps
11 1 (6.25%) Line Management
11 1 (6.25%) Service Delivery
11 1 (6.25%) Front Office
11 1 (6.25%) Finance

Desktop Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 July 2015, IT jobs across the West Midlands region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (31.25%) MS Exchange
Applications
1 9 (56.25%) MS Office
2 7 (43.75%) MS Excel
Cloud Services
1 1 (6.25%) Google Apps
Communications & Networking
1 1 (6.25%) LAN
1 1 (6.25%) VoIP
1 1 (6.25%) WAN
1 1 (6.25%) VPN
General
1 1 (6.25%) Front Office
1 1 (6.25%) Finance
Miscellaneous
1 5 (31.25%) iSeries
2 2 (12.50%) Mathematics
Operating Systems
1 10 (62.50%) Windows
2 8 (50.00%) Windows XP
3 3 (18.75%) Windows 7
4 2 (12.50%) Linux
Processes & Methodologies
1 7 (43.75%) ITIL
2 1 (6.25%) Line Management
2 1 (6.25%) Service Delivery
2 1 (6.25%) E-Commerce
Programming Languages
1 5 (31.25%) SQL
2 2 (12.50%) C
Qualifications
1 4 (25.00%) Degree
2 3 (18.75%) MCP
3 2 (12.50%) MCSE
3 2 (12.50%) Microsoft Certification
4 1 (6.25%) MCDST
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 12 (75.00%) Active Directory
2 6 (37.50%) XenApp
Vendors
1 6 (37.50%) VMware
1 6 (37.50%) Cisco
1 6 (37.50%) Citrix
2 2 (12.50%) Microsoft
3 1 (6.25%) Google
3 1 (6.25%) Apple