The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 199 197 185
Rank change year-on-year
-2 -12
Permanent jobs requiring a Desktop Support Analyst 8 1 12
As % of all permanent IT jobs located in the West Midlands 0.16% 0.023% 0.25%
As % of the Job Titles category 0.17% 0.024% 0.26%
Number of salaries quoted 7 1 11
Average salary £25,000 £24,000 £32,500
Average salary % change year-on-year
+4.16% -26.15%
UK excluding London average salary £24,500 £24,000 £26,500
% change year-on-year
+2.08% -9.43%
Desktop Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4810 4165 4561
As % of all permanent IT jobs located in the West Midlands 95.80% 94.42% 96.33%
Number of salaries quoted 4236 3466 3976
Average salary £38,000 £37,500 £36,000
Average salary % change year-on-year
+1.33% +4.16%
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the West Midlands

Desktop Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst across the West Midlands region.

Desktop Support Analyst Salary Trend in the West Midlands

Desktop Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst across the West Midlands region over the 3 months to 27 January 2015.

Desktop Support Analyst Salary Histogram in the West Midlands

Desktop Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the West Midlands region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 5 £23,750 -1.04%
Coventry - 1 £30,000 -
Staffordshire - 1 £25,000 -
Warwickshire - 1 £27,850 -
Desktop Support Analyst
England

Desktop Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 January 2015, IT jobs across the West Midlands region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 19 (90.48%) Windows
2 12 (57.14%) MS Office
2 12 (57.14%) Microsoft
2 12 (57.14%) Windows 7
3 10 (47.62%) MS Excel
3 10 (47.62%) Windows XP
4 9 (42.86%) Active Directory
5 4 (19.05%) SCCM
5 4 (19.05%) SC Cleared
5 4 (19.05%) Security Cleared
5 4 (19.05%) SLA
5 4 (19.05%) SharePoint
5 4 (19.05%) ITIL
6 3 (14.29%) MCP
6 3 (14.29%) MCSE
6 3 (14.29%) VoIP
6 3 (14.29%) Microsoft Certification
6 3 (14.29%) Apple
6 3 (14.29%) Windows Server 2003
6 3 (14.29%) Google Apps
6 3 (14.29%) Google
6 3 (14.29%) Windows Server 2008
6 3 (14.29%) Finance
6 3 (14.29%) Law
6 3 (14.29%) Mitel
7 2 (9.52%) Wireless
7 2 (9.52%) AppSense
7 2 (9.52%) Legal
7 2 (9.52%) Advertising
7 2 (9.52%) VMware

Desktop Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 January 2015, IT jobs across the West Midlands region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) SharePoint
2 2 (9.52%) Lync
3 1 (4.76%) Exchange Server 2010
3 1 (4.76%) Exchange Server 2013
3 1 (4.76%) MS Exchange
Applications
1 12 (57.14%) MS Office
2 10 (47.62%) MS Excel
Cloud Services
1 3 (14.29%) Google Apps
2 1 (4.76%) Office 365
Communications & Networking
1 3 (14.29%) VoIP
2 2 (9.52%) WAN
2 2 (9.52%) TCP/IP
2 2 (9.52%) VPN
2 2 (9.52%) Wireless
2 2 (9.52%) SSH
2 2 (9.52%) LAN
3 1 (4.76%) IPv4
3 1 (4.76%) Ethernet
General
1 3 (14.29%) Finance
1 3 (14.29%) Law
2 2 (9.52%) Legal
2 2 (9.52%) Advertising
3 1 (4.76%) Retail
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
1 2 (9.52%) ASP.NET
Miscellaneous
1 1 (4.76%) Blackberry
Operating Systems
1 19 (90.48%) Windows
2 12 (57.14%) Windows 7
3 10 (47.62%) Windows XP
4 3 (14.29%) Windows Server 2003
4 3 (14.29%) Windows Server 2008
5 2 (9.52%) Windows 8
6 1 (4.76%) Windows Server 2012
6 1 (4.76%) Windows Vista
Processes & Methodologies
1 4 (19.05%) ITIL
2 2 (9.52%) Configuration Management
2 2 (9.52%) Project Management
2 2 (9.52%) Incident Management
3 1 (4.76%) Mobile Device Management
3 1 (4.76%) Disaster Recovery
3 1 (4.76%) ERP
Programming Languages
1 2 (9.52%) C#
1 2 (9.52%) PowerShell
Qualifications
1 4 (19.05%) SC Cleared
1 4 (19.05%) Security Cleared
2 3 (14.29%) MCP
2 3 (14.29%) MCSE
2 3 (14.29%) Microsoft Certification
3 2 (9.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (19.05%) SLA
System Software
1 9 (42.86%) Active Directory
2 2 (9.52%) Hyper-V
Systems Management
1 4 (19.05%) SCCM
Vendors
1 12 (57.14%) Microsoft
2 3 (14.29%) Mitel
2 3 (14.29%) Google
2 3 (14.29%) Apple
3 2 (9.52%) Salesforce.com
3 2 (9.52%) VMware
3 2 (9.52%) AppSense
3 2 (9.52%) Citrix
4 1 (4.76%) Avaya