The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 177 200 180
Rank change year-on-year
+23 -20
Permanent jobs requiring a Desktop Support 36 6 21
As % of all permanent IT jobs located in the West Midlands 0.68% 0.12% 0.42%
As % of the Job Titles category 0.72% 0.12% 0.43%
Number of salaries quoted 32 4 16
Average salary £26,250 £35,000 £29,250
Average salary % change year-on-year
-25.00% +19.65%
90% offered a salary of more than £19,200 £30,800 £22,000
10% offered a salary of more than £43,000 £35,000 £37,000
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5025 4883 4828
As % of all permanent IT jobs located in the West Midlands 95.26% 95.15% 95.97%
Number of salaries quoted 4220 4119 4018
Average salary £39,000 £39,000 £37,500
Average salary % change year-on-year
- +4.00%
90% offered a salary of more than £25,000 £24,500 £23,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 22 May 2015.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +2 15 £26,250 -
Warwickshire -4 7 £31,000 -11.42%
Staffordshire - 5 £25,000 -
Wolverhampton - 4 £23,000 -
Shropshire -12 2 £20,250 -42.14% 1
Herefordshire - 2 £21,970 -
Solihull 0 1 £27,500 -
Worcestershire - 1 £21,500 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 May 2015, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 54 (80.60%) Windows
2 44 (65.67%) Active Directory
3 32 (47.76%) Windows 7
4 26 (38.81%) Windows XP
5 24 (35.82%) ITIL
6 21 (31.34%) MS Office
6 21 (31.34%) Blackberry
7 20 (29.85%) Service Delivery
8 17 (25.37%) Microsoft
9 16 (23.88%) Citrix
10 15 (22.39%) Time Management
11 14 (20.90%) SCCM
11 14 (20.90%) User Experience
12 13 (19.40%) MS Excel
13 12 (17.91%) Law
14 11 (16.42%) Legal
15 10 (14.93%) Wireless
15 10 (14.93%) Microsoft Certification
16 9 (13.43%) MS Exchange
17 8 (11.94%) SQL
17 8 (11.94%) SLA
18 7 (10.45%) VMware
19 6 (8.96%) Linux
19 6 (8.96%) Analytical Skills
19 6 (8.96%) Exchange Server 2010
20 5 (7.46%) Mentoring
20 5 (7.46%) iSeries
20 5 (7.46%) Exchange Server 2007
20 5 (7.46%) Video Conferencing
20 5 (7.46%) MCSE

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 May 2015, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.43%) MS Exchange
2 6 (8.96%) Exchange Server 2010
3 5 (7.46%) Exchange Server 2007
4 3 (4.48%) SharePoint
5 1 (1.49%) Exchange Server 2013
Applications
1 21 (31.34%) MS Office
2 13 (19.40%) MS Excel
Cloud Services
1 1 (1.49%) Google Apps
1 1 (1.49%) Office 365
Communications & Networking
1 10 (14.93%) Wireless
2 3 (4.48%) SSH
3 2 (2.99%) LAN
3 2 (2.99%) VoIP
3 2 (2.99%) WAN
4 1 (1.49%) DECT
4 1 (1.49%) Ethernet
4 1 (1.49%) VPN
4 1 (1.49%) IPv4
Database & Business Intelligence
1 2 (2.99%) SQL Server
2 1 (1.49%) Relational Database
2 1 (1.49%) RDBMS
General
1 12 (17.91%) Law
2 11 (16.42%) Legal
3 5 (7.46%) Finance
4 4 (5.97%) Front Office
4 4 (5.97%) Retail
5 1 (1.49%) Local Government
Miscellaneous
1 21 (31.34%) Blackberry
2 14 (20.90%) User Experience
3 6 (8.96%) Analytical Skills
4 5 (7.46%) iSeries
4 5 (7.46%) Video Conferencing
5 2 (2.99%) Mathematics
6 1 (1.49%) iPhone
6 1 (1.49%) Handset
6 1 (1.49%) NHS
Operating Systems
1 54 (80.60%) Windows
2 32 (47.76%) Windows 7
3 26 (38.81%) Windows XP
4 6 (8.96%) Linux
5 4 (5.97%) Windows 8
6 2 (2.99%) Mac OS X
6 2 (2.99%) Windows Vista
6 2 (2.99%) Windows Server 2012
7 1 (1.49%) Apple iOS
7 1 (1.49%) Android
7 1 (1.49%) Windows Server 2008
7 1 (1.49%) Mac OS
7 1 (1.49%) Solaris
7 1 (1.49%) Windows Server 2003
Processes & Methodologies
1 24 (35.82%) ITIL
2 20 (29.85%) Service Delivery
3 15 (22.39%) Time Management
4 5 (7.46%) Mentoring
5 3 (4.48%) Web Design
6 2 (2.99%) Document Management
6 2 (2.99%) Mobile Device Management
7 1 (1.49%) Line Management
7 1 (1.49%) Data Protection
7 1 (1.49%) Change Management
7 1 (1.49%) Disaster Recovery
7 1 (1.49%) Project Management
Programming Languages
1 8 (11.94%) SQL
2 3 (4.48%) C
3 1 (1.49%) Java
3 1 (1.49%) Perl
Qualifications
1 10 (14.93%) Microsoft Certification
2 5 (7.46%) MCSE
3 2 (2.99%) MCP
3 2 (2.99%) MCITP
4 1 (1.49%) Degree
4 1 (1.49%) ITIL Certification
Quality Assurance & Compliance
1 8 (11.94%) SLA
System Software
1 44 (65.67%) Active Directory
2 4 (5.97%) Hyper-V
3 3 (4.48%) XenApp
4 1 (1.49%) VMware Infrastructure
Systems Management
1 14 (20.90%) SCCM
2 1 (1.49%) Nagios
Vendors
1 17 (25.37%) Microsoft
2 16 (23.88%) Citrix
3 7 (10.45%) VMware
4 3 (4.48%) Cisco
5 2 (2.99%) Kofax
6 1 (1.49%) Google
6 1 (1.49%) Mitel
6 1 (1.49%) Sybase
6 1 (1.49%) Business Objects
6 1 (1.49%) Apple
6 1 (1.49%) HP
Telford, Shropshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 3 days ago