The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 216 178 166
Rank change year-on-year
-38 -12
Permanent jobs requiring a Desktop Support 17 31 24
As % of all permanent IT jobs located in the West Midlands 0.30% 0.62% 0.57%
As % of the Job Titles category 0.31% 0.64% 0.59%
Number of salaries quoted 15 19 23
Average salary £23,750 £25,000 £24,000
Average salary % change year-on-year
-5.00% +4.16%
90% offered a salary of more than £21,500 £19,000 £20,000
10% offered a salary of more than £33,500 £27,850 £30,000
UK excluding London average salary £26,500 £26,000 £25,000
% change year-on-year
+1.92% +4.00%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5529 4808 4034
As % of all permanent IT jobs located in the West Midlands 96.06% 96.70% 96.23%
Number of salaries quoted 4600 4182 3315
Average salary £42,500 £39,000 £38,000
Average salary % change year-on-year
+8.97% +2.63%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 14 February 2016.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -16 10 £28,750 +27.77% 1
Coventry -10 3 £22,500 +7.14% 1
Worcestershire - 2 £22,750 -
Shropshire +9 1 £23,500 -6.00%
Warwickshire -21 1 £20,000 -28.18% 2
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 14 February 2016, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 27 (69.23%) Windows
2 21 (53.85%) Microsoft
3 16 (41.03%) SCCM
4 14 (35.90%) Active Directory
5 13 (33.33%) VMware
6 10 (25.64%) Windows Server
6 10 (25.64%) TCP/IP
7 9 (23.08%) Windows 7
8 8 (20.51%) Microsoft Certification
9 7 (17.95%) Linux
9 7 (17.95%) MCP
9 7 (17.95%) MCSE
9 7 (17.95%) Patch Management
10 6 (15.38%) WSUS
10 6 (15.38%) Windows 8
10 6 (15.38%) MS Exchange
10 6 (15.38%) SQL
10 6 (15.38%) MS Office
10 6 (15.38%) SLA
10 6 (15.38%) Firmware
11 5 (12.82%) Finance
11 5 (12.82%) Citrix
11 5 (12.82%) ITIL
11 5 (12.82%) Windows XP
11 5 (12.82%) Exchange Server 2010
12 4 (10.26%) Driving Licence
12 4 (10.26%) DHCP
12 4 (10.26%) DNS
12 4 (10.26%) Windows Server 2003
13 3 (7.69%) Management Information System

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 14 February 2016, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.38%) MS Exchange
2 5 (12.82%) Exchange Server 2010
3 3 (7.69%) Exchange Server 2007
3 3 (7.69%) Exchange Server 2013
4 2 (5.13%) Exchange Server 2003
5 1 (2.56%) Blackberry Enterprise Server
5 1 (2.56%) JBoss
5 1 (2.56%) WordPress
Applications
1 6 (15.38%) MS Office
2 1 (2.56%) MS Excel
Business Applications
1 1 (2.56%) SAP Oil and Gas
Cloud Services
1 2 (5.13%) Office 365
Communications & Networking
1 10 (25.64%) TCP/IP
2 4 (10.26%) DHCP
2 4 (10.26%) DNS
3 3 (7.69%) LAN
4 2 (5.13%) Firewall
4 2 (5.13%) VoIP
5 1 (2.56%) Internet
5 1 (2.56%) SAN
5 1 (2.56%) VLAN
5 1 (2.56%) VPN
5 1 (2.56%) WAN
5 1 (2.56%) Wi-Fi
5 1 (2.56%) Wireless
Database & Business Intelligence
1 1 (2.56%) SQL Server
General
1 5 (12.82%) Finance
2 2 (5.13%) Law
3 1 (2.56%) Electronics
3 1 (2.56%) Financial Institution
3 1 (2.56%) Legal
3 1 (2.56%) Manufacturing
3 1 (2.56%) Marketing
3 1 (2.56%) Telecoms
Miscellaneous
1 4 (10.26%) Driving Licence
2 3 (7.69%) Management Information System
3 2 (5.13%) Analytical Skills
3 2 (5.13%) Blackberry
3 2 (5.13%) CMDB
4 1 (2.56%) Data Centre
4 1 (2.56%) Enterprise Storage
4 1 (2.56%) EqualLogic
4 1 (2.56%) Replication
4 1 (2.56%) User Experience
Operating Systems
1 27 (69.23%) Windows
2 10 (25.64%) Windows Server
3 9 (23.08%) Windows 7
4 7 (17.95%) Linux
5 6 (15.38%) Windows 8
6 5 (12.82%) Windows XP
7 4 (10.26%) Windows Server 2003
8 3 (7.69%) Windows 10
8 3 (7.69%) Windows Server 2008
8 3 (7.69%) Windows Server 2012
9 2 (5.13%) Apple iOS
10 1 (2.56%) Android
10 1 (2.56%) Mac OS X
10 1 (2.56%) Windows 2000 Server
10 1 (2.56%) Windows Vista
Processes & Methodologies
1 7 (17.95%) Patch Management
2 5 (12.82%) ITIL
3 3 (7.69%) Asset Management
3 3 (7.69%) Data Protection
4 2 (5.13%) Configuration Management
4 2 (5.13%) Continuous Improvement
4 2 (5.13%) Disaster Recovery
4 2 (5.13%) Service Delivery
4 2 (5.13%) Software Deployment
4 2 (5.13%) Software Licensing
5 1 (2.56%) Business Intelligence
5 1 (2.56%) Digital Marketing
5 1 (2.56%) ITSM
5 1 (2.56%) Mentoring
5 1 (2.56%) Migration
5 1 (2.56%) People Management
5 1 (2.56%) PRINCE
5 1 (2.56%) Programme Management
5 1 (2.56%) Software Distribution
Programming Languages
1 6 (15.38%) SQL
Qualifications
1 8 (20.51%) Microsoft Certification
2 7 (17.95%) MCP
2 7 (17.95%) MCSE
3 3 (7.69%) SC Cleared
3 3 (7.69%) Security Cleared
4 1 (2.56%) DBS Check
4 1 (2.56%) MCDST
4 1 (2.56%) MCSA
Quality Assurance & Compliance
1 6 (15.38%) SLA
System Software
1 14 (35.90%) Active Directory
2 6 (15.38%) Firmware
3 3 (7.69%) VMware Infrastructure
4 2 (5.13%) Hyper-V
5 1 (2.56%) BitLocker
Systems Management
1 16 (41.03%) SCCM
2 6 (15.38%) WSUS
3 1 (2.56%) Backup Exec
3 1 (2.56%) Cisco CUCM
3 1 (2.56%) Norton AntiVirus
Vendors
1 21 (53.85%) Microsoft
2 13 (33.33%) VMware
3 5 (12.82%) Citrix
4 3 (7.69%) Cisco
4 3 (7.69%) HP
5 2 (5.13%) Apple
5 2 (5.13%) SolarWinds
6 1 (2.56%) Dell
6 1 (2.56%) NetApp
6 1 (2.56%) Nokia
6 1 (2.56%) SAP
6 1 (2.56%) ServiceNow
6 1 (2.56%) Symantec
6 1 (2.56%) Veeam
Warwick, Warwickshire
Iress
Posted: Yesterday
Dudley, West Midlands (County)
Senitor Associates
Salary: £25000 - £30000 per annum + Great Benefits + Company
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £17000 - £22000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £36000 - £45000 per annum + Bonus + Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago