The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 190 184 181
Rank change year-on-year
-6 -3
Permanent jobs requiring a Desktop Support 23 15 23
As % of all permanent IT jobs located in the West Midlands 0.43% 0.30% 0.46%
As % of the Job Titles category 0.46% 0.32% 0.48%
Number of salaries quoted 15 11 21
Average salary £21,500 £24,000 £26,500
Average salary % change year-on-year
-10.41% -9.43%
90% offered a salary of more than £19,000 £20,000 £21,000
10% offered a salary of more than £26,250 £33,300 £32,500
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5044 4713 4767
As % of all permanent IT jobs located in the West Midlands 95.26% 95.50% 95.15%
Number of salaries quoted 4294 3935 3993
Average salary £38,750 £40,000 £36,500
Average salary % change year-on-year
-3.12% +9.58%
90% offered a salary of more than £25,000 £24,500 £22,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 21 April 2015.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 14 £19,000 -20.83%
Coventry -11 3 £23,500 -11.32%
Herefordshire - 2 £21,500 -
Staffordshire - 2 £25,000 -
Worcestershire - 2 £21,500 -
Warwickshire -9 1 £22,500 -10.00% 1
Shropshire -9 1 £21,500 +7.50%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 April 2015, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 48 (87.27%) Windows
2 38 (69.09%) Active Directory
3 25 (45.45%) Windows 7
4 19 (34.55%) Windows XP
5 17 (30.91%) Blackberry
5 17 (30.91%) Microsoft
5 17 (30.91%) ITIL
5 17 (30.91%) Service Delivery
6 16 (29.09%) MS Office
6 16 (29.09%) SCCM
7 15 (27.27%) Time Management
8 14 (25.45%) User Experience
9 13 (23.64%) Law
9 13 (23.64%) MS Excel
10 11 (20.00%) Citrix
10 11 (20.00%) Legal
11 7 (12.73%) VMware
11 7 (12.73%) MS Exchange
11 7 (12.73%) Hyper-V
12 6 (10.91%) SSH
12 6 (10.91%) Exchange Server 2010
12 6 (10.91%) SharePoint
12 6 (10.91%) SQL
13 5 (9.09%) SLA
13 5 (9.09%) Windows Server 2003
13 5 (9.09%) Finance
13 5 (9.09%) Windows Server 2008
14 4 (7.27%) iSeries
14 4 (7.27%) Windows Server 2012
14 4 (7.27%) Exchange Server 2013

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 21 April 2015, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.73%) MS Exchange
2 6 (10.91%) Exchange Server 2010
2 6 (10.91%) SharePoint
3 4 (7.27%) Exchange Server 2013
4 2 (3.64%) Exchange Server 2007
Applications
1 16 (29.09%) MS Office
2 13 (23.64%) MS Excel
Cloud Services
1 1 (1.82%) Google Apps
1 1 (1.82%) Office 365
Communications & Networking
1 6 (10.91%) SSH
2 4 (7.27%) Wireless
3 3 (5.45%) LAN
3 3 (5.45%) WAN
4 2 (3.64%) VoIP
5 1 (1.82%) DECT
5 1 (1.82%) Ethernet
5 1 (1.82%) TCP/IP
5 1 (1.82%) VPN
5 1 (1.82%) IPv4
Database & Business Intelligence
1 2 (3.64%) SQL Server
General
1 13 (23.64%) Law
2 11 (20.00%) Legal
3 5 (9.09%) Finance
4 1 (1.82%) Retail
4 1 (1.82%) Local Government
Miscellaneous
1 17 (30.91%) Blackberry
2 14 (25.45%) User Experience
3 4 (7.27%) iSeries
4 2 (3.64%) Mobile Computing
4 2 (3.64%) Analytical Skills
4 2 (3.64%) Video Conferencing
5 1 (1.82%) iPhone
5 1 (1.82%) Handset
5 1 (1.82%) PDA
Operating Systems
1 48 (87.27%) Windows
2 25 (45.45%) Windows 7
3 19 (34.55%) Windows XP
4 5 (9.09%) Windows Server 2003
4 5 (9.09%) Windows Server 2008
5 4 (7.27%) Windows Server 2012
6 2 (3.64%) Windows Vista
6 2 (3.64%) Windows 8
7 1 (1.82%) Linux
7 1 (1.82%) Android
Processes & Methodologies
1 17 (30.91%) ITIL
1 17 (30.91%) Service Delivery
2 15 (27.27%) Time Management
3 2 (3.64%) Mobile Device Management
3 2 (3.64%) Document Management
3 2 (3.64%) Service Management
4 1 (1.82%) Change Management
4 1 (1.82%) Disaster Recovery
4 1 (1.82%) Line Management
Programming Languages
1 6 (10.91%) SQL
Qualifications
1 3 (5.45%) Microsoft Certification
1 3 (5.45%) SC Cleared
1 3 (5.45%) Security Cleared
2 2 (3.64%) MCP
3 1 (1.82%) MCSE
3 1 (1.82%) ITIL Certification
3 1 (1.82%) Degree
Quality Assurance & Compliance
1 5 (9.09%) SLA
System Software
1 38 (69.09%) Active Directory
2 7 (12.73%) Hyper-V
3 2 (3.64%) XenApp
4 1 (1.82%) VMware Infrastructure
Systems Management
1 16 (29.09%) SCCM
Vendors
1 17 (30.91%) Microsoft
2 11 (20.00%) Citrix
3 7 (12.73%) VMware
4 2 (3.64%) Mitel
4 2 (3.64%) Kofax
5 1 (1.82%) Google
5 1 (1.82%) AppSense
5 1 (1.82%) Avaya
5 1 (1.82%) Apple
5 1 (1.82%) HP
Atherstone, Warwickshire
TEKsystems
Salary: £25000 - £28000 per annum + Benefits
Posted: Yesterday