The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Desktop Support
Rank 198 194 189
Rank change year-on-year
-4 -5
Permanent jobs requiring a Desktop Support 23 22 15
As % of all permanent IT jobs located in the West Midlands 0.40% 0.40% 0.27%
As % of the Job Titles category 0.43% 0.42% 0.29%
Number of salaries quoted 18 20 12
Average salary £27,500 £26,375 £23,750
Average salary % change year-on-year
+4.26% +11.05%
90% offered a salary of more than £22,400 £23,450 £22,050
10% offered a salary of more than £33,200 £30,000 £26,725
UK excluding London average salary £26,500 £25,000 £24,000
% change year-on-year
+6.00% +4.16%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5367 5205 5172
As % of all permanent IT jobs located in the West Midlands 93.99% 95.43% 94.78%
Number of salaries quoted 4474 4311 4391
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 1 September 2015.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -4 9 £30,500 +22.00% 2
Wolverhampton -7 5 £23,000 -4.16%
Warwickshire -4 4 £26,250 -
Staffordshire +9 2 - -
Birmingham -2 1 £45,000 +66.66% 1
Walsall - 1 £21,500 -
West Bromwich - 1 £33,000 -
Shropshire - 1 £19,000 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 September 2015, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 42 (72.41%) Windows
2 29 (50.00%) Active Directory
3 28 (48.28%) Windows 7
4 25 (43.10%) MS Office
4 25 (43.10%) ITIL
5 23 (39.66%) Windows XP
5 23 (39.66%) Microsoft
6 16 (27.59%) Citrix
7 14 (24.14%) Microsoft Certification
7 14 (24.14%) MS Excel
7 14 (24.14%) Wireless
8 13 (22.41%) MS Exchange
9 12 (20.69%) Linux
10 10 (17.24%) VMware
11 9 (15.52%) Front Office
11 9 (15.52%) MCSE
12 8 (13.79%) Web Design
12 8 (13.79%) Retail
13 7 (12.07%) SLA
14 6 (10.34%) Cisco
14 6 (10.34%) Service Delivery
14 6 (10.34%) Blackberry
14 6 (10.34%) Windows 8
14 6 (10.34%) XenApp
14 6 (10.34%) Analytical Skills
15 5 (8.62%) Mentoring
15 5 (8.62%) Video Conferencing
15 5 (8.62%) Exchange Server 2010
15 5 (8.62%) Exchange Server 2007
16 4 (6.90%) Degree

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 September 2015, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (22.41%) MS Exchange
2 5 (8.62%) Exchange Server 2007
2 5 (8.62%) Exchange Server 2010
Applications
1 25 (43.10%) MS Office
2 14 (24.14%) MS Excel
Communications & Networking
1 14 (24.14%) Wireless
2 2 (3.45%) Firewall
2 2 (3.45%) LAN
2 2 (3.45%) WAN
3 1 (1.72%) DHCP
3 1 (1.72%) DNS
3 1 (1.72%) DECT
Database & Business Intelligence
1 1 (1.72%) RDBMS
1 1 (1.72%) BusinessObjects
1 1 (1.72%) Relational Database
General
1 9 (15.52%) Front Office
2 8 (13.79%) Retail
3 3 (5.17%) Telecoms
4 2 (3.45%) Finance
Miscellaneous
1 6 (10.34%) Blackberry
1 6 (10.34%) Analytical Skills
2 5 (8.62%) Video Conferencing
3 3 (5.17%) iSeries
4 2 (3.45%) Mathematics
5 1 (1.72%) NHS
5 1 (1.72%) Management Information System
5 1 (1.72%) Handset
5 1 (1.72%) iPhone
Operating Systems
1 42 (72.41%) Windows
2 28 (48.28%) Windows 7
3 23 (39.66%) Windows XP
4 12 (20.69%) Linux
5 6 (10.34%) Windows 8
6 3 (5.17%) Mac OS X
7 2 (3.45%) Windows Server 2008
8 1 (1.72%) Mac OS
8 1 (1.72%) Solaris
8 1 (1.72%) Windows Server 2003
8 1 (1.72%) Android
8 1 (1.72%) Windows Server 2012
8 1 (1.72%) Apple iOS
Processes & Methodologies
1 25 (43.10%) ITIL
2 8 (13.79%) Web Design
3 6 (10.34%) Service Delivery
4 5 (8.62%) Mentoring
5 1 (1.72%) Software Licensing
5 1 (1.72%) Change Management
5 1 (1.72%) Disaster Recovery
5 1 (1.72%) E-Commerce
5 1 (1.72%) Project Management
5 1 (1.72%) Data Protection
5 1 (1.72%) Continuous Improvement
5 1 (1.72%) Software Deployment
Programming Languages
1 4 (6.90%) SQL
2 3 (5.17%) C
3 1 (1.72%) Java
3 1 (1.72%) Perl
Qualifications
1 14 (24.14%) Microsoft Certification
2 9 (15.52%) MCSE
3 4 (6.90%) Degree
4 3 (5.17%) MCP
5 2 (3.45%) MCITP
6 1 (1.72%) ITIL Certification
6 1 (1.72%) MCDST
Quality Assurance & Compliance
1 7 (12.07%) SLA
System Software
1 29 (50.00%) Active Directory
2 6 (10.34%) XenApp
Systems Management
1 1 (1.72%) Nagios
Vendors
1 23 (39.66%) Microsoft
2 16 (27.59%) Citrix
3 10 (17.24%) VMware
4 6 (10.34%) Cisco
5 1 (1.72%) Sybase
5 1 (1.72%) HP
5 1 (1.72%) Mitel
Coventry, West Midlands (County)
Directions On-line Ltd
Salary: From £22,000 to £25,000 per annum
Posted: Yesterday
Coventry, West Midlands (County)
ARC IT Recruitment Ltd
Salary: £28000 - £35000 Per Annum
Posted: 3 days ago
Birmingham
Shortlist Recruitment
Salary: £20000 - £25000 per annum + Generous Benefits
Posted: 22 days ago