The statistics below represent IT jobs advertised across the West Midlands region that had Desktop Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Desktop Support
Rank 217 199 182
Rank change year-on-year
-18 -17
Permanent jobs requiring a Desktop Support 12 18 44
As % of all permanent IT jobs located in the West Midlands 0.22% 0.35% 0.78%
As % of the Job Titles category 0.22% 0.36% 0.80%
Number of salaries quoted 12 17 38
Median salary £26,000 £25,000 £24,500
Median salary % change year-on-year
+4.00% +2.04%
90% offered a salary of more than £25,000 £22,150 £22,500
10% offered a salary of more than £27,450 £29,000 £28,195
UK excluding London median salary £25,000 £26,000 £24,875
% change year-on-year
-3.84% +4.52%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5347 4996 5486
As % of all permanent IT jobs located in the West Midlands 96.90% 97.12% 97.41%
Number of salaries quoted 4236 4209 4839
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £59,500 £60,000 £55,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Desktop Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dudley - 4 £27,000 -
Warwickshire +11 1 £27,500 +37.50% 1
Shropshire -11 1 £23,000 -2.12%
Solihull -13 1 £30,000 +20.00%
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 7 December 2016, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Desktop Support in the job title.

1 24 (63.16%) Active Directory
2 22 (57.89%) Windows
3 19 (50.00%) ITIL
4 18 (47.37%) Microsoft
5 12 (31.58%) MS Office
5 12 (31.58%) SCCM
6 10 (26.32%) Apple iOS
6 10 (26.32%) Analytical Skills
7 9 (23.68%) Asset Management
7 9 (23.68%) Publishing
7 9 (23.68%) Service Delivery
7 9 (23.68%) Intel Security
7 9 (23.68%) BitLocker
7 9 (23.68%) MobileIron
7 9 (23.68%) Statistics
8 8 (21.05%) ITIL Certification
9 7 (18.42%) VMware
9 7 (18.42%) Thin Client
9 7 (18.42%) Fat Client
10 6 (15.79%) Windows 8
11 5 (13.16%) Intel
12 4 (10.53%) MS Exchange
12 4 (10.53%) Advertising
12 4 (10.53%) Windows Server
12 4 (10.53%) Office 365
12 4 (10.53%) Windows 7
13 3 (7.89%) Windows Server 2008
13 3 (7.89%) Software Distribution
13 3 (7.89%) Management Information System
13 3 (7.89%) Wireless

Desktop Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.53%) MS Exchange
2 2 (5.26%) Exchange Server 2007
2 2 (5.26%) Skype for Business
3 1 (2.63%) Exchange Server 2003
3 1 (2.63%) Exchange Server 2010
3 1 (2.63%) SharePoint
Applications
1 12 (31.58%) MS Office
2 3 (7.89%) MS Excel
Cloud Services
1 4 (10.53%) Office 365
2 1 (2.63%) G Suite
Communications & Networking
1 3 (7.89%) DNS
1 3 (7.89%) LAN
1 3 (7.89%) TCP/IP
1 3 (7.89%) WAN
1 3 (7.89%) Wireless
2 2 (5.26%) DHCP
3 1 (2.63%) Internet
3 1 (2.63%) Skype
General
1 9 (23.68%) Publishing
2 4 (10.53%) Advertising
3 2 (5.26%) Legal
4 1 (2.63%) Law
4 1 (2.63%) Retail
Miscellaneous
1 10 (26.32%) Analytical Skills
2 9 (23.68%) Statistics
3 7 (18.42%) Fat Client
3 7 (18.42%) Thin Client
4 3 (7.89%) Management Information System
5 2 (5.26%) Driving Licence
5 2 (5.26%) Smartphone
6 1 (2.63%) Client/Server
Operating Systems
1 22 (57.89%) Windows
2 10 (26.32%) Apple iOS
3 6 (15.79%) Windows 8
4 4 (10.53%) Windows 7
4 4 (10.53%) Windows Server
5 3 (7.89%) Windows Server 2008
5 3 (7.89%) Windows XP
6 1 (2.63%) Unix
6 1 (2.63%) Windows 10
6 1 (2.63%) Windows Server 2003
6 1 (2.63%) Windows Server 2012
6 1 (2.63%) Windows Vista
Processes & Methodologies
1 19 (50.00%) ITIL
2 9 (23.68%) Asset Management
2 9 (23.68%) Service Delivery
3 3 (7.89%) Service Management
3 3 (7.89%) Software Distribution
4 2 (5.26%) Continuous Improvement
4 2 (5.26%) Fault Management
4 2 (5.26%) ITIL V3
4 2 (5.26%) Matrix Management
4 2 (5.26%) Matrix Organization
4 2 (5.26%) Process Management
4 2 (5.26%) Project Management
5 1 (2.63%) Application Packaging
5 1 (2.63%) CAD
5 1 (2.63%) Capacity Management
5 1 (2.63%) Change Management
5 1 (2.63%) Configuration Management
5 1 (2.63%) Identity Management
5 1 (2.63%) Incident Management
5 1 (2.63%) Project Planning
Programming Languages
1 1 (2.63%) PowerShell
Qualifications
1 8 (21.05%) ITIL Certification
2 2 (5.26%) SC Cleared
2 2 (5.26%) Security Cleared
3 1 (2.63%) MCSA
3 1 (2.63%) MCSE
3 1 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 24 (63.16%) Active Directory
2 9 (23.68%) BitLocker
3 2 (5.26%) Virtual Desktop
3 2 (5.26%) VMware Infrastructure
4 1 (2.63%) Hyper-V
Systems Management
1 12 (31.58%) SCCM
2 1 (2.63%) Casper Suite
Vendors
1 18 (47.37%) Microsoft
2 9 (23.68%) Intel Security
2 9 (23.68%) MobileIron
3 7 (18.42%) VMware
4 5 (13.16%) Intel
5 3 (7.89%) Apple
6 2 (5.26%) Citrix
6 2 (5.26%) ServiceNow
6 2 (5.26%) Sophos
7 1 (2.63%) Dell
7 1 (2.63%) Dell KACE
7 1 (2.63%) Google
Worcester, Worcestershire
Greywood Associates Limited
Salary: £25000 - £35000 per annum + Benefits
Posted: 22 hours ago
Coventry, West Midlands (County)
First Utility
Salary: From £22,000 to £28,000 per annum + Benefits
Posted: 6 days ago
Rugby
Bluetown Online LTD
Posted: 8 days ago