The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Desktop Support
Rank 221 197 195
Rank change year-on-year
-24 -2
Permanent jobs requiring a Desktop Support 23 28 12
As % of all permanent IT jobs located in the West Midlands 0.37% 0.52% 0.24%
As % of the Job Titles category 0.38% 0.53% 0.25%
Number of salaries quoted 19 22 9
Average salary £22,500 £22,470 £24,500
Average salary % change year-on-year
+0.13% -8.28%
90% offered a salary of more than £21,000 £19,000 £24,000
10% offered a salary of more than £30,400 £26,250 £35,000
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
6015 5238 4766
As % of all permanent IT jobs located in the West Midlands 96.33% 96.93% 96.77%
Number of salaries quoted 4780 4440 3993
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 1 May 2016.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -22 8 £32,000 +54.21%
Worcestershire +1 7 £21,000 -2.32% 1
Coventry +8 4 £22,500 -4.25%
Warwickshire -5 3 £27,000 +10.20%
Shropshire -14 1 £22,500 +4.65%
Walsall - 1 £17,000 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 May 2016, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 33 (78.57%) Windows
2 22 (52.38%) Active Directory
3 14 (33.33%) Microsoft
4 12 (28.57%) Windows XP
4 12 (28.57%) Windows 7
5 11 (26.19%) SCCM
6 10 (23.81%) Windows 8
7 8 (19.05%) Driving Licence
7 8 (19.05%) ITIL
7 8 (19.05%) Office 365
8 7 (16.67%) MS Office
8 7 (16.67%) TCP/IP
8 7 (16.67%) SLA
8 7 (16.67%) Finance
8 7 (16.67%) Citrix
9 6 (14.29%) VMware
9 6 (14.29%) Windows Server
10 5 (11.90%) MS Exchange
11 4 (9.52%) Data Protection
11 4 (9.52%) Exchange Server 2010
11 4 (9.52%) LAN
11 4 (9.52%) Cisco
11 4 (9.52%) DNS
11 4 (9.52%) DHCP
11 4 (9.52%) Microsoft Certification
11 4 (9.52%) Law
12 3 (7.14%) Legal
12 3 (7.14%) Apple
12 3 (7.14%) VoIP
12 3 (7.14%) MCP

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 May 2016, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.90%) MS Exchange
2 4 (9.52%) Exchange Server 2010
3 3 (7.14%) Exchange Server 2013
4 2 (4.76%) Blackberry Enterprise Server
4 2 (4.76%) Exchange Server 2007
5 1 (2.38%) Exchange Server 2003
5 1 (2.38%) JBoss
5 1 (2.38%) WordPress
Applications
1 7 (16.67%) MS Office
2 1 (2.38%) MS Excel
Business Applications
1 1 (2.38%) SAP Oil and Gas
Cloud Services
1 8 (19.05%) Office 365
Communications & Networking
1 7 (16.67%) TCP/IP
2 4 (9.52%) DHCP
2 4 (9.52%) DNS
2 4 (9.52%) LAN
3 3 (7.14%) VoIP
4 2 (4.76%) Firewall
4 2 (4.76%) WAN
5 1 (2.38%) SAN
5 1 (2.38%) VLAN
5 1 (2.38%) VPN
5 1 (2.38%) Wi-Fi
Database & Business Intelligence
1 1 (2.38%) SQL Server
General
1 7 (16.67%) Finance
2 4 (9.52%) Law
3 3 (7.14%) Legal
4 1 (2.38%) Electronics
4 1 (2.38%) Financial Institution
4 1 (2.38%) Manufacturing
4 1 (2.38%) Marketing
4 1 (2.38%) Telecoms
Miscellaneous
1 8 (19.05%) Driving Licence
2 2 (4.76%) CMDB
3 1 (2.38%) Analytical Skills
3 1 (2.38%) Blackberry
3 1 (2.38%) Data Centre
3 1 (2.38%) Enterprise Storage
3 1 (2.38%) EqualLogic
3 1 (2.38%) Fat Client
3 1 (2.38%) Replication
3 1 (2.38%) Thin Client
3 1 (2.38%) User Experience
Operating Systems
1 33 (78.57%) Windows
2 12 (28.57%) Windows 7
2 12 (28.57%) Windows XP
3 10 (23.81%) Windows 8
4 6 (14.29%) Windows Server
5 3 (7.14%) Windows 10
5 3 (7.14%) Windows Server 2012
6 2 (4.76%) Windows Server 2003
6 2 (4.76%) Windows Server 2008
7 1 (2.38%) Android
7 1 (2.38%) Apple iOS
7 1 (2.38%) Linux
Processes & Methodologies
1 8 (19.05%) ITIL
2 4 (9.52%) Data Protection
3 3 (7.14%) Asset Management
3 3 (7.14%) Software Licensing
4 2 (4.76%) Configuration Management
4 2 (4.76%) Patch Management
4 2 (4.76%) People Management
4 2 (4.76%) Service Delivery
4 2 (4.76%) Software Deployment
5 1 (2.38%) Business Intelligence
5 1 (2.38%) Digital Marketing
5 1 (2.38%) Incident Management
5 1 (2.38%) ITSM
5 1 (2.38%) Mentoring
5 1 (2.38%) Migration
5 1 (2.38%) Mobile Device Management
5 1 (2.38%) PRINCE
5 1 (2.38%) Programme Management
5 1 (2.38%) Project Planning
Programming Languages
1 1 (2.38%) SQL
Qualifications
1 4 (9.52%) Microsoft Certification
2 3 (7.14%) MCP
2 3 (7.14%) SC Cleared
2 3 (7.14%) Security Cleared
3 2 (4.76%) DBS Check
3 2 (4.76%) ITIL Certification
3 2 (4.76%) ITIL Foundation Certificate
3 2 (4.76%) MCSA
3 2 (4.76%) MCSE
4 1 (2.38%) Cisco Certification
4 1 (2.38%) Degree
4 1 (2.38%) MCDST
Quality Assurance & Compliance
1 7 (16.67%) SLA
System Software
1 22 (52.38%) Active Directory
2 3 (7.14%) VMware Infrastructure
3 2 (4.76%) Hyper-V
4 1 (2.38%) BitLocker
4 1 (2.38%) Firmware
Systems Management
1 11 (26.19%) SCCM
2 1 (2.38%) Backup Exec
2 1 (2.38%) Cisco CUCM
2 1 (2.38%) Norton AntiVirus
2 1 (2.38%) WSUS
Vendors
1 14 (33.33%) Microsoft
2 7 (16.67%) Citrix
3 6 (14.29%) VMware
4 4 (9.52%) Cisco
5 3 (7.14%) Apple
6 2 (4.76%) HP
6 2 (4.76%) SolarWinds
7 1 (2.38%) Dell
7 1 (2.38%) NetApp
7 1 (2.38%) Nokia
7 1 (2.38%) SAP
7 1 (2.38%) ServiceNow
7 1 (2.38%) Symantec
7 1 (2.38%) Veeam
Worcester, Worcestershire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £22000.00 per annum
Posted: 5 days ago