The statistics below represent IT jobs advertised across the West Midlands region that had Desktop Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Desktop Support
England / West Midlands
Rank 196 197 181
Rank change year-on-year
+1 -16
Permanent jobs requiring a Desktop Support 18 19 38
As % of all permanent IT jobs located in the West Midlands 0.37% 0.36% 0.75%
As % of the Job Titles category 0.38% 0.38% 0.77%
Number of salaries quoted 18 18 31
Median salary £24,500 £24,500 £25,000
Median salary % change year-on-year
- -2.00%
90% offered a salary of more than £19,500 £21,500 £21,000
10% offered a salary of more than £27,900 £29,000 £27,850
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year
-3.84% +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4741 5027 4934
As % of all permanent IT jobs located in the West Midlands 97.39% 96.56% 97.68%
Number of salaries quoted 3764 4193 4326
Median salary £40,000 £40,000 £38,625
Median salary % change year-on-year
- +3.55%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,113 £57,500 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Desktop Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 19 January 2017.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +18 6 £21,750 -7.44%
Shropshire -9 3 £23,000 -2.12%
Dudley - 2 £27,000 -
Birmingham -7 1 £22,000 -16.19%
Solihull -10 1 £30,000 +20.00%
Walsall - 1 £19,000 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 January 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Desktop Support in the job title.

1 24 (61.54%) Windows
2 22 (56.41%) Active Directory
3 20 (51.28%) Microsoft
4 16 (41.03%) ITIL
5 13 (33.33%) MS Office
6 11 (28.21%) SCCM
7 10 (25.64%) Apple iOS
7 10 (25.64%) Windows 7
7 10 (25.64%) Analytical Skills
8 9 (23.08%) MobileIron
8 9 (23.08%) BitLocker
8 9 (23.08%) Statistics
8 9 (23.08%) Asset Management
8 9 (23.08%) Publishing
8 9 (23.08%) Service Delivery
8 9 (23.08%) Intel Security
9 7 (17.95%) ITIL Certification
9 7 (17.95%) VMware
10 6 (15.38%) Windows Server
10 6 (15.38%) Fat Client
10 6 (15.38%) Thin Client
10 6 (15.38%) Intel
11 5 (12.82%) MS Excel
11 5 (12.82%) Windows 8
12 4 (10.26%) Windows Server 2008
12 4 (10.26%) DNS
12 4 (10.26%) Advertising
13 3 (7.69%) TCP/IP
13 3 (7.69%) MS Exchange
13 3 (7.69%) C

Desktop Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) MS Exchange
2 2 (5.13%) Exchange Server 2007
2 2 (5.13%) Skype for Business
3 1 (2.56%) Exchange Server 2003
3 1 (2.56%) Exchange Server 2010
3 1 (2.56%) SharePoint
Applications
1 13 (33.33%) MS Office
2 5 (12.82%) MS Excel
Cloud Services
1 2 (5.13%) Office 365
2 1 (2.56%) G Suite
Communications & Networking
1 4 (10.26%) DNS
2 3 (7.69%) TCP/IP
3 2 (5.13%) Internet
3 2 (5.13%) Wireless
4 1 (2.56%) DHCP
4 1 (2.56%) Remote Desktop
4 1 (2.56%) Skype
4 1 (2.56%) VoIP
4 1 (2.56%) VPN
General
1 9 (23.08%) Publishing
2 4 (10.26%) Advertising
3 1 (2.56%) Finance
3 1 (2.56%) Games
3 1 (2.56%) Law
3 1 (2.56%) Local Government
3 1 (2.56%) Marketing
3 1 (2.56%) Retail
Miscellaneous
1 10 (25.64%) Analytical Skills
2 9 (23.08%) Statistics
3 6 (15.38%) Fat Client
3 6 (15.38%) Thin Client
4 3 (7.69%) Driving Licence
5 1 (2.56%) Artificial Intelligence
5 1 (2.56%) Client/Server
5 1 (2.56%) Health Informatics
5 1 (2.56%) Informatics
5 1 (2.56%) Internet of Things
5 1 (2.56%) Management Information System
5 1 (2.56%) Robotics
Operating Systems
1 24 (61.54%) Windows
2 10 (25.64%) Apple iOS
2 10 (25.64%) Windows 7
3 6 (15.38%) Windows Server
4 5 (12.82%) Windows 8
5 4 (10.26%) Windows Server 2008
6 2 (5.13%) Windows Server 2012
7 1 (2.56%) Windows 10
7 1 (2.56%) Windows Server 2003
7 1 (2.56%) Windows Vista
7 1 (2.56%) Windows XP
Processes & Methodologies
1 16 (41.03%) ITIL
2 9 (23.08%) Asset Management
2 9 (23.08%) Service Delivery
3 1 (2.56%) Application Packaging
3 1 (2.56%) CAD
3 1 (2.56%) Capacity Management
3 1 (2.56%) Coaching
3 1 (2.56%) Cybersecurity
3 1 (2.56%) Data Management
3 1 (2.56%) Identity Management
3 1 (2.56%) Incident Management
3 1 (2.56%) Project Planning
3 1 (2.56%) Resource Management
3 1 (2.56%) Software Distribution
Programming Languages
1 3 (7.69%) C
2 1 (2.56%) PowerShell
Qualifications
1 7 (17.95%) ITIL Certification
2 1 (2.56%) MCP
2 1 (2.56%) MCSE
2 1 (2.56%) Microsoft Certification
2 1 (2.56%) SC Cleared
2 1 (2.56%) Security Cleared
System Software
1 22 (56.41%) Active Directory
2 9 (23.08%) BitLocker
3 1 (2.56%) Hyper-V
3 1 (2.56%) Virtual Desktop
3 1 (2.56%) VMware Infrastructure
Systems Management
1 11 (28.21%) SCCM
Vendors
1 20 (51.28%) Microsoft
2 9 (23.08%) Intel Security
2 9 (23.08%) MobileIron
3 7 (17.95%) VMware
4 6 (15.38%) Intel
5 3 (7.69%) Apple
6 1 (2.56%) Citrix
6 1 (2.56%) Google
6 1 (2.56%) Salesforce.com
6 1 (2.56%) Sophos