The statistics below represent IT jobs advertised across the West Midlands region that had Desktop Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Desktop Support
Rank 210 185 219
Rank change year-on-year
-25 +34
Permanent jobs requiring a Desktop Support 19 46 17
As % of all permanent IT jobs located in the West Midlands 0.32% 0.78% 0.32%
As % of the Job Titles category 0.33% 0.82% 0.33%
Number of salaries quoted 17 40 16
Median salary £22,000 £26,250 £27,093
Median salary % change year-on-year
-16.19% -3.11%
90% offered a salary of more than £20,600 £21,500 £24,000
10% offered a salary of more than £30,800 £45,000 £29,500
UK excluding London median salary £26,000 £26,500 £25,000
% change year-on-year
-1.88% +6.00%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5773 5608 5187
As % of all permanent IT jobs located in the West Midlands 95.83% 95.70% 96.25%
Number of salaries quoted 4568 4599 4333
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Desktop Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 30 July 2016.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -17 7 £26,500 -41.11%
Staffordshire -4 5 £22,000 -2.22%
Worcestershire - 5 £21,000 -
Walsall +2 1 £21,500 -
Warwickshire -4 1 £19,000 -30.90% 1
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 July 2016, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Desktop Support in the job title.

1 33 (78.57%) Windows
2 27 (64.29%) Active Directory
3 16 (38.10%) Windows XP
4 14 (33.33%) Windows 8
5 13 (30.95%) Office 365
6 12 (28.57%) Microsoft
7 10 (23.81%) ITIL
8 9 (21.43%) MS Office
8 9 (21.43%) Windows 7
9 7 (16.67%) Finance
9 7 (16.67%) Driving Licence
10 6 (14.29%) LAN
10 6 (14.29%) WAN
11 5 (11.90%) TCP/IP
11 5 (11.90%) Citrix
11 5 (11.90%) MS Excel
11 5 (11.90%) Legal
11 5 (11.90%) ITIL Certification
12 4 (9.52%) SCCM
12 4 (9.52%) Law
12 4 (9.52%) MS Exchange
12 4 (9.52%) DHCP
12 4 (9.52%) DNS
12 4 (9.52%) SLA
13 3 (7.14%) Microsoft Certification
13 3 (7.14%) Apple
13 3 (7.14%) Thin Client
13 3 (7.14%) Wireless
13 3 (7.14%) Management Information System
13 3 (7.14%) Service Management

Desktop Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) MS Exchange
2 3 (7.14%) Exchange Server 2010
3 2 (4.76%) Blackberry Enterprise Server
4 1 (2.38%) Exchange Server 2003
4 1 (2.38%) Exchange Server 2007
4 1 (2.38%) Exchange Server 2013
4 1 (2.38%) SharePoint
4 1 (2.38%) Skype for Business
Applications
1 9 (21.43%) MS Office
2 5 (11.90%) MS Excel
Cloud Services
1 13 (30.95%) Office 365
2 1 (2.38%) Google Apps
Communications & Networking
1 6 (14.29%) LAN
1 6 (14.29%) WAN
2 5 (11.90%) TCP/IP
3 4 (9.52%) DHCP
3 4 (9.52%) DNS
4 3 (7.14%) Wireless
5 2 (4.76%) Firewall
6 1 (2.38%) Internet
6 1 (2.38%) VLAN
6 1 (2.38%) VoIP
6 1 (2.38%) VPN
6 1 (2.38%) Wi-Fi
General
1 7 (16.67%) Finance
2 5 (11.90%) Legal
3 4 (9.52%) Law
4 1 (2.38%) Automotive
4 1 (2.38%) Financial Institution
4 1 (2.38%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.38%) .NET
1 1 (2.38%) CSS
1 1 (2.38%) HTML
Miscellaneous
1 7 (16.67%) Driving Licence
2 3 (7.14%) Fat Client
2 3 (7.14%) Management Information System
2 3 (7.14%) Thin Client
3 2 (4.76%) Analytical Skills
3 2 (4.76%) Smartphone
4 1 (2.38%) Client/Server
4 1 (2.38%) PMI
Operating Systems
1 33 (78.57%) Windows
2 16 (38.10%) Windows XP
3 14 (33.33%) Windows 8
4 9 (21.43%) Windows 7
5 3 (7.14%) Windows Server
6 2 (4.76%) Apple iOS
6 2 (4.76%) Windows Server 2008
7 1 (2.38%) Android
7 1 (2.38%) Unix
7 1 (2.38%) Windows 10
7 1 (2.38%) Windows Server 2003
7 1 (2.38%) Windows Vista
Processes & Methodologies
1 10 (23.81%) ITIL
2 3 (7.14%) Service Management
2 3 (7.14%) Software Distribution
3 2 (4.76%) Continuous Improvement
3 2 (4.76%) Data Protection
3 2 (4.76%) Fault Management
3 2 (4.76%) Incident Management
3 2 (4.76%) ITIL V3
3 2 (4.76%) Matrix Management
3 2 (4.76%) Matrix Organization
3 2 (4.76%) Mobile Device Management
3 2 (4.76%) Process Management
3 2 (4.76%) Project Management
4 1 (2.38%) Application Packaging
4 1 (2.38%) Capacity Management
4 1 (2.38%) Change Management
4 1 (2.38%) Configuration Management
4 1 (2.38%) Identity Management
4 1 (2.38%) Project Planning
4 1 (2.38%) Web Development
Programming Languages
1 1 (2.38%) C#
1 1 (2.38%) JavaScript
1 1 (2.38%) SQL
1 1 (2.38%) VBA
Qualifications
1 5 (11.90%) ITIL Certification
2 3 (7.14%) Microsoft Certification
3 2 (4.76%) ITIL Foundation Certificate
3 2 (4.76%) MCP
3 2 (4.76%) MCSA
3 2 (4.76%) MCSE
3 2 (4.76%) SC Cleared
3 2 (4.76%) Security Cleared
4 1 (2.38%) Cisco Certification
4 1 (2.38%) DBS Check
4 1 (2.38%) Degree
4 1 (2.38%) PMI Certification
Quality Assurance & Compliance
1 4 (9.52%) SLA
System Software
1 27 (64.29%) Active Directory
2 2 (4.76%) Virtual Desktop
2 2 (4.76%) VMware Infrastructure
Systems Management
1 4 (9.52%) SCCM
2 1 (2.38%) Backup Exec
2 1 (2.38%) Casper Suite
2 1 (2.38%) Norton AntiVirus
Vendors
1 12 (28.57%) Microsoft
2 5 (11.90%) Citrix
3 3 (7.14%) Apple
4 2 (4.76%) Samsung
4 2 (4.76%) ServiceNow
4 2 (4.76%) Sophos
4 2 (4.76%) VMware
5 1 (2.38%) Cisco
5 1 (2.38%) Dell
5 1 (2.38%) Dell KACE
5 1 (2.38%) Google
5 1 (2.38%) Symantec