The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 182 192 188
Rank change year-on-year
+10 -4
Permanent jobs requiring a Desktop Support 30 15 10
As % of all permanent IT jobs located in the West Midlands 0.55% 0.27% 0.20%
As % of the Job Titles category 0.57% 0.29% 0.22%
Number of salaries quoted 25 12 7
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £21,200 £22,050 £21,000
10% offered a salary of more than £30,000 £26,750 £37,600
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5234 5199 4650
As % of all permanent IT jobs located in the West Midlands 95.46% 95.06% 94.94%
Number of salaries quoted 4363 4432 3970
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,175 £24,000 £25,000
10% offered a salary of more than £65,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 17 September 2014.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 11 £27,500 +19.56% 3
Wolverhampton - 5 £24,000 -
Coventry -7 4 £27,500 +12.24% 1
Staffordshire -10 4 £27,500 +10.00%
Warwickshire - 3 - -
Shropshire - 2 £20,000 -
Solihull - 1 £29,000 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 September 2014, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 35 (89.74%) Windows
2 16 (41.03%) Microsoft
2 16 (41.03%) Windows 7
3 15 (38.46%) LAN
3 15 (38.46%) Active Directory
4 14 (35.90%) WAN
5 12 (30.77%) Citrix
6 11 (28.21%) MS Excel
6 11 (28.21%) Windows XP
6 11 (28.21%) Finance
6 11 (28.21%) Windows Server 2008
6 11 (28.21%) Windows 8
7 10 (25.64%) ITIL
7 10 (25.64%) MS Exchange
8 9 (23.08%) MS Office
9 7 (17.95%) DHCP
10 6 (15.38%) TCP/IP
10 6 (15.38%) Windows Server 2003
11 5 (12.82%) SQL Server
11 5 (12.82%) VPN
11 5 (12.82%) Service Management
11 5 (12.82%) Telecoms
11 5 (12.82%) SQL Server 2008
11 5 (12.82%) Hyper-V
11 5 (12.82%) XenApp
11 5 (12.82%) SQL Server 2012
11 5 (12.82%) Windows Server 2012
11 5 (12.82%) Exchange Server 2013
12 4 (10.26%) Wi-Fi
12 4 (10.26%) Exchange Server 2007

Desktop Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 September 2014, IT jobs across the West Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (25.64%) MS Exchange
2 5 (12.82%) Exchange Server 2013
3 4 (10.26%) Exchange Server 2010
3 4 (10.26%) Exchange Server 2007
4 2 (5.13%) Blackberry Enterprise Server
5 1 (2.56%) Lync
Applications
1 11 (28.21%) MS Excel
2 9 (23.08%) MS Office
Cloud Services
1 2 (5.13%) Office 365
Communications & Networking
1 15 (38.46%) LAN
2 14 (35.90%) WAN
3 7 (17.95%) DHCP
4 6 (15.38%) TCP/IP
5 5 (12.82%) VPN
6 4 (10.26%) Wi-Fi
7 2 (5.13%) Internet
7 2 (5.13%) DNS
8 1 (2.56%) SAN
8 1 (2.56%) Firewall
Database & Business Intelligence
1 5 (12.82%) SQL Server
1 5 (12.82%) SQL Server 2008
1 5 (12.82%) SQL Server 2012
General
1 11 (28.21%) Finance
2 5 (12.82%) Telecoms
3 2 (5.13%) Law
4 1 (2.56%) Legal
Miscellaneous
1 3 (7.69%) Thin Client
1 3 (7.69%) Blackberry
1 3 (7.69%) Fat Client
2 1 (2.56%) Mobile Computing
2 1 (2.56%) Analytical Skills
2 1 (2.56%) Management Information System
2 1 (2.56%) Freedom of Information
Operating Systems
1 35 (89.74%) Windows
2 16 (41.03%) Windows 7
3 11 (28.21%) Windows 8
3 11 (28.21%) Windows Server 2008
3 11 (28.21%) Windows XP
4 6 (15.38%) Windows Server 2003
5 5 (12.82%) Windows Server 2012
6 2 (5.13%) Windows Vista
Processes & Methodologies
1 10 (25.64%) ITIL
2 5 (12.82%) Service Management
3 3 (7.69%) Service Delivery
3 3 (7.69%) Asset Management
3 3 (7.69%) Time Management
4 1 (2.56%) Data Protection
4 1 (2.56%) Information Assurance
4 1 (2.56%) Network Monitoring
4 1 (2.56%) People Management
4 1 (2.56%) Incident Management
4 1 (2.56%) ERP
Programming Languages
1 2 (5.13%) SQL
Qualifications
1 3 (7.69%) Microsoft Certification
2 1 (2.56%) A+ Certification
2 1 (2.56%) Degree
2 1 (2.56%) SC Cleared
2 1 (2.56%) Security Cleared
2 1 (2.56%) MCP
2 1 (2.56%) HND
System Software
1 15 (38.46%) Active Directory
2 5 (12.82%) Hyper-V
2 5 (12.82%) XenApp
Systems Management
1 3 (7.69%) WSUS
1 3 (7.69%) SCCM
Vendors
1 16 (41.03%) Microsoft
2 12 (30.77%) Citrix
3 3 (7.69%) LANDesk
4 2 (5.13%) Cisco
5 1 (2.56%) Meraki
5 1 (2.56%) Mitel
5 1 (2.56%) HP
5 1 (2.56%) EMC
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £16000 - £22000 per annum + Benefits
Posted: 4 hours ago
Coventry, West Midlands (County)
Blue Octopus Recruitment LLP
Salary: Starting Salary £20,000 rising to £21,500 after 6 months
Posted: 8 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum
Posted: 2 days ago
Birmingham
Jumar Solutions
Salary: Excellent
Posted: 15 days ago