The statistics below represent IT jobs advertised across the West Midlands region that had Desktop Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Desktop Support
Rank 205 197 195
Rank change year-on-year
-8 -2
Permanent jobs requiring a Desktop Support 24 25 35
As % of all permanent IT jobs located in the West Midlands 0.42% 0.47% 0.62%
As % of the Job Titles category 0.43% 0.48% 0.64%
Number of salaries quoted 22 22 29
Median salary £28,000 £25,000 £25,000
Median salary % change year-on-year
+12.00% -
90% offered a salary of more than £23,000 £22,500 £22,400
10% offered a salary of more than £31,600 £34,000 £30,000
UK excluding London median salary £25,000 £26,500 £25,000
% change year-on-year
-5.66% +6.00%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5545 5166 5457
As % of all permanent IT jobs located in the West Midlands 95.92% 96.43% 97.22%
Number of salaries quoted 4399 4324 4566
Median salary £40,000 £38,000 £38,000
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £23,000 £25,000 £23,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Desktop Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the West Midlands region.

Desktop Support Salary Trend in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Desktop Support across the West Midlands region over the 3 months to 30 September 2016.

Desktop Support Salary Histogram in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire - 9 £28,000 -
Birmingham -28 4 £31,500 +26.00%
Staffordshire - 3 £20,000 -
Warwickshire -3 2 £26,500 -3.63%
Coventry -17 1 £22,500 -28.57%
Dudley - 1 £28,000 -
Stourbridge - 1 £28,000 -
Worcestershire - 1 £21,000 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 September 2016, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Desktop Support in the job title.

1 31 (72.09%) Active Directory
2 24 (55.81%) Windows
3 22 (51.16%) Microsoft
4 16 (37.21%) ITIL
5 12 (27.91%) SCCM
6 11 (25.58%) Windows 8
6 11 (25.58%) Windows XP
6 11 (25.58%) Analytical Skills
7 10 (23.26%) MS Office
7 10 (23.26%) Office 365
7 10 (23.26%) Apple iOS
8 9 (20.93%) MobileIron
8 9 (20.93%) BitLocker
8 9 (20.93%) Asset Management
8 9 (20.93%) Statistics
8 9 (20.93%) Publishing
8 9 (20.93%) Service Delivery
8 9 (20.93%) Intel Security
9 5 (11.63%) LAN
9 5 (11.63%) MS Excel
9 5 (11.63%) WAN
9 5 (11.63%) Thin Client
9 5 (11.63%) Fat Client
10 4 (9.30%) Driving Licence
10 4 (9.30%) ITIL Certification
11 3 (6.98%) Apple
11 3 (6.98%) DHCP
11 3 (6.98%) DNS
11 3 (6.98%) MS Exchange
11 3 (6.98%) Advertising

Desktop Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) MS Exchange
2 2 (4.65%) Skype for Business
3 1 (2.33%) Exchange Server 2003
3 1 (2.33%) Exchange Server 2007
3 1 (2.33%) Exchange Server 2010
3 1 (2.33%) SharePoint
Applications
1 10 (23.26%) MS Office
2 5 (11.63%) MS Excel
Cloud Services
1 10 (23.26%) Office 365
2 1 (2.33%) Google Apps
Communications & Networking
1 5 (11.63%) LAN
1 5 (11.63%) WAN
2 3 (6.98%) DHCP
2 3 (6.98%) DNS
2 3 (6.98%) Wireless
3 2 (4.65%) TCP/IP
4 1 (2.33%) Firewall
4 1 (2.33%) Internet
4 1 (2.33%) Skype
4 1 (2.33%) VoIP
General
1 9 (20.93%) Publishing
2 3 (6.98%) Advertising
3 2 (4.65%) Finance
3 2 (4.65%) Legal
4 1 (2.33%) Automotive
4 1 (2.33%) Law
4 1 (2.33%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.33%) .NET
1 1 (2.33%) CSS
1 1 (2.33%) HTML
Miscellaneous
1 11 (25.58%) Analytical Skills
2 9 (20.93%) Statistics
3 5 (11.63%) Fat Client
3 5 (11.63%) Thin Client
4 4 (9.30%) Driving Licence
5 3 (6.98%) Management Information System
6 2 (4.65%) Smartphone
7 1 (2.33%) Client/Server
7 1 (2.33%) PMI
Operating Systems
1 24 (55.81%) Windows
2 11 (25.58%) Windows 8
2 11 (25.58%) Windows XP
3 10 (23.26%) Apple iOS
4 3 (6.98%) Windows 7
4 3 (6.98%) Windows Server
4 3 (6.98%) Windows Server 2008
5 1 (2.33%) Unix
5 1 (2.33%) Windows 10
5 1 (2.33%) Windows Server 2003
5 1 (2.33%) Windows Server 2012
5 1 (2.33%) Windows Vista
Processes & Methodologies
1 16 (37.21%) ITIL
2 9 (20.93%) Asset Management
2 9 (20.93%) Service Delivery
3 3 (6.98%) Service Management
3 3 (6.98%) Software Distribution
4 2 (4.65%) Continuous Improvement
4 2 (4.65%) Fault Management
4 2 (4.65%) Incident Management
4 2 (4.65%) ITIL V3
4 2 (4.65%) Matrix Management
4 2 (4.65%) Matrix Organization
4 2 (4.65%) Mobile Device Management
4 2 (4.65%) Process Management
4 2 (4.65%) Project Management
5 1 (2.33%) Application Packaging
5 1 (2.33%) CAD
5 1 (2.33%) Capacity Management
5 1 (2.33%) Configuration Management
5 1 (2.33%) Project Planning
5 1 (2.33%) Web Development
Programming Languages
1 1 (2.33%) C#
1 1 (2.33%) JavaScript
1 1 (2.33%) PowerShell
1 1 (2.33%) SQL
1 1 (2.33%) VBA
Qualifications
1 4 (9.30%) ITIL Certification
2 2 (4.65%) MCSA
2 2 (4.65%) Microsoft Certification
2 2 (4.65%) SC Cleared
2 2 (4.65%) Security Cleared
3 1 (2.33%) Cisco Certification
3 1 (2.33%) DBS Check
3 1 (2.33%) Degree
3 1 (2.33%) MCP
3 1 (2.33%) MCSE
3 1 (2.33%) PMI Certification
Quality Assurance & Compliance
1 2 (4.65%) SLA
System Software
1 31 (72.09%) Active Directory
2 9 (20.93%) BitLocker
3 2 (4.65%) Virtual Desktop
4 1 (2.33%) Hyper-V
4 1 (2.33%) VMware Infrastructure
Systems Management
1 12 (27.91%) SCCM
2 1 (2.33%) Casper Suite
Vendors
1 22 (51.16%) Microsoft
2 9 (20.93%) Intel Security
2 9 (20.93%) MobileIron
3 3 (6.98%) Apple
4 2 (4.65%) Citrix
4 2 (4.65%) Intel
4 2 (4.65%) ServiceNow
4 2 (4.65%) Sophos
5 1 (2.33%) Cisco
5 1 (2.33%) Dell
5 1 (2.33%) Dell KACE
5 1 (2.33%) Google
5 1 (2.33%) VMware