The statistics below represent IT jobs advertised across the West Midlands region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 226 214 189
Rank change year-on-year
-12 -25
Permanent jobs requiring a Help Desk Analyst 13 6 23
As % of all permanent IT jobs located in the West Midlands 0.21% 0.11% 0.46%
As % of the Job Titles category 0.22% 0.12% 0.48%
Number of salaries quoted 5 6 22
Median salary £19,500 £18,250 £21,000
Median salary % change year-on-year
+6.84% -13.09%
90% offered a salary of more than £18,100 £17,000 £17,000
10% offered a salary of more than £21,800 £19,000 £23,500
UK excluding London median salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5971 5160 4832
As % of all permanent IT jobs located in the West Midlands 96.26% 96.90% 96.72%
Number of salaries quoted 4733 4375 4040
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,000 £25,000 £23,250
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the West Midlands

Help Desk Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the West Midlands region.

Help Desk Analyst Salary Trend in the West Midlands

Help Desk Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the West Midlands region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +12 6 £19,500 +2.63% 2
Birmingham -15 5 £20,250 +10.95% 1
Warwickshire -12 1 - -
Dudley - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Help Desk Analyst in the job title.

1 22 (68.75%) Windows
2 14 (43.75%) Active Directory
3 12 (37.50%) Microsoft
3 12 (37.50%) Windows Server
4 9 (28.13%) MS Office
5 8 (25.00%) MS Exchange
6 7 (21.88%) Windows 7
6 7 (21.88%) TCP/IP
6 7 (21.88%) Finance
7 6 (18.75%) Windows Server 2008
7 6 (18.75%) Microsoft Certification
7 6 (18.75%) MCSE
8 5 (15.63%) MS Excel
8 5 (15.63%) SQL Server
8 5 (15.63%) SLA
8 5 (15.63%) Windows Server 2003
9 4 (12.50%) Exchange Server 2000
9 4 (12.50%) Citrix
9 4 (12.50%) LAN
9 4 (12.50%) WAN
9 4 (12.50%) Windows 2000 Server
9 4 (12.50%) Windows Server 2012
10 3 (9.38%) Windows 8
10 3 (9.38%) XenApp
10 3 (9.38%) SQL
10 3 (9.38%) ITIL
10 3 (9.38%) MCP
10 3 (9.38%) Cisco Certification
10 3 (9.38%) CCNA
10 3 (9.38%) EPoS

Help Desk Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.00%) MS Exchange
2 4 (12.50%) Exchange Server 2000
3 1 (3.13%) IBM Notes
Applications
1 9 (28.13%) MS Office
2 5 (15.63%) MS Excel
Cloud Services
1 2 (6.25%) Office 365
Communications & Networking
1 7 (21.88%) TCP/IP
2 4 (12.50%) LAN
2 4 (12.50%) WAN
3 2 (6.25%) DNS
4 1 (3.13%) Asterisk PBX
4 1 (3.13%) DHCP
4 1 (3.13%) Firewall
4 1 (3.13%) VPN
Database & Business Intelligence
1 5 (15.63%) SQL Server
2 2 (6.25%) Oracle Database
2 2 (6.25%) Oracle Reports
3 1 (3.13%) SQL Server 2000
3 1 (3.13%) SQL Server 2005
3 1 (3.13%) SQL Server 2008
General
1 7 (21.88%) Finance
2 3 (9.38%) Retail
3 1 (3.13%) Marketing
Libraries, Frameworks & Software Standards
1 2 (6.25%) X-Windows
2 1 (3.13%) COM
Miscellaneous
1 3 (9.38%) Blackberry
1 3 (9.38%) EPoS
2 1 (3.13%) Driving Licence
2 1 (3.13%) Health Informatics
2 1 (3.13%) Informatics
2 1 (3.13%) Mathematics
2 1 (3.13%) Video Conferencing
Operating Systems
1 22 (68.75%) Windows
2 12 (37.50%) Windows Server
3 7 (21.88%) Windows 7
4 6 (18.75%) Windows Server 2008
5 5 (15.63%) Windows Server 2003
6 4 (12.50%) Windows 2000 Server
6 4 (12.50%) Windows Server 2012
7 3 (9.38%) Windows 8
7 3 (9.38%) Windows XP
8 1 (3.13%) Linux
8 1 (3.13%) Windows 10
8 1 (3.13%) Windows Vista
Processes & Methodologies
1 3 (9.38%) ITIL
1 3 (9.38%) Service Management
2 1 (3.13%) Business Intelligence
2 1 (3.13%) Change Control
2 1 (3.13%) CRM
2 1 (3.13%) Fault Analysis
2 1 (3.13%) Incident Management
2 1 (3.13%) Release Management
2 1 (3.13%) Resource Management
2 1 (3.13%) Stakeholder Management
Programming Languages
1 3 (9.38%) SQL
2 1 (3.13%) C
Qualifications
1 6 (18.75%) MCSE
1 6 (18.75%) Microsoft Certification
2 3 (9.38%) CCNA
2 3 (9.38%) Cisco Certification
2 3 (9.38%) MCDST
2 3 (9.38%) MCITP
2 3 (9.38%) MCP
2 3 (9.38%) MCTS
3 1 (3.13%) Degree
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 14 (43.75%) Active Directory
2 3 (9.38%) XenApp
Vendors
1 12 (37.50%) Microsoft
2 4 (12.50%) Citrix
3 3 (9.38%) Cisco
4 2 (6.25%) Apple
4 2 (6.25%) NCR
4 2 (6.25%) Oracle
5 1 (3.13%) Lotus
Tamworth, Staffordshire
Michael Bailey Associates
Salary: Market Rates
Posted: 4 days ago
Birmingham, West Midlands (County)
Searchability
Salary: £16000 - £22000 per annum + Healthcare
Posted: 6 days ago
Tamworth, Staffordshire
euro car parts
Salary: From £20,000 to £22,000 per annum
Posted: 6 days ago