Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for Cisco IP Contact Center (IPCC) skills within the West Midlands region with a comparison to our Communications & Networking category. Included is a guide to the average salaries offered in IT jobs that have cited IPCC over the 3 months to 4 September 2008 with a comparison to the same period last year.

LinkCisco IP Contact Center (IPCC)
Location
3 months to
4 Sep 2008
Same period last year
Rank213217
Rank change on same period last yearUp+4
Matching permanent IT job ads159
As % of all UK permanent IT job ads sampled0.008 %0.004 %
As % of the category below1.136 %0.671 %
Salaries quoted149
Average minimum salary£41,643£42,333
Average salary£47,750£46,667
% change on same period last year+2.32 %
Average maximum salary£53,857£51,000
UK excluding London average salary£49,246£52,867
% change on same period last year-6.84 %
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
West Midlands
Matching permanent IT job ads13201342
As % of all UK permanent IT job ads sampled0.727 %0.569 %
Salaries quoted10711119
Average minimum salary£32,570£33,283
Average salary£34,808£35,750
% change on same period last year-2.63 %
Average maximum salary£37,047£38,218
UK excluding London average salary£37,622£39,412
% change on same period last year-4.54 %
IPCC EnglandIPCC
England

IPCC
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing IPCC across the West Midlands region as a proportion of the total demand within the Communications & Networking category.

West Midlands IPCC Demand Trend

IPCC
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IPCC across the West Midlands region.

West Midlands IPCC Salary Trend

IPCC
Salary Histogram

The chart provides a salary histogram for IT jobs citing IPCC across the West Midlands region over the 3 months to 4 September 2008.

West Midlands IPCC Salary Histogram

IPCC
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IPCC within the West Midlands region over the 3 months to 4 September 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamNew entry-7£51,833-
ShropshireDown-155£47,000-10.47 %
HerefordshireNew entry-2£27,500-
IPCC EnglandIPCC
England

IPCC
Top 30 Related IT Skills

For the 6 months to 4 September 2008, IT jobs across the West Midlands region citing IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IPCC.

129 (100.00 %)Cisco
221 (72.41 %)CCVP
315 (51.72 %)Cisco Certification
413 (44.83 %)CCIE
512 (41.38 %)Avaya
611 (37.93 %)CTI
78 (27.59 %)IP Telephony
78 (27.59 %)Incident Management
87 (24.14 %)Finance
87 (24.14 %)VoIP
87 (24.14 %)LAN
96 (20.69 %)FMCG
105 (17.24 %)Cisco IPT
105 (17.24 %)Nortel
105 (17.24 %)Wireless
114 (13.79 %)Government
114 (13.79 %)Genesys
114 (13.79 %)CCNP
114 (13.79 %)CCNA
123 (10.34 %)WFM
123 (10.34 %)Nortel Meridian
123 (10.34 %)Logistics
123 (10.34 %)CCDP
123 (10.34 %)UNIX
123 (10.34 %)Windows
123 (10.34 %)CRM
123 (10.34 %)Pharmaceutical
132 (6.897 %)WAN
132 (6.897 %)CCSP
132 (6.897 %)CCIP

IPCC
Top Related IT Skills by Category

For the 6 months to 4 September 2008, IT jobs across the West Midlands region citing IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IPCC. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application PlatformsApplication Platforms
11 (3.448 %)CMS
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
111 (37.93 %)CTI
28 (27.59 %)IP Telephony
37 (24.14 %)LAN
37 (24.14 %)VoIP
45 (17.24 %)Wireless
45 (17.24 %)Cisco IPT
53 (10.34 %)Nortel Meridian
62 (6.897 %)Cisco ICM
62 (6.897 %)WAN
71 (3.448 %)PBX
71 (3.448 %)Firewall
West Midlands IT Job Market, GeneralGeneral
17 (24.14 %)Finance
26 (20.69 %)FMCG
34 (13.79 %)Government
43 (10.34 %)Pharmaceutical
51 (3.448 %)Retail
West Midlands IT Job Market, Job TitlesJob Titles
111 (37.93 %)Cisco Engineer
29 (31.03 %)Consultant
38 (27.59 %)Telephony Engineer
47 (24.14 %)Support Engineer
55 (17.24 %)Cisco Support
64 (13.79 %)Cisco Consultant
64 (13.79 %)Voice Engineer
73 (10.34 %)Implementation Specialist
73 (10.34 %)Presales Consultant
73 (10.34 %)Sales Consultant
82 (6.897 %)Trainer
91 (3.448 %)Senior Consultant
91 (3.448 %)Network Engineer
91 (3.448 %)Network Manager
91 (3.448 %)Senior Cisco Consultant
West Midlands IT Job Market, MiscellaneousMiscellaneous
11 (3.448 %)Handset
11 (3.448 %)IVR
West Midlands IT Job Market, Operating SystemsOperating Systems
13 (10.34 %)UNIX
13 (10.34 %)Windows
West Midlands IT Job Market, Processes & MethodologiesProcesses & Methodologies
18 (27.59 %)Incident Management
23 (10.34 %)WFM
23 (10.34 %)CRM
23 (10.34 %)Logistics
31 (3.448 %)Stakeholder Management
31 (3.448 %)Network Design
West Midlands IT Job Market, Programming LanguagesProgramming Languages
11 (3.448 %)C
West Midlands IT Job Market, QualificationsQualifications
121 (72.41 %)CCVP
215 (51.72 %)Cisco Certification
313 (44.83 %)CCIE
44 (13.79 %)CCNP
44 (13.79 %)CCNA
53 (10.34 %)CCDP
62 (6.897 %)CCIP
62 (6.897 %)CCSP
West Midlands IT Job Market, VendorsVendors
129 (100.00 %)Cisco
212 (41.38 %)Avaya
35 (17.24 %)Nortel
44 (13.79 %)Genesys
51 (3.448 %)Mitel
51 (3.448 %)Juniper