The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 185 201 189
Rank change year-on-year
+16 -12
Permanent jobs requiring a Service Desk Team Leader 12 1 4
As % of all permanent IT jobs located in the West Midlands 0.24% 0.020% 0.085%
As % of the Job Titles category 0.25% 0.021% 0.089%
Number of salaries quoted 12 1 3
Average salary £27,500 £35,000 £31,000
Average salary % change year-on-year
-21.42% +12.90%
90% offered a salary of more than £23,500 £35,000 £30,200
10% offered a salary of more than £28,000 £35,000 £32,200
UK excluding London average salary £27,685 £31,500 £33,264
% change year-on-year
-12.11% -5.30%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4722 4767 4494
As % of all permanent IT jobs located in the West Midlands 95.49% 95.17% 95.98%
Number of salaries quoted 3941 3993 3869
Average salary £40,000 £36,061 £36,500
Average salary % change year-on-year
+10.92% -1.20%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Team Leader
England

Service Desk Team Leader
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the West Midlands

Service Desk Team Leader
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the West Midlands region.

Service Desk Team Leader Salary Trend in the West Midlands

Service Desk Team Leader
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Coventry - 9 £27,500 -
Warwickshire - 3 £23,500 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 15 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 22 (88.00%) ITIL
2 14 (56.00%) ITIL Certification
2 14 (56.00%) Service Management
3 8 (32.00%) SLA
4 4 (16.00%) Retail
4 4 (16.00%) Continuous Improvement
5 3 (12.00%) Incident Management
5 3 (12.00%) German Language
5 3 (12.00%) Microsoft
5 3 (12.00%) Windows
5 3 (12.00%) LAN
5 3 (12.00%) Service Delivery
6 2 (8.00%) EPoS
7 1 (4.00%) Problem Management
7 1 (4.00%) ITIL V3

Service Desk Team Leader
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 3 (12.00%) LAN
General
1 4 (16.00%) Retail
2 3 (12.00%) German Language
Miscellaneous
1 2 (8.00%) EPoS
Operating Systems
1 3 (12.00%) Windows
Processes & Methodologies
1 22 (88.00%) ITIL
2 14 (56.00%) Service Management
3 4 (16.00%) Continuous Improvement
4 3 (12.00%) Incident Management
4 3 (12.00%) Service Delivery
5 1 (4.00%) Problem Management
5 1 (4.00%) ITIL V3
Qualifications
1 14 (56.00%) ITIL Certification
Quality Assurance & Compliance
1 8 (32.00%) SLA
Vendors
1 3 (12.00%) Microsoft