The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 205 181 205
Rank change year-on-year
-24 +24
Permanent jobs requiring a Service Desk Team Leader 14 11 1
As % of all permanent IT jobs located in the West Midlands 0.26% 0.22% 0.020%
As % of the Job Titles category 0.28% 0.23% 0.021%
Number of salaries quoted 12 11 1
Average salary £35,000 £27,500 £35,000
Average salary % change year-on-year
+27.27% -21.42%
UK excluding London average salary £34,500 £27,685 £30,000
% change year-on-year
+24.61% -7.71%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5066 4692 4847
As % of all permanent IT jobs located in the West Midlands 95.30% 95.52% 95.30%
Number of salaries quoted 4310 3916 4057
Average salary £39,750 £40,000 £36,500
Average salary % change year-on-year
-0.62% +9.58%
90% offered a salary of more than £25,000 £24,500 £22,500
10% offered a salary of more than £59,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the West Midlands

Service Desk Team Leader
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the West Midlands region.

Service Desk Team Leader Salary Trend in the West Midlands

Service Desk Team Leader
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the West Midlands region over the 3 months to 24 April 2015.

Service Desk Team Leader Salary Histogram in the West Midlands

Service Desk Team Leader
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the West Midlands region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 12 £35,000 - 3
Coventry -25 1 - -
West Bromwich - 1 £40,000 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 April 2015, IT jobs across the West Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 20 (74.07%) ITIL
2 14 (51.85%) Windows
3 12 (44.44%) ITIL Certification
4 11 (40.74%) Active Directory
5 10 (37.04%) Microsoft
6 9 (33.33%) Service Delivery
6 9 (33.33%) MS Office
7 8 (29.63%) Service Management
7 8 (29.63%) WebEx
8 7 (25.93%) Stakeholder Management
8 7 (25.93%) SLA
9 6 (22.22%) MS Excel
9 6 (22.22%) LAN
9 6 (22.22%) Incident Management
10 5 (18.52%) Problem Management
11 4 (14.81%) Windows Server 2008
11 4 (14.81%) Line Management
11 4 (14.81%) Coaching
11 4 (14.81%) Windows Server 2003
12 3 (11.11%) Remedy
12 3 (11.11%) Asset Management
12 3 (11.11%) Windows XP
12 3 (11.11%) MS Exchange
12 3 (11.11%) TCP/IP
12 3 (11.11%) LANDesk
13 2 (7.41%) Windows Vista
13 2 (7.41%) Service Desk Management
13 2 (7.41%) Windows 7
13 2 (7.41%) People Management
13 2 (7.41%) Mentoring

Service Desk Team Leader
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 April 2015, IT jobs across the West Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) MS Exchange
2 1 (3.70%) SharePoint
Applications
1 9 (33.33%) MS Office
2 6 (22.22%) MS Excel
Business Applications
1 1 (3.70%) Dynamics NAV
Communications & Networking
1 8 (29.63%) WebEx
2 6 (22.22%) LAN
3 3 (11.11%) TCP/IP
4 2 (7.41%) WAN
5 1 (3.70%) DHCP
5 1 (3.70%) DNS
5 1 (3.70%) Firewall
General
1 1 (3.70%) Pharmaceutical
Miscellaneous
1 1 (3.70%) EqualLogic
1 1 (3.70%) Enterprise Storage
Operating Systems
1 14 (51.85%) Windows
2 4 (14.81%) Windows Server 2003
2 4 (14.81%) Windows Server 2008
3 3 (11.11%) Windows XP
4 2 (7.41%) Windows Vista
4 2 (7.41%) Windows 7
5 1 (3.70%) Windows Server 2012
5 1 (3.70%) Windows 2000 Server
Processes & Methodologies
1 20 (74.07%) ITIL
2 9 (33.33%) Service Delivery
3 8 (29.63%) Service Management
4 7 (25.93%) Stakeholder Management
5 6 (22.22%) Incident Management
6 5 (18.52%) Problem Management
7 4 (14.81%) Line Management
7 4 (14.81%) Coaching
8 3 (11.11%) Asset Management
9 2 (7.41%) People Management
9 2 (7.41%) Mentoring
9 2 (7.41%) Service Desk Management
10 1 (3.70%) Time Management
10 1 (3.70%) Performance Management
10 1 (3.70%) Logistics
10 1 (3.70%) Resource Management
10 1 (3.70%) Change Management
10 1 (3.70%) Project Management
Qualifications
1 12 (44.44%) ITIL Certification
2 1 (3.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (25.93%) SLA
System Software
1 11 (40.74%) Active Directory
2 1 (3.70%) VMware Infrastructure
2 1 (3.70%) Hyper-V
Vendors
1 10 (37.04%) Microsoft
2 3 (11.11%) Remedy
2 3 (11.11%) LANDesk
3 1 (3.70%) VMware
3 1 (3.70%) Dell
3 1 (3.70%) Citrix
3 1 (3.70%) NetApp
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Package
Posted: 11 days ago