The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 193 182 201
Rank change year-on-year
-11 +19
Permanent jobs requiring a Service Desk Team Leader 12 15 3
As % of all permanent IT jobs located in the West Midlands 0.24% 0.34% 0.063%
As % of the Job Titles category 0.25% 0.36% 0.065%
Number of salaries quoted 12 15 3
Average salary £30,500 £27,500 £24,000
Average salary % change year-on-year
+10.90% +14.58%
UK excluding London average salary £33,000 £28,500 £26,500
% change year-on-year
+15.78% +7.54%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4719 4181 4600
As % of all permanent IT jobs located in the West Midlands 95.78% 94.53% 96.25%
Number of salaries quoted 4152 3477 4005
Average salary £38,500 £37,500 £36,000
Average salary % change year-on-year
+2.66% +4.16%
90% offered a salary of more than £22,500 £23,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the West Midlands

Service Desk Team Leader
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the West Midlands region.

Service Desk Team Leader Salary Trend in the West Midlands

Service Desk Team Leader
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the West Midlands region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Solihull - 6 £30,500 -
Birmingham - 4 £29,750 -
Shropshire - 1 £23,500 -
Warwickshire - 1 £32,000 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 January 2015, IT jobs across the West Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 20 (86.96%) ITIL
2 19 (82.61%) Windows
3 14 (60.87%) ITIL Certification
4 13 (56.52%) MS Office
4 13 (56.52%) Microsoft
4 13 (56.52%) Active Directory
5 8 (34.78%) SLA
5 8 (34.78%) MS Excel
6 6 (26.09%) Service Delivery
7 5 (21.74%) Service Management
7 5 (21.74%) Windows XP
7 5 (21.74%) Incident Management
8 4 (17.39%) Windows Vista
8 4 (17.39%) TCP/IP
8 4 (17.39%) Windows Server 2003
8 4 (17.39%) Stakeholder Management
9 3 (13.04%) Windows Server 2008
10 2 (8.70%) Apple
10 2 (8.70%) Windows 7
10 2 (8.70%) Windows 8
10 2 (8.70%) ITIL Foundation Certificate
10 2 (8.70%) Internet
10 2 (8.70%) DNS
10 2 (8.70%) SharePoint
10 2 (8.70%) LAN
10 2 (8.70%) WAN
10 2 (8.70%) SMTP
10 2 (8.70%) SNMP
11 1 (4.35%) MS Exchange
11 1 (4.35%) Citrix

Service Desk Team Leader
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 January 2015, IT jobs across the West Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) SharePoint
2 1 (4.35%) MS Exchange
Applications
1 13 (56.52%) MS Office
2 8 (34.78%) MS Excel
Business Applications
1 1 (4.35%) Remedy ITSM
Communications & Networking
1 4 (17.39%) TCP/IP
2 2 (8.70%) DNS
2 2 (8.70%) Internet
2 2 (8.70%) LAN
2 2 (8.70%) WAN
2 2 (8.70%) SMTP
2 2 (8.70%) SNMP
3 1 (4.35%) SAN
Miscellaneous
1 1 (4.35%) Blackberry
1 1 (4.35%) Management Information System
1 1 (4.35%) iPhone
1 1 (4.35%) EqualLogic
Operating Systems
1 19 (82.61%) Windows
2 5 (21.74%) Windows XP
3 4 (17.39%) Windows Server 2003
3 4 (17.39%) Windows Vista
4 3 (13.04%) Windows Server 2008
5 2 (8.70%) Windows 7
5 2 (8.70%) Windows 8
6 1 (4.35%) Windows 2000 Server
Processes & Methodologies
1 20 (86.96%) ITIL
2 6 (26.09%) Service Delivery
3 5 (21.74%) Service Management
3 5 (21.74%) Incident Management
4 4 (17.39%) Stakeholder Management
5 1 (4.35%) Logistics
5 1 (4.35%) Problem Management
5 1 (4.35%) Performance Management
5 1 (4.35%) Quality Management
5 1 (4.35%) ITSM
Qualifications
1 14 (60.87%) ITIL Certification
2 2 (8.70%) ITIL Foundation Certificate
3 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 8 (34.78%) SLA
System Software
1 13 (56.52%) Active Directory
Vendors
1 13 (56.52%) Microsoft
2 2 (8.70%) Apple
3 1 (4.35%) Remedy
3 1 (4.35%) VMware
3 1 (4.35%) Citrix
3 1 (4.35%) NetApp