The statistics below represent IT jobs advertised across the West Midlands region that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 228 223 216
Rank change year-on-year
-5 -7
Permanent jobs requiring a Service Desk Team Leader 6 4 11
As % of all permanent IT jobs located in the West Midlands 0.10% 0.072% 0.20%
As % of the Job Titles category 0.11% 0.075% 0.21%
Number of salaries quoted 5 4 10
Median salary £28,000 £24,690 £27,500
Median salary % change year-on-year
+13.40% -10.22%
90% offered a salary of more than £27,500 £24,690 £26,450
10% offered a salary of more than £30,500 £31,907 £28,200
UK excluding London median salary £32,000 £30,000 £28,000
% change year-on-year
+6.66% +7.14%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5550 5333 5309
As % of all permanent IT jobs located in the West Midlands 95.56% 95.85% 97.15%
Number of salaries quoted 4414 4402 4403
Median salary £37,500 £39,000 £39,000
Median salary % change year-on-year
-3.84% -
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Team Leader
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the West Midlands

Service Desk Team Leader
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the West Midlands region.

Service Desk Team Leader Salary Trend in the West Midlands

Service Desk Team Leader
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the West Midlands region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry - 2 £27,500 -
Bilston - 1 £29,000 -
Solihull - 1 £28,000 -
Sutton Coldfield - 1 - -
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Desk Team Leader in the job title.

1 6 (50.00%) SLA
2 5 (41.67%) Microsoft
2 5 (41.67%) ITIL
3 4 (33.33%) SQL
3 4 (33.33%) Active Directory
3 4 (33.33%) Incident Management
4 3 (25.00%) Windows
4 3 (25.00%) Problem Management
5 2 (16.67%) Finance
5 2 (16.67%) Service Delivery
5 2 (16.67%) Line Management
5 2 (16.67%) Ticket Management
5 2 (16.67%) Windows Server
5 2 (16.67%) MS Office
6 1 (8.33%) Mentoring
6 1 (8.33%) Coaching
6 1 (8.33%) WSUS
6 1 (8.33%) Data Protection Act
6 1 (8.33%) ITSM
6 1 (8.33%) SQL Server
6 1 (8.33%) Linux
6 1 (8.33%) MS Excel
6 1 (8.33%) LAN
6 1 (8.33%) WAN
6 1 (8.33%) HP
6 1 (8.33%) Citrix
6 1 (8.33%) Avaya
6 1 (8.33%) BMC
6 1 (8.33%) NetApp
6 1 (8.33%) Symantec

Service Desk Team Leader Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (16.67%) MS Office
2 1 (8.33%) MS Excel
Business Applications
1 1 (8.33%) Remedy ITSM
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) WAN
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 2 (16.67%) Finance
2 1 (8.33%) Advertising
Miscellaneous
1 1 (8.33%) Data Protection Act
Operating Systems
1 3 (25.00%) Windows
2 2 (16.67%) Windows Server
3 1 (8.33%) Linux
3 1 (8.33%) Windows 7
3 1 (8.33%) Windows 8
Processes & Methodologies
1 5 (41.67%) ITIL
2 4 (33.33%) Incident Management
3 3 (25.00%) Problem Management
4 2 (16.67%) Line Management
4 2 (16.67%) Service Delivery
4 2 (16.67%) Ticket Management
5 1 (8.33%) Coaching
5 1 (8.33%) Data Protection
5 1 (8.33%) ITIL V3
5 1 (8.33%) ITSM
5 1 (8.33%) Mentoring
5 1 (8.33%) Quality Management
5 1 (8.33%) Service Desk Management
Programming Languages
1 4 (33.33%) SQL
Qualifications
1 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (50.00%) SLA
System Software
1 4 (33.33%) Active Directory
2 1 (8.33%) XenApp
2 1 (8.33%) XenDesktop
Systems Management
1 1 (8.33%) NetBackup
1 1 (8.33%) Norton AntiVirus
1 1 (8.33%) WSUS
Vendors
1 5 (41.67%) Microsoft
2 1 (8.33%) 3PAR
2 1 (8.33%) Avaya
2 1 (8.33%) BMC
2 1 (8.33%) Citrix
2 1 (8.33%) HP
2 1 (8.33%) NetApp
2 1 (8.33%) Remedy
2 1 (8.33%) Sophos
2 1 (8.33%) Symantec