The statistics below represent IT jobs advertised across the West Midlands region that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 232 214 213
Rank change year-on-year
-18 -1
Permanent jobs requiring a Service Desk Team Leader 6 13 4
As % of all permanent IT jobs located in the West Midlands 0.099% 0.25% 0.078%
As % of the Job Titles category 0.10% 0.25% 0.081%
Number of salaries quoted 6 11 3
Median salary £32,500 £35,000 £23,500
Median salary % change year-on-year
-7.14% +48.93%
UK excluding London median salary £32,500 £35,000 £28,000
% change year-on-year
-7.14% +25.00%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5858 5143 4966
As % of all permanent IT jobs located in the West Midlands 96.38% 97.11% 96.43%
Number of salaries quoted 4617 4308 4188
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,750 £24,500 £22,500
10% offered a salary of more than £60,000 £57,500 £59,600
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Team Leader
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the West Midlands

Service Desk Team Leader
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the West Midlands region.

Service Desk Team Leader Salary Trend in the West Midlands

Service Desk Team Leader
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the West Midlands region over the 3 months to 26 May 2016.

Service Desk Team Leader Salary Histogram in the West Midlands

Service Desk Team Leader
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the West Midlands region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +6 3 £35,000 -
Birmingham -18 2 £43,750 +25.00%
Dudley - 1 £32,500 -
Walsall - 1 £32,500 -
Wolverhampton - 1 £32,500 -
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 May 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Desk Team Leader in the job title.

1 6 (60.00%) Microsoft
2 5 (50.00%) ITIL
2 5 (50.00%) Windows
3 4 (40.00%) SLA
3 4 (40.00%) Incident Management
4 3 (30.00%) Linux
4 3 (30.00%) MS Excel
4 3 (30.00%) Active Directory
5 2 (20.00%) VPN
5 2 (20.00%) LAN
5 2 (20.00%) Service Delivery
5 2 (20.00%) Finance
5 2 (20.00%) Risk Analysis
5 2 (20.00%) Line Management
5 2 (20.00%) Coaching
5 2 (20.00%) Remote Desktop
5 2 (20.00%) Windows Server
6 1 (10.00%) Private Cloud
6 1 (10.00%) Ticket Management
6 1 (10.00%) Mentoring
6 1 (10.00%) Economics
6 1 (10.00%) Performance Management
6 1 (10.00%) Data Protection
6 1 (10.00%) XenApp
6 1 (10.00%) XenDesktop
6 1 (10.00%) Windows 7
6 1 (10.00%) 3PAR
6 1 (10.00%) ITIL V3
6 1 (10.00%) Windows 8
6 1 (10.00%) Service Desk Management

Service Desk Team Leader Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (30.00%) MS Excel
2 1 (10.00%) MS Office
Communications & Networking
1 2 (20.00%) LAN
1 2 (20.00%) Remote Desktop
1 2 (20.00%) VPN
2 1 (10.00%) Firewall
2 1 (10.00%) SAN
2 1 (10.00%) WAN
2 1 (10.00%) Wi-Fi
2 1 (10.00%) WLAN
Database & Business Intelligence
1 1 (10.00%) Data Mining
General
1 2 (20.00%) Finance
2 1 (10.00%) Advertising
2 1 (10.00%) Marketing
Libraries, Frameworks & Software Standards
1 1 (10.00%) Middleware
Miscellaneous
1 1 (10.00%) Data Protection Act
1 1 (10.00%) Economics
1 1 (10.00%) Management Information System
1 1 (10.00%) Private Cloud
Operating Systems
1 5 (50.00%) Windows
2 3 (30.00%) Linux
3 2 (20.00%) Windows Server
4 1 (10.00%) Mac OS X
4 1 (10.00%) MVS
4 1 (10.00%) Unix
4 1 (10.00%) Windows 7
4 1 (10.00%) Windows 8
Processes & Methodologies
1 5 (50.00%) ITIL
2 4 (40.00%) Incident Management
3 2 (20.00%) Coaching
3 2 (20.00%) Line Management
3 2 (20.00%) Risk Analysis
3 2 (20.00%) Service Delivery
4 1 (10.00%) Data Protection
4 1 (10.00%) ITIL V3
4 1 (10.00%) ITSM
4 1 (10.00%) Load Balancing
4 1 (10.00%) Mentoring
4 1 (10.00%) Performance Management
4 1 (10.00%) Problem Management
4 1 (10.00%) Service Desk Management
4 1 (10.00%) Service Management
4 1 (10.00%) SOA
4 1 (10.00%) Ticket Management
4 1 (10.00%) Workflow
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 1 (10.00%) A+ Certification
1 1 (10.00%) MCP
1 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 3 (30.00%) Active Directory
2 1 (10.00%) XenApp
2 1 (10.00%) XenDesktop
Systems Management
1 1 (10.00%) NetBackup
1 1 (10.00%) Norton AntiVirus
1 1 (10.00%) WSUS
Vendors
1 6 (60.00%) Microsoft
2 1 (10.00%) 3PAR
2 1 (10.00%) Avaya
2 1 (10.00%) Citrix
2 1 (10.00%) HP
2 1 (10.00%) NetApp
2 1 (10.00%) Sophos
2 1 (10.00%) Symantec