1st Line Service Desk Analyst Jobs in West Sussex

First Line Service Desk Analyst
South East > West Sussex

The median First Line Service Desk Analyst salary in West Sussex is £25,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 70 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 1 0 0
As % of all permanent jobs advertised in West Sussex 0.14% - -
As % of the Job Titles category 0.15% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £25,000 - -
South East median annual salary £25,500 £26,000 £24,500
% change year-on-year -1.92% +6.12% +2.08%

All Permanent IT Job Vacancies
West Sussex

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Sussex with a recognized job title 659 962 1,076
% of permanent jobs with a recognized job title 94.28% 84.02% 93.81%
Number of salaries quoted 489 481 744
10th Percentile £24,000 £31,250 £31,000
25th Percentile £32,750 £43,750 £39,000
Median annual salary (50th Percentile) £47,500 £55,000 £52,500
Median % change year-on-year -13.64% +4.76% +5.00%
75th Percentile £65,000 £65,000 £65,000
90th Percentile £73,750 £82,500 £85,875
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

1st Line Service Desk Analyst
Job Vacancy Trend in West Sussex

Job postings that featured 1st Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for 1st Line Service Desk Analyst in West Sussex

1st Line Service Desk Analyst
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing 1st Line Service Desk Analyst in West Sussex.

Salary trend for 1st Line Service Desk Analyst in West Sussex

1st Line Service Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Service Desk Analyst within the West Sussex region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Crawley - 1 £25,000 -
1st Line Service Desk Analyst
South East

1st Line Service Desk Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in West Sussex

For the 6 months to 25 April 2024, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring 1st Line Service Desk Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) SLA
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Sophos
1 1 (100.00%) VMware
1 1 (100.00%) MCITP
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) SolarWinds
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows 8
1 1 (100.00%) Mimecast
1 1 (100.00%) Windows 10
1 1 (100.00%) Remote Desktop
1 1 (100.00%) ConnectWise
1 1 (100.00%) N-able

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Mimecast
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) Remote Desktop
1 1 (100.00%) TCP/IP
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 8
Qualifications
1 1 (100.00%) MCITP
1 1 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) ConnectWise
1 1 (100.00%) N-able
1 1 (100.00%) SolarWinds
1 1 (100.00%) Sophos
1 1 (100.00%) VMware