The table below looks at the statistics for Contact Management skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Contact Management
Rank - - 109
Permanent jobs citing Contact Management 0 0 2
As % of all permanent IT jobs located in West Sussex - - 0.14%
As % of the Processes & Methodologies category - - 0.16%
Number of salaries quoted 0 0 2
Average salary - - £60,000
UK excluding London average salary £57,500 £40,000 £47,500
% change year-on-year
+43.75% -15.78%
Contact Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
967 842 1216
As % of all permanent IT jobs located in West Sussex 81.81% 77.11% 82.27%
Number of salaries quoted 841 755 1046
Average salary £45,000 £43,500 £40,000
Average salary % change year-on-year
+3.44% +8.75%
90% offered a salary of more than £30,000 £28,500 £26,600
10% offered a salary of more than £60,000 £60,000 £56,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Contact Management
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in West Sussex

Contact Management
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the West Sussex region.

Contact Management Salary Trend in West Sussex

Contact Management
Top 12 Related IT Skills in West Sussex

For the 6 months to 17 September 2014, IT jobs across the West Sussex region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 1 (100.00%) ITIL
1 1 (100.00%) ERP
1 1 (100.00%) SLA
1 1 (100.00%) PRINCE
1 1 (100.00%) Configuration Management
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) Regression Testing
1 1 (100.00%) Business Continuity
1 1 (100.00%) Release Management
1 1 (100.00%) Business Transformation

Contact Management
Top Related IT Skills in West Sussex by Category

For the 6 months to 17 September 2014, IT jobs across the West Sussex region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Services Delivery Manager
1 1 (100.00%) Service Manager
1 1 (100.00%) Delivery Manager
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) ERP
1 1 (100.00%) PRINCE
1 1 (100.00%) Configuration Management
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) Regression Testing
1 1 (100.00%) Business Continuity
1 1 (100.00%) Release Management
1 1 (100.00%) Business Transformation
Quality Assurance & Compliance
1 1 (100.00%) SLA