The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 102 99 79
Rank change year-on-year
-3 -20
Permanent jobs requiring a Help Desk Support 5 5 11
As % of all permanent IT jobs located in West Sussex 0.40% 0.41% 0.97%
As % of the Job Titles category 0.41% 0.42% 1.00%
Number of salaries quoted 5 5 11
Average salary £22,500 £20,000 £21,250
Average salary % change year-on-year
+12.50% -5.88%
UK excluding London average salary £22,000 £22,875 £20,500
% change year-on-year
-3.82% +11.58%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1215 1193 1105
As % of all permanent IT jobs located in West Sussex 96.20% 97.31% 97.19%
Number of salaries quoted 1060 1046 977
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £24,050 £26,000 £22,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in West Sussex

Help Desk Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the West Sussex region.

Help Desk Support Salary Trend in West Sussex

Help Desk Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the West Sussex region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Haywards Heath - 3 £22,500 -
Crawley - 2 £25,500 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 27 August 2015, IT jobs across the West Sussex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 8 (80.00%) MS Office
2 7 (70.00%) Windows
2 7 (70.00%) Active Directory
2 7 (70.00%) Windows 7
3 6 (60.00%) Windows 8
3 6 (60.00%) LAN
3 6 (60.00%) VoIP
3 6 (60.00%) WAN
4 5 (50.00%) Microsoft
5 4 (40.00%) ITIL
5 4 (40.00%) Telecoms
6 3 (30.00%) Wi-Fi
6 3 (30.00%) Firewall
6 3 (30.00%) Thin Client
6 3 (30.00%) Windows Server 2003
6 3 (30.00%) Adobe
6 3 (30.00%) Citrix
6 3 (30.00%) TCP/IP
6 3 (30.00%) VPN
6 3 (30.00%) Linux
6 3 (30.00%) Windows XP
6 3 (30.00%) Web Services
6 3 (30.00%) SQL Server
6 3 (30.00%) Windows Server 2008
6 3 (30.00%) Fat Client
6 3 (30.00%) Windows Server 2012
6 3 (30.00%) Dell KACE
6 3 (30.00%) Kalman Filter
7 2 (20.00%) MS Excel
8 1 (10.00%) MS Exchange

Help Desk Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 27 August 2015, IT jobs across the West Sussex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
1 1 (10.00%) Exchange Server 2007
Applications
1 8 (80.00%) MS Office
2 2 (20.00%) MS Excel
Communications & Networking
1 6 (60.00%) LAN
1 6 (60.00%) VoIP
1 6 (60.00%) WAN
2 3 (30.00%) TCP/IP
2 3 (30.00%) VPN
2 3 (30.00%) Firewall
2 3 (30.00%) Wi-Fi
3 1 (10.00%) Wireless
Database & Business Intelligence
1 3 (30.00%) SQL Server
General
1 4 (40.00%) Telecoms
2 1 (10.00%) Finance
Libraries, Frameworks & Software Standards
1 3 (30.00%) Web Services
Miscellaneous
1 3 (30.00%) Thin Client
1 3 (30.00%) Fat Client
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Blackberry
2 1 (10.00%) Mathematics
Operating Systems
1 7 (70.00%) Windows
1 7 (70.00%) Windows 7
2 6 (60.00%) Windows 8
3 3 (30.00%) Windows Server 2012
3 3 (30.00%) Linux
3 3 (30.00%) Windows XP
3 3 (30.00%) Windows Server 2003
3 3 (30.00%) Windows Server 2008
Processes & Methodologies
1 4 (40.00%) ITIL
2 3 (30.00%) Kalman Filter
3 1 (10.00%) Mentoring
3 1 (10.00%) Coaching
3 1 (10.00%) Service Management
3 1 (10.00%) Service Delivery
3 1 (10.00%) ITSM
3 1 (10.00%) CAFM
3 1 (10.00%) Fault Management
3 1 (10.00%) Continuous Improvement
Programming Languages
1 1 (10.00%) C
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 7 (70.00%) Active Directory
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) Adobe
2 3 (30.00%) Citrix
2 3 (30.00%) Dell KACE
3 1 (10.00%) Apple