The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 86 90 112
Rank change year-on-year
+4 +22
Permanent jobs requiring a Help Desk Support 11 6 2
As % of all permanent IT jobs located in West Sussex 1.02% 0.54% 0.13%
As % of the Job Titles category 1.06% 0.56% 0.13%
Number of salaries quoted 10 6 2
Average salary £22,000 £20,375 £19,500
Average salary % change year-on-year
+7.97% +4.48%
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1041 1078 1492
As % of all permanent IT jobs located in West Sussex 96.93% 97.20% 95.64%
Number of salaries quoted 923 965 1350
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £22,900 £25,000 £21,500
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in West Sussex

Help Desk Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the West Sussex region.

Help Desk Support Salary Trend in West Sussex

Help Desk Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the West Sussex region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley - 7 £23,625 -
Shoreham-by-Sea - 3 £22,000 -
Gatwick - 1 £17,000 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 19 December 2014, IT jobs across the West Sussex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 15 (93.75%) Windows
2 7 (43.75%) MS Office
2 7 (43.75%) MS Excel
2 7 (43.75%) Microsoft
2 7 (43.75%) MS Exchange
2 7 (43.75%) Active Directory
2 7 (43.75%) Exchange Server 2007
3 6 (37.50%) Windows 7
4 5 (31.25%) Windows Server 2012
4 5 (31.25%) Firewall
4 5 (31.25%) Symantec
4 5 (31.25%) McAfee
4 5 (31.25%) Exchange Server 2010
4 5 (31.25%) Norton AntiVirus
4 5 (31.25%) Backup Exec
4 5 (31.25%) Exchange Server 2003
4 5 (31.25%) Windows Server 2003
4 5 (31.25%) Windows Server 2008
5 4 (25.00%) ITIL
5 4 (25.00%) Citrix
5 4 (25.00%) MS PowerPoint
5 4 (25.00%) MCP
5 4 (25.00%) MCSE
5 4 (25.00%) Microsoft Certification
5 4 (25.00%) MCITP
6 2 (12.50%) Wireless
6 2 (12.50%) Apple
6 2 (12.50%) Telecoms
6 2 (12.50%) Blackberry
7 1 (6.25%) Retail

Help Desk Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 19 December 2014, IT jobs across the West Sussex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (43.75%) MS Exchange
1 7 (43.75%) Exchange Server 2007
2 5 (31.25%) Exchange Server 2010
2 5 (31.25%) Exchange Server 2003
Applications
1 7 (43.75%) MS Office
1 7 (43.75%) MS Excel
2 4 (25.00%) MS PowerPoint
Communications & Networking
1 5 (31.25%) Firewall
2 2 (12.50%) Wireless
General
1 2 (12.50%) Telecoms
2 1 (6.25%) Retail
Miscellaneous
1 2 (12.50%) Blackberry
Operating Systems
1 15 (93.75%) Windows
2 6 (37.50%) Windows 7
3 5 (31.25%) Windows Server 2012
3 5 (31.25%) Windows Server 2003
3 5 (31.25%) Windows Server 2008
4 1 (6.25%) Windows 2000
Processes & Methodologies
1 4 (25.00%) ITIL
Qualifications
1 4 (25.00%) MCP
1 4 (25.00%) MCSE
1 4 (25.00%) Microsoft Certification
1 4 (25.00%) MCITP
System Software
1 7 (43.75%) Active Directory
Systems Management
1 5 (31.25%) Norton AntiVirus
1 5 (31.25%) Backup Exec
Vendors
1 7 (43.75%) Microsoft
2 5 (31.25%) Symantec
2 5 (31.25%) McAfee
3 4 (25.00%) Citrix
4 2 (12.50%) Apple