The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Sussex region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 107 97 106
Rank change year-on-year
-10 +9
Permanent jobs requiring a Help Desk Support 3 8 6
As % of all permanent IT jobs located in West Sussex 0.208% 0.526% 0.425%
As % of the Job Titles category 0.217% 0.549% 0.445%
Number of salaries quoted 3 8 6
Average salary £18,000 £20,000 £18,750
Average salary % change year-on-year
-10.00% +6.66%
90% offered a salary of more than £17,600 £20,000 £18,000
10% offered a salary of more than £22,000 £25,450 £20,250
UK excluding London average salary £21,250 £20,000 £20,000
% change year-on-year
+6.25% -
All Job Titles
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1385 1457 1347
As % of all permanent IT jobs located in West Sussex 95.91% 95.73% 95.40%
Number of salaries quoted 1153 1186 1162
Average salary £39,000 £40,000 £35,000
Average salary % change year-on-year
-2.50% +14.28%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £55,000 £57,500 £57,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Help Desk Support
South East

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support across the West Sussex region as a proportion of the total demand within the Job Titles category.

West Sussex Help Desk Support Jobs Demand Trend

Help Desk Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the West Sussex region.

West Sussex Help Desk Support Salary Trend

Help Desk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the West Sussex region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Worthing - 2 £17,750 -
Haywards Heath - 1 £23,000 - 1
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the West Sussex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (46.15%) Microsoft
2 5 (38.46%) Windows
3 4 (30.77%) MS Excel
3 4 (30.77%) MS Office
3 4 (30.77%) MCP
3 4 (30.77%) Windows XP
3 4 (30.77%) TCP/IP
3 4 (30.77%) Microsoft Certification
4 3 (23.08%) SLA
4 3 (23.08%) Cisco
4 3 (23.08%) MCSE
5 2 (15.38%) Windows 8
5 2 (15.38%) MS PowerPoint
5 2 (15.38%) MCITP
5 2 (15.38%) Client/Server
5 2 (15.38%) Active Directory
6 1 (7.692%) Firewall
6 1 (7.692%) BT
6 1 (7.692%) VMware
6 1 (7.692%) Citrix
6 1 (7.692%) Citrix Certification
6 1 (7.692%) Cisco Certification
6 1 (7.692%) Windows Server 2003
6 1 (7.692%) Remedy
6 1 (7.692%) MCSA
6 1 (7.692%) SQL
6 1 (7.692%) ITIL
6 1 (7.692%) DNS
6 1 (7.692%) MS Exchange
6 1 (7.692%) LAN

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the West Sussex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.692%) MS Exchange
1 1 (7.692%) Exchange Server 2003
1 1 (7.692%) Exchange Server 2007
Applications
1 4 (30.77%) MS Excel
1 4 (30.77%) MS Office
2 2 (15.38%) MS PowerPoint
Communications & Networking
1 4 (30.77%) TCP/IP
2 1 (7.692%) Firewall
2 1 (7.692%) DNS
2 1 (7.692%) LAN
2 1 (7.692%) WAN
2 1 (7.692%) DHCP
Miscellaneous
1 2 (15.38%) Client/Server
Operating Systems
1 5 (38.46%) Windows
2 4 (30.77%) Windows XP
3 2 (15.38%) Windows 8
4 1 (7.692%) Windows Server 2003
4 1 (7.692%) Windows Vista
4 1 (7.692%) Windows Server 2008
4 1 (7.692%) Windows 7
4 1 (7.692%) Windows Server 2012
Processes & Methodologies
1 1 (7.692%) ITIL
Programming Languages
1 1 (7.692%) SQL
Qualifications
1 4 (30.77%) MCP
1 4 (30.77%) Microsoft Certification
2 3 (23.08%) MCSE
3 2 (15.38%) MCITP
4 1 (7.692%) Citrix Certification
4 1 (7.692%) Cisco Certification
4 1 (7.692%) MCSA
4 1 (7.692%) MCDST
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 2 (15.38%) Active Directory
2 1 (7.692%) VMware Infrastructure
Vendors
1 6 (46.15%) Microsoft
2 3 (23.08%) Cisco
3 1 (7.692%) BT
3 1 (7.692%) VMware
3 1 (7.692%) Citrix
3 1 (7.692%) Remedy
Haywards Heath, West Sussex
Windows (7, Vista, XP, 8), Windows Server, SBS, Active Directory, Exchange, SQL, Microsoft Office... Virtualisation support experience (VMware and Citrix) Accredited or would like to be Microsoft accredited...
RBW Consulting
Salary: From £18,000 to £28,000 per annum
Posted: 18 June 2013