The first table below looks at the demand for ITSM skills in IT jobs advertised for the West Wales region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Wales region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 12 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 2 0 0
As % of all permanent IT jobs located in West Wales 3.846% - -
As % of the Processes & Methodologies category 6.061% - -
Number of salaries quoted 2 0 0
Average salary £40,000 - -
UK excluding London average salary £45,000 £43,500 £43,750
% change year-on-year
+3.44% -0.57%
All Processes & Methodologies
West Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
33 49 28
As % of all permanent IT jobs located in West Wales 63.46% 58.33% 35.90%
Number of salaries quoted 30 49 20
Average salary £40,000 £29,000 £27,000
Average salary % change year-on-year
+37.93% +7.40%
90% offered a salary of more than £28,450 £22,500 £22,500
10% offered a salary of more than £42,500 £30,000 £40,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
Wales

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the West Wales region as a proportion of the total demand within the Processes & Methodologies category.

West Wales ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the West Wales region.

West Wales ITSM Salary Trend

ITSM
Top 18 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the West Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 5 (100.00%) ITIL
1 5 (100.00%) PRINCE2
1 5 (100.00%) Service Management
1 5 (100.00%) Disaster Recovery
1 5 (100.00%) Business Continuity
1 5 (100.00%) Strategic Planning
2 4 (80.00%) Exchange Server 2010
2 4 (80.00%) Degree
2 4 (80.00%) Risk Assessment
2 4 (80.00%) MS Exchange
2 4 (80.00%) ITIL Certification
3 3 (60.00%) Risk Management
4 2 (40.00%) Microsoft
4 2 (40.00%) Windows
4 2 (40.00%) Windows Server 2008
4 2 (40.00%) Capacity Planning
4 2 (40.00%) Continuous Improvement
5 1 (20.00%) Strategic Management

ITSM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the West Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) Exchange Server 2010
1 4 (80.00%) MS Exchange
Job Titles
1 5 (100.00%) Service Manager
1 5 (100.00%) IT Services Manager
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows Server 2008
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) PRINCE2
1 5 (100.00%) Service Management
1 5 (100.00%) Disaster Recovery
1 5 (100.00%) Business Continuity
1 5 (100.00%) Strategic Planning
2 4 (80.00%) Risk Assessment
3 3 (60.00%) Risk Management
4 2 (40.00%) Capacity Planning
4 2 (40.00%) Continuous Improvement
5 1 (20.00%) Strategic Management
Qualifications
1 4 (80.00%) Degree
1 4 (80.00%) ITIL Certification
Vendors
1 2 (40.00%) Microsoft