The first table below looks at the demand for knowledge and experience of Genesys products and/or services in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Genesys over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Vendors for the West Yorkshire region.

The figures below represent the IT job market in general and are NOT representative of salaries within Genesys.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Genesys
Rank 162 166 142
Rank change year-on-year
+4 -24
Permanent jobs citing Genesys 9 7 1
As % of all permanent IT jobs located in West Yorkshire 0.243% 0.215% 0.034%
As % of the Vendors category 0.505% 0.468% 0.068%
Number of salaries quoted 6 3 1
Average salary £40,000 £60,000 £40,000
Average salary % change year-on-year
-33.33% +50.00%
UK excluding London average salary £52,500 £60,000 £55,000
% change year-on-year
-12.50% +9.09%
All Vendors
West Yorkshire
Permanent IT job ads with a match in the
Vendors category
1783 1497 1465
As % of all permanent IT jobs located in West Yorkshire 48.15% 45.98% 50.05%
Number of salaries quoted 1429 1172 1233
Average salary £35,000 £36,000 £35,000
Average salary % change year-on-year
-2.77% +2.85%
90% offered a salary of more than £22,500 £25,000 £23,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £40,000
Genesys
Yorkshire

Genesys
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Genesys across the West Yorkshire region as a proportion of the total demand within the Vendors category.

West Yorkshire Genesys Jobs Demand Trend

Genesys
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Genesys across the West Yorkshire region.

West Yorkshire Genesys Salary Trend

Genesys
Salary Histogram

This chart provides a salary histogram for IT jobs citing Genesys across the West Yorkshire region over the 3 months to 22 May 2013.

West Yorkshire Genesys Salary Histogram

Genesys
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Genesys within the West Yorkshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bingley - 5 £46,750 -
Bradford +9 2 - -
Genesys
Yorkshire

Genesys
Top 22 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the West Yorkshire region citing Genesys also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Genesys.

1 10 (90.91%) Nortel
2 9 (81.82%) SLA
2 9 (81.82%) ITIL
2 9 (81.82%) IP Telephony
2 9 (81.82%) Degree
2 9 (81.82%) Verint
3 7 (63.64%) MS Project
3 7 (63.64%) MS Office
3 7 (63.64%) MS Visio
4 6 (54.55%) ITIL V3
5 3 (27.27%) WFM
6 2 (18.18%) IVR
7 1 (9.091%) Root Cause Analysis
7 1 (9.091%) Cisco CUCM
7 1 (9.091%) VoIP
7 1 (9.091%) Cisco
7 1 (9.091%) Windows Server 2003
7 1 (9.091%) SQL
7 1 (9.091%) Oracle
7 1 (9.091%) UNIX
7 1 (9.091%) Windows
7 1 (9.091%) Windows 2000

Genesys
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the West Yorkshire region citing Genesys also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Genesys. Up to 20 skills are shown per category.

Applications
1 7 (63.64%) MS Project
1 7 (63.64%) MS Office
1 7 (63.64%) MS Visio
Communications & Networking
1 9 (81.82%) IP Telephony
2 1 (9.091%) VoIP
Job Titles
1 2 (18.18%) Network Engineer
2 1 (9.091%) Support Engineer
2 1 (9.091%) Administrator
2 1 (9.091%) Voice Architect
2 1 (9.091%) Genesys Architect
2 1 (9.091%) Operations Engineer
2 1 (9.091%) Architect
2 1 (9.091%) Tester
Miscellaneous
1 2 (18.18%) IVR
Operating Systems
1 1 (9.091%) Windows Server 2003
1 1 (9.091%) UNIX
1 1 (9.091%) Windows
1 1 (9.091%) Windows 2000
Processes & Methodologies
1 9 (81.82%) ITIL
2 6 (54.55%) ITIL V3
3 3 (27.27%) WFM
4 1 (9.091%) Root Cause Analysis
Programming Languages
1 1 (9.091%) SQL
Qualifications
1 9 (81.82%) Degree
Quality Assurance & Compliance
1 9 (81.82%) SLA
Systems Management
1 1 (9.091%) Cisco CUCM
Vendors
1 10 (90.91%) Nortel
2 9 (81.82%) Verint
3 1 (9.091%) Cisco
3 1 (9.091%) Oracle
West Yorkshire
Responsible to manage/maintain call center uptime SLA's. *Responsible to do first level troubleshooting of any incident on Nortel/Genesys/Verint platform and involve vendors if required...
SEC Recruitment Limited
Salary: £38000 - £40000 per annum
Posted: 21 May 2013