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This section looks at the demand for the Helpdesk Analyst role in IT jobs within the West Yorkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Help Desk Analyst
Location
3 months to 25 Jul 2008Same period last year
Rank126131
Rank change on same period last yearUp+5
Matching permanent IT job ads5868
As % of all UK permanent IT job ads sampled0.031 %0.028 %
As % of the category below1.146 %1.168 %
Salaries quoted4451
Average minimum salary£16,875£15,269
Average salary£18,067£16,722
% change on same period last year+8.04 %
Average maximum salary£19,260£18,176
UK excluding London average salary£20,434£19,733
% change on same period last year+3.55 %
West Yorkshire IT Job Market, Job TitlesJob Titles
West Yorkshire
Matching permanent IT job ads50625824
As % of all UK permanent IT job ads sampled2.672 %2.385 %
Salaries quoted41854894
Average minimum salary£30,615£30,929
Average salary£33,094£33,443
% change on same period last year-1.04 %
Average maximum salary£35,572£35,957
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Helpdesk Analyst YorkshireHelpdesk Analyst
Yorkshire

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Analyst across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

West Yorkshire Helpdesk Analyst Demand Trend

Helpdesk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Analyst across the West Yorkshire region.

West Yorkshire Helpdesk Analyst Salary Trend

Helpdesk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Analyst across the West Yorkshire region over the 3 months to 25 July 2008.

West Yorkshire Helpdesk Analyst Salary Histogram

Helpdesk Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Analyst within the West Yorkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
HalifaxNew entry-22£16,014-
LeedsUp+321£20,388+18.45 %
HuddersfieldNew entry-21£15,703-
BatleyNew entry-1£15,500-
BradfordDown-321£16,000-6.22 %
WetherbyNew entry-1£19,500-
Helpdesk Analyst YorkshireHelpdesk Analyst
Yorkshire

Helpdesk Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the West Yorkshire region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title.

140 (35.71 %)MS Office
236 (32.14 %)MS Excel
335 (31.25 %)Windows
432 (28.57 %)Microsoft
518 (16.07 %)Active Directory
518 (16.07 %)Legal
615 (13.39 %)Windows XP
615 (13.39 %)MS Exchange
714 (12.50 %)Citrix
812 (10.71 %)Document Management
911 (9.821 %)Lotus
911 (9.821 %)Windows NT
911 (9.821 %)Lotus Notes
1010 (8.929 %)Exchange Server 2000
1010 (8.929 %)Laserform
119 (8.036 %)Backup Exec
119 (8.036 %)Exchange Server 5.5
119 (8.036 %)Microsoft Certification
119 (8.036 %)ARCserve
127 (6.250 %)Configuration Management
136 (5.357 %)Blackberry
136 (5.357 %)ITIL
136 (5.357 %)Pensions
136 (5.357 %)Law
145 (4.464 %)VPN
154 (3.571 %)TCP/IP
154 (3.571 %)SLA
154 (3.571 %)MCP
163 (2.679 %)SQL Server
163 (2.679 %)MCSE

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the West Yorkshire region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

West Yorkshire IT Job Market, Application PlatformsApplication Platforms
115 (13.39 %)MS Exchange
211 (9.821 %)Lotus Notes
310 (8.929 %)Exchange Server 2000
49 (8.036 %)Exchange Server 5.5
51 (0.893 %)IIS
West Yorkshire IT Job Market, ApplicationsApplications
140 (35.71 %)MS Office
236 (32.14 %)MS Excel
West Yorkshire IT Job Market, Communications & NetworkingCommunications & Networking
15 (4.464 %)VPN
24 (3.571 %)TCP/IP
32 (1.786 %)WAN
32 (1.786 %)Network Security
West Yorkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
13 (2.679 %)SQL Server
21 (0.893 %)MS Access
21 (0.893 %)SQL Server Reporting Services
West Yorkshire IT Job Market, GeneralGeneral
118 (16.07 %)Legal
26 (5.357 %)Pensions
26 (5.357 %)Law
33 (2.679 %)Health
33 (2.679 %)Manufacturing
42 (1.786 %)Insurance
51 (0.893 %)Telecoms
51 (0.893 %)Finance
West Yorkshire IT Job Market, MiscellaneousMiscellaneous
16 (5.357 %)Blackberry
21 (0.893 %)E-Learning
West Yorkshire IT Job Market, Operating SystemsOperating Systems
135 (31.25 %)Windows
215 (13.39 %)Windows XP
311 (9.821 %)Windows NT
43 (2.679 %)Windows 2000
52 (1.786 %)Windows Server 2003
West Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
112 (10.71 %)Document Management
27 (6.250 %)Configuration Management
36 (5.357 %)ITIL
42 (1.786 %)Service Delivery
51 (0.893 %)ITSM
51 (0.893 %)Software Testing
51 (0.893 %)CRM
51 (0.893 %)Service Management
West Yorkshire IT Job Market, Programming LanguagesProgramming Languages
12 (1.786 %)SQL
West Yorkshire IT Job Market, QualificationsQualifications
19 (8.036 %)Microsoft Certification
24 (3.571 %)MCP
33 (2.679 %)MCSE
41 (0.893 %)MCSA
41 (0.893 %)MCDST
West Yorkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
14 (3.571 %)SLA
West Yorkshire IT Job Market, System SoftwareSystem Software
118 (16.07 %)Active Directory
29 (8.036 %)Backup Exec
West Yorkshire IT Job Market, Systems ManagementSystems Management
19 (8.036 %)ARCserve
West Yorkshire IT Job Market, VendorsVendors
132 (28.57 %)Microsoft
214 (12.50 %)Citrix
311 (9.821 %)Lotus
410 (8.929 %)Laserform
51 (0.893 %)Sage
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