The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 159 139 151
Rank change year-on-year
-20 +12
Permanent jobs requiring a Service Desk Analyst 49 80 54
As % of all permanent IT jobs located in West Yorkshire 1.13% 1.66% 1.23%
As % of the Job Titles category 1.17% 1.69% 1.26%
Number of salaries quoted 42 73 45
Average salary £21,573 £22,500 £20,250
Average salary % change year-on-year
-4.12% +11.11%
90% offered a salary of more than £19,500 £16,600 £16,700
10% offered a salary of more than £24,600 £26,500 £22,500
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4179 4732 4295
As % of all permanent IT jobs located in West Yorkshire 96.53% 98.11% 97.48%
Number of salaries quoted 3513 3902 3355
Average salary £42,000 £38,000 £36,500
Average salary % change year-on-year
+10.52% +4.10%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £53,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -20 31 £22,000 -2.22% 3
Wakefield +12 13 £19,500 +14.70% 1
Bradford -5 2 £22,000 +22.22% 1
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 13 February 2016, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 66 (73.33%) Windows
2 63 (70.00%) Active Directory
3 55 (61.11%) Microsoft
4 45 (50.00%) ITIL
4 45 (50.00%) MS Excel
5 36 (40.00%) MS Office
6 33 (36.67%) Windows 7
7 31 (34.44%) MCP
7 31 (34.44%) Service Management
8 28 (31.11%) Microsoft Certification
9 26 (28.89%) SLA
10 25 (27.78%) Windows Server
11 23 (25.56%) MS Exchange
12 22 (24.44%) Citrix
13 19 (21.11%) Internet
14 18 (20.00%) Windows XP
15 16 (17.78%) Intranet
15 16 (17.78%) Finance
16 15 (16.67%) Remedy
17 12 (13.33%) MCDST
18 11 (12.22%) Incident Management
19 10 (11.11%) Time Management
19 10 (11.11%) VMware
19 10 (11.11%) Blackberry
19 10 (11.11%) Web Services
19 10 (11.11%) Cisco
20 9 (10.00%) Windows Server 2003
20 9 (10.00%) VMware Infrastructure
21 8 (8.89%) Windows Server 2008
21 8 (8.89%) ITSM

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 13 February 2016, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (25.56%) MS Exchange
2 6 (6.67%) Blackberry Enterprise Server
3 4 (4.44%) SharePoint
4 3 (3.33%) Exchange Server 2010
Applications
1 45 (50.00%) MS Excel
2 36 (40.00%) MS Office
3 4 (4.44%) MS Visio
Business Applications
1 4 (4.44%) Dynamics CRM
1 4 (4.44%) Sage 50
2 2 (2.22%) Tesseract
Cloud Services
1 1 (1.11%) Office 365
Communications & Networking
1 19 (21.11%) Internet
2 16 (17.78%) Intranet
3 6 (6.67%) VPN
4 1 (1.11%) FTP
4 1 (1.11%) LAN
4 1 (1.11%) WAN
Database & Business Intelligence
1 2 (2.22%) SQL Server
1 2 (2.22%) SQL Server 2008
General
1 16 (17.78%) Finance
2 7 (7.78%) Telecoms
3 5 (5.56%) Back Office
4 2 (2.22%) Legal
4 2 (2.22%) Marketing
4 2 (2.22%) Publishing
5 1 (1.11%) Law
Libraries, Frameworks & Software Standards
1 10 (11.11%) Web Services
2 2 (2.22%) EDI
3 1 (1.11%) COM
Miscellaneous
1 10 (11.11%) Blackberry
2 2 (2.22%) Computer Science
2 2 (2.22%) Health Informatics
2 2 (2.22%) Informatics
2 2 (2.22%) Management Information System
3 1 (1.11%) Analytical Skills
3 1 (1.11%) Fat Client
3 1 (1.11%) Performance Metrics
3 1 (1.11%) Thin Client
Operating Systems
1 66 (73.33%) Windows
2 33 (36.67%) Windows 7
3 25 (27.78%) Windows Server
4 18 (20.00%) Windows XP
5 9 (10.00%) Windows Server 2003
6 8 (8.89%) Windows Server 2008
7 6 (6.67%) Windows 8
8 3 (3.33%) Windows Vista
Processes & Methodologies
1 45 (50.00%) ITIL
2 31 (34.44%) Service Management
3 11 (12.22%) Incident Management
4 10 (11.11%) Time Management
5 8 (8.89%) ITSM
6 6 (6.67%) Continuous Improvement
7 5 (5.56%) IT Governance
7 5 (5.56%) ITIL V3
8 4 (4.44%) CRM
8 4 (4.44%) Trend Analysis
9 2 (2.22%) Patch Management
9 2 (2.22%) Resource Management
9 2 (2.22%) Wealth Management
10 1 (1.11%) Analytics
10 1 (1.11%) Process Management
10 1 (1.11%) Ticket Management
Programming Languages
1 1 (1.11%) SQL
Qualifications
1 31 (34.44%) MCP
2 28 (31.11%) Microsoft Certification
3 12 (13.33%) MCDST
4 8 (8.89%) ITIL Certification
5 6 (6.67%) CCA
6 5 (5.56%) Citrix Certification
6 5 (5.56%) Degree
7 3 (3.33%) MCITP
7 3 (3.33%) MCSA
7 3 (3.33%) MCSE
8 2 (2.22%) HP APS
8 2 (2.22%) ITIL Foundation Certificate
8 2 (2.22%) MOS
8 2 (2.22%) SC Cleared
8 2 (2.22%) Security Cleared
Quality Assurance & Compliance
1 26 (28.89%) SLA
2 5 (5.56%) COBIT
System Software
1 63 (70.00%) Active Directory
2 9 (10.00%) VMware Infrastructure
3 3 (3.33%) Hyper-V
4 2 (2.22%) XenApp
5 1 (1.11%) Citrix Presentation Server
5 1 (1.11%) Microsoft Virtual Server
Systems Management
1 5 (5.56%) DameWare
2 4 (4.44%) SCCM
3 2 (2.22%) Norton AntiVirus
4 1 (1.11%) Backup Exec
Vendors
1 55 (61.11%) Microsoft
2 22 (24.44%) Citrix
3 15 (16.67%) Remedy
4 10 (11.11%) Cisco
4 10 (11.11%) VMware
5 4 (4.44%) HP
5 4 (4.44%) Northgate
5 4 (4.44%) Sage
6 3 (3.33%) Symantec
7 2 (2.22%) Avaya
7 2 (2.22%) CheckPoint
8 1 (1.11%) Mitel
Wakefield, West Yorkshire
Vertical IT
Salary: £18500 - £20500 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
Connectus
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,500 per annum Up to £24.5K
Posted: 2 days ago