The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 150 135 145
Rank change year-on-year
-15 +10
Permanent jobs requiring a Service Desk Analyst 61 61 37
As % of all permanent IT jobs located in West Yorkshire 1.27% 1.43% 0.92%
As % of the Job Titles category 1.31% 1.49% 0.95%
Number of salaries quoted 60 50 34
Average salary £19,000 £20,500 £19,000
Average salary % change year-on-year
-7.31% +7.89%
90% offered a salary of more than £16,500 £16,000 £17,000
10% offered a salary of more than £23,850 £22,500 £23,000
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4667 4089 3879
As % of all permanent IT jobs located in West Yorkshire 97.11% 95.54% 96.81%
Number of salaries quoted 3804 3235 3273
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -7 39 £22,000 +10.00% 3
Wakefield -11 15 £17,000 -24.44% 2
Halifax -1 8 £21,250 +11.84%
Bradford -4 6 £19,000 -7.60% 1
Dewsbury - 3 £19,000 -
Huddersfield - 1 £20,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 19 December 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 80 (72.73%) ITIL
2 67 (60.91%) Windows
3 60 (54.55%) Active Directory
4 40 (36.36%) MS Office
4 40 (36.36%) Microsoft
5 34 (30.91%) MS Excel
6 31 (28.18%) SLA
7 26 (23.64%) Windows XP
8 25 (22.73%) Windows 7
9 23 (20.91%) Service Management
10 20 (18.18%) Symantec
10 20 (18.18%) MS Exchange
11 18 (16.36%) Citrix
12 17 (15.45%) Microsoft Certification
13 15 (13.64%) Blackberry Enterprise Server
14 14 (12.73%) ITIL Foundation Certificate
15 13 (11.82%) Windows Server 2003
16 12 (10.91%) Blackberry
17 11 (10.00%) VMware Infrastructure
17 11 (10.00%) Analytical Skills
17 11 (10.00%) VMware
18 10 (9.09%) Incident Management
18 10 (9.09%) Windows Vista
18 10 (9.09%) Windows Server 2008
18 10 (9.09%) Coaching
18 10 (9.09%) Citrix Certification
18 10 (9.09%) XenApp
19 9 (8.18%) Finance
19 9 (8.18%) SQL Server 2008
19 9 (8.18%) SQL Server

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (18.18%) MS Exchange
2 15 (13.64%) Blackberry Enterprise Server
3 5 (4.55%) SharePoint
4 3 (2.73%) CMS
5 2 (1.82%) Exchange Server 2010
Applications
1 40 (36.36%) MS Office
2 34 (30.91%) MS Excel
3 6 (5.45%) MS Visio
4 2 (1.82%) MS PowerPoint
Business Applications
1 3 (2.73%) Dynamics CRM
1 3 (2.73%) Sage 50
2 2 (1.82%) Remedy ITSM
Communications & Networking
1 8 (7.27%) Internet
2 6 (5.45%) FTP
3 3 (2.73%) VoIP
3 3 (2.73%) DNS
4 2 (1.82%) DHCP
4 2 (1.82%) VPN
5 1 (0.91%) Broadband
Database & Business Intelligence
1 9 (8.18%) SQL Server
1 9 (8.18%) SQL Server 2008
2 1 (0.91%) SQL Server 2005
General
1 9 (8.18%) Finance
2 1 (0.91%) Legal
2 1 (0.91%) Marketing
2 1 (0.91%) Dutch Language
2 1 (0.91%) Telecoms
Miscellaneous
1 12 (10.91%) Blackberry
2 11 (10.00%) Analytical Skills
3 3 (2.73%) Mathematics
3 3 (2.73%) Computer Science
3 3 (2.73%) iPhone
4 2 (1.82%) iPad
4 2 (1.82%) Performance Metrics
5 1 (0.91%) Statistics
5 1 (0.91%) Client/Server
5 1 (0.91%) NHS
Operating Systems
1 67 (60.91%) Windows
2 26 (23.64%) Windows XP
3 25 (22.73%) Windows 7
4 13 (11.82%) Windows Server 2003
5 10 (9.09%) Windows Vista
5 10 (9.09%) Windows Server 2008
6 2 (1.82%) Windows 8
7 1 (0.91%) Windows Server 2012
7 1 (0.91%) Windows Mobile
7 1 (0.91%) Windows 2000
Processes & Methodologies
1 80 (72.73%) ITIL
2 23 (20.91%) Service Management
3 10 (9.09%) Incident Management
3 10 (9.09%) Coaching
4 8 (7.27%) ITSM
4 8 (7.27%) Continuous Improvement
5 6 (5.45%) Time Management
6 4 (3.64%) Service Delivery
7 3 (2.73%) CRM
7 3 (2.73%) QMS
7 3 (2.73%) Content Management
8 2 (1.82%) Change Control
8 2 (1.82%) Network Monitoring
9 1 (0.91%) Server Monitoring
9 1 (0.91%) Line Management
9 1 (0.91%) Document Management
9 1 (0.91%) ITIL V3
Programming Languages
1 1 (0.91%) C
Qualifications
1 17 (15.45%) Microsoft Certification
2 14 (12.73%) ITIL Foundation Certificate
3 10 (9.09%) Citrix Certification
4 7 (6.36%) MCP
4 7 (6.36%) MCDST
5 6 (5.45%) MCSA
6 5 (4.55%) MOS
7 3 (2.73%) Degree
7 3 (2.73%) MCSE
7 3 (2.73%) A+ Certification
8 2 (1.82%) Cisco Certification
8 2 (1.82%) CCNA
8 2 (1.82%) CCA
8 2 (1.82%) MCTS
9 1 (0.91%) MCITP
9 1 (0.91%) ITIL Certification
Quality Assurance & Compliance
1 31 (28.18%) SLA
System Software
1 60 (54.55%) Active Directory
2 11 (10.00%) VMware Infrastructure
3 10 (9.09%) XenApp
4 1 (0.91%) Hyper-V
Systems Management
1 8 (7.27%) Norton AntiVirus
2 7 (6.36%) SCCM
3 4 (3.64%) NetBackup
4 2 (1.82%) SCOM
Vendors
1 40 (36.36%) Microsoft
2 20 (18.18%) Symantec
3 18 (16.36%) Citrix
4 11 (10.00%) VMware
5 8 (7.27%) CheckPoint
6 3 (2.73%) Sage
6 3 (2.73%) Dell
6 3 (2.73%) Northgate
7 2 (1.82%) Remedy
7 2 (1.82%) Cisco
7 2 (1.82%) BMC
7 2 (1.82%) Apple
8 1 (0.91%) HP
8 1 (0.91%) LANDesk
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 19 hours ago
Wakefield, West Yorkshire
Spring Technology
Salary: £15000.00 - £17000.00 per annum
Posted: 2 days ago
Wakefield, West Yorkshire
4it Recruitment Ltd
Salary: Up to £17,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Bradford
Hays IT - Uk Posting account
Salary: £16000.00 - £20000.00 per annum
Posted: 3 days ago