The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 133 166 166
Rank change year-on-year
+33 0
Permanent jobs requiring a Service Desk Analyst 58 44 54
As % of all permanent IT jobs located in West Yorkshire 1.52% 0.93% 1.05%
As % of the Job Titles category 1.55% 0.95% 1.07%
Number of salaries quoted 54 38 48
Median salary £22,000 £19,250 £19,000
Median salary % change year-on-year
+14.28% +1.31%
90% offered a salary of more than £18,000 £18,000 £17,450
10% offered a salary of more than £26,200 £24,150 £22,500
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3731 4622 5024
As % of all permanent IT jobs located in West Yorkshire 97.95% 97.33% 97.91%
Number of salaries quoted 3148 3695 3925
Median salary £40,000 £40,000 £37,000
Median salary % change year-on-year
- +8.10%
90% offered a salary of more than £27,500 £25,000 £22,500
10% offered a salary of more than £60,000 £53,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 25 September 2016.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +38 50 £22,500 +18.42% 5
Bradford - 3 £20,000 - 1
Castleford - 2 £21,500 -
Halifax -14 1 £21,000 -16.00%
Wakefield -18 1 £21,500 +2.38%
Pontefract - 1 £28,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 25 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 84 (75.00%) Windows
2 67 (59.82%) Active Directory
3 59 (52.68%) MS Office
4 46 (41.07%) Microsoft
5 45 (40.18%) ITIL
6 42 (37.50%) Windows 7
7 41 (36.61%) MS Excel
8 34 (30.36%) Microsoft Certification
9 32 (28.57%) Windows Server
10 26 (23.21%) SLA
11 24 (21.43%) MCSE
11 24 (21.43%) VMware
12 23 (20.54%) VMware Infrastructure
13 22 (19.64%) MS Exchange
14 20 (17.86%) Time Management
15 19 (16.96%) Office 365
16 17 (15.18%) MCP
17 15 (13.39%) Windows XP
18 14 (12.50%) Internet
18 14 (12.50%) MS PowerPoint
18 14 (12.50%) Analytical Skills
18 14 (12.50%) Remote Desktop
19 13 (11.61%) Blackberry Enterprise Server
19 13 (11.61%) MCSA
20 12 (10.71%) SQL
20 12 (10.71%) Windows 8
20 12 (10.71%) ITIL V3
20 12 (10.71%) Windows 10
21 10 (8.93%) SQL Server
22 8 (7.14%) IIS

Service Desk Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (19.64%) MS Exchange
2 13 (11.61%) Blackberry Enterprise Server
3 8 (7.14%) IIS
4 7 (6.25%) IBM Notes
4 7 (6.25%) SharePoint
5 3 (2.68%) Exchange Server 2003
5 3 (2.68%) Exchange Server 2010
Applications
1 59 (52.68%) MS Office
2 41 (36.61%) MS Excel
3 14 (12.50%) MS PowerPoint
Cloud Services
1 19 (16.96%) Office 365
2 1 (0.89%) Microsoft Azure
Communications & Networking
1 14 (12.50%) Internet
1 14 (12.50%) Remote Desktop
2 7 (6.25%) TCP/IP
3 4 (3.57%) DNS
3 4 (3.57%) VPN
4 3 (2.68%) Intranet
4 3 (2.68%) VoIP
5 2 (1.79%) DHCP
6 1 (0.89%) SAN
6 1 (0.89%) Wireless
Database & Business Intelligence
1 10 (8.93%) SQL Server
Development Applications
1 2 (1.79%) JIRA
General
1 7 (6.25%) Finance
2 3 (2.68%) Marketing
2 3 (2.68%) Telecoms
3 2 (1.79%) Law
4 1 (0.89%) French Language
4 1 (0.89%) German Language
4 1 (0.89%) Italian Language
4 1 (0.89%) Manufacturing
4 1 (0.89%) Pharmaceutical
4 1 (0.89%) Portuguese Language
4 1 (0.89%) Retail
4 1 (0.89%) Spanish Language
4 1 (0.89%) Swedish Language
4 1 (0.89%) Turkish Language
Libraries, Frameworks & Software Standards
1 2 (1.79%) HTML
Miscellaneous
1 14 (12.50%) Analytical Skills
2 2 (1.79%) Blackberry
2 2 (1.79%) e-Health
3 1 (0.89%) Fintech
3 1 (0.89%) Handset
3 1 (0.89%) iPhone
3 1 (0.89%) Smartphone
Operating Systems
1 84 (75.00%) Windows
2 42 (37.50%) Windows 7
3 32 (28.57%) Windows Server
4 15 (13.39%) Windows XP
5 12 (10.71%) Windows 10
5 12 (10.71%) Windows 8
6 5 (4.46%) Windows Server 2012
7 4 (3.57%) Linux
8 3 (2.68%) Windows Server 2003
9 2 (1.79%) Windows Server 2008
9 2 (1.79%) Windows Vista
10 1 (0.89%) Android
10 1 (0.89%) Apple iOS
10 1 (0.89%) Windows Phone
Processes & Methodologies
1 45 (40.18%) ITIL
2 20 (17.86%) Time Management
3 12 (10.71%) ITIL V3
4 7 (6.25%) Supplier Management
5 6 (5.36%) Root Cause Analysis
6 5 (4.46%) CAFM
6 5 (4.46%) EAM
6 5 (4.46%) Service Management
6 5 (4.46%) Trend Analysis
7 4 (3.57%) Agile Software Development
7 4 (3.57%) Incident Management
7 4 (3.57%) Network Architecture
7 4 (3.57%) Patch Management
7 4 (3.57%) PRINCE2
7 4 (3.57%) Project Management
7 4 (3.57%) Service Desk Management
8 3 (2.68%) Service Delivery
9 2 (1.79%) Document Management
9 2 (1.79%) Mobile Device Management
9 2 (1.79%) Stakeholder Management
Programming Languages
1 12 (10.71%) SQL
2 5 (4.46%) T-SQL
3 4 (3.57%) Java
4 2 (1.79%) JavaScript
Qualifications
1 34 (30.36%) Microsoft Certification
2 24 (21.43%) MCSE
3 17 (15.18%) MCP
4 13 (11.61%) MCSA
5 8 (7.14%) MCITP
6 5 (4.46%) MCDST
7 4 (3.57%) ITIL Certification
7 4 (3.57%) Security Cleared
8 1 (0.89%) A+ Certification
8 1 (0.89%) Degree
8 1 (0.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 26 (23.21%) SLA
2 4 (3.57%) ISO/IEC 27001
System Software
1 67 (59.82%) Active Directory
2 23 (20.54%) VMware Infrastructure
3 4 (3.57%) Hyper-V
Systems Management
1 4 (3.57%) DameWare
2 1 (0.89%) SCCM
Vendors
1 46 (41.07%) Microsoft
2 24 (21.43%) VMware
3 7 (6.25%) Dell
3 7 (6.25%) HP
3 7 (6.25%) Lotus
4 4 (3.57%) Citrix
5 3 (2.68%) Remedy
6 2 (1.79%) Cisco
7 1 (0.89%) Apple
7 1 (0.89%) ServiceNow
Leeds, West Yorkshire
Addleshaw Goddard
Posted: 4 days ago
Leeds, West Yorkshire
Connected IT
Salary: £23000 - £27000 per annum + Unrivalled Benefits
Posted: 8 days ago
Leeds
Telefonica
Posted: 18 days ago
Bradford
Recruitment Revolution Limited
Posted: 16 days ago
Leeds, Yorkshire
Sky Betting and Gaming
Posted: 24 days ago
Leeds
Sky Betting & Gaming
Salary: Competitive Salary
Posted: 25 days ago