The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 180 125 135
Rank change year-on-year
-55 +10
Permanent jobs requiring a Service Desk Analyst 29 42 47
As % of all permanent IT jobs located in West Yorkshire 0.59% 1.19% 1.35%
As % of the Job Titles category 0.61% 1.27% 1.40%
Number of salaries quoted 26 35 38
Average salary £17,750 £20,000 £20,250
Average salary % change year-on-year
-11.25% -1.23%
90% offered a salary of more than £17,000 £17,000 £15,500
10% offered a salary of more than £21,850 £22,800 £23,000
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4734 3309 3347
As % of all permanent IT jobs located in West Yorkshire 97.11% 93.98% 96.04%
Number of salaries quoted 3782 2559 2768
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -44 24 £18,500 -9.75% 6
Bradford +2 4 £17,500 +2.94% 1
Wakefield -3 3 £21,000 -8.69% 1
Halifax -12 2 £17,500 -2.77% 1
Huddersfield - 2 £17,500 -
Keighley - 1 £18,500 - 1
Brighouse - 1 £17,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 July 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 50 (69.44%) Windows
2 40 (55.56%) Active Directory
3 35 (48.61%) Microsoft
4 30 (41.67%) MS Excel
5 29 (40.28%) MS Office
6 27 (37.50%) ITIL
7 23 (31.94%) MS Exchange
8 22 (30.56%) Windows 7
9 21 (29.17%) SLA
10 14 (19.44%) Windows XP
11 13 (18.06%) Time Management
12 11 (15.28%) Microsoft Certification
13 8 (11.11%) ITIL Certification
13 8 (11.11%) Service Management
14 7 (9.72%) Blackberry
15 5 (6.94%) Telecoms
15 5 (6.94%) Legal
16 4 (5.56%) Document Management
16 4 (5.56%) Windows Server 2003
16 4 (5.56%) Symantec
16 4 (5.56%) Citrix
16 4 (5.56%) VoIP
16 4 (5.56%) Windows Server 2008
16 4 (5.56%) Windows Vista
17 3 (4.17%) Exchange Server 2007
17 3 (4.17%) Exchange Server 2003
17 3 (4.17%) SQL
17 3 (4.17%) Pharmaceutical
17 3 (4.17%) French Language
17 3 (4.17%) German Language

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 24 July 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (31.94%) MS Exchange
2 3 (4.17%) Exchange Server 2007
2 3 (4.17%) Exchange Server 2003
3 2 (2.78%) Blackberry Enterprise Server
Applications
1 30 (41.67%) MS Excel
2 29 (40.28%) MS Office
3 1 (1.39%) MS PowerPoint
Communications & Networking
1 4 (5.56%) VoIP
2 2 (2.78%) DHCP
2 2 (2.78%) FTP
2 2 (2.78%) VPN
2 2 (2.78%) DNS
3 1 (1.39%) Internet
Database & Business Intelligence
1 2 (2.78%) SQL Server
1 2 (2.78%) SQL Server 2008
General
1 5 (6.94%) Telecoms
1 5 (6.94%) Legal
2 3 (4.17%) Pharmaceutical
2 3 (4.17%) French Language
2 3 (4.17%) German Language
2 3 (4.17%) Italian Language
2 3 (4.17%) Portuguese Language
2 3 (4.17%) Spanish Language
2 3 (4.17%) Swedish Language
2 3 (4.17%) Turkish Language
3 2 (2.78%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.39%) Web Services
Miscellaneous
1 7 (9.72%) Blackberry
2 2 (2.78%) NHS
3 1 (1.39%) Mathematics
3 1 (1.39%) Management Information System
3 1 (1.39%) Replication
Operating Systems
1 50 (69.44%) Windows
2 22 (30.56%) Windows 7
3 14 (19.44%) Windows XP
4 4 (5.56%) Windows Server 2003
4 4 (5.56%) Windows Server 2008
4 4 (5.56%) Windows Vista
Processes & Methodologies
1 27 (37.50%) ITIL
2 13 (18.06%) Time Management
3 8 (11.11%) Service Management
4 4 (5.56%) Document Management
5 2 (2.78%) Asset Management
5 2 (2.78%) Service Delivery
5 2 (2.78%) ITSM
5 2 (2.78%) Network Monitoring
6 1 (1.39%) Server Monitoring
6 1 (1.39%) Incident Management
6 1 (1.39%) Change Management
6 1 (1.39%) Problem Management
Programming Languages
1 3 (4.17%) SQL
2 1 (1.39%) C
Qualifications
1 11 (15.28%) Microsoft Certification
2 8 (11.11%) ITIL Certification
3 2 (2.78%) MOS
3 2 (2.78%) Cisco Certification
3 2 (2.78%) MCSE
3 2 (2.78%) MCSA
3 2 (2.78%) CCNA
3 2 (2.78%) Degree
3 2 (2.78%) MCDST
3 2 (2.78%) ITIL Foundation Certificate
4 1 (1.39%) MCITP
Quality Assurance & Compliance
1 21 (29.17%) SLA
System Software
1 40 (55.56%) Active Directory
2 2 (2.78%) XenApp
Systems Management
1 2 (2.78%) NetBackup
1 2 (2.78%) Norton AntiVirus
Vendors
1 35 (48.61%) Microsoft
2 4 (5.56%) Symantec
2 4 (5.56%) Citrix
3 2 (2.78%) CheckPoint
4 1 (1.39%) HP
4 1 (1.39%) LANDesk
Bradford, West Yorkshire
Complete Tech Limited
Salary: From £22,000 to £24,000 per annum
Posted: 18 hours ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: From £14,000 to £15,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Salary: Competitive Salary + Training, Career Path
Posted: 5 days ago
Leeds, West Yorkshire
Spencer Knight Recruitment
Salary: From £22,000 to £26,000 per annum + excellent benefits
Posted: 5 days ago
Keighley
Opus Recruitment Solutions Ltd
Salary: £18000 - £19000 per annum, Benefits: Amazing Training
Posted: 8 days ago
Halifax
Nigel Frank International Limited - Newcastle
Salary: £23000 - £26000 per annum + Pension, Bonus and Healthcare
Posted: 16 days ago
Leeds
Interquest - IQ ERP
Salary: £16000 - £20000 per annum + Pension, Health Insurance, Life Assurance
Posted: 16 days ago
Leeds, Yorkshire
EMIS
Salary: up to £19,000 per annum depending on level of experience.
Posted: 22 days ago