The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 161 172 139
Rank change year-on-year
+11 -33
Permanent jobs requiring a Service Desk Analyst 45 38 34
As % of all permanent IT jobs located in West Yorkshire 0.95% 0.78% 0.95%
As % of the Job Titles category 0.99% 0.81% 1.00%
Number of salaries quoted 39 34 28
Average salary £21,500 £18,875 £20,500
Average salary % change year-on-year
+13.90% -7.92%
90% offered a salary of more than £18,000 £17,000 £17,000
10% offered a salary of more than £24,500 £22,500 £24,000
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4532 4720 3390
As % of all permanent IT jobs located in West Yorkshire 95.67% 96.48% 94.32%
Number of salaries quoted 3634 3682 2668
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £60,000 £54,500 £52,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +12 33 £22,000 +16.55% 6
Halifax +13 7 £18,500 +5.71%
Wakefield +4 2 £21,000 +2.43% 1
Bradford -17 1 £18,000 -11.11% 1
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 31 August 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 73 (75.26%) Windows
2 65 (67.01%) Microsoft
3 62 (63.92%) Active Directory
4 59 (60.82%) MS Office
5 54 (55.67%) ITIL
6 48 (49.48%) MS Excel
7 37 (38.14%) Windows 7
8 30 (30.93%) SLA
9 26 (26.80%) Microsoft Certification
10 22 (22.68%) Windows XP
11 19 (19.59%) MS Exchange
12 18 (18.56%) Service Management
13 15 (15.46%) Citrix
13 15 (15.46%) MCDST
14 11 (11.34%) Blackberry
14 11 (11.34%) MCP
15 10 (10.31%) Windows 8
16 9 (9.28%) Blackberry Enterprise Server
16 9 (9.28%) MOS
17 8 (8.25%) Retail
17 8 (8.25%) VPN
17 8 (8.25%) Apple iOS
17 8 (8.25%) Windows Server 2008
18 7 (7.22%) Windows Vista
18 7 (7.22%) NHS
18 7 (7.22%) Windows Server 2003
18 7 (7.22%) TCP/IP
18 7 (7.22%) Pharmaceutical
18 7 (7.22%) DameWare
19 6 (6.19%) Telecoms

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 31 August 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (19.59%) MS Exchange
2 9 (9.28%) Blackberry Enterprise Server
3 3 (3.09%) SharePoint
Applications
1 59 (60.82%) MS Office
2 48 (49.48%) MS Excel
3 1 (1.03%) MS PowerPoint
Cloud Services
1 2 (2.06%) Office 365
Communications & Networking
1 8 (8.25%) VPN
2 7 (7.22%) TCP/IP
3 6 (6.19%) Internet
4 3 (3.09%) FTP
5 2 (2.06%) DHCP
5 2 (2.06%) DNS
6 1 (1.03%) Extranet
Database & Business Intelligence
1 4 (4.12%) SQL Server
1 4 (4.12%) SQL Server 2008
General
1 8 (8.25%) Retail
2 7 (7.22%) Pharmaceutical
3 6 (6.19%) Telecoms
4 4 (4.12%) Finance
5 3 (3.09%) Legal
6 2 (2.06%) Law
Libraries, Frameworks & Software Standards
1 2 (2.06%) .NET
1 2 (2.06%) Web Services
2 1 (1.03%) COM
Miscellaneous
1 11 (11.34%) Blackberry
2 7 (7.22%) NHS
3 4 (4.12%) Management Information System
3 4 (4.12%) Computer Science
4 2 (2.06%) Analytical Skills
5 1 (1.03%) Performance Metrics
5 1 (1.03%) Video Conferencing
Operating Systems
1 73 (75.26%) Windows
2 37 (38.14%) Windows 7
3 22 (22.68%) Windows XP
4 10 (10.31%) Windows 8
5 8 (8.25%) Windows Server 2008
5 8 (8.25%) Apple iOS
6 7 (7.22%) Windows Server 2003
6 7 (7.22%) Windows Vista
7 2 (2.06%) Android
Processes & Methodologies
1 54 (55.67%) ITIL
2 18 (18.56%) Service Management
3 6 (6.19%) ITSM
3 6 (6.19%) Incident Management
3 6 (6.19%) Time Management
4 4 (4.12%) Continuous Improvement
5 3 (3.09%) Service Desk Management
5 3 (3.09%) Mentoring
5 3 (3.09%) Problem Management
6 2 (2.06%) Document Management
6 2 (2.06%) Patch Management
6 2 (2.06%) Network Architecture
7 1 (1.03%) Service Delivery
7 1 (1.03%) E-Commerce
Programming Languages
1 5 (5.15%) SQL
Qualifications
1 26 (26.80%) Microsoft Certification
2 15 (15.46%) MCDST
3 11 (11.34%) MCP
4 9 (9.28%) MOS
5 6 (6.19%) Degree
6 5 (5.15%) MCSE
7 4 (4.12%) A+ Certification
8 3 (3.09%) ITIL Foundation Certificate
9 2 (2.06%) Security Cleared
10 1 (1.03%) ITIL Certification
10 1 (1.03%) MCITP
10 1 (1.03%) MCSA
10 1 (1.03%) CCA
Quality Assurance & Compliance
1 30 (30.93%) SLA
2 2 (2.06%) ISO/IEC 27001
System Software
1 62 (63.92%) Active Directory
2 5 (5.15%) XenApp
3 3 (3.09%) VMware Infrastructure
3 3 (3.09%) Hyper-V
4 1 (1.03%) Citrix Presentation Server
4 1 (1.03%) vSphere
Systems Management
1 7 (7.22%) DameWare
2 4 (4.12%) Norton AntiVirus
Vendors
1 65 (67.01%) Microsoft
2 15 (15.46%) Citrix
3 6 (6.19%) VMware
4 4 (4.12%) CheckPoint
4 4 (4.12%) Symantec
5 3 (3.09%) Cisco
6 2 (2.06%) Apple
6 2 (2.06%) LANDesk
7 1 (1.03%) Novell
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £20000 - £23000 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £16000 - £20800 per annum + benefits
Posted: 5 days ago
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 13 days ago
Leeds
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 27 days ago