The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 138 159 142
Rank change year-on-year
+21 -17
Permanent jobs requiring a Service Desk Analyst 75 40 40
As % of all permanent IT jobs located in West Yorkshire 1.50% 0.87% 1.02%
As % of the Job Titles category 1.53% 0.91% 1.06%
Number of salaries quoted 66 35 36
Average salary £22,500 £20,000 £21,500
Average salary % change year-on-year
+12.50% -6.97%
90% offered a salary of more than £17,500 £16,000 £17,000
10% offered a salary of more than £25,250 £23,250 £24,000
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4888 4392 3788
As % of all permanent IT jobs located in West Yorkshire 97.90% 95.31% 96.56%
Number of salaries quoted 3956 3477 3112
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £24,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 4 March 2015.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +24 59 £22,500 +12.50% 4
Wakefield -15 7 £17,000 -22.72% 1
Halifax +4 5 £23,000 -
Bradford - 3 £18,000 -
Huddersfield - 1 £25,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 4 March 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 96 (70.07%) ITIL
2 86 (62.77%) Active Directory
3 85 (62.04%) Windows
4 58 (42.34%) Microsoft
5 44 (32.12%) MS Office
6 35 (25.55%) Windows 7
7 34 (24.82%) MS Excel
8 31 (22.63%) Service Management
9 30 (21.90%) SLA
10 22 (16.06%) Windows XP
10 22 (16.06%) MS Exchange
11 20 (14.60%) Citrix
12 18 (13.14%) Microsoft Certification
13 15 (10.95%) Blackberry
13 15 (10.95%) Windows Server 2003
13 15 (10.95%) MCDST
14 14 (10.22%) Incident Management
14 14 (10.22%) Windows Server 2008
15 13 (9.49%) Symantec
15 13 (9.49%) Blackberry Enterprise Server
16 11 (8.03%) Internet
17 10 (7.30%) VMware
17 10 (7.30%) ITIL Foundation Certificate
17 10 (7.30%) MOS
18 9 (6.57%) XenApp
18 9 (6.57%) SQL Server 2008
18 9 (6.57%) VMware Infrastructure
18 9 (6.57%) SQL Server
19 8 (5.84%) Analytical Skills
20 7 (5.11%) Windows Vista

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 4 March 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (16.06%) MS Exchange
2 13 (9.49%) Blackberry Enterprise Server
3 3 (2.19%) CMS
4 2 (1.46%) Exchange Server 2007
4 2 (1.46%) Exchange Server 2010
5 1 (0.73%) SharePoint
Applications
1 44 (32.12%) MS Office
2 34 (24.82%) MS Excel
3 1 (0.73%) MS Visio
Business Applications
1 2 (1.46%) Remedy ITSM
2 1 (0.73%) Sage 50
2 1 (0.73%) Dynamics CRM
Cloud Services
1 2 (1.46%) Office 365
Communications & Networking
1 11 (8.03%) Internet
2 7 (5.11%) FTP
3 5 (3.65%) DNS
4 3 (2.19%) DHCP
5 2 (1.46%) Firewall
5 2 (1.46%) DMZ
5 2 (1.46%) VoIP
5 2 (1.46%) TCP/IP
6 1 (0.73%) ADSL
6 1 (0.73%) Broadband
6 1 (0.73%) Extranet
Database & Business Intelligence
1 9 (6.57%) SQL Server 2008
1 9 (6.57%) SQL Server
2 2 (1.46%) SQL Server 2005
General
1 7 (5.11%) Telecoms
2 5 (3.65%) Finance
3 2 (1.46%) Legal
4 1 (0.73%) Dutch Language
Libraries, Frameworks & Software Standards
1 1 (0.73%) Web Services
Miscellaneous
1 15 (10.95%) Blackberry
2 8 (5.84%) Analytical Skills
3 3 (2.19%) Mobile App
3 3 (2.19%) Computer Science
4 2 (1.46%) Management Information System
4 2 (1.46%) iPhone
4 2 (1.46%) Performance Metrics
5 1 (0.73%) iPad
5 1 (0.73%) Client/Server
Operating Systems
1 85 (62.04%) Windows
2 35 (25.55%) Windows 7
3 22 (16.06%) Windows XP
4 15 (10.95%) Windows Server 2003
5 14 (10.22%) Windows Server 2008
6 7 (5.11%) Windows Vista
7 4 (2.92%) Windows Server 2012
8 3 (2.19%) Windows 8
8 3 (2.19%) Linux
9 2 (1.46%) Apple iOS
9 2 (1.46%) Android
10 1 (0.73%) Windows Mobile
10 1 (0.73%) Windows 2000
Processes & Methodologies
1 96 (70.07%) ITIL
2 31 (22.63%) Service Management
3 14 (10.22%) Incident Management
4 6 (4.38%) Problem Management
4 6 (4.38%) Coaching
5 5 (3.65%) Continuous Improvement
5 5 (3.65%) ITSM
6 4 (2.92%) Time Management
7 3 (2.19%) QMS
7 3 (2.19%) Content Management
7 3 (2.19%) E-Commerce
7 3 (2.19%) Service Delivery
8 2 (1.46%) Stakeholder Management
8 2 (1.46%) Logistics
9 1 (0.73%) Line Management
9 1 (0.73%) Change Control
9 1 (0.73%) Agile Software Development
9 1 (0.73%) Document Management
9 1 (0.73%) CRM
9 1 (0.73%) PRINCE2
Qualifications
1 18 (13.14%) Microsoft Certification
2 15 (10.95%) MCDST
3 10 (7.30%) ITIL Foundation Certificate
3 10 (7.30%) MOS
4 6 (4.38%) MCP
4 6 (4.38%) Citrix Certification
5 5 (3.65%) Degree
6 4 (2.92%) MCSA
7 3 (2.19%) A+ Certification
8 2 (1.46%) ITIL Certification
8 2 (1.46%) VCP4
9 1 (0.73%) SC Cleared
9 1 (0.73%) Security Cleared
9 1 (0.73%) MCTS
9 1 (0.73%) CCNA
9 1 (0.73%) CCA
9 1 (0.73%) Cisco Certification
Quality Assurance & Compliance
1 30 (21.90%) SLA
System Software
1 86 (62.77%) Active Directory
2 9 (6.57%) XenApp
2 9 (6.57%) VMware Infrastructure
3 2 (1.46%) Hyper-V
Systems Management
1 7 (5.11%) Norton AntiVirus
2 3 (2.19%) SCCM
3 2 (1.46%) DameWare
3 2 (1.46%) Backup Exec
4 1 (0.73%) SCOM
4 1 (0.73%) NetBackup
Vendors
1 58 (42.34%) Microsoft
2 20 (14.60%) Citrix
3 13 (9.49%) Symantec
4 10 (7.30%) VMware
5 7 (5.11%) CheckPoint
6 3 (2.19%) Dell
7 2 (1.46%) Remedy
7 2 (1.46%) BMC
7 2 (1.46%) Cisco
8 1 (0.73%) LANDesk
8 1 (0.73%) Northgate
8 1 (0.73%) Apple
8 1 (0.73%) Sage
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 - £18000 per annum + Benefits
Posted: 6 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 5 days ago