The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 163 180 137
Rank change year-on-year
+17 -43
Permanent jobs requiring a Service Desk Analyst 50 31 39
As % of all permanent IT jobs located in West Yorkshire 1.04% 0.63% 1.08%
As % of the Job Titles category 1.08% 0.65% 1.15%
Number of salaries quoted 38 26 32
Average salary £21,750 £18,000 £19,500
Average salary % change year-on-year
+20.83% -7.69%
90% offered a salary of more than £18,000 £17,000 £17,000
10% offered a salary of more than £24,650 £21,350 £22,950
UK excluding London average salary £22,000 £21,925 £20,500
% change year-on-year
+0.34% +6.95%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4628 4770 3405
As % of all permanent IT jobs located in West Yorkshire 96.22% 96.89% 94.11%
Number of salaries quoted 3705 3801 2620
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +20 37 £22,000 +18.91% 5
Halifax -1 7 £18,500 +5.71%
Bradford -21 3 £18,000 +2.85%
Keighley -4 1 £18,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 5 August 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 76 (70.37%) Windows
2 65 (60.19%) Active Directory
3 64 (59.26%) Microsoft
4 60 (55.56%) ITIL
5 53 (49.07%) MS Office
6 47 (43.52%) MS Excel
7 37 (34.26%) Windows 7
8 32 (29.63%) SLA
9 22 (20.37%) Microsoft Certification
10 21 (19.44%) Service Management
11 17 (15.74%) MS Exchange
12 14 (12.96%) Windows XP
13 13 (12.04%) Blackberry
13 13 (12.04%) Citrix
13 13 (12.04%) MCDST
14 10 (9.26%) Windows Server 2008
14 10 (9.26%) MOS
15 9 (8.33%) Blackberry Enterprise Server
15 9 (8.33%) Apple iOS
16 8 (7.41%) Time Management
16 8 (7.41%) Degree
16 8 (7.41%) Retail
16 8 (7.41%) TCP/IP
17 7 (6.48%) NHS
17 7 (6.48%) Windows Server 2003
17 7 (6.48%) Pharmaceutical
17 7 (6.48%) Problem Management
18 6 (5.56%) Incident Management
18 6 (5.56%) Telecoms
18 6 (5.56%) MCP

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 5 August 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (15.74%) MS Exchange
2 9 (8.33%) Blackberry Enterprise Server
3 3 (2.78%) SharePoint
4 1 (0.93%) Exchange Server 2007
Applications
1 53 (49.07%) MS Office
2 47 (43.52%) MS Excel
3 1 (0.93%) MS PowerPoint
Cloud Services
1 3 (2.78%) Office 365
Communications & Networking
1 8 (7.41%) TCP/IP
2 5 (4.63%) FTP
3 4 (3.70%) VPN
3 4 (3.70%) Internet
4 3 (2.78%) DNS
4 3 (2.78%) DHCP
5 1 (0.93%) DMZ
5 1 (0.93%) Extranet
5 1 (0.93%) Firewall
5 1 (0.93%) WebEx
Database & Business Intelligence
1 4 (3.70%) SQL Server
1 4 (3.70%) SQL Server 2008
General
1 8 (7.41%) Retail
2 7 (6.48%) Pharmaceutical
3 6 (5.56%) Telecoms
4 4 (3.70%) Finance
5 2 (1.85%) Law
6 1 (0.93%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.85%) .NET
2 1 (0.93%) COM
Miscellaneous
1 13 (12.04%) Blackberry
2 7 (6.48%) NHS
3 5 (4.63%) Management Information System
4 4 (3.70%) Computer Science
5 3 (2.78%) Mobile App
6 1 (0.93%) Analytical Skills
Operating Systems
1 76 (70.37%) Windows
2 37 (34.26%) Windows 7
3 14 (12.96%) Windows XP
4 10 (9.26%) Windows Server 2008
5 9 (8.33%) Apple iOS
6 7 (6.48%) Windows Server 2003
7 5 (4.63%) Windows 8
8 3 (2.78%) Windows Vista
8 3 (2.78%) Android
8 3 (2.78%) Linux
9 1 (0.93%) Windows Server 2012
Processes & Methodologies
1 60 (55.56%) ITIL
2 21 (19.44%) Service Management
3 8 (7.41%) Time Management
4 7 (6.48%) Problem Management
5 6 (5.56%) Incident Management
6 4 (3.70%) ITSM
6 4 (3.70%) E-Commerce
6 4 (3.70%) Continuous Improvement
7 3 (2.78%) Mentoring
8 2 (1.85%) Patch Management
8 2 (1.85%) Service Desk Management
8 2 (1.85%) Network Architecture
8 2 (1.85%) Document Management
8 2 (1.85%) Logistics
9 1 (0.93%) Service Delivery
Programming Languages
1 5 (4.63%) SQL
Qualifications
1 22 (20.37%) Microsoft Certification
2 13 (12.04%) MCDST
3 10 (9.26%) MOS
4 8 (7.41%) Degree
5 6 (5.56%) MCP
6 4 (3.70%) MCSE
6 4 (3.70%) A+ Certification
6 4 (3.70%) ITIL Foundation Certificate
7 2 (1.85%) Security Cleared
8 1 (0.93%) ITIL Certification
Quality Assurance & Compliance
1 32 (29.63%) SLA
2 2 (1.85%) ISO/IEC 27001
System Software
1 65 (60.19%) Active Directory
2 5 (4.63%) XenApp
3 1 (0.93%) vSphere
3 1 (0.93%) Citrix Presentation Server
3 1 (0.93%) VMware Infrastructure
Systems Management
1 4 (3.70%) Norton AntiVirus
2 3 (2.78%) DameWare
3 1 (0.93%) Backup Exec
Vendors
1 64 (59.26%) Microsoft
2 13 (12.04%) Citrix
3 5 (4.63%) VMware
4 4 (3.70%) CheckPoint
4 4 (3.70%) Symantec
5 2 (1.85%) LANDesk
5 2 (1.85%) Apple
6 1 (0.93%) Novell
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 4 days ago
West Yorkshire
Rullion IT Plus
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Telefnica
Posted: 5 days ago
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 5 days ago