The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 138 165 144
Rank change year-on-year
+27 -21
Permanent jobs requiring a Service Desk Analyst 68 37 42
As % of all permanent IT jobs located in West Yorkshire 1.35% 0.76% 1.08%
As % of the Job Titles category 1.38% 0.79% 1.12%
Number of salaries quoted 58 35 39
Average salary £22,500 £20,000 £21,500
Average salary % change year-on-year
+12.50% -6.97%
90% offered a salary of more than £18,500 £16,500 £17,000
10% offered a salary of more than £25,150 £22,000 £23,200
UK excluding London average salary £21,750 £21,000 £21,500
% change year-on-year
+3.57% -2.32%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4921 4668 3742
As % of all permanent IT jobs located in West Yorkshire 97.54% 95.69% 96.34%
Number of salaries quoted 3925 3771 3024
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £26,000 £23,500 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 30 March 2015.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +33 56 £22,500 +12.50% 3
Halifax +8 5 £23,000 +24.32% 1
Wakefield -9 5 £17,000 -20.00% 1
Bradford -6 1 £18,000 -2.70%
Huddersfield -7 1 £25,000 +25.00%
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 March 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 86 (67.19%) ITIL
2 83 (64.84%) Active Directory
3 82 (64.06%) Windows
4 55 (42.97%) Microsoft
5 42 (32.81%) MS Office
6 38 (29.69%) Windows 7
7 32 (25.00%) MS Excel
7 32 (25.00%) Service Management
8 25 (19.53%) SLA
9 17 (13.28%) MS Exchange
10 16 (12.50%) Microsoft Certification
11 15 (11.72%) Citrix
11 15 (11.72%) Windows XP
11 15 (11.72%) MCDST
12 13 (10.16%) Incident Management
12 13 (10.16%) Blackberry
13 11 (8.59%) Blackberry Enterprise Server
13 11 (8.59%) Internet
13 11 (8.59%) MOS
14 10 (7.81%) Windows Server 2008
15 9 (7.03%) Windows Server 2003
16 8 (6.25%) SQL Server
16 8 (6.25%) FTP
16 8 (6.25%) SQL Server 2008
17 7 (5.47%) XenApp
17 7 (5.47%) ITIL Foundation Certificate
17 7 (5.47%) Telecoms
17 7 (5.47%) Symantec
18 6 (4.69%) Norton AntiVirus
18 6 (4.69%) ITSM

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 March 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (13.28%) MS Exchange
2 11 (8.59%) Blackberry Enterprise Server
3 3 (2.34%) CMS
4 2 (1.56%) Exchange Server 2007
5 1 (0.78%) Exchange Server 2010
Applications
1 42 (32.81%) MS Office
2 32 (25.00%) MS Excel
Business Applications
1 1 (0.78%) Remedy ITSM
Cloud Services
1 2 (1.56%) Office 365
Communications & Networking
1 11 (8.59%) Internet
2 8 (6.25%) FTP
3 4 (3.13%) DNS
4 2 (1.56%) DMZ
4 2 (1.56%) TCP/IP
4 2 (1.56%) DHCP
4 2 (1.56%) Firewall
5 1 (0.78%) ADSL
5 1 (0.78%) Broadband
5 1 (0.78%) VoIP
5 1 (0.78%) Extranet
Database & Business Intelligence
1 8 (6.25%) SQL Server
1 8 (6.25%) SQL Server 2008
2 2 (1.56%) SQL Server 2005
General
1 7 (5.47%) Telecoms
2 3 (2.34%) Finance
3 2 (1.56%) Legal
4 1 (0.78%) Dutch Language
Libraries, Frameworks & Software Standards
1 1 (0.78%) Web Services
Miscellaneous
1 13 (10.16%) Blackberry
2 3 (2.34%) Computer Science
2 3 (2.34%) Mobile App
3 2 (1.56%) Analytical Skills
3 2 (1.56%) Management Information System
4 1 (0.78%) Client/Server
Operating Systems
1 82 (64.06%) Windows
2 38 (29.69%) Windows 7
3 15 (11.72%) Windows XP
4 10 (7.81%) Windows Server 2008
5 9 (7.03%) Windows Server 2003
6 4 (3.13%) Windows Server 2012
7 3 (2.34%) Apple iOS
7 3 (2.34%) Windows 8
7 3 (2.34%) Linux
8 2 (1.56%) Windows Vista
8 2 (1.56%) Android
Processes & Methodologies
1 86 (67.19%) ITIL
2 32 (25.00%) Service Management
3 13 (10.16%) Incident Management
4 6 (4.69%) Problem Management
4 6 (4.69%) ITSM
5 5 (3.91%) Coaching
6 4 (3.13%) Time Management
6 4 (3.13%) Continuous Improvement
7 3 (2.34%) Content Management
7 3 (2.34%) QMS
7 3 (2.34%) E-Commerce
8 2 (1.56%) Stakeholder Management
8 2 (1.56%) Service Delivery
8 2 (1.56%) Logistics
9 1 (0.78%) Agile Software Development
9 1 (0.78%) Project Management
9 1 (0.78%) PRINCE2
9 1 (0.78%) Document Management
9 1 (0.78%) Line Management
Qualifications
1 16 (12.50%) Microsoft Certification
2 15 (11.72%) MCDST
3 11 (8.59%) MOS
4 7 (5.47%) ITIL Foundation Certificate
5 5 (3.91%) Degree
6 3 (2.34%) A+ Certification
6 3 (2.34%) MCP
7 2 (1.56%) ITIL Certification
8 1 (0.78%) MCSA
8 1 (0.78%) Citrix Certification
8 1 (0.78%) SC Cleared
8 1 (0.78%) Security Cleared
Quality Assurance & Compliance
1 25 (19.53%) SLA
System Software
1 83 (64.84%) Active Directory
2 7 (5.47%) XenApp
3 5 (3.91%) VMware Infrastructure
4 2 (1.56%) Hyper-V
Systems Management
1 6 (4.69%) Norton AntiVirus
2 2 (1.56%) DameWare
2 2 (1.56%) Backup Exec
3 1 (0.78%) SCCM
Vendors
1 55 (42.97%) Microsoft
2 15 (11.72%) Citrix
3 7 (5.47%) Symantec
4 6 (4.69%) CheckPoint
4 6 (4.69%) VMware
5 3 (2.34%) Dell
6 2 (1.56%) LANDesk
7 1 (0.78%) BMC
7 1 (0.78%) Cisco
7 1 (0.78%) Remedy
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + Benefits, Pension, Training
Posted: Yesterday
Leeds
Searchability
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 3 days ago
Wakefield, West Yorkshire
Consult Solutions
Salary: £17000 - £20000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 5 days ago