The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 145 145 185
Rank change year-on-year
0 +40
Permanent jobs requiring a Service Desk Analyst 54 61 38
As % of all permanent IT jobs located in West Yorkshire 1.39% 1.33% 0.76%
As % of the Job Titles category 1.42% 1.36% 0.78%
Number of salaries quoted 52 51 35
Median salary £21,500 £22,000 £21,000
Median salary % change year-on-year
-2.27% +4.76%
90% offered a salary of more than £17,100 £18,000 £17,500
10% offered a salary of more than £25,000 £25,000 £25,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3807 4501 4889
As % of all permanent IT jobs located in West Yorkshire 98.07% 98.00% 97.80%
Number of salaries quoted 3228 3605 3942
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,000 £24,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 25 June 2016.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +7 32 £21,500 -2.27% 3
Wakefield +12 16 £21,500 +22.85% 1
Bradford +14 3 £25,000 +38.88%
Halifax 0 1 £21,000 -16.00% 1
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 25 June 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 79 (73.15%) Windows
2 65 (60.19%) Active Directory
3 51 (47.22%) MS Office
4 50 (46.30%) Microsoft
5 45 (41.67%) ITIL
6 40 (37.04%) Windows Server
7 37 (34.26%) Windows 7
7 37 (34.26%) MS Excel
8 34 (31.48%) Microsoft Certification
9 32 (29.63%) MCP
10 25 (23.15%) Internet
11 23 (21.30%) Service Management
12 22 (20.37%) Time Management
13 21 (19.44%) Intranet
14 20 (18.52%) Remedy
14 20 (18.52%) MCSE
15 19 (17.59%) ITIL Certification
15 19 (17.59%) Incident Management
16 18 (16.67%) Windows XP
17 16 (14.81%) VMware
17 16 (14.81%) MS PowerPoint
18 15 (13.89%) VMware Infrastructure
18 15 (13.89%) Blackberry
19 14 (12.96%) MS Exchange
20 13 (12.04%) Citrix
21 12 (11.11%) SLA
22 11 (10.19%) Office 365
23 10 (9.26%) SQL
24 8 (7.41%) Finance
24 8 (7.41%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.96%) MS Exchange
2 7 (6.48%) IIS
3 6 (5.56%) Blackberry Enterprise Server
3 6 (5.56%) IBM Notes
3 6 (5.56%) SharePoint
4 3 (2.78%) Exchange Server 2003
4 3 (2.78%) Exchange Server 2010
Applications
1 51 (47.22%) MS Office
2 37 (34.26%) MS Excel
3 16 (14.81%) MS PowerPoint
Cloud Services
1 11 (10.19%) Office 365
Communications & Networking
1 25 (23.15%) Internet
2 21 (19.44%) Intranet
3 6 (5.56%) Remote Desktop
4 3 (2.78%) VPN
5 2 (1.85%) Firewall
5 2 (1.85%) LAN
5 2 (1.85%) VoIP
5 2 (1.85%) WAN
6 1 (0.93%) DNS
6 1 (0.93%) Wireless
Database & Business Intelligence
1 8 (7.41%) SQL Server
Development Applications
1 2 (1.85%) JIRA
General
1 8 (7.41%) Finance
2 5 (4.63%) Back Office
3 4 (3.70%) Retail
4 3 (2.78%) Telecoms
5 2 (1.85%) Publishing
Libraries, Frameworks & Software Standards
1 5 (4.63%) Web Services
2 1 (0.93%) .NET
2 1 (0.93%) HTML
Miscellaneous
1 15 (13.89%) Blackberry
2 8 (7.41%) Analytical Skills
3 2 (1.85%) Management Information System
4 1 (0.93%) Fat Client
4 1 (0.93%) Thin Client
Operating Systems
1 79 (73.15%) Windows
2 40 (37.04%) Windows Server
3 37 (34.26%) Windows 7
4 18 (16.67%) Windows XP
5 8 (7.41%) Windows Server 2003
6 6 (5.56%) Windows 10
7 5 (4.63%) Windows 8
7 5 (4.63%) Windows Server 2008
8 3 (2.78%) Windows Server 2012
8 3 (2.78%) Windows Vista
Processes & Methodologies
1 45 (41.67%) ITIL
2 23 (21.30%) Service Management
3 22 (20.37%) Time Management
4 19 (17.59%) Incident Management
5 6 (5.56%) ITIL V3
5 6 (5.56%) Supplier Management
6 5 (4.63%) CAFM
6 5 (4.63%) EAM
6 5 (4.63%) Root Cause Analysis
6 5 (4.63%) Service Delivery
7 3 (2.78%) ITSM
8 2 (1.85%) Configuration Management
8 2 (1.85%) Document Management
8 2 (1.85%) IT Governance
8 2 (1.85%) Ticket Management
9 1 (0.93%) Analytics
9 1 (0.93%) Change Management
9 1 (0.93%) Fault Analysis
9 1 (0.93%) Process Management
9 1 (0.93%) Trend Analysis
Programming Languages
1 10 (9.26%) SQL
2 3 (2.78%) Java
3 2 (1.85%) T-SQL
4 1 (0.93%) JavaScript
Qualifications
1 34 (31.48%) Microsoft Certification
2 32 (29.63%) MCP
3 20 (18.52%) MCSE
4 19 (17.59%) ITIL Certification
5 5 (4.63%) CCA
5 5 (4.63%) Citrix Certification
5 5 (4.63%) MCDST
6 4 (3.70%) MCSA
7 3 (2.78%) Degree
8 2 (1.85%) ITIL Foundation Certificate
8 2 (1.85%) SC Cleared
8 2 (1.85%) Security Cleared
9 1 (0.93%) MCITP
Quality Assurance & Compliance
1 12 (11.11%) SLA
2 5 (4.63%) COBIT
System Software
1 65 (60.19%) Active Directory
2 15 (13.89%) VMware Infrastructure
3 2 (1.85%) Hyper-V
4 1 (0.93%) Citrix Presentation Server
Systems Management
1 3 (2.78%) DameWare
2 1 (0.93%) Backup Exec
Vendors
1 50 (46.30%) Microsoft
2 20 (18.52%) Remedy
3 16 (14.81%) VMware
4 13 (12.04%) Citrix
5 7 (6.48%) HP
6 6 (5.56%) Cisco
6 6 (5.56%) Dell
6 6 (5.56%) Lotus
7 1 (0.93%) Symantec
7 1 (0.93%) Xerox
Leeds, West Yorkshire
NHS Blood And Transplant
Salary: From £21,909 to £28,462 per annum (pro rata for part time)
Posted: 3 days ago
Halifax, West Yorkshire
Spring Technology
Salary: £20000.00 - £22000.00 per annum
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Benefits
Posted: 5 days ago
Wakefield, West Yorkshire
Harvey Nash plc
Salary: £20000 - £23000 per annum + excellent benefits
Posted: 5 days ago