The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 145 173 161
Rank change year-on-year
+28 -12
Permanent jobs requiring a Service Desk Analyst 38 37 64
As % of all permanent IT jobs located in West Yorkshire 1.05% 0.83% 1.27%
As % of the Job Titles category 1.07% 0.85% 1.30%
Number of salaries quoted 35 33 63
Median salary £22,000 £21,000 £19,000
Median salary % change year-on-year
+4.76% +10.52%
90% offered a salary of more than £18,000 £18,200 £16,500
10% offered a salary of more than £29,600 £24,500 £23,500
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3552 4341 4912
As % of all permanent IT jobs located in West Yorkshire 97.80% 97.79% 97.85%
Number of salaries quoted 3109 3594 3956
Median salary £40,000 £40,000 £38,000
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 10 December 2016.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +23 28 £22,000 +4.76% 2
Bradford +2 7 £24,000 +33.33% 1
Wakefield -2 1 £19,800 +1.53%
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 10 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 70 (69.31%) Windows
2 67 (66.34%) Active Directory
3 48 (47.52%) ITIL
4 43 (42.57%) MS Office
5 41 (40.59%) MS Excel
6 39 (38.61%) SLA
6 39 (38.61%) Microsoft
7 37 (36.63%) Windows 7
8 31 (30.69%) MS Exchange
8 31 (30.69%) Windows Server
9 23 (22.77%) Microsoft Certification
9 23 (22.77%) Time Management
10 14 (13.86%) MCSE
11 12 (11.88%) Analytical Skills
11 12 (11.88%) VMware
11 12 (11.88%) Office 365
12 11 (10.89%) Windows 8
12 11 (10.89%) VMware Infrastructure
12 11 (10.89%) Windows 10
12 11 (10.89%) Remote Desktop
13 10 (9.90%) MCSA
13 10 (9.90%) TCP/IP
14 9 (8.91%) Internet
14 9 (8.91%) ITIL V3
15 8 (7.92%) MS PowerPoint
15 8 (7.92%) MCITP
15 8 (7.92%) Blackberry Enterprise Server
15 8 (7.92%) Service Management
15 8 (7.92%) MCP
16 7 (6.93%) VPN

Service Desk Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (30.69%) MS Exchange
2 8 (7.92%) Blackberry Enterprise Server
3 2 (1.98%) Exchange Server 2010
4 1 (0.99%) Exchange Server 2003
4 1 (0.99%) Exchange Server 2007
4 1 (0.99%) IBM Notes
4 1 (0.99%) IIS
4 1 (0.99%) SharePoint
Applications
1 43 (42.57%) MS Office
2 41 (40.59%) MS Excel
3 8 (7.92%) MS PowerPoint
Cloud Services
1 12 (11.88%) Office 365
2 1 (0.99%) Microsoft Azure
Communications & Networking
1 11 (10.89%) Remote Desktop
2 10 (9.90%) TCP/IP
3 9 (8.91%) Internet
4 7 (6.93%) VPN
5 5 (4.95%) DNS
6 4 (3.96%) DHCP
7 2 (1.98%) VoIP
7 2 (1.98%) WAN
8 1 (0.99%) Firewall
8 1 (0.99%) Intranet
8 1 (0.99%) LAN
8 1 (0.99%) SAN
Database & Business Intelligence
1 4 (3.96%) SQL Server
Development Applications
1 1 (0.99%) JIRA
General
1 7 (6.93%) Finance
2 5 (4.95%) Law
3 4 (3.96%) Marketing
4 2 (1.98%) French Language
4 2 (1.98%) German Language
4 2 (1.98%) Italian Language
4 2 (1.98%) Manufacturing
4 2 (1.98%) Pharmaceutical
4 2 (1.98%) Portuguese Language
4 2 (1.98%) Spanish Language
4 2 (1.98%) Swedish Language
4 2 (1.98%) Turkish Language
5 1 (0.99%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.99%) HTML
Miscellaneous
1 12 (11.88%) Analytical Skills
2 2 (1.98%) e-Health
2 2 (1.98%) Handset
2 2 (1.98%) iPhone
2 2 (1.98%) Smartphone
3 1 (0.99%) Fintech
Operating Systems
1 70 (69.31%) Windows
2 37 (36.63%) Windows 7
3 31 (30.69%) Windows Server
4 11 (10.89%) Windows 10
4 11 (10.89%) Windows 8
5 7 (6.93%) Windows XP
6 6 (5.94%) Windows Server 2008
7 4 (3.96%) Linux
7 4 (3.96%) Windows Server 2012
8 3 (2.97%) Windows Vista
9 2 (1.98%) Android
9 2 (1.98%) Apple iOS
9 2 (1.98%) Windows Phone
10 1 (0.99%) Windows Server 2003
Processes & Methodologies
1 48 (47.52%) ITIL
2 23 (22.77%) Time Management
3 9 (8.91%) ITIL V3
4 8 (7.92%) Service Management
5 6 (5.94%) Trend Analysis
6 5 (4.95%) Network Architecture
6 5 (4.95%) Service Desk Management
7 4 (3.96%) Agile Software Development
7 4 (3.96%) Incident Management
7 4 (3.96%) Patch Management
7 4 (3.96%) PRINCE2
7 4 (3.96%) Project Management
8 3 (2.97%) Configuration Management
8 3 (2.97%) Creative Problem-Solving
8 3 (2.97%) Mobile Device Management
9 2 (1.98%) Stakeholder Management
9 2 (1.98%) Supplier Management
10 1 (0.99%) Continuous Improvement
10 1 (0.99%) Problem Management
10 1 (0.99%) Root Cause Analysis
Programming Languages
1 5 (4.95%) SQL
1 5 (4.95%) T-SQL
2 4 (3.96%) Java
3 1 (0.99%) JavaScript
Qualifications
1 23 (22.77%) Microsoft Certification
2 14 (13.86%) MCSE
3 10 (9.90%) MCSA
4 8 (7.92%) MCITP
4 8 (7.92%) MCP
5 6 (5.94%) MCDST
6 4 (3.96%) Security Cleared
7 2 (1.98%) Degree
7 2 (1.98%) ITIL Certification
7 2 (1.98%) ITIL Foundation Certificate
8 1 (0.99%) A+ Certification
Quality Assurance & Compliance
1 39 (38.61%) SLA
2 4 (3.96%) ISO/IEC 27001
3 3 (2.97%) QA
System Software
1 67 (66.34%) Active Directory
2 11 (10.89%) VMware Infrastructure
3 2 (1.98%) Hyper-V
Systems Management
1 5 (4.95%) DameWare
2 3 (2.97%) Backup Exec
2 3 (2.97%) OpenView
2 3 (2.97%) ServiceCenter
3 2 (1.98%) OVSD
4 1 (0.99%) SCCM
Vendors
1 39 (38.61%) Microsoft
2 12 (11.88%) VMware
3 7 (6.93%) Citrix
4 4 (3.96%) HP
5 3 (2.97%) Bomgar
5 3 (2.97%) Symantec
6 2 (1.98%) Apple
6 2 (1.98%) Remedy
6 2 (1.98%) ServiceNow
7 1 (0.99%) Avaya
7 1 (0.99%) Cisco
7 1 (0.99%) Dell
7 1 (0.99%) Lotus