The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 169 140 148
Rank change year-on-year
-29 +8
Permanent jobs requiring a Service Desk Analyst 48 40 39
As % of all permanent IT jobs located in West Yorkshire 0.95% 1.09% 1.03%
As % of the Job Titles category 0.98% 1.15% 1.06%
Number of salaries quoted 42 34 35
Average salary £19,000 £20,500 £17,000
Average salary % change year-on-year
-7.31% +20.58%
90% offered a salary of more than £17,500 £16,300 £15,000
10% offered a salary of more than £22,500 £24,350 £22,000
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4912 3481 3666
As % of all permanent IT jobs located in West Yorkshire 96.79% 94.88% 96.78%
Number of salaries quoted 3834 2781 3072
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,000 £23,500
10% offered a salary of more than £52,500 £51,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -19 40 £19,125 -6.70% 2
Wakefield - 13 £20,000 - 1
Bradford -6 7 £19,000 +8.57%
Dewsbury - 5 £19,000 -
Halifax -8 1 £17,500 -7.89% 1
Huddersfield - 1 £17,500 -
Keighley - 1 £18,500 -
Brighouse - 1 £17,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 September 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 54 (65.06%) Windows
2 45 (54.22%) ITIL
3 40 (48.19%) MS Office
3 40 (48.19%) Active Directory
4 38 (45.78%) Microsoft
5 35 (42.17%) MS Excel
6 29 (34.94%) SLA
7 27 (32.53%) MS Exchange
8 23 (27.71%) Windows XP
8 23 (27.71%) Windows 7
9 16 (19.28%) Symantec
10 15 (18.07%) Blackberry
11 14 (16.87%) Blackberry Enterprise Server
11 14 (16.87%) Citrix
12 12 (14.46%) Microsoft Certification
13 11 (13.25%) Windows Server 2003
13 11 (13.25%) Service Management
13 11 (13.25%) Time Management
14 10 (12.05%) Windows Vista
14 10 (12.05%) ITIL Foundation Certificate
15 9 (10.84%) XenApp
16 8 (9.64%) VMware Infrastructure
16 8 (9.64%) Windows Server 2008
16 8 (9.64%) SQL Server 2008
16 8 (9.64%) VMware
16 8 (9.64%) ITIL Certification
16 8 (9.64%) SQL Server
17 7 (8.43%) Citrix Certification
17 7 (8.43%) CheckPoint
17 7 (8.43%) Norton AntiVirus

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 18 September 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (32.53%) MS Exchange
2 14 (16.87%) Blackberry Enterprise Server
3 5 (6.02%) SharePoint
4 2 (2.41%) Exchange Server 2010
5 1 (1.20%) Exchange Server 2007
5 1 (1.20%) Exchange Server 2003
Applications
1 40 (48.19%) MS Office
2 35 (42.17%) MS Excel
3 6 (7.23%) MS Visio
4 2 (2.41%) MS PowerPoint
Business Applications
1 3 (3.61%) Dynamics CRM
1 3 (3.61%) Sage 50
2 2 (2.41%) Remedy ITSM
Communications & Networking
1 6 (7.23%) VoIP
2 5 (6.02%) FTP
3 4 (4.82%) DNS
4 3 (3.61%) DHCP
5 2 (2.41%) VPN
6 1 (1.20%) Broadband
6 1 (1.20%) Internet
Database & Business Intelligence
1 8 (9.64%) SQL Server 2008
1 8 (9.64%) SQL Server
2 1 (1.20%) SQL Server 2005
General
1 5 (6.02%) Finance
1 5 (6.02%) Legal
2 4 (4.82%) Telecoms
3 3 (3.61%) Pharmaceutical
3 3 (3.61%) French Language
3 3 (3.61%) German Language
3 3 (3.61%) Italian Language
3 3 (3.61%) Portuguese Language
3 3 (3.61%) Spanish Language
3 3 (3.61%) Swedish Language
3 3 (3.61%) Turkish Language
4 1 (1.20%) Marketing
Miscellaneous
1 15 (18.07%) Blackberry
2 5 (6.02%) Analytical Skills
3 3 (3.61%) Mathematics
3 3 (3.61%) iPhone
4 2 (2.41%) iPad
5 1 (1.20%) NHS
5 1 (1.20%) Statistics
Operating Systems
1 54 (65.06%) Windows
2 23 (27.71%) Windows XP
2 23 (27.71%) Windows 7
3 11 (13.25%) Windows Server 2003
4 10 (12.05%) Windows Vista
5 8 (9.64%) Windows Server 2008
6 2 (2.41%) Windows 8
7 1 (1.20%) Windows 2000
7 1 (1.20%) Windows Mobile
7 1 (1.20%) Windows Server 2012
Processes & Methodologies
1 45 (54.22%) ITIL
2 11 (13.25%) Service Management
2 11 (13.25%) Time Management
3 7 (8.43%) ITSM
4 6 (7.23%) Continuous Improvement
5 5 (6.02%) Coaching
6 4 (4.82%) Network Monitoring
6 4 (4.82%) Incident Management
6 4 (4.82%) Document Management
7 3 (3.61%) CRM
8 2 (2.41%) Change Control
8 2 (2.41%) Asset Management
9 1 (1.20%) Service Delivery
9 1 (1.20%) Server Monitoring
9 1 (1.20%) Mentoring
9 1 (1.20%) ITIL V3
Programming Languages
1 2 (2.41%) SQL
2 1 (1.20%) C
Qualifications
1 12 (14.46%) Microsoft Certification
2 10 (12.05%) ITIL Foundation Certificate
3 8 (9.64%) ITIL Certification
4 7 (8.43%) Citrix Certification
5 5 (6.02%) MCSE
6 4 (4.82%) MCSA
6 4 (4.82%) MCP
7 3 (3.61%) Cisco Certification
7 3 (3.61%) CCNA
8 2 (2.41%) MCDST
8 2 (2.41%) MCTS
8 2 (2.41%) CCA
9 1 (1.20%) MCITP
9 1 (1.20%) Degree
Quality Assurance & Compliance
1 29 (34.94%) SLA
System Software
1 40 (48.19%) Active Directory
2 9 (10.84%) XenApp
3 8 (9.64%) VMware Infrastructure
4 1 (1.20%) Hyper-V
Systems Management
1 7 (8.43%) Norton AntiVirus
1 7 (8.43%) SCCM
2 4 (4.82%) NetBackup
3 2 (2.41%) SCOM
Vendors
1 38 (45.78%) Microsoft
2 16 (19.28%) Symantec
3 14 (16.87%) Citrix
4 8 (9.64%) VMware
5 7 (8.43%) CheckPoint
6 3 (3.61%) Sage
6 3 (3.61%) Northgate
7 2 (2.41%) BMC
7 2 (2.41%) Apple
7 2 (2.41%) Remedy
7 2 (2.41%) Cisco
8 1 (1.20%) HP
8 1 (1.20%) LANDesk
Wakefield, West Yorkshire
Fruition IT Resources Limited
Salary: £16000 - £18000 per annum
Posted: Yesterday
Leeds
Blue Town Online
Salary: Competitive
Posted: 21 days ago
Leeds
Blue Town Online
Salary: £22k per year
Posted: 23 days ago