The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 146 176 123
Rank change year-on-year
+30 -53
Permanent jobs requiring a Service Desk Analyst 56 40 53
As % of all permanent IT jobs located in West Yorkshire 1.25% 0.80% 1.46%
As % of the Job Titles category 1.29% 0.82% 1.53%
Number of salaries quoted 46 37 49
Average salary £22,250 £20,000 £21,000
Average salary % change year-on-year
+11.25% -4.76%
90% offered a salary of more than £18,000 £17,000 £17,000
10% offered a salary of more than £25,250 £25,000 £22,000
UK excluding London average salary £22,000 £21,500 £21,000
% change year-on-year
+2.32% +2.38%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4338 4866 3473
As % of all permanent IT jobs located in West Yorkshire 96.81% 96.97% 95.52%
Number of salaries quoted 3427 3994 2759
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £26,500 £25,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 27 May 2015.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +38 43 £22,000 +4.76% 5
Halifax +12 6 £25,000 +25.00%
Wakefield +1 3 £18,500 +32.14%
Bradford -24 2 £18,000 -10.00% 1
Huddersfield -9 1 £30,000 +50.00%
Keighley - 1 £18,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 27 May 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 89 (70.08%) Windows
2 85 (66.93%) Active Directory
3 83 (65.35%) ITIL
4 68 (53.54%) Microsoft
5 61 (48.03%) MS Office
6 47 (37.01%) Windows 7
7 44 (34.65%) MS Excel
8 32 (25.20%) Service Management
9 31 (24.41%) SLA
10 22 (17.32%) Microsoft Certification
11 21 (16.54%) MCDST
12 20 (15.75%) MS Exchange
13 16 (12.60%) MOS
13 16 (12.60%) Citrix
14 14 (11.02%) Windows XP
15 13 (10.24%) Blackberry
15 13 (10.24%) Blackberry Enterprise Server
15 13 (10.24%) Windows Server 2008
16 12 (9.45%) Windows Server 2003
17 9 (7.09%) Telecoms
17 9 (7.09%) Incident Management
18 8 (6.30%) Problem Management
18 8 (6.30%) Time Management
19 7 (5.51%) SQL Server 2008
19 7 (5.51%) Retail
19 7 (5.51%) Degree
19 7 (5.51%) XenApp
19 7 (5.51%) Internet
19 7 (5.51%) FTP
19 7 (5.51%) SQL Server

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 27 May 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (15.75%) MS Exchange
2 13 (10.24%) Blackberry Enterprise Server
3 3 (2.36%) SharePoint
4 2 (1.57%) Exchange Server 2007
5 1 (0.79%) Exchange Server 2010
Applications
1 61 (48.03%) MS Office
2 44 (34.65%) MS Excel
3 1 (0.79%) MS PowerPoint
Business Applications
1 1 (0.79%) Remedy ITSM
Cloud Services
1 4 (3.15%) Office 365
Communications & Networking
1 7 (5.51%) FTP
1 7 (5.51%) Internet
2 6 (4.72%) DNS
3 5 (3.94%) TCP/IP
4 4 (3.15%) DHCP
5 2 (1.57%) DMZ
5 2 (1.57%) Extranet
5 2 (1.57%) Firewall
5 2 (1.57%) WebEx
6 1 (0.79%) VPN
6 1 (0.79%) ADSL
6 1 (0.79%) Broadband
6 1 (0.79%) VoIP
Database & Business Intelligence
1 7 (5.51%) SQL Server
1 7 (5.51%) SQL Server 2008
2 2 (1.57%) SQL Server 2005
General
1 9 (7.09%) Telecoms
2 7 (5.51%) Retail
3 6 (4.72%) Pharmaceutical
4 2 (1.57%) Finance
4 2 (1.57%) Law
4 2 (1.57%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.57%) .NET
2 1 (0.79%) Web Services
Miscellaneous
1 13 (10.24%) Blackberry
2 6 (4.72%) Management Information System
2 6 (4.72%) NHS
3 3 (2.36%) Computer Science
3 3 (2.36%) Mobile App
Operating Systems
1 89 (70.08%) Windows
2 47 (37.01%) Windows 7
3 14 (11.02%) Windows XP
4 13 (10.24%) Windows Server 2008
5 12 (9.45%) Windows Server 2003
6 6 (4.72%) Apple iOS
6 6 (4.72%) Windows 8
7 4 (3.15%) Windows Server 2012
7 4 (3.15%) Android
8 3 (2.36%) Linux
9 1 (0.79%) Windows Vista
Processes & Methodologies
1 83 (65.35%) ITIL
2 32 (25.20%) Service Management
3 9 (7.09%) Incident Management
4 8 (6.30%) Problem Management
4 8 (6.30%) Time Management
5 5 (3.94%) ITSM
6 4 (3.15%) E-Commerce
6 4 (3.15%) Continuous Improvement
7 2 (1.57%) Stakeholder Management
7 2 (1.57%) Document Management
7 2 (1.57%) Logistics
8 1 (0.79%) Agile Software Development
8 1 (0.79%) Service Delivery
8 1 (0.79%) Project Management
8 1 (0.79%) PRINCE2
8 1 (0.79%) Service Desk Management
8 1 (0.79%) Coaching
8 1 (0.79%) Patch Management
8 1 (0.79%) Network Architecture
Programming Languages
1 5 (3.94%) SQL
Qualifications
1 22 (17.32%) Microsoft Certification
2 21 (16.54%) MCDST
3 16 (12.60%) MOS
4 7 (5.51%) Degree
5 5 (3.94%) ITIL Foundation Certificate
6 3 (2.36%) MCP
6 3 (2.36%) ITIL Certification
7 2 (1.57%) Security Cleared
8 1 (0.79%) SC Cleared
Quality Assurance & Compliance
1 31 (24.41%) SLA
2 1 (0.79%) ISO/IEC 27001
System Software
1 85 (66.93%) Active Directory
2 7 (5.51%) XenApp
3 4 (3.15%) VMware Infrastructure
4 2 (1.57%) Hyper-V
5 1 (0.79%) Citrix Presentation Server
5 1 (0.79%) vSphere
Systems Management
1 5 (3.94%) Norton AntiVirus
2 3 (2.36%) DameWare
3 2 (1.57%) Backup Exec
4 1 (0.79%) SCCM
Vendors
1 68 (53.54%) Microsoft
2 16 (12.60%) Citrix
3 6 (4.72%) VMware
4 5 (3.94%) CheckPoint
4 5 (3.94%) Symantec
5 2 (1.57%) Apple
5 2 (1.57%) LANDesk
6 1 (0.79%) Cisco
6 1 (0.79%) Remedy
6 1 (0.79%) BMC
6 1 (0.79%) Novell
Leeds
Hays IT - Uk Posting account
Salary: £24000.00 - £28000.00 per annum
Posted: 8 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 12 days ago
Bradford
Hays IT - Uk Posting account
Salary: £17000.00 - £19000.00 per annum
Posted: 19 days ago
Leeds
Fruition IT
Salary: £22000 - £25000 per annum + Benefits + Parking
Posted: 26 days ago