The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 141 178 137
Rank change year-on-year
+37 -41
Permanent jobs requiring a Service Desk Analyst 66 36 46
As % of all permanent IT jobs located in West Yorkshire 1.34% 0.70% 1.18%
As % of the Job Titles category 1.38% 0.73% 1.23%
Number of salaries quoted 57 36 41
Average salary £22,500 £20,000 £21,000
Average salary % change year-on-year
+12.50% -4.76%
90% offered a salary of more than £18,500 £16,700 £17,000
10% offered a salary of more than £25,000 £24,000 £23,000
UK excluding London average salary £21,750 £21,000 £21,000
% change year-on-year
+3.57% -
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4791 4930 3745
As % of all permanent IT jobs located in West Yorkshire 97.44% 96.12% 96.32%
Number of salaries quoted 3785 4011 3008
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,000 £23,500 £23,250
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 21 April 2015.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +42 52 £22,500 +12.50% 2
Halifax +12 6 £24,000 +20.00% 1
Wakefield -8 5 £18,500 -12.94%
Huddersfield -5 2 £27,500 +37.50%
Bradford -14 1 £18,000 -10.00%
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 21 April 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 87 (67.44%) Active Directory
2 85 (65.89%) ITIL
2 85 (65.89%) Windows
3 59 (45.74%) Microsoft
4 47 (36.43%) MS Office
5 43 (33.33%) Windows 7
6 34 (26.36%) MS Excel
6 34 (26.36%) Service Management
7 24 (18.60%) SLA
8 18 (13.95%) Microsoft Certification
8 18 (13.95%) MCDST
9 17 (13.18%) MS Exchange
10 16 (12.40%) Citrix
11 14 (10.85%) MOS
12 13 (10.08%) Blackberry
12 13 (10.08%) Blackberry Enterprise Server
13 12 (9.30%) Internet
13 12 (9.30%) Windows XP
13 12 (9.30%) Incident Management
14 9 (6.98%) Windows Server 2008
15 8 (6.20%) SQL Server 2008
15 8 (6.20%) SQL Server
15 8 (6.20%) FTP
15 8 (6.20%) Windows Server 2003
15 8 (6.20%) Telecoms
16 7 (5.43%) Problem Management
16 7 (5.43%) XenApp
17 6 (4.65%) ITIL Foundation Certificate
17 6 (4.65%) ITSM
17 6 (4.65%) Norton AntiVirus

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 21 April 2015, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (13.18%) MS Exchange
2 13 (10.08%) Blackberry Enterprise Server
3 3 (2.33%) CMS
4 2 (1.55%) Exchange Server 2007
5 1 (0.78%) Exchange Server 2010
Applications
1 47 (36.43%) MS Office
2 34 (26.36%) MS Excel
Business Applications
1 1 (0.78%) Remedy ITSM
Cloud Services
1 2 (1.55%) Office 365
Communications & Networking
1 12 (9.30%) Internet
2 8 (6.20%) FTP
3 4 (3.10%) DNS
4 2 (1.55%) DMZ
4 2 (1.55%) TCP/IP
4 2 (1.55%) Firewall
4 2 (1.55%) WebEx
4 2 (1.55%) DHCP
5 1 (0.78%) ADSL
5 1 (0.78%) Broadband
5 1 (0.78%) VoIP
5 1 (0.78%) Extranet
Database & Business Intelligence
1 8 (6.20%) SQL Server
1 8 (6.20%) SQL Server 2008
2 2 (1.55%) SQL Server 2005
General
1 8 (6.20%) Telecoms
2 2 (1.55%) Legal
3 1 (0.78%) Finance
3 1 (0.78%) Law
Libraries, Frameworks & Software Standards
1 1 (0.78%) Web Services
Miscellaneous
1 13 (10.08%) Blackberry
2 3 (2.33%) Computer Science
2 3 (2.33%) Mobile App
3 2 (1.55%) Management Information System
4 1 (0.78%) Client/Server
Operating Systems
1 85 (65.89%) Windows
2 43 (33.33%) Windows 7
3 12 (9.30%) Windows XP
4 9 (6.98%) Windows Server 2008
5 8 (6.20%) Windows Server 2003
6 5 (3.88%) Windows 8
7 4 (3.10%) Windows Server 2012
8 3 (2.33%) Apple iOS
8 3 (2.33%) Linux
9 2 (1.55%) Android
Processes & Methodologies
1 85 (65.89%) ITIL
2 34 (26.36%) Service Management
3 12 (9.30%) Incident Management
4 7 (5.43%) Problem Management
5 6 (4.65%) ITSM
6 5 (3.88%) Time Management
7 4 (3.10%) Continuous Improvement
7 4 (3.10%) Coaching
8 3 (2.33%) Content Management
8 3 (2.33%) QMS
8 3 (2.33%) E-Commerce
9 2 (1.55%) Stakeholder Management
9 2 (1.55%) Logistics
10 1 (0.78%) Agile Software Development
10 1 (0.78%) Project Management
10 1 (0.78%) PRINCE2
10 1 (0.78%) Document Management
10 1 (0.78%) Line Management
Qualifications
1 18 (13.95%) Microsoft Certification
1 18 (13.95%) MCDST
2 14 (10.85%) MOS
3 6 (4.65%) ITIL Foundation Certificate
4 5 (3.88%) Degree
5 3 (2.33%) A+ Certification
6 2 (1.55%) ITIL Certification
6 2 (1.55%) MCP
7 1 (0.78%) SC Cleared
7 1 (0.78%) Security Cleared
Quality Assurance & Compliance
1 24 (18.60%) SLA
System Software
1 87 (67.44%) Active Directory
2 7 (5.43%) XenApp
3 4 (3.10%) VMware Infrastructure
4 2 (1.55%) Hyper-V
Systems Management
1 6 (4.65%) Norton AntiVirus
2 2 (1.55%) DameWare
2 2 (1.55%) Backup Exec
3 1 (0.78%) SCCM
Vendors
1 59 (45.74%) Microsoft
2 16 (12.40%) Citrix
3 6 (4.65%) CheckPoint
3 6 (4.65%) Symantec
4 5 (3.88%) VMware
5 3 (2.33%) Dell
6 2 (1.55%) LANDesk
7 1 (0.78%) Remedy
7 1 (0.78%) BMC
7 1 (0.78%) Cisco
Leeds, West Yorkshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 4 days ago
Leeds
Blue Town Online
Salary: £16k per year
Posted: 20 days ago