The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 154 150 178
Rank change year-on-year
-4 +28
Permanent jobs requiring a Service Desk Analyst 51 64 43
As % of all permanent IT jobs located in West Yorkshire 1.19% 1.34% 0.85%
As % of the Job Titles category 1.22% 1.37% 0.87%
Number of salaries quoted 40 56 42
Average salary £22,500 £22,500 £20,250
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £20,450 £18,500 £16,650
10% offered a salary of more than £25,250 £31,000 £25,000
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4167 4655 4947
As % of all permanent IT jobs located in West Yorkshire 97.31% 97.79% 97.67%
Number of salaries quoted 3423 3655 4030
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,500 £26,500 £24,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 30 April 2016.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -22 24 £23,000 +2.22% 5
Wakefield +11 18 £21,500 +16.21% 3
Bradford - 3 £25,000 - 1
Wetherby - 1 £23,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 April 2016, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 71 (72.45%) Windows
2 63 (64.29%) Active Directory
3 48 (48.98%) ITIL
4 46 (46.94%) Microsoft
5 42 (42.86%) MS Excel
6 40 (40.82%) MS Office
7 39 (39.80%) MCP
8 37 (37.76%) Windows Server
9 32 (32.65%) Microsoft Certification
10 31 (31.63%) Service Management
10 31 (31.63%) Windows 7
11 24 (24.49%) Intranet
11 24 (24.49%) Internet
12 23 (23.47%) Remedy
13 20 (20.41%) Incident Management
13 20 (20.41%) Time Management
13 20 (20.41%) SLA
14 19 (19.39%) ITIL Certification
14 19 (19.39%) Finance
15 17 (17.35%) Citrix
16 16 (16.33%) MS Exchange
16 16 (16.33%) Blackberry
17 15 (15.31%) Windows XP
18 14 (14.29%) MCSE
18 14 (14.29%) VMware
19 13 (13.27%) VMware Infrastructure
20 10 (10.20%) MS PowerPoint
21 8 (8.16%) COBIT
21 8 (8.16%) Windows Server 2008
21 8 (8.16%) Back Office

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 April 2016, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (16.33%) MS Exchange
2 7 (7.14%) SharePoint
3 5 (5.10%) Blackberry Enterprise Server
4 4 (4.08%) IIS
5 3 (3.06%) IBM Notes
Applications
1 42 (42.86%) MS Excel
2 40 (40.82%) MS Office
3 10 (10.20%) MS PowerPoint
4 4 (4.08%) MS Visio
Business Applications
1 4 (4.08%) Dynamics CRM
1 4 (4.08%) Sage 50
2 2 (2.04%) Tesseract
Cloud Services
1 4 (4.08%) Office 365
Communications & Networking
1 24 (24.49%) Internet
1 24 (24.49%) Intranet
2 3 (3.06%) LAN
2 3 (3.06%) Remote Desktop
2 3 (3.06%) VPN
2 3 (3.06%) WAN
3 2 (2.04%) Firewall
4 1 (1.02%) VoIP
Database & Business Intelligence
1 4 (4.08%) SQL Server
Development Applications
1 1 (1.02%) JIRA
General
1 19 (19.39%) Finance
2 8 (8.16%) Back Office
3 4 (4.08%) Retail
4 3 (3.06%) Telecoms
5 2 (2.04%) Marketing
5 2 (2.04%) Publishing
Libraries, Frameworks & Software Standards
1 7 (7.14%) Web Services
2 1 (1.02%) .NET
Miscellaneous
1 16 (16.33%) Blackberry
2 3 (3.06%) Analytical Skills
3 2 (2.04%) Health Informatics
3 2 (2.04%) Informatics
3 2 (2.04%) Management Information System
4 1 (1.02%) Fat Client
4 1 (1.02%) Thin Client
Operating Systems
1 71 (72.45%) Windows
2 37 (37.76%) Windows Server
3 31 (31.63%) Windows 7
4 15 (15.31%) Windows XP
5 8 (8.16%) Windows Server 2003
5 8 (8.16%) Windows Server 2008
6 3 (3.06%) Windows 10
6 3 (3.06%) Windows 8
6 3 (3.06%) Windows Vista
Processes & Methodologies
1 48 (48.98%) ITIL
2 31 (31.63%) Service Management
3 20 (20.41%) Incident Management
3 20 (20.41%) Time Management
4 7 (7.14%) ITSM
5 6 (6.12%) ITIL V3
6 5 (5.10%) IT Governance
7 4 (4.08%) Continuous Improvement
7 4 (4.08%) CRM
7 4 (4.08%) Service Delivery
8 3 (3.06%) CAFM
8 3 (3.06%) EAM
8 3 (3.06%) Supplier Management
9 2 (2.04%) Configuration Management
9 2 (2.04%) Patch Management
9 2 (2.04%) Resource Management
9 2 (2.04%) Root Cause Analysis
9 2 (2.04%) Ticket Management
9 2 (2.04%) Wealth Management
10 1 (1.02%) Change Management
Programming Languages
1 6 (6.12%) SQL
2 1 (1.02%) Java
Qualifications
1 39 (39.80%) MCP
2 32 (32.65%) Microsoft Certification
3 19 (19.39%) ITIL Certification
4 14 (14.29%) MCSE
5 8 (8.16%) CCA
5 8 (8.16%) Citrix Certification
6 7 (7.14%) MCDST
7 3 (3.06%) Degree
8 2 (2.04%) HP APS
8 2 (2.04%) ITIL Foundation Certificate
8 2 (2.04%) SC Cleared
8 2 (2.04%) Security Cleared
9 1 (1.02%) MCITP
9 1 (1.02%) MCSA
Quality Assurance & Compliance
1 20 (20.41%) SLA
2 8 (8.16%) COBIT
System Software
1 63 (64.29%) Active Directory
2 13 (13.27%) VMware Infrastructure
3 2 (2.04%) Hyper-V
4 1 (1.02%) Citrix Presentation Server
4 1 (1.02%) Microsoft Virtual Server
Systems Management
1 4 (4.08%) SCCM
2 3 (3.06%) DameWare
3 1 (1.02%) Backup Exec
Vendors
1 46 (46.94%) Microsoft
2 23 (23.47%) Remedy
3 17 (17.35%) Citrix
4 14 (14.29%) VMware
5 8 (8.16%) Cisco
5 8 (8.16%) HP
6 4 (4.08%) Northgate
6 4 (4.08%) Sage
7 3 (3.06%) Dell
7 3 (3.06%) Lotus
8 1 (1.02%) Symantec
8 1 (1.02%) Xerox
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities + manage yo
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £18000 - £22000 per annum
Posted: 3 days ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: £15,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 16 days ago
West Yorkshire
Hays Specialist Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 16 days ago
Wakefield, West Yorkshire
Softsols
Salary: £20,000 - £25,000 INCLUDING BONUS
Posted: 17 days ago
Wakefield
Hays Specialist Recruitment
Salary: £18000.00 - £25000.00 per annum
Posted: 19 days ago