The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
Yorkshire / West Yorkshire
Rank 149 154 147
Rank change year-on-year
+5 -7
Permanent jobs requiring a Service Desk Analyst 39 50 77
As % of all permanent IT jobs located in West Yorkshire 1.09% 1.14% 1.54%
As % of the Job Titles category 1.11% 1.18% 1.57%
Number of salaries quoted 38 39 69
Median salary £22,000 £22,000 £22,500
Median salary % change year-on-year
- -2.22%
90% offered a salary of more than £19,000 £19,500 £17,800
10% offered a salary of more than £30,000 £25,000 £28,400
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year
+2.27% +1.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3501 4253 4897
As % of all permanent IT jobs located in West Yorkshire 97.98% 96.68% 98.25%
Number of salaries quoted 3063 3553 3990
Median salary £40,000 £41,000 £38,000
Median salary % change year-on-year
-2.43% +7.89%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £57,500 £52,500 £58,600
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 27 February 2017.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +33 37 £22,000 -4.34% 2
Bradford +6 1 £22,500 +2.27% 2
Wakefield -10 1 £19,800 +1.53%
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 27 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 50 (66.67%) Windows
2 41 (54.67%) Active Directory
3 34 (45.33%) ITIL
4 32 (42.67%) MS Excel
4 32 (42.67%) MS Exchange
5 31 (41.33%) SLA
6 29 (38.67%) Windows Server
7 27 (36.00%) Microsoft
8 24 (32.00%) MS Office
9 22 (29.33%) Windows 7
10 20 (26.67%) Time Management
11 13 (17.33%) Service Management
12 11 (14.67%) TCP/IP
13 9 (12.00%) Windows 10
13 9 (12.00%) Office 365
13 9 (12.00%) Analytical Skills
13 9 (12.00%) Microsoft Certification
13 9 (12.00%) Configuration Management
14 8 (10.67%) Remote Desktop
15 7 (9.33%) Windows 8
15 7 (9.33%) Incident Management
15 7 (9.33%) VPN
15 7 (9.33%) Finance
16 6 (8.00%) DNS
16 6 (8.00%) MCSA
16 6 (8.00%) DHCP
16 6 (8.00%) Citrix
17 5 (6.67%) DameWare
17 5 (6.67%) MCDST
17 5 (6.67%) MCITP

Service Desk Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (42.67%) MS Exchange
2 2 (2.67%) Exchange Server 2007
3 1 (1.33%) Exchange Server 2010
Applications
1 32 (42.67%) MS Excel
2 24 (32.00%) MS Office
3 2 (2.67%) MS PowerPoint
Cloud Services
1 9 (12.00%) Office 365
Communications & Networking
1 11 (14.67%) TCP/IP
2 8 (10.67%) Remote Desktop
3 7 (9.33%) VPN
4 6 (8.00%) DHCP
4 6 (8.00%) DNS
5 2 (2.67%) WAN
5 2 (2.67%) Wi-Fi
6 1 (1.33%) Firewall
6 1 (1.33%) Internet
6 1 (1.33%) LAN
6 1 (1.33%) VoIP
Database & Business Intelligence
1 1 (1.33%) SQL Server
General
1 7 (9.33%) Finance
2 3 (4.00%) Law
2 3 (4.00%) Marketing
3 2 (2.67%) French Language
3 2 (2.67%) German Language
3 2 (2.67%) Italian Language
3 2 (2.67%) Legal
3 2 (2.67%) Manufacturing
3 2 (2.67%) Pharmaceutical
3 2 (2.67%) Portuguese Language
3 2 (2.67%) Spanish Language
3 2 (2.67%) Swedish Language
3 2 (2.67%) Turkish Language
4 1 (1.33%) Telecoms
Miscellaneous
1 9 (12.00%) Analytical Skills
2 2 (2.67%) Fintech
2 2 (2.67%) iPhone
2 2 (2.67%) Smartphone
3 1 (1.33%) e-Health
3 1 (1.33%) Handset
Operating Systems
1 50 (66.67%) Windows
2 29 (38.67%) Windows Server
3 22 (29.33%) Windows 7
4 9 (12.00%) Windows 10
5 7 (9.33%) Windows 8
6 5 (6.67%) Windows Server 2008
7 3 (4.00%) Windows Vista
7 3 (4.00%) Windows XP
8 2 (2.67%) Windows Server 2012
9 1 (1.33%) Android
9 1 (1.33%) Apple iOS
9 1 (1.33%) Windows Phone
9 1 (1.33%) Windows Server 2003
Processes & Methodologies
1 34 (45.33%) ITIL
2 20 (26.67%) Time Management
3 13 (17.33%) Service Management
4 9 (12.00%) Configuration Management
5 7 (9.33%) Incident Management
6 5 (6.67%) Continuous Improvement
7 3 (4.00%) ITSM
7 3 (4.00%) Trend Analysis
8 2 (2.67%) Case Management
8 2 (2.67%) Change Management
8 2 (2.67%) Stakeholder Management
9 1 (1.33%) Business Intelligence
9 1 (1.33%) Creative Problem-Solving
9 1 (1.33%) Data Security
9 1 (1.33%) ITIL V3
9 1 (1.33%) Network Architecture
9 1 (1.33%) Problem Management
9 1 (1.33%) Service Delivery
9 1 (1.33%) Supplier Management
9 1 (1.33%) Virtual Environments
Programming Languages
1 2 (2.67%) SQL
2 1 (1.33%) Java
2 1 (1.33%) T-SQL
Qualifications
1 9 (12.00%) Microsoft Certification
2 6 (8.00%) MCSA
3 5 (6.67%) MCDST
3 5 (6.67%) MCITP
4 2 (2.67%) ITIL Certification
4 2 (2.67%) ITIL Foundation Certificate
4 2 (2.67%) MCSE
5 1 (1.33%) Degree
5 1 (1.33%) MCP
Quality Assurance & Compliance
1 31 (41.33%) SLA
2 4 (5.33%) QA
System Software
1 41 (54.67%) Active Directory
2 3 (4.00%) Hyper-V
3 2 (2.67%) VMware Infrastructure
Systems Management
1 5 (6.67%) DameWare
2 3 (4.00%) Backup Exec
2 3 (4.00%) OpenView
2 3 (4.00%) ServiceCenter
3 2 (2.67%) OVSD
Vendors
1 27 (36.00%) Microsoft
2 6 (8.00%) Citrix
3 3 (4.00%) Bomgar
3 3 (4.00%) HP
3 3 (4.00%) Symantec
3 3 (4.00%) VMware
4 1 (1.33%) Apple
4 1 (1.33%) Avaya
4 1 (1.33%) Remedy
4 1 (1.33%) ServiceNow
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Bradford
Provident Financial Management Services
Salary: £16550 - £17550 per annum + addtional benefits & onsite gym
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum
Posted: 6 days ago