The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 177 137 145
Rank change year-on-year
-40 +8
Permanent jobs requiring a Service Desk Analyst 36 46 25
As % of all permanent IT jobs located in West Yorkshire 0.70% 1.18% 0.68%
As % of the Job Titles category 0.73% 1.23% 0.70%
Number of salaries quoted 36 41 23
Average salary £20,000 £21,000 £22,500
Average salary % change year-on-year
-4.76% -6.66%
90% offered a salary of more than £16,700 £17,000 £16,400
10% offered a salary of more than £24,000 £23,000 £26,000
UK excluding London average salary £21,000 £21,000 £22,000
% change year-on-year
- -4.54%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4928 3733 3569
As % of all permanent IT jobs located in West Yorkshire 95.95% 96.01% 97.65%
Number of salaries quoted 4013 3007 3019
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,100 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Analyst
Yorkshire

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 18 April 2014.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -34 24 £20,000 -4.76% 2
Halifax -3 8 £20,000 - 1
Huddersfield - 5 £20,000 -
Wakefield +13 4 £21,250 -6.59%
Bradford 0 3 £20,000 +8.10% 2
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 63 (64.29%) Windows
2 57 (58.16%) Microsoft
2 57 (58.16%) Active Directory
3 43 (43.88%) MS Office
4 39 (39.80%) MS Excel
5 34 (34.69%) Windows 7
6 31 (31.63%) ITIL
7 22 (22.45%) MS Exchange
8 20 (20.41%) SLA
9 18 (18.37%) Microsoft Certification
10 12 (12.24%) LAN
10 12 (12.24%) WAN
10 12 (12.24%) SQL
10 12 (12.24%) Time Management
11 10 (10.20%) Windows XP
11 10 (10.20%) DHCP
11 10 (10.20%) DNS
11 10 (10.20%) Service Management
12 9 (9.18%) TCP/IP
12 9 (9.18%) PL/SQL
13 8 (8.16%) Citrix
14 6 (6.12%) Internet
14 6 (6.12%) Finance
14 6 (6.12%) MOS
14 6 (6.12%) MCDST
15 5 (5.10%) Legal
15 5 (5.10%) Intranet
15 5 (5.10%) ITIL Certification
16 4 (4.08%) Windows Vista
17 3 (3.06%) Degree

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (22.45%) MS Exchange
2 2 (2.04%) Exchange Server 2003
2 2 (2.04%) Exchange Server 2007
3 1 (1.02%) Blackberry Enterprise Server
Applications
1 43 (43.88%) MS Office
2 39 (39.80%) MS Excel
3 2 (2.04%) MS PowerPoint
Communications & Networking
1 12 (12.24%) LAN
1 12 (12.24%) WAN
2 10 (10.20%) DHCP
2 10 (10.20%) DNS
3 9 (9.18%) TCP/IP
4 6 (6.12%) Internet
5 5 (5.10%) Intranet
Database & Business Intelligence
1 2 (2.04%) SQL Server
2 1 (1.02%) SQL Server 2008
General
1 6 (6.12%) Finance
2 5 (5.10%) Legal
3 3 (3.06%) Law
4 1 (1.02%) German Language
4 1 (1.02%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.02%) Web Services
Miscellaneous
1 2 (2.04%) Client/Server
2 1 (1.02%) Mathematics
2 1 (1.02%) Replication
2 1 (1.02%) Management Information System
2 1 (1.02%) Blackberry
2 1 (1.02%) NHS
Operating Systems
1 63 (64.29%) Windows
2 34 (34.69%) Windows 7
3 10 (10.20%) Windows XP
4 4 (4.08%) Windows Vista
5 2 (2.04%) UNIX
5 2 (2.04%) Windows Server 2003
5 2 (2.04%) Windows Server 2008
6 1 (1.02%) Windows 8
Processes & Methodologies
1 31 (31.63%) ITIL
2 12 (12.24%) Time Management
3 10 (10.20%) Service Management
4 2 (2.04%) Service Delivery
4 2 (2.04%) Asset Management
5 1 (1.02%) Network Monitoring
5 1 (1.02%) Problem Management
5 1 (1.02%) Incident Management
5 1 (1.02%) Change Management
Programming Languages
1 12 (12.24%) SQL
2 9 (9.18%) PL/SQL
3 1 (1.02%) C
Qualifications
1 18 (18.37%) Microsoft Certification
2 6 (6.12%) MOS
2 6 (6.12%) MCDST
3 5 (5.10%) ITIL Certification
4 3 (3.06%) Degree
4 3 (3.06%) HNC
4 3 (3.06%) HND
5 2 (2.04%) MCSA
5 2 (2.04%) CCNA
5 2 (2.04%) Cisco Certification
6 1 (1.02%) MCSE
Quality Assurance & Compliance
1 20 (20.41%) SLA
2 3 (3.06%) QA
System Software
1 57 (58.16%) Active Directory
2 1 (1.02%) XenApp
2 1 (1.02%) Citrix Presentation Server
2 1 (1.02%) MetaFrame
Systems Management
1 3 (3.06%) OpenView
2 2 (2.04%) DameWare
2 2 (2.04%) ServiceCenter
3 1 (1.02%) OVSD
3 1 (1.02%) Norton AntiVirus
Vendors
1 57 (58.16%) Microsoft
2 8 (8.16%) Citrix
3 3 (3.06%) Symantec
3 3 (3.06%) HP
3 3 (3.06%) Oracle
4 2 (2.04%) Bomgar
5 1 (1.02%) LANDesk
5 1 (1.02%) CheckPoint
Leeds, West Yorkshire
Head Resourcing
Salary: £20000 - £24000 per annum + excellent bens + on call allowance
Posted: 3 days ago
Bradford, West Yorkshire
RecruitmentRevolution.com Limited
Salary: Attractive Salary + Leading Company Benefits Package
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £23000 per annum + Bens
Posted: 4 days ago
Bradford
Recruitment Genius
Salary: £24000 - £28000 per annum + benefits
Posted: 25 days ago
Halifax
Quantica Technology - London
Salary: £18000 - £21000 per annum
Posted: 27 days ago