The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 138 153 182
Rank change year-on-year
+15 +29
Permanent jobs requiring a Service Desk Analyst 54 59 35
As % of all permanent IT jobs located in West Yorkshire 1.38% 1.23% 0.73%
As % of the Job Titles category 1.40% 1.26% 0.74%
Number of salaries quoted 54 45 33
Median salary £21,500 £22,000 £20,000
Median salary % change year-on-year
-2.27% +10.00%
90% offered a salary of more than £17,000 £18,000 £17,000
10% offered a salary of more than £25,000 £25,000 £23,500
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3844 4676 4729
As % of all permanent IT jobs located in West Yorkshire 98.46% 97.54% 97.99%
Number of salaries quoted 3277 3721 3768
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 23 July 2016.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +20 33 £21,000 -4.54% 9
Wakefield - 12 £21,500 -
Bradford +5 4 £25,000 +38.88%
Halifax -3 2 £21,000 -16.00%
Castleford - 2 £21,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 77 (75.49%) Windows
2 63 (61.76%) Active Directory
3 58 (56.86%) MS Office
4 49 (48.04%) Microsoft
5 44 (43.14%) ITIL
6 43 (42.16%) Windows Server
7 40 (39.22%) MS Excel
8 36 (35.29%) Windows 7
9 33 (32.35%) Microsoft Certification
10 27 (26.47%) MCSE
10 27 (26.47%) MCP
11 25 (24.51%) Time Management
12 22 (21.57%) Internet
13 20 (19.61%) VMware Infrastructure
13 20 (19.61%) MS PowerPoint
13 20 (19.61%) VMware
14 18 (17.65%) Windows XP
15 14 (13.73%) Office 365
15 14 (13.73%) Incident Management
15 14 (13.73%) Intranet
15 14 (13.73%) Remedy
15 14 (13.73%) ITIL Certification
16 13 (12.75%) MS Exchange
16 13 (12.75%) Service Management
17 10 (9.80%) Blackberry
17 10 (9.80%) Blackberry Enterprise Server
17 10 (9.80%) Citrix
17 10 (9.80%) SQL
18 9 (8.82%) ITIL V3
18 9 (8.82%) SLA

Service Desk Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (12.75%) MS Exchange
2 10 (9.80%) Blackberry Enterprise Server
3 8 (7.84%) IIS
4 7 (6.86%) IBM Notes
4 7 (6.86%) SharePoint
5 3 (2.94%) Exchange Server 2003
5 3 (2.94%) Exchange Server 2010
Applications
1 58 (56.86%) MS Office
2 40 (39.22%) MS Excel
3 20 (19.61%) MS PowerPoint
Cloud Services
1 14 (13.73%) Office 365
Communications & Networking
1 22 (21.57%) Internet
2 14 (13.73%) Intranet
3 8 (7.84%) Remote Desktop
4 3 (2.94%) VoIP
4 3 (2.94%) VPN
5 2 (1.96%) DNS
5 2 (1.96%) Firewall
5 2 (1.96%) LAN
5 2 (1.96%) WAN
6 1 (0.98%) Wireless
Database & Business Intelligence
1 8 (7.84%) SQL Server
Development Applications
1 3 (2.94%) JIRA
General
1 5 (4.90%) Finance
2 4 (3.92%) Back Office
2 4 (3.92%) Retail
3 3 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (2.94%) Web Services
2 2 (1.96%) HTML
3 1 (0.98%) .NET
Miscellaneous
1 10 (9.80%) Blackberry
2 8 (7.84%) Analytical Skills
3 1 (0.98%) Fat Client
3 1 (0.98%) Handset
3 1 (0.98%) Thin Client
Operating Systems
1 77 (75.49%) Windows
2 43 (42.16%) Windows Server
3 36 (35.29%) Windows 7
4 18 (17.65%) Windows XP
5 8 (7.84%) Windows 10
6 7 (6.86%) Windows Server 2003
7 6 (5.88%) Windows 8
8 5 (4.90%) Windows Server 2008
9 4 (3.92%) Windows Server 2012
10 3 (2.94%) Windows Vista
11 1 (0.98%) Android
11 1 (0.98%) Apple iOS
11 1 (0.98%) Windows Phone
Processes & Methodologies
1 44 (43.14%) ITIL
2 25 (24.51%) Time Management
3 14 (13.73%) Incident Management
4 13 (12.75%) Service Management
5 9 (8.82%) ITIL V3
6 7 (6.86%) Supplier Management
7 6 (5.88%) Root Cause Analysis
8 5 (4.90%) CAFM
8 5 (4.90%) EAM
8 5 (4.90%) Service Delivery
9 2 (1.96%) Configuration Management
9 2 (1.96%) Document Management
9 2 (1.96%) Mobile Device Management
10 1 (0.98%) Change Management
10 1 (0.98%) Fault Analysis
10 1 (0.98%) IT Governance
10 1 (0.98%) ITSM
10 1 (0.98%) Ticket Management
10 1 (0.98%) Trend Analysis
Programming Languages
1 10 (9.80%) SQL
2 3 (2.94%) Java
3 2 (1.96%) JavaScript
3 2 (1.96%) T-SQL
Qualifications
1 33 (32.35%) Microsoft Certification
2 27 (26.47%) MCP
2 27 (26.47%) MCSE
3 14 (13.73%) ITIL Certification
4 4 (3.92%) CCA
4 4 (3.92%) Citrix Certification
4 4 (3.92%) MCSA
5 3 (2.94%) Degree
5 3 (2.94%) MCDST
6 2 (1.96%) ITIL Foundation Certificate
7 1 (0.98%) MCITP
Quality Assurance & Compliance
1 9 (8.82%) SLA
2 4 (3.92%) COBIT
System Software
1 63 (61.76%) Active Directory
2 20 (19.61%) VMware Infrastructure
3 2 (1.96%) Hyper-V
Systems Management
1 3 (2.94%) DameWare
2 1 (0.98%) Backup Exec
Vendors
1 49 (48.04%) Microsoft
2 20 (19.61%) VMware
3 14 (13.73%) Remedy
4 10 (9.80%) Citrix
5 8 (7.84%) HP
6 7 (6.86%) Dell
6 7 (6.86%) Lotus
7 4 (3.92%) Cisco
8 1 (0.98%) Apple
8 1 (0.98%) ServiceNow
8 1 (0.98%) Symantec
8 1 (0.98%) Xerox
Leeds, West Yorkshire
Mortimer Spinks
Salary: £18000 - £22500 per annum
Posted: Yesterday
Leeds, West Yorkshire
CoreCom Consulting
Salary: £2000 - £25000 per annum + Benefits
Posted: Yesterday
Pontefract, West Yorkshire
4it Recruitment Ltd
Salary: From £24,000 to £28,000 per annum bonus, free parking, 25 days holiday
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000.00 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £18000 per annum + Benefits Package
Posted: 4 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 per annum + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary + Benefits
Posted: 15 days ago