The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 147 151 181
Rank change year-on-year
+4 +30
Permanent jobs requiring a Service Desk Analyst 52 54 43
As % of all permanent IT jobs located in West Yorkshire 1.29% 1.22% 0.86%
As % of the Job Titles category 1.32% 1.25% 0.88%
Number of salaries quoted 46 46 40
Median salary £22,500 £22,500 £20,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £20,250 £18,000 £17,000
10% offered a salary of more than £25,000 £25,750 £25,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3937 4319 4914
As % of all permanent IT jobs located in West Yorkshire 97.67% 97.69% 97.93%
Number of salaries quoted 3260 3409 4031
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £57,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 27 May 2016.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -16 26 £22,000 -2.22% 2
Wakefield +10 17 £21,500 +16.21% 1
Bradford +8 4 £25,000 +38.88%
Wetherby - 1 £23,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 27 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 73 (71.57%) Windows
2 62 (60.78%) Active Directory
3 43 (42.16%) Microsoft
3 43 (42.16%) ITIL
4 42 (41.18%) MS Office
5 37 (36.27%) Windows Server
6 36 (35.29%) MS Excel
7 34 (33.33%) MCP
8 33 (32.35%) Windows 7
9 30 (29.41%) Microsoft Certification
10 25 (24.51%) Service Management
11 24 (23.53%) Internet
12 22 (21.57%) Intranet
13 21 (20.59%) Remedy
14 20 (19.61%) Incident Management
14 20 (19.61%) Time Management
14 20 (19.61%) ITIL Certification
15 19 (18.63%) SLA
16 17 (16.67%) Windows XP
17 16 (15.69%) MCSE
17 16 (15.69%) Blackberry
18 15 (14.71%) MS Exchange
18 15 (14.71%) Citrix
19 14 (13.73%) Finance
20 13 (12.75%) VMware
21 12 (11.76%) VMware Infrastructure
21 12 (11.76%) MS PowerPoint
22 9 (8.82%) HP
23 8 (7.84%) Windows Server 2003
24 7 (6.86%) Windows Server 2008

Service Desk Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (14.71%) MS Exchange
2 6 (5.88%) IIS
3 5 (4.90%) IBM Notes
3 5 (4.90%) SharePoint
4 4 (3.92%) Blackberry Enterprise Server
5 1 (0.98%) Exchange Server 2003
5 1 (0.98%) Exchange Server 2010
Applications
1 42 (41.18%) MS Office
2 36 (35.29%) MS Excel
3 12 (11.76%) MS PowerPoint
Business Applications
1 2 (1.96%) Tesseract
Cloud Services
1 7 (6.86%) Office 365
Communications & Networking
1 24 (23.53%) Internet
2 22 (21.57%) Intranet
3 5 (4.90%) Remote Desktop
4 3 (2.94%) VPN
5 2 (1.96%) Firewall
5 2 (1.96%) LAN
5 2 (1.96%) VoIP
5 2 (1.96%) WAN
6 1 (0.98%) DNS
6 1 (0.98%) Wireless
Database & Business Intelligence
1 6 (5.88%) SQL Server
Development Applications
1 1 (0.98%) JIRA
General
1 14 (13.73%) Finance
2 7 (6.86%) Back Office
3 4 (3.92%) Retail
4 3 (2.94%) Telecoms
5 2 (1.96%) Marketing
5 2 (1.96%) Publishing
Libraries, Frameworks & Software Standards
1 5 (4.90%) Web Services
2 1 (0.98%) .NET
Miscellaneous
1 16 (15.69%) Blackberry
2 6 (5.88%) Analytical Skills
3 2 (1.96%) Health Informatics
3 2 (1.96%) Informatics
3 2 (1.96%) Management Information System
4 1 (0.98%) Fat Client
4 1 (0.98%) Thin Client
Operating Systems
1 73 (71.57%) Windows
2 37 (36.27%) Windows Server
3 33 (32.35%) Windows 7
4 17 (16.67%) Windows XP
5 8 (7.84%) Windows Server 2003
6 7 (6.86%) Windows Server 2008
7 5 (4.90%) Windows 10
8 3 (2.94%) Windows 8
8 3 (2.94%) Windows Vista
9 1 (0.98%) Windows Server 2012
Processes & Methodologies
1 43 (42.16%) ITIL
2 25 (24.51%) Service Management
3 20 (19.61%) Incident Management
3 20 (19.61%) Time Management
4 5 (4.90%) CAFM
4 5 (4.90%) EAM
4 5 (4.90%) Service Delivery
4 5 (4.90%) Supplier Management
5 4 (3.92%) IT Governance
5 4 (3.92%) ITIL V3
5 4 (3.92%) Root Cause Analysis
6 3 (2.94%) ITSM
7 2 (1.96%) Configuration Management
7 2 (1.96%) Document Management
7 2 (1.96%) Resource Management
7 2 (1.96%) Ticket Management
8 1 (0.98%) Analytics
8 1 (0.98%) Patch Management
8 1 (0.98%) Trend Analysis
8 1 (0.98%) Wealth Management
Programming Languages
1 7 (6.86%) SQL
2 1 (0.98%) Java
Qualifications
1 34 (33.33%) MCP
2 30 (29.41%) Microsoft Certification
3 20 (19.61%) ITIL Certification
4 16 (15.69%) MCSE
5 7 (6.86%) CCA
5 7 (6.86%) Citrix Certification
6 5 (4.90%) MCDST
7 3 (2.94%) Degree
7 3 (2.94%) MCSA
8 2 (1.96%) HP APS
8 2 (1.96%) ITIL Foundation Certificate
8 2 (1.96%) SC Cleared
8 2 (1.96%) Security Cleared
9 1 (0.98%) MCITP
Quality Assurance & Compliance
1 19 (18.63%) SLA
2 7 (6.86%) COBIT
System Software
1 62 (60.78%) Active Directory
2 12 (11.76%) VMware Infrastructure
3 2 (1.96%) Hyper-V
4 1 (0.98%) Citrix Presentation Server
Systems Management
1 3 (2.94%) DameWare
2 1 (0.98%) Backup Exec
Vendors
1 43 (42.16%) Microsoft
2 21 (20.59%) Remedy
3 15 (14.71%) Citrix
4 13 (12.75%) VMware
5 9 (8.82%) HP
6 6 (5.88%) Cisco
7 5 (4.90%) Dell
7 5 (4.90%) Lotus
8 1 (0.98%) Symantec
8 1 (0.98%) Xerox
Wakefield, West Yorkshire
Davanti Solutions
Salary: £15,000 per annum
Posted: 7 hours ago
Halifax, West Yorkshire
Spring Technology
Salary: £20000.00 - £22000.00 per annum
Posted: Yesterday
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Pro-Quest Resourcing Ltd
Salary: £24000 - £27000 Per Annum + Bens + Share Options
Posted: 2 days ago