The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
Yorkshire / West Yorkshire
Rank 142 164 147
Rank change year-on-year
+22 -17
Permanent jobs requiring a Service Desk Analyst 38 43 62
As % of all permanent IT jobs located in West Yorkshire 1.09% 1.03% 1.39%
As % of the Job Titles category 1.11% 1.06% 1.42%
Number of salaries quoted 37 39 60
Median salary £23,000 £21,500 £22,000
Median salary % change year-on-year
+6.97% -2.27%
90% offered a salary of more than £19,080 £19,450 £16,500
10% offered a salary of more than £30,000 £25,000 £24,800
UK excluding London median salary £22,000 £21,500 £21,625
% change year-on-year
+2.32% -0.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3419 4067 4360
As % of all permanent IT jobs located in West Yorkshire 98.02% 97.27% 97.74%
Number of salaries quoted 2966 3438 3588
Median salary £40,000 £41,500 £40,000
Median salary % change year-on-year
-3.61% +3.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the West Yorkshire region over the 3 months to 17 January 2017.

Service Desk Analyst Salary Histogram in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +25 34 £22,000 - 3
Bradford - 3 £25,000 - 1
Wakefield -6 1 £19,800 +1.53%
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 17 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 58 (63.04%) Windows
2 54 (58.70%) Active Directory
3 46 (50.00%) ITIL
4 43 (46.74%) SLA
5 36 (39.13%) MS Excel
6 34 (36.96%) MS Exchange
7 31 (33.70%) MS Office
8 30 (32.61%) Windows 7
9 27 (29.35%) Windows Server
10 26 (28.26%) Microsoft
11 20 (21.74%) Time Management
12 16 (17.39%) Microsoft Certification
13 13 (14.13%) Service Management
14 12 (13.04%) TCP/IP
15 11 (11.96%) MCSA
15 11 (11.96%) Analytical Skills
16 10 (10.87%) Remote Desktop
16 10 (10.87%) Windows 8
16 10 (10.87%) Finance
17 9 (9.78%) Windows 10
17 9 (9.78%) Office 365
17 9 (9.78%) MCITP
18 8 (8.70%) Configuration Management
18 8 (8.70%) VMware
18 8 (8.70%) VPN
19 7 (7.61%) Citrix
19 7 (7.61%) MCDST
19 7 (7.61%) VMware Infrastructure
20 6 (6.52%) Incident Management
20 6 (6.52%) Trend Analysis

Service Desk Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (36.96%) MS Exchange
2 4 (4.35%) Blackberry Enterprise Server
3 1 (1.09%) Exchange Server 2007
3 1 (1.09%) Exchange Server 2010
Applications
1 36 (39.13%) MS Excel
2 31 (33.70%) MS Office
3 3 (3.26%) MS PowerPoint
Cloud Services
1 9 (9.78%) Office 365
2 1 (1.09%) Microsoft Azure
Communications & Networking
1 12 (13.04%) TCP/IP
2 10 (10.87%) Remote Desktop
3 8 (8.70%) VPN
4 5 (5.43%) DHCP
4 5 (5.43%) DNS
4 5 (5.43%) Internet
5 2 (2.17%) WAN
6 1 (1.09%) Firewall
6 1 (1.09%) Intranet
6 1 (1.09%) LAN
6 1 (1.09%) SAN
6 1 (1.09%) VoIP
6 1 (1.09%) Wi-Fi
Database & Business Intelligence
1 2 (2.17%) SQL Server
General
1 10 (10.87%) Finance
2 5 (5.43%) Law
3 4 (4.35%) Marketing
4 2 (2.17%) French Language
4 2 (2.17%) German Language
4 2 (2.17%) Italian Language
4 2 (2.17%) Manufacturing
4 2 (2.17%) Pharmaceutical
4 2 (2.17%) Portuguese Language
4 2 (2.17%) Spanish Language
4 2 (2.17%) Swedish Language
4 2 (2.17%) Turkish Language
5 1 (1.09%) Legal
5 1 (1.09%) Telecoms
Miscellaneous
1 11 (11.96%) Analytical Skills
2 2 (2.17%) e-Health
2 2 (2.17%) iPhone
2 2 (2.17%) Smartphone
3 1 (1.09%) Fintech
3 1 (1.09%) Handset
Operating Systems
1 58 (63.04%) Windows
2 30 (32.61%) Windows 7
3 27 (29.35%) Windows Server
4 10 (10.87%) Windows 8
5 9 (9.78%) Windows 10
6 5 (5.43%) Windows Server 2008
6 5 (5.43%) Windows XP
7 4 (4.35%) Linux
8 3 (3.26%) Windows Vista
9 2 (2.17%) Windows Server 2012
10 1 (1.09%) Android
10 1 (1.09%) Apple iOS
10 1 (1.09%) Windows Phone
Processes & Methodologies
1 46 (50.00%) ITIL
2 20 (21.74%) Time Management
3 13 (14.13%) Service Management
4 8 (8.70%) Configuration Management
5 6 (6.52%) Incident Management
5 6 (6.52%) Trend Analysis
6 5 (5.43%) ITIL V3
6 5 (5.43%) Network Architecture
6 5 (5.43%) Service Desk Management
7 4 (4.35%) Agile Software Development
7 4 (4.35%) Continuous Improvement
7 4 (4.35%) Patch Management
7 4 (4.35%) PRINCE2
7 4 (4.35%) Project Management
8 3 (3.26%) Creative Problem-Solving
8 3 (3.26%) Stakeholder Management
9 2 (2.17%) ITSM
10 1 (1.09%) Change Management
10 1 (1.09%) Data Security
10 1 (1.09%) Service Delivery
Programming Languages
1 3 (3.26%) SQL
1 3 (3.26%) T-SQL
2 2 (2.17%) Java
Qualifications
1 16 (17.39%) Microsoft Certification
2 11 (11.96%) MCSA
3 9 (9.78%) MCITP
4 7 (7.61%) MCDST
5 6 (6.52%) MCSE
6 5 (5.43%) MCP
7 4 (4.35%) Security Cleared
8 2 (2.17%) ITIL Certification
8 2 (2.17%) ITIL Foundation Certificate
9 1 (1.09%) A+ Certification
9 1 (1.09%) Degree
Quality Assurance & Compliance
1 43 (46.74%) SLA
2 4 (4.35%) ISO/IEC 27001
2 4 (4.35%) QA
System Software
1 54 (58.70%) Active Directory
2 7 (7.61%) VMware Infrastructure
3 3 (3.26%) Hyper-V
Systems Management
1 6 (6.52%) DameWare
2 3 (3.26%) Backup Exec
2 3 (3.26%) OpenView
2 3 (3.26%) ServiceCenter
3 2 (2.17%) OVSD
4 1 (1.09%) SCCM
Vendors
1 26 (28.26%) Microsoft
2 8 (8.70%) VMware
3 7 (7.61%) Citrix
4 3 (3.26%) Bomgar
4 3 (3.26%) HP
4 3 (3.26%) Symantec
5 1 (1.09%) Apple
5 1 (1.09%) Avaya
5 1 (1.09%) Cisco
5 1 (1.09%) Remedy
5 1 (1.09%) ServiceNow
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 8 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £25000 per annum + On Call
Posted: Yesterday
Bradford, West Yorkshire
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday