The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 169 136 139
Rank change year-on-year
-33 +3
Permanent jobs requiring a Service Desk Analyst 40 36 39
As % of all permanent IT jobs located in West Yorkshire 0.80% 1.00% 1.04%
As % of the Job Titles category 0.83% 1.06% 1.07%
Number of salaries quoted 35 30 33
Average salary £18,500 £20,500 £17,000
Average salary % change year-on-year
-9.75% +20.58%
90% offered a salary of more than £17,000 £17,000 £15,000
10% offered a salary of more than £22,500 £24,050 £22,000
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4811 3399 3628
As % of all permanent IT jobs located in West Yorkshire 96.57% 94.31% 96.67%
Number of salaries quoted 3753 2675 3021
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,500 £23,500
10% offered a salary of more than £52,500 £52,500 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Salary Trend in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -20 34 £18,500 -11.90% 5
Wakefield - 9 £20,500 - 1
Bradford +3 5 £20,250 +15.71% 2
Dewsbury - 3 - -
Halifax -13 1 £17,500 -7.89%
Huddersfield - 1 £17,500 -
Keighley - 1 £18,500 -
Brighouse - 1 £17,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 August 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 52 (65.00%) Windows
2 39 (48.75%) Active Directory
3 38 (47.50%) ITIL
4 36 (45.00%) MS Office
5 35 (43.75%) MS Excel
6 33 (41.25%) Microsoft
7 28 (35.00%) SLA
8 26 (32.50%) MS Exchange
9 19 (23.75%) Windows XP
9 19 (23.75%) Windows 7
10 13 (16.25%) Time Management
11 12 (15.00%) Microsoft Certification
12 11 (13.75%) Service Management
12 11 (13.75%) Symantec
12 11 (13.75%) Blackberry
13 10 (12.50%) Blackberry Enterprise Server
13 10 (12.50%) Citrix
14 9 (11.25%) ITIL Certification
15 8 (10.00%) ITIL Foundation Certificate
16 7 (8.75%) Windows Vista
16 7 (8.75%) Windows Server 2003
16 7 (8.75%) ITSM
17 6 (7.50%) VMware
17 6 (7.50%) SQL Server
17 6 (7.50%) VMware Infrastructure
17 6 (7.50%) Windows Server 2008
17 6 (7.50%) SQL Server 2008
17 6 (7.50%) XenApp
18 5 (6.25%) Norton AntiVirus
18 5 (6.25%) Continuous Improvement

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 August 2014, IT jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (32.50%) MS Exchange
2 10 (12.50%) Blackberry Enterprise Server
3 4 (5.00%) SharePoint
4 1 (1.25%) Exchange Server 2003
4 1 (1.25%) Exchange Server 2007
4 1 (1.25%) Exchange Server 2010
Applications
1 36 (45.00%) MS Office
2 35 (43.75%) MS Excel
3 5 (6.25%) MS Visio
4 2 (2.50%) MS PowerPoint
Business Applications
1 2 (2.50%) Dynamics CRM
1 2 (2.50%) Sage 50
2 1 (1.25%) Remedy ITSM
Communications & Networking
1 5 (6.25%) VoIP
1 5 (6.25%) FTP
2 3 (3.75%) DNS
3 2 (2.50%) VPN
3 2 (2.50%) DHCP
4 1 (1.25%) Internet
4 1 (1.25%) Broadband
Database & Business Intelligence
1 6 (7.50%) SQL Server
1 6 (7.50%) SQL Server 2008
2 1 (1.25%) SQL Server 2005
General
1 5 (6.25%) Telecoms
1 5 (6.25%) Finance
1 5 (6.25%) Legal
2 3 (3.75%) French Language
2 3 (3.75%) German Language
2 3 (3.75%) Italian Language
2 3 (3.75%) Portuguese Language
2 3 (3.75%) Spanish Language
2 3 (3.75%) Swedish Language
2 3 (3.75%) Turkish Language
2 3 (3.75%) Pharmaceutical
3 1 (1.25%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.25%) Web Services
Miscellaneous
1 11 (13.75%) Blackberry
2 3 (3.75%) Mathematics
3 1 (1.25%) iPhone
3 1 (1.25%) iPad
3 1 (1.25%) NHS
3 1 (1.25%) Management Information System
3 1 (1.25%) Replication
3 1 (1.25%) Statistics
Operating Systems
1 52 (65.00%) Windows
2 19 (23.75%) Windows XP
2 19 (23.75%) Windows 7
3 7 (8.75%) Windows Server 2003
3 7 (8.75%) Windows Vista
4 6 (7.50%) Windows Server 2008
5 1 (1.25%) Windows 8
5 1 (1.25%) Windows Server 2012
Processes & Methodologies
1 38 (47.50%) ITIL
2 13 (16.25%) Time Management
3 11 (13.75%) Service Management
4 7 (8.75%) ITSM
5 5 (6.25%) Continuous Improvement
6 4 (5.00%) Network Monitoring
6 4 (5.00%) Document Management
7 3 (3.75%) Incident Management
8 2 (2.50%) Asset Management
8 2 (2.50%) Service Delivery
8 2 (2.50%) CRM
9 1 (1.25%) Change Management
9 1 (1.25%) Problem Management
9 1 (1.25%) Server Monitoring
9 1 (1.25%) Change Control
9 1 (1.25%) ITIL V3
Programming Languages
1 3 (3.75%) SQL
2 1 (1.25%) C
Qualifications
1 12 (15.00%) Microsoft Certification
2 9 (11.25%) ITIL Certification
3 8 (10.00%) ITIL Foundation Certificate
4 5 (6.25%) MCSE
5 4 (5.00%) MCSA
5 4 (5.00%) Citrix Certification
6 3 (3.75%) Cisco Certification
6 3 (3.75%) MCP
6 3 (3.75%) CCNA
7 1 (1.25%) CCA
7 1 (1.25%) MCDST
7 1 (1.25%) MCTS
7 1 (1.25%) MCITP
7 1 (1.25%) Degree
Quality Assurance & Compliance
1 28 (35.00%) SLA
System Software
1 39 (48.75%) Active Directory
2 6 (7.50%) VMware Infrastructure
2 6 (7.50%) XenApp
3 1 (1.25%) Hyper-V
Systems Management
1 5 (6.25%) Norton AntiVirus
1 5 (6.25%) SCCM
2 3 (3.75%) NetBackup
3 1 (1.25%) SCOM
Vendors
1 33 (41.25%) Microsoft
2 11 (13.75%) Symantec
3 10 (12.50%) Citrix
4 6 (7.50%) VMware
5 5 (6.25%) CheckPoint
6 2 (2.50%) Northgate
6 2 (2.50%) Sage
7 1 (1.25%) Cisco
7 1 (1.25%) Remedy
7 1 (1.25%) BMC
7 1 (1.25%) Apple
7 1 (1.25%) HP
7 1 (1.25%) LANDesk
Leeds, West Yorkshire
Bluetownonline
Salary: Competitive
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: From £14,000 to £15,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Bluetownonline
Salary: £22k per year
Posted: 4 days ago
Leeds
Interquest - IQ ERP
Salary: £18000 - £20000 per annum + Life Assurance, Pension, 20 days leave
Posted: 12 days ago
Leeds
Hays IT - Uk Posting account
Salary: £19000.00 - £19500 per annum + Bonus
Posted: 23 days ago
Bradford
Recruitment Genius
Salary: £24000 - £28000 per annum
Posted: 25 days ago