The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 198 204 159
Rank change year-on-year
+6 -45
Permanent jobs requiring a Service Desk Manager 1 9 19
As % of all permanent IT jobs located in West Yorkshire 0.023% 0.18% 0.52%
As % of the Job Titles category 0.023% 0.19% 0.54%
Number of salaries quoted 1 8 17
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
UK excluding London average salary £40,000 £40,000 £40,000
Service Desk Manager
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4265 4807 3511
As % of all permanent IT jobs located in West Yorkshire 96.80% 96.92% 95.54%
Number of salaries quoted 3413 3943 2797
Average salary £40,000 £39,750 £35,000
Average salary % change year-on-year
+0.62% +13.57%
90% offered a salary of more than £27,000 £25,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in West Yorkshire

Service Desk Manager
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the West Yorkshire region.

Service Desk Manager Salary Trend in West Yorkshire

Service Desk Manager
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the West Yorkshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +16 1 £35,000 -6.66%
Service Desk Manager
Yorkshire

Service Desk Manager
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 May 2015, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 17 (70.83%) ITIL
2 13 (54.17%) ITIL Certification
3 11 (45.83%) MS Excel
4 10 (41.67%) Workflow
5 7 (29.17%) Windows
6 6 (25.00%) Degree
7 5 (20.83%) VMware
7 5 (20.83%) Windows 7
8 4 (16.67%) VMware Infrastructure
8 4 (16.67%) SDLC
8 4 (16.67%) Incident Management
8 4 (16.67%) Legal
8 4 (16.67%) C
8 4 (16.67%) Service Delivery
9 3 (12.50%) Change Management
9 3 (12.50%) SLA
9 3 (12.50%) Microsoft
10 2 (8.33%) Service Management
10 2 (8.33%) MS Office
10 2 (8.33%) Finance
10 2 (8.33%) Supplier Management
10 2 (8.33%) Problem Management
10 2 (8.33%) Service Desk Management
10 2 (8.33%) Analytical Skills
11 1 (4.17%) People Management
11 1 (4.17%) User Experience
11 1 (4.17%) Time Management
11 1 (4.17%) Performance Management
11 1 (4.17%) Knowledge Management
11 1 (4.17%) Statistics

Service Desk Manager
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 May 2015, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 11 (45.83%) MS Excel
2 2 (8.33%) MS Office
Communications & Networking
1 1 (4.17%) VPN
General
1 4 (16.67%) Legal
2 2 (8.33%) Finance
3 1 (4.17%) Marketing
3 1 (4.17%) Law
Miscellaneous
1 2 (8.33%) Analytical Skills
2 1 (4.17%) User Experience
2 1 (4.17%) Statistics
2 1 (4.17%) Management Information System
Operating Systems
1 7 (29.17%) Windows
2 5 (20.83%) Windows 7
Processes & Methodologies
1 17 (70.83%) ITIL
2 10 (41.67%) Workflow
3 4 (16.67%) SDLC
3 4 (16.67%) Incident Management
3 4 (16.67%) Service Delivery
4 3 (12.50%) Change Management
5 2 (8.33%) Service Management
5 2 (8.33%) Supplier Management
5 2 (8.33%) Problem Management
5 2 (8.33%) Service Desk Management
6 1 (4.17%) People Management
6 1 (4.17%) Time Management
6 1 (4.17%) Performance Management
6 1 (4.17%) Knowledge Management
6 1 (4.17%) Resource Management
6 1 (4.17%) Process Management
6 1 (4.17%) CRM
Programming Languages
1 4 (16.67%) C
2 1 (4.17%) SQL
Qualifications
1 13 (54.17%) ITIL Certification
2 6 (25.00%) Degree
3 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 3 (12.50%) SLA
System Software
1 4 (16.67%) VMware Infrastructure
2 1 (4.17%) Terminal Services
2 1 (4.17%) Active Directory
Vendors
1 5 (20.83%) VMware
2 3 (12.50%) Microsoft
3 1 (4.17%) Intel