The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Service Desk Manager
Rank 156 157 -
Rank change year-on-year
+1 -
Permanent jobs requiring a Service Desk Manager 22 7 0
As % of all permanent IT jobs located in West Yorkshire 0.606% 0.216% -
As % of the Job Titles category 0.641% 0.222% -
Number of salaries quoted 19 4 0
Average salary £33,000 £30,000 -
Average salary % change year-on-year
+10.00% -
UK excluding London average salary £42,500 £35,000 £37,500
% change year-on-year
+21.42% -6.66%
All Job Titles
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3434 3155 2912
As % of all permanent IT jobs located in West Yorkshire 94.63% 97.23% 96.91%
Number of salaries quoted 2717 2616 2426
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £24,000 £23,000 £24,000
10% offered a salary of more than £50,000 £50,000 £49,750
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Manager
Yorkshire

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

West Yorkshire Service Desk Manager Jobs Demand Trend

Service Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the West Yorkshire region.

West Yorkshire Service Desk Manager Salary Trend

Service Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the West Yorkshire region over the 3 months to 18 June 2013.

West Yorkshire Service Desk Manager Salary Histogram

Service Desk Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the West Yorkshire region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds +5 21 £33,000 +10.00%
Bradford - 1 - -
Service Desk Manager
Yorkshire

Service Desk Manager
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 23 (92.00%) ITIL
2 10 (40.00%) Service Management
3 9 (36.00%) SLA
4 8 (32.00%) Windows
5 6 (24.00%) Windows 7
5 6 (24.00%) Continuous Improvement
6 5 (20.00%) Service Desk Management
6 5 (20.00%) Document Management
6 5 (20.00%) Statistics
6 5 (20.00%) Migration
6 5 (20.00%) VMware
6 5 (20.00%) MS Exchange
6 5 (20.00%) ITIL Certification
7 4 (16.00%) Remedy
7 4 (16.00%) Project Management
7 4 (16.00%) Service Delivery
7 4 (16.00%) Management Information System
7 4 (16.00%) MS Excel
7 4 (16.00%) Microsoft
7 4 (16.00%) Time Management
8 3 (12.00%) Performance Management
8 3 (12.00%) Incident Management
8 3 (12.00%) Process Management
9 2 (8.000%) Microsoft Certification
9 2 (8.000%) Risk Management
9 2 (8.000%) Finance
9 2 (8.000%) PMI
9 2 (8.000%) PMI Certification
9 2 (8.000%) Active Directory
9 2 (8.000%) MCSE

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.00%) MS Exchange
2 1 (4.000%) IBM Notes
Applications
1 4 (16.00%) MS Excel
2 1 (4.000%) MS Visio
2 1 (4.000%) MS PowerPoint
2 1 (4.000%) MS Office
General
1 2 (8.000%) Finance
Miscellaneous
1 5 (20.00%) Statistics
2 4 (16.00%) Management Information System
3 2 (8.000%) PMI
4 1 (4.000%) Computer Science
Operating Systems
1 8 (32.00%) Windows
2 6 (24.00%) Windows 7
3 1 (4.000%) Windows Server 2008
Processes & Methodologies
1 23 (92.00%) ITIL
2 10 (40.00%) Service Management
3 6 (24.00%) Continuous Improvement
4 5 (20.00%) Service Desk Management
4 5 (20.00%) Migration
4 5 (20.00%) Document Management
5 4 (16.00%) Time Management
5 4 (16.00%) Service Delivery
5 4 (16.00%) Project Management
6 3 (12.00%) Process Management
6 3 (12.00%) Performance Management
6 3 (12.00%) Incident Management
7 2 (8.000%) Logistics
7 2 (8.000%) Knowledge Management
7 2 (8.000%) PRINCE2
7 2 (8.000%) Risk Management
7 2 (8.000%) Problem Management
8 1 (4.000%) Performance Improvement
8 1 (4.000%) Change Management
8 1 (4.000%) Operations Management
Qualifications
1 5 (20.00%) ITIL Certification
2 2 (8.000%) PMI Certification
2 2 (8.000%) MCSE
2 2 (8.000%) Microsoft Certification
2 2 (8.000%) Security Cleared
3 1 (4.000%) MCP
3 1 (4.000%) MCSA
3 1 (4.000%) Network+ Certification
3 1 (4.000%) Degree
Quality Assurance & Compliance
1 9 (36.00%) SLA
System Software
1 2 (8.000%) Active Directory
2 1 (4.000%) VMware Infrastructure
2 1 (4.000%) XenApp
Systems Management
1 1 (4.000%) OpenView
1 1 (4.000%) OVSD
1 1 (4.000%) ServiceCenter
Vendors
1 5 (20.00%) VMware
2 4 (16.00%) Remedy
2 4 (16.00%) Microsoft
3 1 (4.000%) HP
3 1 (4.000%) NetApp
3 1 (4.000%) Lotus
3 1 (4.000%) Cisco
3 1 (4.000%) Altiris