The statistics below represent IT jobs advertised across the West Yorkshire region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Desk Manager
Yorkshire / West Yorkshire
Rank 169 198 183
Rank change year-on-year
+29 -15
Permanent jobs requiring a Service Desk Manager 9 3 27
As % of all permanent IT jobs located in West Yorkshire 0.26% 0.070% 0.61%
As % of the Job Titles category 0.26% 0.072% 0.62%
Number of salaries quoted 9 2 18
Median salary £36,000 £36,250 £32,500
Median salary % change year-on-year
-0.68% +11.53%
90% offered a salary of more than £34,500 £33,250 £31,500
10% offered a salary of more than £39,400 £39,250 £37,500
UK excluding London median salary £39,000 £42,500 £36,750
% change year-on-year
-8.23% +15.64%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3441 4160 4360
As % of all permanent IT jobs located in West Yorkshire 98.03% 97.36% 97.74%
Number of salaries quoted 2990 3517 3587
Median salary £40,000 £41,500 £40,000
Median salary % change year-on-year
-3.61% +3.75%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Manager
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in West Yorkshire

Service Desk Manager
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the West Yorkshire region.

Service Desk Manager Salary Trend in West Yorkshire

Service Desk Manager
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the West Yorkshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +33 5 £36,000 +10.76% 1
Wakefield +3 2 £35,000 -12.50%
Service Desk Manager
Yorkshire

Service Desk Manager Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 January 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Desk Manager in the job title.

1 9 (64.29%) ITIL
2 8 (57.14%) Windows
3 4 (28.57%) Stakeholder Management
3 4 (28.57%) Incident Management
3 4 (28.57%) SLA
3 4 (28.57%) Performance Management
3 4 (28.57%) Mentoring
4 3 (21.43%) Coaching
4 3 (21.43%) Business Transformation
4 3 (21.43%) Microsoft
4 3 (21.43%) PRINCE2
4 3 (21.43%) MS Excel
5 2 (14.29%) MS Exchange
5 2 (14.29%) LAN
5 2 (14.29%) WAN
5 2 (14.29%) Cisco
5 2 (14.29%) Thin Client
5 2 (14.29%) Terminal Services
5 2 (14.29%) IT Governance
5 2 (14.29%) QA
5 2 (14.29%) Fat Client
5 2 (14.29%) Service Delivery
5 2 (14.29%) Firewall
5 2 (14.29%) Management Information System
5 2 (14.29%) Migration
5 2 (14.29%) Programme Management
5 2 (14.29%) IP Telephony
5 2 (14.29%) Service Desk Management
5 2 (14.29%) Windows 7
6 1 (7.14%) IT Asset Management

Service Desk Manager Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) MS Exchange
Applications
1 3 (21.43%) MS Excel
Communications & Networking
1 2 (14.29%) Firewall
1 2 (14.29%) IP Telephony
1 2 (14.29%) LAN
1 2 (14.29%) WAN
Miscellaneous
1 2 (14.29%) Fat Client
1 2 (14.29%) Management Information System
1 2 (14.29%) Thin Client
Operating Systems
1 8 (57.14%) Windows
2 2 (14.29%) Windows 7
Processes & Methodologies
1 9 (64.29%) ITIL
2 4 (28.57%) Incident Management
2 4 (28.57%) Mentoring
2 4 (28.57%) Performance Management
2 4 (28.57%) Stakeholder Management
3 3 (21.43%) Business Transformation
3 3 (21.43%) Coaching
3 3 (21.43%) PRINCE2
4 2 (14.29%) IT Governance
4 2 (14.29%) Migration
4 2 (14.29%) Programme Management
4 2 (14.29%) Service Delivery
4 2 (14.29%) Service Desk Management
5 1 (7.14%) Asset Management
5 1 (7.14%) IT Asset Management
Qualifications
1 1 (7.14%) CCNA
1 1 (7.14%) Cisco Certification
1 1 (7.14%) MCITP
1 1 (7.14%) MCSE
1 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 2 (14.29%) QA
System Software
1 2 (14.29%) Terminal Services
Vendors
1 3 (21.43%) Microsoft
2 2 (14.29%) Cisco