The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 203 151 170
Rank change year-on-year
-52 +19
Permanent jobs requiring a Service Desk Manager 6 20 7
As % of all permanent IT jobs located in West Yorkshire 0.12% 0.57% 0.21%
As % of the Job Titles category 0.13% 0.60% 0.22%
Number of salaries quoted 6 19 4
Average salary £29,250 £35,000 £30,000
Average salary % change year-on-year
-16.42% +16.66%
UK excluding London average salary £37,500 £36,500 £35,000
% change year-on-year
+2.73% +4.28%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4725 3326 3180
As % of all permanent IT jobs located in West Yorkshire 97.02% 94.03% 96.33%
Number of salaries quoted 3769 2593 2635
Average salary £38,500 £35,000 £35,000
Average salary % change year-on-year
+10.00% -
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Service Desk Manager
Yorkshire

Service Desk Manager
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in West Yorkshire

Service Desk Manager
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the West Yorkshire region.

Service Desk Manager Salary Trend in West Yorkshire

Service Desk Manager
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the West Yorkshire region over the 3 months to 11 July 2014.

Service Desk Manager Salary Histogram in West Yorkshire

Service Desk Manager
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the West Yorkshire region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -58 4 £26,000 -25.71%
Huddersfield - 2 £32,500 -
Service Desk Manager
Yorkshire

Service Desk Manager
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 11 July 2014, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 10 (66.67%) ITIL
2 7 (46.67%) Service Management
3 6 (40.00%) LAN
3 6 (40.00%) WAN
4 5 (33.33%) VoIP
4 5 (33.33%) MS Exchange
4 5 (33.33%) Windows
4 5 (33.33%) Microsoft
4 5 (33.33%) Windows Server 2008
4 5 (33.33%) Windows Server 2012
5 4 (26.67%) Firewall
5 4 (26.67%) MS Office
6 3 (20.00%) Broadband
6 3 (20.00%) WLAN
6 3 (20.00%) Service Delivery
6 3 (20.00%) Apple
6 3 (20.00%) Active Directory
6 3 (20.00%) ISO 9001
6 3 (20.00%) TCP/IP
6 3 (20.00%) Mobile Device Management
6 3 (20.00%) Windows 7
6 3 (20.00%) Lync
6 3 (20.00%) Supplier Management
6 3 (20.00%) Telecoms
6 3 (20.00%) VMware
6 3 (20.00%) ISO/IEC 27001
6 3 (20.00%) Fortinet
6 3 (20.00%) SCCM
7 2 (13.33%) Time Management
7 2 (13.33%) Problem Management

Service Desk Manager
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 11 July 2014, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (33.33%) MS Exchange
2 3 (20.00%) Lync
Applications
1 4 (26.67%) MS Office
2 1 (6.67%) MS Excel
Communications & Networking
1 6 (40.00%) LAN
1 6 (40.00%) WAN
2 5 (33.33%) VoIP
3 4 (26.67%) Firewall
4 3 (20.00%) Broadband
4 3 (20.00%) WLAN
4 3 (20.00%) TCP/IP
5 2 (13.33%) DNS
5 2 (13.33%) Internet
5 2 (13.33%) POP3
5 2 (13.33%) SMS
5 2 (13.33%) Asterisk PBX
Database & Business Intelligence
1 2 (13.33%) MySQL
General
1 3 (20.00%) Telecoms
2 1 (6.67%) Finance
Operating Systems
1 5 (33.33%) Windows
1 5 (33.33%) Windows Server 2008
1 5 (33.33%) Windows Server 2012
2 3 (20.00%) Windows 7
3 2 (13.33%) Linux
3 2 (13.33%) Windows Server 2003
3 2 (13.33%) UNIX
Processes & Methodologies
1 10 (66.67%) ITIL
2 7 (46.67%) Service Management
3 3 (20.00%) Service Delivery
3 3 (20.00%) Supplier Management
3 3 (20.00%) Mobile Device Management
4 2 (13.33%) Statistical Analysis
4 2 (13.33%) Problem Management
4 2 (13.33%) Time Management
4 2 (13.33%) ITSM
5 1 (6.67%) ITIL V3
5 1 (6.67%) Continuous Improvement
Qualifications
1 2 (13.33%) ITIL Certification
2 1 (6.67%) MCSE
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (20.00%) ISO 9001
1 3 (20.00%) ISO/IEC 27001
2 2 (13.33%) SLA
System Software
1 3 (20.00%) Active Directory
2 2 (13.33%) VMware Infrastructure
3 1 (6.67%) Hyper-V
3 1 (6.67%) XenApp
Systems Management
1 3 (20.00%) SCCM
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) Apple
2 3 (20.00%) VMware
2 3 (20.00%) Fortinet
3 2 (13.33%) Citrix
4 1 (6.67%) NetApp
4 1 (6.67%) Altiris
4 1 (6.67%) WatchGuard
4 1 (6.67%) Veeam
4 1 (6.67%) Cisco