The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 194 195 180
Rank change year-on-year
+1 -15
Permanent jobs requiring a Service Desk Manager 14 1 5
As % of all permanent IT jobs located in West Yorkshire 0.29% 0.023% 0.12%
As % of the Job Titles category 0.30% 0.024% 0.13%
Number of salaries quoted 12 1 0
Average salary £35,000 £38,500 -
Average salary % change year-on-year
-9.09% -
UK excluding London average salary £37,250 £42,500 £35,500
% change year-on-year
-12.35% +19.71%
Service Desk Manager
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4612 4105 3889
As % of all permanent IT jobs located in West Yorkshire 97.14% 95.60% 96.84%
Number of salaries quoted 3778 3245 3277
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in West Yorkshire

Service Desk Manager
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the West Yorkshire region.

Service Desk Manager Salary Trend in West Yorkshire

Service Desk Manager
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the West Yorkshire region over the 3 months to 22 December 2014.

Service Desk Manager Salary Histogram in West Yorkshire

Service Desk Manager
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the West Yorkshire region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +6 11 £32,500 -15.58% 1
Wakefield - 3 £32,500 -
Bradford -7 1 £35,000 -9.09%
Halifax - 1 £35,000 -
Huddersfield - 1 £35,000 -
Service Desk Manager
Yorkshire

Service Desk Manager
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 December 2014, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 16 (88.89%) ITIL
2 10 (55.56%) ITIL Certification
3 5 (27.78%) Service Delivery
3 5 (27.78%) Workflow
3 5 (27.78%) MS Excel
4 4 (22.22%) Service Management
4 4 (22.22%) Problem Management
5 3 (16.67%) Linux
5 3 (16.67%) Internet
5 3 (16.67%) UNIX
5 3 (16.67%) SMS
5 3 (16.67%) VoIP
5 3 (16.67%) POP3
5 3 (16.67%) DNS
5 3 (16.67%) MySQL
5 3 (16.67%) Law
5 3 (16.67%) ITSM
5 3 (16.67%) Asterisk PBX
6 2 (11.11%) Statistics
6 2 (11.11%) PRINCE2
6 2 (11.11%) SLA
6 2 (11.11%) LANDesk
6 2 (11.11%) User Experience
7 1 (5.56%) Release Management
7 1 (5.56%) Time Management
7 1 (5.56%) Security Cleared
7 1 (5.56%) PRINCE2 Certification
7 1 (5.56%) ODBC
7 1 (5.56%) Windows
7 1 (5.56%) PMI

Service Desk Manager
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 22 December 2014, IT jobs across the West Yorkshire region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 5 (27.78%) MS Excel
Communications & Networking
1 3 (16.67%) SMS
1 3 (16.67%) VoIP
1 3 (16.67%) POP3
1 3 (16.67%) DNS
1 3 (16.67%) Internet
1 3 (16.67%) Asterisk PBX
Database & Business Intelligence
1 3 (16.67%) MySQL
General
1 3 (16.67%) Law
2 1 (5.56%) Legal
Libraries, Frameworks & Software Standards
1 1 (5.56%) ODBC
Miscellaneous
1 2 (11.11%) Statistics
1 2 (11.11%) User Experience
2 1 (5.56%) PMI
2 1 (5.56%) Management Information System
Operating Systems
1 3 (16.67%) UNIX
1 3 (16.67%) Linux
2 1 (5.56%) Windows
Processes & Methodologies
1 16 (88.89%) ITIL
2 5 (27.78%) Service Delivery
2 5 (27.78%) Workflow
3 4 (22.22%) Service Management
3 4 (22.22%) Problem Management
4 3 (16.67%) ITSM
5 2 (11.11%) PRINCE2
6 1 (5.56%) Project Management
6 1 (5.56%) Process Management
6 1 (5.56%) Asset Management
6 1 (5.56%) Release Management
6 1 (5.56%) Time Management
6 1 (5.56%) Capacity Planning
6 1 (5.56%) Continuous Improvement
6 1 (5.56%) Service Desk Management
6 1 (5.56%) Performance Analysis
6 1 (5.56%) Line Management
6 1 (5.56%) Mentoring
6 1 (5.56%) Coaching
Qualifications
1 10 (55.56%) ITIL Certification
2 1 (5.56%) PMI Certification
2 1 (5.56%) Degree
2 1 (5.56%) Security Cleared
2 1 (5.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (11.11%) SLA
Vendors
1 2 (11.11%) LANDesk
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 6 days ago