Incident Management Jobs in the West Midlands

Incident Management
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 160 177 114
Rank change year-on-year +17 -63 +35
Permanent jobs citing Incident Management 82 101 199
As % of all permanent jobs advertised in the West Midlands 1.16% 1.47% 2.74%
As % of the Processes & Methodologies category 1.39% 1.51% 2.87%
Number of salaries quoted 64 62 136
10th Percentile £26,475 £29,075 £24,000
25th Percentile £31,552 £32,500 £26,750
Median annual salary (50th Percentile) £45,000 £48,390 £41,500
Median % change year-on-year -7.01% +16.60% -7.78%
75th Percentile £65,000 £69,375 £55,250
90th Percentile £69,625 £78,625 £70,000
England median annual salary £50,000 £52,500 £46,750
% change year-on-year -4.76% +12.30% -10.95%

All Process and Methodology Skills
West Midlands

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,883 6,670 6,936
As % of all permanent jobs advertised in the West Midlands 83.15% 96.93% 95.45%
Number of salaries quoted 4,509 3,312 4,807
10th Percentile £26,250 £31,000 £31,250
25th Percentile £35,700 £40,000 £38,438
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £78,750 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Incident Management
Job Vacancy Trend in the West Midlands

Job postings citing Incident Management as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Incident Management in the West Midlands

Incident Management
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Incident Management in the West Midlands.

Salary trend for Incident Management in the West Midlands

Incident Management
Salary Histogram in the West Midlands

Salary distribution for jobs citing Incident Management in the West Midlands over the 6 months to 19 April 2024.

Salary histogram for Incident Management in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -17 23 £32,004 -39.04% 11
Warwickshire +65 15 £42,001 -0.59% 1
Solihull +9 14 £29,500 -54.62% 3
Coventry +39 6 £40,750 -18.50% 1
Wolverhampton +25 4 £67,500 - 1
Walsall - 3 £45,000 -
Staffordshire -21 1 £32,500 -7.14%
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.66%) IBM Notes
2 2 (2.44%) CMS
2 2 (2.44%) IIS
2 2 (2.44%) Liferay
2 2 (2.44%) Magnolia
2 2 (2.44%) Microsoft Exchange
2 2 (2.44%) Sitecore CMS
3 1 (1.22%) SharePoint
Applications
1 6 (7.32%) Microsoft Office
Cloud Services
1 18 (21.95%) Microsoft 365
2 14 (17.07%) Azure
3 5 (6.10%) AWS
3 5 (6.10%) Azure Sentinel
4 3 (3.66%) Cloud Computing
4 3 (3.66%) Entra ID
4 3 (3.66%) PaaS
5 2 (2.44%) Amazon CloudWatch
5 2 (2.44%) Amazon EC2
5 2 (2.44%) Amazon GuardDuty
5 2 (2.44%) Amazon S3
5 2 (2.44%) AWS CloudFormation
5 2 (2.44%) AWS CloudTrail
5 2 (2.44%) AWS Lambda
5 2 (2.44%) npm
5 2 (2.44%) Serverless
5 2 (2.44%) Virtual Private Cloud
6 1 (1.22%) Azure Data Factory
6 1 (1.22%) GitHub
6 1 (1.22%) SaaS
Communications & Networking
1 9 (10.98%) Firewall
2 8 (9.76%) DHCP
2 8 (9.76%) DNS
3 6 (7.32%) TCP/IP
3 6 (7.32%) WAN
3 6 (7.32%) Wireless
4 3 (3.66%) BIG-IP
4 3 (3.66%) Cisco ASA
4 3 (3.66%) Cisco ISE
4 3 (3.66%) Cisco Nexus
4 3 (3.66%) Cisco Wireless
4 3 (3.66%) LAN
4 3 (3.66%) MPLS
4 3 (3.66%) Remote Desktop
4 3 (3.66%) SAN
4 3 (3.66%) SD-WAN
Database & Business Intelligence
1 5 (6.10%) SQL Server
2 2 (2.44%) Amazon RDS
2 2 (2.44%) Crystal Reports
2 2 (2.44%) DB2
2 2 (2.44%) DTS
2 2 (2.44%) SQL Server Integration Services
2 2 (2.44%) SQL Server Reporting Services
3 1 (1.22%) Qlik Sense
3 1 (1.22%) Redis
Development Applications
1 3 (3.66%) JIRA
1 3 (3.66%) Sonatype Nexus
2 2 (2.44%) Bower
2 2 (2.44%) Burp Suite
2 2 (2.44%) gulp
2 2 (2.44%) Metasploit
2 2 (2.44%) Moq
2 2 (2.44%) sqlmap
2 2 (2.44%) Visual Studio
3 1 (1.22%) GitLab
3 1 (1.22%) Postman
General
1 32 (39.02%) Social Skills
2 22 (26.83%) Finance
3 11 (13.41%) Retail
4 10 (12.20%) French Language
5 8 (9.76%) Fire and Rescue
5 8 (9.76%) Local Government
5 8 (9.76%) Spanish Language
6 4 (4.88%) Analytical Skills
7 3 (3.66%) Manufacturing
7 3 (3.66%) Norwegian Language
7 3 (3.66%) Police
8 1 (1.22%) Documentation Skills
8 1 (1.22%) Inclusion and Diversity
Job Titles
1 20 (24.39%) Analyst
2 16 (19.51%) Service Manager
3 11 (13.41%) Service Analyst
4 10 (12.20%) IT Manager
5 9 (10.98%) Delivery Manager
5 9 (10.98%) Service Delivery Manager
5 9 (10.98%) Service Desk Analyst
6 8 (9.76%) IT Operations Manager
6 8 (9.76%) Operations Manager
6 8 (9.76%) Project Manager
7 6 (7.32%) Lead
8 5 (6.10%) Infrastructure Engineer
8 5 (6.10%) Security Manager
9 4 (4.88%) Service Transition Manager
9 4 (4.88%) Support Analyst
9 4 (4.88%) Transition Manager
10 3 (3.66%) Infrastructure Services Engineer
10 3 (3.66%) Security Analyst
11 2 (2.44%) Development Manager
11 2 (2.44%) Security Engineer
Libraries, Frameworks & Software Standards
1 3 (3.66%) Node.js
2 2 (2.44%) .NET Core
2 2 (2.44%) .NET Framework
2 2 (2.44%) Ajax
2 2 (2.44%) Angular 2
2 2 (2.44%) AngularJS
2 2 (2.44%) ASP.NET Core
2 2 (2.44%) ASP.NET Web API
2 2 (2.44%) Autofac
2 2 (2.44%) GraphQL
2 2 (2.44%) JSON
2 2 (2.44%) Kafka
2 2 (2.44%) Microsoft Enterprise Library
2 2 (2.44%) NHibernate
2 2 (2.44%) React
2 2 (2.44%) React Native
2 2 (2.44%) Redux
2 2 (2.44%) REST
2 2 (2.44%) Unreal Engine
2 2 (2.44%) WCF
Miscellaneous
1 13 (15.85%) Management Information System
2 5 (6.10%) Self-Motivation
3 3 (3.66%) Security Operations Centre
4 2 (2.44%) Data Centre
4 2 (2.44%) Data Protection Act
4 2 (2.44%) Distributed Denial-of-Service
4 2 (2.44%) Onboarding
4 2 (2.44%) Security Posture
4 2 (2.44%) Virtual Team
5 1 (1.22%) Cloud Native
5 1 (1.22%) Product Ownership
5 1 (1.22%) Smartphone
Operating Systems
1 17 (20.73%) Windows
2 10 (12.20%) Windows 10
3 8 (9.76%) Windows Server
4 6 (7.32%) Apple iOS
4 6 (7.32%) Windows Server 2016
4 6 (7.32%) Windows Server 2019
5 3 (3.66%) Unix
6 2 (2.44%) Windows 7
6 2 (2.44%) Windows 8
6 2 (2.44%) Windows Server 2003
Processes & Methodologies
1 32 (39.02%) ITIL
2 30 (36.59%) Service Delivery
3 28 (34.15%) Problem-Solving
4 22 (26.83%) Change Management
5 21 (25.61%) Project Management
6 20 (24.39%) Agile
6 20 (24.39%) Problem Management
7 18 (21.95%) Project Delivery
8 13 (15.85%) Risk Management
9 12 (14.63%) Incident Response
9 12 (14.63%) Supplier Management
10 10 (12.20%) ITSM
10 10 (12.20%) Service Management
11 9 (10.98%) Change Control
11 9 (10.98%) Decision-Making
11 9 (10.98%) Infrastructure Engineering
12 8 (9.76%) Cybersecurity
12 8 (9.76%) Information Security
12 8 (9.76%) Security Operations
13 7 (8.54%) Continuous Improvement
Programming Languages
1 5 (6.10%) SQL
2 4 (4.88%) JavaScript
2 4 (4.88%) PowerShell
2 4 (4.88%) Python
3 2 (2.44%) C
3 2 (2.44%) C#
3 2 (2.44%) Go
3 2 (2.44%) Java
3 2 (2.44%) Kotlin
3 2 (2.44%) PHP
3 2 (2.44%) T-SQL
3 2 (2.44%) TypeScript
3 2 (2.44%) VB
3 2 (2.44%) XAML
Qualifications
1 8 (9.76%) ITIL Certification
2 6 (7.32%) Security Cleared
3 5 (6.10%) SC Cleared
4 4 (4.88%) Azure Certification
4 4 (4.88%) CISA
4 4 (4.88%) CISSP
4 4 (4.88%) CRISC
4 4 (4.88%) GIAC
4 4 (4.88%) SANS
5 3 (3.66%) CCNA
5 3 (3.66%) CCNP
5 3 (3.66%) Cisco Certification
5 3 (3.66%) Degree
6 2 (2.44%) AWS Certification
7 1 (1.22%) A+ Certification
7 1 (1.22%) BPSS Clearance
7 1 (1.22%) Computer Science Degree
7 1 (1.22%) MCP
Quality Assurance & Compliance
1 19 (23.17%) SLA
2 8 (9.76%) Accessibility
3 6 (7.32%) ISO/IEC 27001
4 5 (6.10%) NIST
5 4 (4.88%) GDPR
5 4 (4.88%) HMG Security Policy Framework
6 3 (3.66%) Cyber Essentials
7 1 (1.22%) QA
System Software
1 15 (18.29%) Active Directory
2 2 (2.44%) VMware ESXi
3 1 (1.22%) Docker
Systems Management
1 3 (3.66%) Ansible
1 3 (3.66%) Microsoft Intune
1 3 (3.66%) Terraform
2 2 (2.44%) SCCM
2 2 (2.44%) SCOM
3 1 (1.22%) Grafana
3 1 (1.22%) Kibana
Vendors
1 22 (26.83%) Microsoft
2 11 (13.41%) ServiceNow
3 6 (7.32%) Apple
3 6 (7.32%) Cisco
4 5 (6.10%) VMware
5 4 (4.88%) Remedy
6 3 (3.66%) CheckPoint
6 3 (3.66%) Citrix
6 3 (3.66%) F5
6 3 (3.66%) Lotus
6 3 (3.66%) Palo Alto
6 3 (3.66%) SolarWinds
7 2 (2.44%) MuleSoft
7 2 (2.44%) OpenText
7 2 (2.44%) Pega
7 2 (2.44%) Qualys
7 2 (2.44%) Sitecore
8 1 (1.22%) Forcepoint
8 1 (1.22%) Salesforce
8 1 (1.22%) Symantec