Service Desk Management Jobs in the West Midlands

Service Desk Management
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 16 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 233 282 288
Rank change year-on-year +49 +6 -68
Permanent jobs citing Service Desk Management 8 7 5
As % of all permanent jobs advertised in the West Midlands 0.11% 0.10% 0.069%
As % of the Processes & Methodologies category 0.14% 0.10% 0.072%
Number of salaries quoted 8 7 5
10th Percentile £51,225 £32,579 -
25th Percentile £59,895 £38,966 £19,250
Median annual salary (50th Percentile) £63,749 £40,188 £20,500
Median % change year-on-year +58.63% +96.04% -47.44%
75th Percentile £66,137 £44,834 £21,750
90th Percentile - £48,667 £31,950
England median annual salary £45,000 £43,250 £37,500
% change year-on-year +4.05% +15.33% -15.73%

All Process and Methodology Skills
West Midlands

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,864 6,752 6,923
As % of all permanent jobs advertised in the West Midlands 83.18% 96.94% 95.48%
Number of salaries quoted 4,527 3,350 4,832
10th Percentile £26,250 £31,225 £31,250
25th Percentile £35,250 £40,000 £38,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £78,750 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Desk Management
Job Vacancy Trend in the West Midlands

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Desk Management in the West Midlands

Service Desk Management
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Service Desk Management in the West Midlands.

Salary trend for Service Desk Management in the West Midlands

Service Desk Management
Salary Histogram in the West Midlands

Salary distribution for jobs citing Service Desk Management in the West Midlands over the 6 months to 16 April 2024.

Salary histogram for Service Desk Management in the West Midlands

Service Desk Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the West Midlands region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +2 7 £63,749 +58.63%
Worcestershire - 1 £42,500 -
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 6 (75.00%) Public Sector
1 6 (75.00%) Social Skills
Job Titles
1 2 (25.00%) Service Desk Manager
1 2 (25.00%) Service Manager
2 1 (12.50%) Change and Release Manager
2 1 (12.50%) Change Manager
2 1 (12.50%) IT Manager
2 1 (12.50%) IT Services Manager
2 1 (12.50%) Release Manager
Processes & Methodologies
1 8 (100.00%) ITIL
2 6 (75.00%) Manual Testing
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) Customer Service
3 1 (12.50%) Cybersecurity
3 1 (12.50%) ITSM
3 1 (12.50%) Service Delivery
3 1 (12.50%) Supplier Management