Service Desk Analyst Jobs in West Yorkshire

Service Desk Analyst
Yorkshire > West Yorkshire

The median Service Desk Analyst salary in West Yorkshire is £26,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 134 232 160
Rank change year-on-year +98 -72 -13
Permanent jobs requiring a Service Desk Analyst 23 11 56
As % of all permanent jobs advertised in West Yorkshire 0.76% 0.21% 1.20%
As % of the Job Titles category 0.79% 0.22% 1.24%
Number of salaries quoted 17 11 34
10th Percentile - £20,500 £20,500
25th Percentile £23,500 £21,875 £21,625
Median annual salary (50th Percentile) £26,500 £23,000 £24,000
Median % change year-on-year +15.22% -4.17% +4.35%
75th Percentile £28,750 £25,375 £26,000
90th Percentile £31,100 £27,250 £28,750
Yorkshire median annual salary £24,500 £23,000 £24,000
% change year-on-year +6.52% -4.17% -

All Permanent IT Job Vacancies
West Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Yorkshire with a recognized job title 2,896 4,916 4,534
% of permanent jobs with a recognized job title 95.96% 93.32% 97.07%
Number of salaries quoted 2,115 2,384 3,193
10th Percentile £28,000 £31,250 £30,000
25th Percentile £37,500 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +6.06%
75th Percentile £68,750 £72,922 £67,500
90th Percentile £83,750 £86,250 £81,850
Yorkshire median annual salary £49,000 £54,882 £50,000
% change year-on-year -10.72% +9.76% +5.26%

Service Desk Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in West Yorkshire.

Salary trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +50 10 £27,674 +19.80% 3
Bradford - 10 £24,000 -
Castleford - 2 £26,500 -
Halifax - 1 £21,264 -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 23 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 16 (69.57%) Microsoft
2 11 (47.83%) Active Directory
2 11 (47.83%) Windows
2 11 (47.83%) Microsoft 365
3 10 (43.48%) Social Skills
4 8 (34.78%) Microsoft Office
5 7 (30.43%) LAN
5 7 (30.43%) VoIP
5 7 (30.43%) WAN
5 7 (30.43%) DHCP
5 7 (30.43%) VPN
5 7 (30.43%) DNS
5 7 (30.43%) Wi-Fi
5 7 (30.43%) Finance
5 7 (30.43%) Azure
6 6 (26.09%) French Language
6 6 (26.09%) German Language
6 6 (26.09%) Italian Language
6 6 (26.09%) Portuguese Language
6 6 (26.09%) Spanish Language
6 6 (26.09%) Swedish Language
6 6 (26.09%) Turkish Language
7 4 (17.39%) Continuous Improvement
7 4 (17.39%) ServiceNow
7 4 (17.39%) Customer Experience
7 4 (17.39%) Customer Service
8 3 (13.04%) Public Sector
8 3 (13.04%) Problem-Solving
8 3 (13.04%) ITSM
9 2 (8.70%) Incident Management

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Microsoft Exchange
Applications
1 8 (34.78%) Microsoft Office
2 2 (8.70%) Chatbot
Cloud Services
1 11 (47.83%) Microsoft 365
2 7 (30.43%) Azure
Communications & Networking
1 7 (30.43%) DHCP
1 7 (30.43%) DNS
1 7 (30.43%) LAN
1 7 (30.43%) VoIP
1 7 (30.43%) VPN
1 7 (30.43%) WAN
1 7 (30.43%) Wi-Fi
2 2 (8.70%) Firewall
General
1 10 (43.48%) Social Skills
2 7 (30.43%) Finance
3 6 (26.09%) French Language
3 6 (26.09%) German Language
3 6 (26.09%) Italian Language
3 6 (26.09%) Portuguese Language
3 6 (26.09%) Spanish Language
3 6 (26.09%) Swedish Language
3 6 (26.09%) Turkish Language
4 3 (13.04%) Public Sector
5 2 (8.70%) Law
5 2 (8.70%) Legal
Operating Systems
1 11 (47.83%) Windows
2 2 (8.70%) Windows 10
Processes & Methodologies
1 4 (17.39%) Continuous Improvement
1 4 (17.39%) Customer Experience
1 4 (17.39%) Customer Service
2 3 (13.04%) ITSM
2 3 (13.04%) Problem-Solving
3 2 (8.70%) Active Listening
3 2 (8.70%) Conversational UI
3 2 (8.70%) Digital Transformation Strategy
3 2 (8.70%) Incident Management
3 2 (8.70%) ITIL
3 2 (8.70%) Root Cause Analysis
3 2 (8.70%) Service Delivery
4 1 (4.35%) Asset Management
4 1 (4.35%) Problem Management
4 1 (4.35%) Service Management
4 1 (4.35%) Software Asset Management
4 1 (4.35%) Stakeholder Management
System Software
1 11 (47.83%) Active Directory
Systems Management
1 2 (8.70%) SCCM
2 1 (4.35%) Microsoft Intune
Vendors
1 16 (69.57%) Microsoft
2 4 (17.39%) ServiceNow
3 2 (8.70%) Citrix
4 1 (4.35%) Snow