Service Desk Manager Jobs in West Yorkshire

Service Desk Manager
Yorkshire > West Yorkshire

The median Service Desk Manager salary in West Yorkshire is £48,000 per year according to job vacancies posted during the 6 months to 16 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 142 236 227
Rank change year-on-year +94 -9 -56
Permanent jobs requiring a Service Desk Manager 15 8 6
As % of all permanent jobs advertised in West Yorkshire 0.50% 0.15% 0.13%
As % of the Job Titles category 0.52% 0.16% 0.13%
Number of salaries quoted 7 8 6
10th Percentile £45,000 - £35,750
25th Percentile £45,625 £37,870 £36,250
Median annual salary (50th Percentile) £48,000 £43,258 £41,250
Median % change year-on-year +10.96% +4.87% +10.00%
75th Percentile £54,375 £47,813 £47,813
90th Percentile £55,000 £48,750 £64,375
Yorkshire median annual salary £48,000 £42,008 £37,500
% change year-on-year +14.26% +12.02% +11.11%

All Permanent IT Job Vacancies
West Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Yorkshire with a recognized job title 2,909 4,977 4,532
% of permanent jobs with a recognized job title 96.04% 93.32% 97.11%
Number of salaries quoted 2,127 2,436 3,219
10th Percentile £27,900 £31,250 £30,000
25th Percentile £37,500 £40,000 £39,188
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +6.06%
75th Percentile £67,500 £72,922 £67,500
90th Percentile £83,750 £86,250 £81,250
Yorkshire median annual salary £49,136 £54,590 £50,000
% change year-on-year -9.99% +9.18% +5.26%

Service Desk Manager
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Manager in West Yorkshire

Service Desk Manager
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Manager in West Yorkshire.

Salary trend for Service Desk Manager in West Yorkshire

Service Desk Manager
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the West Yorkshire region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +49 11 £48,000 +1.05%
Bradford - 1 £50,000 -
Keighley - 1 £50,000 -
Service Desk Manager
Yorkshire

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 16 April 2024, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring Service Desk Manager in the job title.

1 12 (80.00%) Service Management
2 9 (60.00%) Performance Metrics
2 9 (60.00%) ServiceNow
3 8 (53.33%) Front Office
3 8 (53.33%) Finance
3 8 (53.33%) Billing
4 4 (26.67%) ITIL
4 4 (26.67%) Social Skills
4 4 (26.67%) Customer Service
5 3 (20.00%) Microsoft 365
5 3 (20.00%) Analytical Skills
5 3 (20.00%) Public Sector
5 3 (20.00%) Entra ID
5 3 (20.00%) Ticket Management
5 3 (20.00%) Microsoft
5 3 (20.00%) Active Directory
5 3 (20.00%) Azure
5 3 (20.00%) Stakeholder Management
6 2 (13.33%) ITSM
7 1 (6.67%) Retail
7 1 (6.67%) Stakeholder Engagement
7 1 (6.67%) Continuous Improvement
7 1 (6.67%) Incident Management
7 1 (6.67%) ITIL Certification
7 1 (6.67%) Migration
7 1 (6.67%) Service Delivery
7 1 (6.67%) Presales
7 1 (6.67%) Resource Allocation
7 1 (6.67%) Collaborative Working
7 1 (6.67%) Decision-Making

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (20.00%) Azure
1 3 (20.00%) Entra ID
1 3 (20.00%) Microsoft 365
General
1 8 (53.33%) Billing
1 8 (53.33%) Finance
1 8 (53.33%) Front Office
2 4 (26.67%) Social Skills
3 3 (20.00%) Analytical Skills
3 3 (20.00%) Public Sector
4 1 (6.67%) Retail
Processes & Methodologies
1 12 (80.00%) Service Management
2 9 (60.00%) Performance Metrics
3 4 (26.67%) Customer Service
3 4 (26.67%) ITIL
4 3 (20.00%) Stakeholder Management
4 3 (20.00%) Ticket Management
5 2 (13.33%) ITSM
6 1 (6.67%) Collaborative Working
6 1 (6.67%) Continuous Improvement
6 1 (6.67%) Decision-Making
6 1 (6.67%) Incident Management
6 1 (6.67%) Infrastructure Engineering
6 1 (6.67%) Migration
6 1 (6.67%) Presales
6 1 (6.67%) Problem-Solving
6 1 (6.67%) Project Delivery
6 1 (6.67%) Resource Allocation
6 1 (6.67%) Service Delivery
6 1 (6.67%) Stakeholder Engagement
Qualifications
1 1 (6.67%) ITIL Certification
System Software
1 3 (20.00%) Active Directory
Vendors
1 9 (60.00%) ServiceNow
2 3 (20.00%) Microsoft