The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Wigan region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wigan region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 30 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 1 0 0
As % of all permanent IT jobs located in Wigan 1.316% - -
As % of the Job Titles category 1.370% - -
Number of salaries quoted 1 0 0
Average salary £24,000 - -
UK excluding London average salary £24,500 £24,500 £24,500
All Job Titles
Wigan
Permanent IT job ads with a match in the
Job Titles category
73 125 38
As % of all permanent IT jobs located in Wigan 96.05% 100.00% 100.00%
Number of salaries quoted 72 123 36
Average salary £30,000 £27,500 £35,000
Average salary % change year-on-year
+9.09% -21.42%
90% offered a salary of more than £23,500 £23,000 £25,000
10% offered a salary of more than £37,500 £40,000 £44,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Manchester

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Wigan region as a proportion of the total demand within the Job Titles category.

Wigan 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Wigan region.

Wigan 2nd Line Support Salary Trend

2nd Line Support
Top 18 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Wigan region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) HPUX
2 2 (66.67%) MS Excel
2 2 (66.67%) Windows XP
2 2 (66.67%) LAN
2 2 (66.67%) WAN
2 2 (66.67%) Microsoft
2 2 (66.67%) SQL
2 2 (66.67%) IIS
2 2 (66.67%) MS Office
2 2 (66.67%) Avaya
2 2 (66.67%) Windows Server 2003
3 1 (33.33%) Problem Management
3 1 (33.33%) ITIL
3 1 (33.33%) SQL Server
3 1 (33.33%) ITIL Certification

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Wigan region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) IIS
Applications
1 2 (66.67%) MS Office
1 2 (66.67%) MS Excel
Communications & Networking
1 2 (66.67%) LAN
1 2 (66.67%) WAN
Database & Business Intelligence
1 1 (33.33%) SQL Server
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) HPUX
2 2 (66.67%) Windows XP
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Problem Management
Programming Languages
1 2 (66.67%) SQL
Qualifications
1 1 (33.33%) ITIL Certification
System Software
1 3 (100.00%) Active Directory
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) Avaya