The table below looks at the statistics for Service Management skills in IT jobs advertised for the Wigan region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 28 17 -
Rank change year-on-year
-11 -
Permanent jobs citing Service Management 2 4 0
As % of all permanent IT jobs located in Wigan 1.59% 8.70% -
As % of the Processes & Methodologies category 2.30% 9.30% -
Number of salaries quoted 2 4 0
Average salary £32,500 £30,000 -
Average salary % change year-on-year
+8.33% -
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Manchester

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wigan region.

Processes & Methodologies Category
Wigan
Permanent IT job ads with a match in the
Processes & Methodologies category
87 43 75
As % of all permanent IT jobs located in Wigan 69.05% 93.48% 64.10%
Number of salaries quoted 62 39 65
Average salary £32,500 £36,000 £32,500
Average salary % change year-on-year
-9.72% +10.76%
90% offered a salary of more than £20,000 £27,500 £24,000
10% offered a salary of more than £50,000 £37,500 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Wigan

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Wigan region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wigan

Service Management
Salary Trend in Wigan

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Wigan region.

Service Management Salary Trend in Wigan

Service Management
Top 18 Related IT Skills in Wigan

For the 6 months to 28 November 2014, IT jobs across the Wigan region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3 (100.00%) ITIL
2 2 (66.67%) MCP
2 2 (66.67%) LAN
2 2 (66.67%) WAN
2 2 (66.67%) ISO 9001
2 2 (66.67%) Microsoft Certification
2 2 (66.67%) CNA
2 2 (66.67%) Novell Certification
2 2 (66.67%) Statistics
2 2 (66.67%) Cisco
2 2 (66.67%) Microsoft
2 2 (66.67%) People Management
3 1 (33.33%) Active Directory
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Service Desk Management
3 1 (33.33%) SLA
3 1 (33.33%) MS Excel
3 1 (33.33%) MS Exchange

Service Management
Top Related IT Skills in Wigan by Category

For the 6 months to 28 November 2014, IT jobs across the Wigan region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 1 (33.33%) MS Excel
Communications & Networking
1 2 (66.67%) LAN
1 2 (66.67%) WAN
Job Titles
1 2 (66.67%) Help Desk Supervisor
2 1 (33.33%) Analyst
2 1 (33.33%) Service Analyst
2 1 (33.33%) Service Desk Analyst
Miscellaneous
1 2 (66.67%) Statistics
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) People Management
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Service Desk Management
Qualifications
1 2 (66.67%) MCP
1 2 (66.67%) Microsoft Certification
1 2 (66.67%) CNA
1 2 (66.67%) Novell Certification
Quality Assurance & Compliance
1 2 (66.67%) ISO 9001
2 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft