The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 17 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Oct 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank - - 92
Permanent jobs requiring a 1st Line Support Engineer 0 0 1
As % of all permanent IT jobs located in Wiltshire - - 0.097%
As % of the Job Titles category - - 0.10%
Number of salaries quoted 0 0 1
Average salary - - £20,000
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1174 1038 984
As % of all permanent IT jobs located in Wiltshire 95.21% 96.47% 95.81%
Number of salaries quoted 985 876 900
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £24,000 £27,500 £24,000
10% offered a salary of more than £56,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Wiltshire

1st Line Support Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Wiltshire region.

1st Line Support Engineer Salary Trend in Wiltshire

1st Line Support Engineer
Top 20 Related IT Skills in Wiltshire

For the 6 months to 17 October 2014, IT jobs across the Wiltshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) Microsoft
1 4 (100.00%) MS Office
1 4 (100.00%) ITIL
1 4 (100.00%) Degree
2 3 (75.00%) SC Cleared
2 3 (75.00%) Security Cleared
2 3 (75.00%) Remedy
2 3 (75.00%) Active Directory
3 2 (50.00%) Linux
3 2 (50.00%) MS Excel
4 1 (25.00%) Windows Server 2012
4 1 (25.00%) Exchange Server 2010
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Maximo
4 1 (25.00%) SQL
4 1 (25.00%) MS Exchange
4 1 (25.00%) Citrix
4 1 (25.00%) Terminal Services
4 1 (25.00%) Windows Server 2003

1st Line Support Engineer
Top Related IT Skills in Wiltshire by Category

For the 6 months to 17 October 2014, IT jobs across the Wiltshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Exchange Server 2010
Applications
1 4 (100.00%) MS Office
2 2 (50.00%) MS Excel
Business Applications
1 1 (25.00%) Maximo
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Linux
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 4 (100.00%) ITIL
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 4 (100.00%) Degree
2 3 (75.00%) SC Cleared
2 3 (75.00%) Security Cleared
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) Terminal Services
Vendors
1 4 (100.00%) Microsoft
2 3 (75.00%) Remedy
3 1 (25.00%) Citrix