The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 91 88 93
Rank change year-on-year
-3 +5
Permanent jobs requiring a 2nd Line Support Analyst 6 6 2
As % of all permanent IT jobs located in Wiltshire 0.58% 0.54% 0.19%
As % of the Job Titles category 0.61% 0.56% 0.20%
Number of salaries quoted 6 1 2
Average salary £22,500 £24,000 £24,500
Average salary % change year-on-year
-6.25% -2.04%
UK excluding London average salary £26,250 £24,000 £24,000
% change year-on-year
+9.37% -
2nd Line Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
982 1066 983
As % of all permanent IT jobs located in Wiltshire 94.24% 96.30% 95.25%
Number of salaries quoted 875 844 861
Average salary £40,000 £38,500 £39,000
Average salary % change year-on-year
+3.89% -1.28%
90% offered a salary of more than £24,500 £26,500 £25,000
10% offered a salary of more than £56,630 £62,500 £50,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Wiltshire

2nd Line Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Wiltshire region.

2nd Line Support Analyst Salary Trend in Wiltshire

2nd Line Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Wiltshire region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 4 £22,500 -
Chippenham - 2 £27,000 - 1
2nd Line Support Analyst
South West

2nd Line Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 1 May 2016, IT jobs across the Wiltshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 15 (78.95%) ITIL
2 13 (68.42%) LAN
2 13 (68.42%) WAN
3 12 (63.16%) MS Exchange
3 12 (63.16%) Active Directory
3 12 (63.16%) Citrix
3 12 (63.16%) Problem Management
3 12 (63.16%) XenApp
3 12 (63.16%) Exchange Server 2010
4 11 (57.89%) Finance
4 11 (57.89%) TCP/IP
5 10 (52.63%) ITIL Certification
6 9 (47.37%) Microsoft
7 8 (42.11%) Service Delivery
7 8 (42.11%) Windows
7 8 (42.11%) Windows Server
7 8 (42.11%) Windows Server 2008
8 7 (36.84%) Performance Monitoring
8 7 (36.84%) SLA
9 6 (31.58%) SQL
9 6 (31.58%) Symantec
9 6 (31.58%) Norton AntiVirus
9 6 (31.58%) Incident Management
10 5 (26.32%) Wi-Fi
11 4 (21.05%) Continuous Improvement
12 3 (15.79%) Security Cleared
13 2 (10.53%) Data Protection
13 2 (10.53%) SC Cleared
13 2 (10.53%) Microsoft Virtual Server
13 2 (10.53%) CMDB

2nd Line Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 1 May 2016, IT jobs across the Wiltshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (63.16%) Exchange Server 2010
1 12 (63.16%) MS Exchange
Applications
1 2 (10.53%) MS Excel
Communications & Networking
1 13 (68.42%) LAN
1 13 (68.42%) WAN
2 11 (57.89%) TCP/IP
3 5 (26.32%) Wi-Fi
4 1 (5.26%) NAS
4 1 (5.26%) SAN
Database & Business Intelligence
1 2 (10.53%) Oracle Database
1 2 (10.53%) SQL Server
General
1 11 (57.89%) Finance
Miscellaneous
1 2 (10.53%) CMDB
Operating Systems
1 8 (42.11%) Windows
1 8 (42.11%) Windows Server
1 8 (42.11%) Windows Server 2008
2 2 (10.53%) Solaris
2 2 (10.53%) Unix
2 2 (10.53%) Windows Server 2003
2 2 (10.53%) Windows Server 2012
3 1 (5.26%) Linux
Processes & Methodologies
1 15 (78.95%) ITIL
2 12 (63.16%) Problem Management
3 8 (42.11%) Service Delivery
4 7 (36.84%) Performance Monitoring
5 6 (31.58%) Incident Management
6 4 (21.05%) Continuous Improvement
7 2 (10.53%) Configuration Management
7 2 (10.53%) Data Protection
7 2 (10.53%) Mentoring
Programming Languages
1 6 (31.58%) SQL
2 2 (10.53%) C
2 2 (10.53%) C++
2 2 (10.53%) VB
2 2 (10.53%) VC++
Qualifications
1 10 (52.63%) ITIL Certification
2 3 (15.79%) Security Cleared
3 2 (10.53%) ITIL Foundation Certificate
3 2 (10.53%) SC Cleared
4 1 (5.26%) CCNA
4 1 (5.26%) Cisco Certification
4 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 7 (36.84%) SLA
System Software
1 12 (63.16%) Active Directory
1 12 (63.16%) XenApp
2 2 (10.53%) Microsoft Virtual Server
3 1 (5.26%) VMware Infrastructure
3 1 (5.26%) vSphere
Systems Management
1 6 (31.58%) Norton AntiVirus
Vendors
1 12 (63.16%) Citrix
2 9 (47.37%) Microsoft
3 6 (31.58%) Symantec
4 2 (10.53%) Oracle
5 1 (5.26%) VMware
5 1 (5.26%) Wyse
Chippenham, Wiltshire
Randstad Technologies
Salary: £35000.00 - £40000.00 per annum + Benefits
Posted: 5 days ago