The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support Technician
Rank 97 - 84
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Technician 5 0 4
As % of all permanent IT jobs located in Wiltshire 0.43% - 0.43%
As % of the Job Titles category 0.45% - 0.45%
Number of salaries quoted 5 0 4
Average salary £20,000 - £25,000
UK excluding London average salary £22,000 £25,000 £23,750
% change year-on-year
-12.00% +5.26%
2nd Line Support Technician
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1102 1073 898
As % of all permanent IT jobs located in Wiltshire 94.75% 96.93% 96.04%
Number of salaries quoted 976 921 759
Average salary £39,000 £37,000 £37,500
Average salary % change year-on-year
+5.40% -1.33%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Technician
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in Wiltshire

2nd Line Support Technician
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the Wiltshire region.

2nd Line Support Technician Salary Trend in Wiltshire

2nd Line Support Technician
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the Wiltshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon - 5 £20,000 -
2nd Line Support Technician
South West

2nd Line Support Technician
Top 22 Related IT Skills in Wiltshire

For the 6 months to 31 July 2015, IT jobs across the Wiltshire region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 6 (100.00%) Microsoft
1 6 (100.00%) Windows
2 5 (83.33%) Finance
2 5 (83.33%) Windows 7
2 5 (83.33%) Windows Server 2012
2 5 (83.33%) Marketing
2 5 (83.33%) Windows Server 2008
2 5 (83.33%) Active Directory
2 5 (83.33%) Windows Server 2003
2 5 (83.33%) Internet
2 5 (83.33%) MS Exchange
2 5 (83.33%) LAN
2 5 (83.33%) WLAN
2 5 (83.33%) WAN
2 5 (83.33%) DHCP
2 5 (83.33%) DNS
2 5 (83.33%) SLA
3 2 (33.33%) MS Excel
4 1 (16.67%) Hyper-V
4 1 (16.67%) MS Office
4 1 (16.67%) Network Management
4 1 (16.67%) VMware

2nd Line Support Technician
Top Related IT Skills in Wiltshire by Category

For the 6 months to 31 July 2015, IT jobs across the Wiltshire region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (83.33%) MS Exchange
Applications
1 2 (33.33%) MS Excel
2 1 (16.67%) MS Office
Communications & Networking
1 5 (83.33%) LAN
1 5 (83.33%) WLAN
1 5 (83.33%) WAN
1 5 (83.33%) DHCP
1 5 (83.33%) DNS
1 5 (83.33%) Internet
General
1 5 (83.33%) Finance
1 5 (83.33%) Marketing
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows Server 2003
2 5 (83.33%) Windows Server 2008
2 5 (83.33%) Windows 7
2 5 (83.33%) Windows Server 2012
Processes & Methodologies
1 1 (16.67%) Network Management
Quality Assurance & Compliance
1 5 (83.33%) SLA
System Software
1 5 (83.33%) Active Directory
2 1 (16.67%) Hyper-V
Vendors
1 6 (100.00%) Microsoft
2 1 (16.67%) VMware