The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 42 80 34
Rank change year-on-year
+38 -46
Permanent jobs requiring a Support Analyst 51 18 53
As % of all permanent IT jobs located in Wiltshire 4.52% 1.75% 5.19%
As % of the Job Titles category 4.72% 1.84% 5.41%
Number of salaries quoted 42 17 50
Average salary £33,500 £26,000 £31,750
Average salary % change year-on-year
+28.84% -18.11%
90% offered a salary of more than £19,050 £21,950 £21,450
10% offered a salary of more than £42,250 £29,100 £45,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1081 976 979
As % of all permanent IT jobs located in Wiltshire 95.75% 95.13% 95.89%
Number of salaries quoted 867 859 904
Average salary £39,000 £37,500 £36,000
Average salary % change year-on-year
+4.00% +4.16%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 31 March 2015.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +13 29 £34,000 +36.00% 3
Salisbury - 8 £19,000 -
Trowbridge -4 5 £29,000 +12.62%
Malmesbury - 4 £35,000 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 31 March 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 36 (43.37%) Windows
2 34 (40.96%) ITIL
3 29 (34.94%) MS Office
4 27 (32.53%) CRM
5 25 (30.12%) SQL
5 25 (30.12%) Oracle
6 24 (28.92%) Microsoft
6 24 (28.92%) Incident Management
7 17 (20.48%) Oracle Fusion
7 17 (20.48%) Middleware
8 16 (19.28%) ERP
8 16 (19.28%) Service Management
8 16 (19.28%) Analytical Skills
9 15 (18.07%) Siebel
10 14 (16.87%) Active Directory
10 14 (16.87%) SLA
10 14 (16.87%) Oracle EBS
10 14 (16.87%) BPEL
11 13 (15.66%) SAP CRM
11 13 (15.66%) Front Office
11 13 (15.66%) Back Office
11 13 (15.66%) SOA
11 13 (15.66%) SAP
11 13 (15.66%) Oracle SOA Suite
11 13 (15.66%) Oracle Database
11 13 (15.66%) Oracle Database 11g
12 12 (14.46%) SAP ERP
12 12 (14.46%) Security Management
12 12 (14.46%) VMware
13 11 (13.25%) XML

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 31 March 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (15.66%) Oracle SOA Suite
2 6 (7.23%) IIS
3 3 (3.61%) SharePoint
3 3 (3.61%) MS Exchange
3 3 (3.61%) SharePoint 2010
4 2 (2.41%) SharePoint 2013
Applications
1 29 (34.94%) MS Office
2 9 (10.84%) MS Excel
3 2 (2.41%) MS Project
Business Applications
1 14 (16.87%) Oracle EBS
2 13 (15.66%) SAP CRM
3 12 (14.46%) SAP ERP
4 11 (13.25%) SAP SM
5 1 (1.20%) Teamcenter
5 1 (1.20%) Oracle ERP
Cloud Services
1 7 (8.43%) SaaS
2 2 (2.41%) Office 365
2 2 (2.41%) IaaS
Communications & Networking
1 8 (9.64%) TCP/IP
2 7 (8.43%) VPN
2 7 (8.43%) Internet
3 5 (6.02%) HTTP
3 5 (6.02%) LDAP
3 5 (6.02%) Wireshark
4 3 (3.61%) Firewall
5 2 (2.41%) Wireless
5 2 (2.41%) Extranet
5 2 (2.41%) MPLS
5 2 (2.41%) Intranet
5 2 (2.41%) SMTP
5 2 (2.41%) DHCP
5 2 (2.41%) DNS
6 1 (1.20%) SAN
6 1 (1.20%) LAN
6 1 (1.20%) VoIP
6 1 (1.20%) WAN
6 1 (1.20%) NAS
Database & Business Intelligence
1 13 (15.66%) Oracle Database 11g
1 13 (15.66%) Oracle Database
2 10 (12.05%) SQL Server Reporting Services
3 7 (8.43%) Data Mining
3 7 (8.43%) Oracle Database 10g
4 6 (7.23%) Oracle BI EE
4 6 (7.23%) Oracle Database 12c
4 6 (7.23%) SQL Server
5 5 (6.02%) Relational Database
6 2 (2.41%) MySQL
6 2 (2.41%) Oracle Reports
7 1 (1.20%) Crystal Reports
Development Applications
1 1 (1.20%) Team Foundation Server
General
1 13 (15.66%) Front Office
1 13 (15.66%) Back Office
2 9 (10.84%) Finance
3 5 (6.02%) Retail
3 5 (6.02%) German Language
4 3 (3.61%) Advertising
5 1 (1.20%) French Language
5 1 (1.20%) Legal
Libraries, Frameworks & Software Standards
1 17 (20.48%) Middleware
1 17 (20.48%) Oracle Fusion
2 11 (13.25%) XML
2 11 (13.25%) XSD
2 11 (13.25%) XSLT
2 11 (13.25%) WSDL
3 7 (8.43%) .NET
4 4 (4.82%) CSS
4 4 (4.82%) HTML
5 2 (2.41%) Web Services
5 2 (2.41%) ASP.NET
6 1 (1.20%) SOAP
6 1 (1.20%) WPF
6 1 (1.20%) jQuery
6 1 (1.20%) HTML5
Miscellaneous
1 16 (19.28%) Analytical Skills
2 7 (8.43%) Client/Server
3 4 (4.82%) Management Information System
4 3 (3.61%) Computer Science
4 3 (3.61%) iPhone
4 3 (3.61%) iPad
5 2 (2.41%) Blackberry
5 2 (2.41%) Replication
5 2 (2.41%) Clustering
6 1 (1.20%) Statistics
6 1 (1.20%) CMDB
6 1 (1.20%) Fat Client
6 1 (1.20%) Thin Client
Operating Systems
1 36 (43.37%) Windows
2 11 (13.25%) Windows 7
3 7 (8.43%) Windows 8
4 2 (2.41%) UNIX
5 1 (1.20%) Linux
5 1 (1.20%) Windows XP
5 1 (1.20%) Windows Vista
Processes & Methodologies
1 34 (40.96%) ITIL
2 27 (32.53%) CRM
3 24 (28.92%) Incident Management
4 16 (19.28%) ERP
4 16 (19.28%) Service Management
5 14 (16.87%) BPEL
6 13 (15.66%) SOA
7 12 (14.46%) Security Management
8 11 (13.25%) Business Intelligence
9 6 (7.23%) ITSM
9 6 (7.23%) Change Control
10 5 (6.02%) Technical Analysis
10 5 (6.02%) Service Delivery
10 5 (6.02%) Migration
10 5 (6.02%) Data Migration
11 4 (4.82%) Workflow
12 3 (3.61%) Project Management
12 3 (3.61%) Data Security
12 3 (3.61%) Asset Management
13 2 (2.41%) Information Management
Programming Languages
1 25 (30.12%) SQL
2 11 (13.25%) XPath
3 6 (7.23%) JavaScript
4 3 (3.61%) C#
5 2 (2.41%) Java
Qualifications
1 11 (13.25%) Degree
2 6 (7.23%) Microsoft Certification
3 4 (4.82%) MCSA
4 3 (3.61%) ITIL Certification
5 2 (2.41%) MCTS
5 2 (2.41%) MCITP
5 2 (2.41%) MCSE
5 2 (2.41%) Citrix Certification
6 1 (1.20%) Siebel Certification
6 1 (1.20%) SC Cleared
6 1 (1.20%) DV Cleared
6 1 (1.20%) Security Cleared
Quality Assurance & Compliance
1 14 (16.87%) SLA
System Software
1 14 (16.87%) Active Directory
2 9 (10.84%) VMware Infrastructure
3 3 (3.61%) XenApp
3 3 (3.61%) vSphere
4 2 (2.41%) Hyper-V
5 1 (1.20%) vCloud
Systems Management
1 5 (6.02%) MOM
1 5 (6.02%) Systems Management Server (SMS)
2 3 (3.61%) WSUS
2 3 (3.61%) SCCM
2 3 (3.61%) McAfee ePO
Vendors
1 25 (30.12%) Oracle
2 24 (28.92%) Microsoft
3 15 (18.07%) Siebel
4 13 (15.66%) SAP
5 12 (14.46%) VMware
6 10 (12.05%) Syclo
7 6 (7.23%) Cisco
7 6 (7.23%) Citrix
8 5 (6.02%) Business Objects
8 5 (6.02%) McAfee
9 3 (3.61%) Remedy
9 3 (3.61%) Apple
10 2 (2.41%) Symantec
10 2 (2.41%) Nintex
11 1 (1.20%) Informatica
Swindon, Wiltshire
Lawrence Harvey Enterprise
Salary: £30000 - £45000 per annum + Benefits
Posted: 15 hours ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: Yesterday
Wiltshire
Next Ventures Ltd
Posted: Yesterday
Wiltshire
Applause IT Innovation
Salary: £40000 - £45000 per annum + Leading benefits package
Posted: 11 days ago
Swindon, Wiltshire
Arval
Salary: Competitive
Posted: 20 days ago
Wiltshire
Hays IT - Uk Posting account
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 21 days ago