The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 48 66 43
Rank change year-on-year
+18 -23
Permanent jobs requiring a Support Analyst 44 22 37
As % of all permanent IT jobs located in Wiltshire 4.34% 2.25% 4.21%
As % of the Job Titles category 4.61% 2.40% 4.39%
Number of salaries quoted 26 22 30
Average salary £35,000 £24,250 £41,250
Average salary % change year-on-year
+44.32% -41.21%
90% offered a salary of more than £19,000 £21,500 £20,000
10% offered a salary of more than £42,500 £29,850 £47,750
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
954 916 843
As % of all permanent IT jobs located in Wiltshire 94.18% 93.66% 95.90%
Number of salaries quoted 763 813 754
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £26,500 £25,000 £26,500
10% offered a salary of more than £50,350 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +16 25 £37,500 +61.29% 3
Chippenham +6 5 - - 1
Salisbury - 5 £19,000 - 1
Trowbridge -6 2 £29,000 +5.45%
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 22 May 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 50 (64.94%) Windows
2 25 (32.47%) ITIL
2 25 (32.47%) Oracle
3 24 (31.17%) Active Directory
4 23 (29.87%) MS Office
5 21 (27.27%) Incident Management
6 20 (25.97%) Windows 7
6 20 (25.97%) SQL
7 19 (24.68%) CRM
7 19 (24.68%) Analytical Skills
8 17 (22.08%) Degree
9 15 (19.48%) Oracle Database 11g
9 15 (19.48%) Oracle Fusion
9 15 (19.48%) Oracle SOA Suite
9 15 (19.48%) Oracle Database
9 15 (19.48%) SOA
9 15 (19.48%) Microsoft
9 15 (19.48%) Middleware
9 15 (19.48%) BPEL
10 13 (16.88%) XPath
10 13 (16.88%) TCP/IP
10 13 (16.88%) VPN
10 13 (16.88%) WSDL
10 13 (16.88%) XSLT
11 12 (15.58%) XSD
11 12 (15.58%) SQL Server
11 12 (15.58%) MS Excel
11 12 (15.58%) Siebel
11 12 (15.58%) Oracle EBS
12 11 (14.29%) VMware

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 22 May 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (19.48%) Oracle SOA Suite
2 10 (12.99%) MS Exchange
2 10 (12.99%) IIS
3 7 (9.09%) SharePoint
4 5 (6.49%) Tomcat
4 5 (6.49%) Exchange Server 2003
5 2 (2.60%) SharePoint 2010
5 2 (2.60%) SharePoint 2013
6 1 (1.30%) Lync
6 1 (1.30%) Exchange Server 2010
Applications
1 23 (29.87%) MS Office
2 12 (15.58%) MS Excel
3 2 (2.60%) MS Project
Business Applications
1 12 (15.58%) Oracle EBS
2 5 (6.49%) Dynamics CRM
3 2 (2.60%) SAP ERP
3 2 (2.60%) Aareon QL
3 2 (2.60%) SAP SM
3 2 (2.60%) SAP CRM
4 1 (1.30%) Oracle Applications
4 1 (1.30%) Teamcenter
Cloud Services
1 11 (14.29%) SaaS
2 3 (3.90%) Office 365
3 2 (2.60%) IaaS
4 1 (1.30%) Microsoft Azure
Communications & Networking
1 13 (16.88%) TCP/IP
1 13 (16.88%) VPN
2 8 (10.39%) Firewall
3 7 (9.09%) DHCP
3 7 (9.09%) DNS
4 6 (7.79%) Internet
5 5 (6.49%) LDAP
5 5 (6.49%) Ethernet
5 5 (6.49%) HTTP
5 5 (6.49%) Wireshark
6 2 (2.60%) VoIP
6 2 (2.60%) SMTP
6 2 (2.60%) MPLS
6 2 (2.60%) Extranet
6 2 (2.60%) Intranet
6 2 (2.60%) Wireless
Database & Business Intelligence
1 15 (19.48%) Oracle Database 11g
1 15 (19.48%) Oracle Database
2 12 (15.58%) SQL Server
3 10 (12.99%) SQL Server Reporting Services
4 8 (10.39%) Oracle Database 10g
5 7 (9.09%) Oracle Database 12c
6 6 (7.79%) Data Mining
7 5 (6.49%) Relational Database
8 3 (3.90%) Oracle BI EE
9 1 (1.30%) MySQL
9 1 (1.30%) Oracle ODI
9 1 (1.30%) Amazon RDS
General
1 5 (6.49%) Finance
1 5 (6.49%) German Language
2 2 (2.60%) Front Office
2 2 (2.60%) Back Office
3 1 (1.30%) Retail
3 1 (1.30%) Legal
3 1 (1.30%) Advertising
3 1 (1.30%) French Language
Libraries, Frameworks & Software Standards
1 15 (19.48%) Oracle Fusion
1 15 (19.48%) Middleware
2 13 (16.88%) WSDL
2 13 (16.88%) XSLT
3 12 (15.58%) XSD
4 9 (11.69%) .NET
5 7 (9.09%) XML
6 1 (1.30%) ASP.NET
6 1 (1.30%) Web Services
Miscellaneous
1 19 (24.68%) Analytical Skills
2 7 (9.09%) iPhone
2 7 (9.09%) iPad
2 7 (9.09%) Client/Server
3 5 (6.49%) BYOD
4 4 (5.19%) Management Information System
5 2 (2.60%) CMDB
5 2 (2.60%) Computer Science
5 2 (2.60%) Blackberry
5 2 (2.60%) Clustering
5 2 (2.60%) Replication
6 1 (1.30%) Statistics
Operating Systems
1 50 (64.94%) Windows
2 20 (25.97%) Windows 7
3 7 (9.09%) Windows 8
4 5 (6.49%) Linux
5 2 (2.60%) UNIX
6 1 (1.30%) Windows XP
6 1 (1.30%) Android
6 1 (1.30%) Windows Vista
Processes & Methodologies
1 25 (32.47%) ITIL
2 21 (27.27%) Incident Management
3 19 (24.68%) CRM
4 15 (19.48%) SOA
4 15 (19.48%) BPEL
5 8 (10.39%) Service Management
6 7 (9.09%) ITSM
7 5 (6.49%) Service Delivery
7 5 (6.49%) Technical Analysis
7 5 (6.49%) Change Control
8 4 (5.19%) Data Migration
8 4 (5.19%) Workflow
8 4 (5.19%) Project Management
8 4 (5.19%) Migration
9 3 (3.90%) Data Security
9 3 (3.90%) ERP
10 2 (2.60%) Web Development
10 2 (2.60%) Business Intelligence
10 2 (2.60%) Security Management
10 2 (2.60%) Information Management
Programming Languages
1 20 (25.97%) SQL
2 13 (16.88%) XPath
3 8 (10.39%) Java
4 3 (3.90%) C#
5 2 (2.60%) JavaScript
Qualifications
1 17 (22.08%) Degree
2 7 (9.09%) Microsoft Certification
3 5 (6.49%) MCSA
4 3 (3.90%) ITIL Certification
4 3 (3.90%) MCSE
4 3 (3.90%) MCITP
5 2 (2.60%) MCTS
5 2 (2.60%) Citrix Certification
6 1 (1.30%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (14.29%) SLA
System Software
1 24 (31.17%) Active Directory
2 7 (9.09%) VMware Infrastructure
3 3 (3.90%) Hyper-V
3 3 (3.90%) XenApp
3 3 (3.90%) vSphere
4 1 (1.30%) Microsoft App-V
4 1 (1.30%) BitLocker
Systems Management
1 8 (10.39%) WSUS
2 7 (9.09%) McAfee ePO
3 5 (6.49%) MOM
3 5 (6.49%) Systems Management Server (SMS)
3 5 (6.49%) SCCM
4 1 (1.30%) NetBackup
4 1 (1.30%) Backup Exec
4 1 (1.30%) Norton AntiVirus
4 1 (1.30%) SCSM
4 1 (1.30%) Windows Intune
4 1 (1.30%) SCOM
Vendors
1 25 (32.47%) Oracle
2 15 (19.48%) Microsoft
3 12 (15.58%) Siebel
4 11 (14.29%) VMware
5 9 (11.69%) McAfee
6 8 (10.39%) Apple
7 7 (9.09%) Remedy
8 6 (7.79%) Business Objects
9 5 (6.49%) Avaya
9 5 (6.49%) Cisco
9 5 (6.49%) Citrix
10 3 (3.90%) Symantec
11 2 (2.60%) Syclo
11 2 (2.60%) Nintex
11 2 (2.60%) Aareon
11 2 (2.60%) SAP
12 1 (1.30%) Sophos
12 1 (1.30%) ServiceNow
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 9 hours ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £34000.00 - £42000.00 per annum + benefits
Posted: 10 hours ago
Chippenham, Wiltshire
Proactive People
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + + Bonus + Shift Allowance
Posted: 2 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 4 days ago
Swindon, Wiltshire
Arval
Salary: Competitive
Posted: 23 days ago