The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 68 77 49
Rank change year-on-year
+9 -28
Permanent jobs requiring a Support Analyst 35 14 54
As % of all permanent IT jobs located in Wiltshire 2.83% 1.43% 4.39%
As % of the Job Titles category 2.94% 1.49% 4.57%
Number of salaries quoted 31 14 51
Average salary £25,000 £27,500 £27,500
Average salary % change year-on-year
-9.09% -
90% offered a salary of more than £22,500 £17,800 £22,000
10% offered a salary of more than £28,000 £36,750 £37,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1191 938 1182
As % of all permanent IT jobs located in Wiltshire 96.28% 96.11% 96.02%
Number of salaries quoted 1002 787 1056
Average salary £37,000 £38,500 £36,000
Average salary % change year-on-year
-3.89% +6.94%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £52,966 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +14 28 £25,000 +5.26% 1
Chippenham -21 4 £31,250 +78.57% 3
Trowbridge - 3 £23,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 August 2014, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 31 (55.36%) Windows
2 25 (44.64%) Windows Server 2003
3 22 (39.29%) SQL
4 20 (35.71%) SQL Server
5 19 (33.93%) SLA
6 18 (32.14%) Windows 7
7 16 (28.57%) SQL Server 2008
8 15 (26.79%) SQL Server 2005
9 14 (25.00%) Finance
9 14 (25.00%) Active Directory
10 13 (23.21%) .NET
11 12 (21.43%) Microsoft
12 11 (19.64%) MS Office
13 10 (17.86%) ITIL
13 10 (17.86%) UNIX
13 10 (17.86%) Oracle
14 9 (16.07%) Linux
15 8 (14.29%) Cisco
16 7 (12.50%) Windows XP
16 7 (12.50%) MS Excel
16 7 (12.50%) Windows Server 2008
17 6 (10.71%) PowerShell
18 5 (8.93%) Replication
18 5 (8.93%) IBM Notes
18 5 (8.93%) NetApp
18 5 (8.93%) Lotus
19 4 (7.14%) Citrix
19 4 (7.14%) Terminal Server
19 4 (7.14%) Shell Script
19 4 (7.14%) Ingres

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 August 2014, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.93%) IBM Notes
2 3 (5.36%) SAS
3 2 (3.57%) IIS
4 1 (1.79%) WebLogic
4 1 (1.79%) WebSphere
4 1 (1.79%) Apache
4 1 (1.79%) Tomcat
4 1 (1.79%) SharePoint
Applications
1 11 (19.64%) MS Office
2 7 (12.50%) MS Excel
3 2 (3.57%) MS PowerPoint
Business Applications
1 2 (3.57%) Remedy ITSM
2 1 (1.79%) Oracle EBS R12
2 1 (1.79%) Oracle EBS
Communications & Networking
1 2 (3.57%) LDAP
1 2 (3.57%) VoIP
1 2 (3.57%) SNMP
1 2 (3.57%) TCP/IP
1 2 (3.57%) Firewall
Database & Business Intelligence
1 20 (35.71%) SQL Server
2 16 (28.57%) SQL Server 2008
3 15 (26.79%) SQL Server 2005
4 4 (7.14%) MySQL
4 4 (7.14%) Relational Database
4 4 (7.14%) Ingres
4 4 (7.14%) RDBMS
5 3 (5.36%) Data Mining
5 3 (5.36%) MS Access
5 3 (5.36%) Data Warehouse
6 2 (3.57%) Crystal Reports
6 2 (3.57%) SQL Server 2000
6 2 (3.57%) SQL Server 2012
7 1 (1.79%) Oracle Database
7 1 (1.79%) Oracle Database 11g
7 1 (1.79%) Oracle BI EE
7 1 (1.79%) Oracle Discoverer
Development Applications
1 2 (3.57%) Subversion
1 2 (3.57%) Maven
2 1 (1.79%) Jenkins
2 1 (1.79%) Oracle Forms
General
1 14 (25.00%) Finance
2 2 (3.57%) Local Government
3 1 (1.79%) Telecoms
3 1 (1.79%) Advertising
3 1 (1.79%) Banking
Libraries, Frameworks & Software Standards
1 13 (23.21%) .NET
2 2 (3.57%) J2EE
2 2 (3.57%) HTML
2 2 (3.57%) Java EE
3 1 (1.79%) JSP
Miscellaneous
1 5 (8.93%) Replication
2 4 (7.14%) Mathematics
3 3 (5.36%) Physics
3 3 (5.36%) Computer Science
3 3 (5.36%) Visualisation
3 3 (5.36%) Statistics
3 3 (5.36%) GIS
4 2 (3.57%) Management Information System
5 1 (1.79%) Enterprise Software
5 1 (1.79%) Client/Server
Operating Systems
1 31 (55.36%) Windows
2 25 (44.64%) Windows Server 2003
3 18 (32.14%) Windows 7
4 10 (17.86%) UNIX
5 9 (16.07%) Linux
6 7 (12.50%) Windows XP
6 7 (12.50%) Windows Server 2008
7 3 (5.36%) Windows Vista
8 1 (1.79%) Red Hat Enterprise Linux
8 1 (1.79%) Windows 8
Processes & Methodologies
1 10 (17.86%) ITIL
2 4 (7.14%) Performance Monitoring
3 3 (5.36%) Change Control
3 3 (5.36%) Analytics
3 3 (5.36%) Campaign Management
3 3 (5.36%) CRM
4 2 (3.57%) PRINCE2
4 2 (3.57%) Service Management
4 2 (3.57%) Change Management
4 2 (3.57%) ITSM
4 2 (3.57%) Risk Management
4 2 (3.57%) Problem Management
4 2 (3.57%) Release Management
5 1 (1.79%) User Acceptance Testing
5 1 (1.79%) Performance Management
5 1 (1.79%) OpenUP
5 1 (1.79%) Data Entry
5 1 (1.79%) Workflow
5 1 (1.79%) Agile Software Development
5 1 (1.79%) Logistics
Programming Languages
1 22 (39.29%) SQL
2 6 (10.71%) PowerShell
3 4 (7.14%) Shell Script
4 3 (5.36%) R
4 3 (5.36%) Java
5 1 (1.79%) PHP
5 1 (1.79%) C#
5 1 (1.79%) Delphi
5 1 (1.79%) VB.NET
5 1 (1.79%) VBA
Qualifications
1 4 (7.14%) Degree
2 3 (5.36%) Security Cleared
3 2 (3.57%) ITIL Foundation Certificate
3 2 (3.57%) MCP
3 2 (3.57%) MCSE
3 2 (3.57%) MCSA
3 2 (3.57%) CCNA
3 2 (3.57%) Cisco Certification
3 2 (3.57%) Microsoft Certification
3 2 (3.57%) MCDST
4 1 (1.79%) SC Cleared
4 1 (1.79%) BC Cleared
Quality Assurance & Compliance
1 19 (33.93%) SLA
2 4 (7.14%) QA
3 1 (1.79%) ISO 9001
System Software
1 14 (25.00%) Active Directory
2 4 (7.14%) Terminal Server
3 3 (5.36%) VMware Infrastructure
4 2 (3.57%) Hyper-V
Systems Management
1 3 (5.36%) Systems Management Server (SMS)
2 2 (3.57%) Norton AntiVirus
2 2 (3.57%) WMI
2 2 (3.57%) SCCM
2 2 (3.57%) Cisco UCCX
2 2 (3.57%) Cisco CUCM
2 2 (3.57%) Tivoli
Vendors
1 12 (21.43%) Microsoft
2 10 (17.86%) Oracle
3 8 (14.29%) Cisco
4 5 (8.93%) NetApp
4 5 (8.93%) Lotus
5 4 (7.14%) Citrix
6 3 (5.36%) Remedy
6 3 (5.36%) VMware
7 2 (3.57%) ServiceNow
7 2 (3.57%) JBoss
7 2 (3.57%) Sophos
7 2 (3.57%) Juniper
7 2 (3.57%) Red Hat
7 2 (3.57%) Sage
7 2 (3.57%) Symantec
8 1 (1.79%) IBM
8 1 (1.79%) Business Objects
Chippenham, Wiltshire
ISL
Salary: £25000 - £40000 per annum + good benefits
Posted: 5 hours ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £21000 - £24000 per annum + Good Benefits Package
Posted: 4 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 4 days ago
Chippenham
The People Network
Salary: £25000 - £40000 per annum + Superb Benefits
Posted: 8 days ago