The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 47 43 73
Rank change year-on-year
-4 +30
Permanent jobs requiring a Support Analyst 52 52 22
As % of all permanent IT jobs located in Wiltshire 4.99% 4.70% 2.13%
As % of the Job Titles category 5.30% 4.88% 2.24%
Number of salaries quoted 52 36 22
Average salary £31,000 £33,250 £25,500
Average salary % change year-on-year
-6.76% +30.39%
90% offered a salary of more than £22,500 £19,000 £21,550
10% offered a salary of more than £37,500 £40,250 £29,850
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
982 1066 983
As % of all permanent IT jobs located in Wiltshire 94.24% 96.30% 95.25%
Number of salaries quoted 875 844 861
Average salary £40,000 £38,500 £39,000
Average salary % change year-on-year
+3.89% -1.28%
90% offered a salary of more than £24,500 £26,500 £25,000
10% offered a salary of more than £56,630 £62,500 £50,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 1 May 2016.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -3 28 £31,000 -11.42% 1
Chippenham +8 17 £24,500 - 1
Salisbury +5 4 £22,500 +18.42%
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 1 May 2016, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 68 (60.71%) SQL
2 62 (55.36%) Windows
3 54 (48.21%) IIS
3 54 (48.21%) Active Directory
4 50 (44.64%) MS Office
5 37 (33.04%) Analytical Skills
6 35 (31.25%) Network Management
6 35 (31.25%) SNMP
6 35 (31.25%) Wireshark
7 25 (22.32%) Degree
8 24 (21.43%) Computer Science
9 23 (20.54%) Relational Database
9 23 (20.54%) Microsoft
9 23 (20.54%) ITIL
10 17 (15.18%) SQL Server
11 16 (14.29%) Finance
12 15 (13.39%) ITSM
12 15 (13.39%) VB
12 15 (13.39%) MS Exchange
12 15 (13.39%) Exchange Server 2010
13 14 (12.50%) Service Delivery
14 12 (10.71%) Problem Management
15 11 (9.82%) Security Cleared
15 11 (9.82%) MS Excel
15 11 (9.82%) Unix
16 10 (8.93%) Oracle
16 10 (8.93%) LAN
16 10 (8.93%) WAN
16 10 (8.93%) TCP/IP
16 10 (8.93%) SLA

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 1 May 2016, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 54 (48.21%) IIS
2 15 (13.39%) Exchange Server 2010
2 15 (13.39%) MS Exchange
3 6 (5.36%) Exchange Server 2007
4 4 (3.57%) BizTalk Server
4 4 (3.57%) SharePoint
4 4 (3.57%) Tomcat
5 3 (2.68%) Apache
5 3 (2.68%) WebLogic
6 1 (0.89%) Alfresco
6 1 (0.89%) JBoss
6 1 (0.89%) Joomla!
6 1 (0.89%) WebSphere
Applications
1 50 (44.64%) MS Office
2 11 (9.82%) MS Excel
3 1 (0.89%) MS PowerPoint
Business Applications
1 3 (2.68%) OPENHousing
1 3 (2.68%) SAP CO
1 3 (2.68%) SAP FI
1 3 (2.68%) SAP FI/CO
1 3 (2.68%) SAP SD
2 2 (1.79%) Oracle EBS
3 1 (0.89%) Oracle Cash Management
3 1 (0.89%) Oracle EBS R12
3 1 (0.89%) Oracle Financials
3 1 (0.89%) Oracle General Ledger
3 1 (0.89%) Oracle Payables
3 1 (0.89%) Oracle Payroll
3 1 (0.89%) Oracle Receivables
Cloud Services
1 1 (0.89%) GitHub
1 1 (0.89%) SaaS
1 1 (0.89%) SuccessFactors
Communications & Networking
1 35 (31.25%) SNMP
1 35 (31.25%) Wireshark
2 10 (8.93%) LAN
2 10 (8.93%) TCP/IP
2 10 (8.93%) WAN
3 6 (5.36%) Firewall
4 1 (0.89%) DHCP
4 1 (0.89%) DNS
4 1 (0.89%) HTTP
4 1 (0.89%) LDAP
4 1 (0.89%) NAS
4 1 (0.89%) SAN
4 1 (0.89%) Wi-Fi
Database & Business Intelligence
1 23 (20.54%) Relational Database
2 17 (15.18%) SQL Server
3 7 (6.25%) MS Access
4 2 (1.79%) BusinessObjects
4 2 (1.79%) Oracle Database
5 1 (0.89%) MongoDB
5 1 (0.89%) Oracle BI EE
5 1 (0.89%) Oracle Reports
5 1 (0.89%) SQL Server 2012
Development Applications
1 3 (2.68%) Jenkins
1 3 (2.68%) Maven
1 3 (2.68%) Oracle Forms
1 3 (2.68%) Subversion
2 1 (0.89%) Visual Studio
General
1 16 (14.29%) Finance
2 3 (2.68%) Advertising
2 3 (2.68%) Local Government
3 2 (1.79%) German Language
3 2 (1.79%) Manufacturing
4 1 (0.89%) Financial Institution
Libraries, Frameworks & Software Standards
1 7 (6.25%) XML
2 6 (5.36%) .NET
2 6 (5.36%) HTML
3 5 (4.46%) JSP
4 4 (3.57%) J2EE
5 3 (2.68%) Ajax
6 2 (1.79%) ASP.NET
6 2 (1.79%) SOAP
6 2 (1.79%) Web Services
7 1 (0.89%) Backbone.js
7 1 (0.89%) CSS
7 1 (0.89%) CSS3
7 1 (0.89%) Dojo
7 1 (0.89%) Hibernate
7 1 (0.89%) HTML5
7 1 (0.89%) JPA
7 1 (0.89%) Spring
7 1 (0.89%) Spring MVC
7 1 (0.89%) Spring Web Flow
7 1 (0.89%) WSDL
Miscellaneous
1 37 (33.04%) Analytical Skills
2 24 (21.43%) Computer Science
3 2 (1.79%) CMDB
3 2 (1.79%) Enterprise Software
4 1 (0.89%) Biology
4 1 (0.89%) Client/Server
4 1 (0.89%) Management Information System
4 1 (0.89%) Mathematics
Operating Systems
1 62 (55.36%) Windows
2 11 (9.82%) Unix
3 9 (8.04%) Windows Server 2003
3 9 (8.04%) Windows Server 2012
4 6 (5.36%) Linux
5 5 (4.46%) Windows Server
6 4 (3.57%) Windows Server 2008
7 2 (1.79%) Solaris
8 1 (0.89%) Android
8 1 (0.89%) Apple iOS
8 1 (0.89%) Windows 7
Processes & Methodologies
1 35 (31.25%) Network Management
2 23 (20.54%) ITIL
3 15 (13.39%) ITSM
4 14 (12.50%) Service Delivery
5 12 (10.71%) Problem Management
6 8 (7.14%) Performance Monitoring
7 6 (5.36%) Data Analysis
8 4 (3.57%) Application Performance Management
8 4 (3.57%) ITIL V3
8 4 (3.57%) Performance Management
9 2 (1.79%) Configuration Management
9 2 (1.79%) Data Protection
9 2 (1.79%) Incident Management
9 2 (1.79%) Mentoring
9 2 (1.79%) Software Engineering
9 2 (1.79%) Use Case
10 1 (0.89%) CRM
10 1 (0.89%) MVC
10 1 (0.89%) Project Management
10 1 (0.89%) Service Management
Programming Languages
1 68 (60.71%) SQL
2 15 (13.39%) VB
3 9 (8.04%) PowerShell
4 6 (5.36%) Java
4 6 (5.36%) PHP
5 5 (4.46%) JavaScript
5 5 (4.46%) VB.NET
5 5 (4.46%) VBA
6 4 (3.57%) C#
7 3 (2.68%) C
7 3 (2.68%) Delphi
7 3 (2.68%) Pascal
8 2 (1.79%) C++
8 2 (1.79%) VC++
9 1 (0.89%) VB6
Qualifications
1 25 (22.32%) Degree
2 11 (9.82%) Security Cleared
3 9 (8.04%) SC Cleared
4 7 (6.25%) ITIL Certification
5 5 (4.46%) Microsoft Certification
6 4 (3.57%) MCSA
6 4 (3.57%) MCSE
7 2 (1.79%) ITIL Foundation Certificate
8 1 (0.89%) CCNA
8 1 (0.89%) Cisco Certification
Quality Assurance & Compliance
1 10 (8.93%) SLA
System Software
1 54 (48.21%) Active Directory
2 9 (8.04%) XenApp
3 2 (1.79%) Microsoft Virtual Server
4 1 (0.89%) VMware Infrastructure
4 1 (0.89%) vSphere
Systems Management
1 7 (6.25%) Norton AntiVirus
2 1 (0.89%) MOM
2 1 (0.89%) Nagios
2 1 (0.89%) SCCM
2 1 (0.89%) Systems Management Server (SMS)
Vendors
1 23 (20.54%) Microsoft
2 10 (8.93%) Oracle
3 9 (8.04%) Citrix
4 8 (7.14%) VMware
5 7 (6.25%) SAP
5 7 (6.25%) Symantec
6 6 (5.36%) Cisco
6 6 (5.36%) Juniper
7 3 (2.68%) IBM
8 1 (0.89%) Ariba
8 1 (0.89%) Wyse
Chippenham, Wiltshire
Randstad Technologies
Salary: £35000.00 - £40000.00 per annum + Benefits
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: 6 days ago