The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 75 85 50
Rank change year-on-year
+10 -35
Permanent jobs requiring a Support Analyst 22 11 54
As % of all permanent IT jobs located in Wiltshire 2.04% 1.11% 4.51%
As % of the Job Titles category 2.12% 1.15% 4.77%
Number of salaries quoted 22 10 54
Average salary £36,000 £23,750 £27,500
Average salary % change year-on-year
+51.57% -13.63%
90% offered a salary of more than £23,650 £21,500 £21,500
10% offered a salary of more than £44,750 £25,150 £37,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1038 957 1132
As % of all permanent IT jobs located in Wiltshire 96.29% 96.28% 94.49%
Number of salaries quoted 889 837 1027
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £23,000 £24,000
10% offered a salary of more than £57,500 £51,450 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 26 January 2015.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon 0 10 £30,000 +20.00% 1
Chippenham -7 2 £30,000 +18.81%
Malmesbury - 1 £37,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 26 January 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 23 (38.98%) ITIL
2 21 (35.59%) MS Office
2 21 (35.59%) CRM
3 20 (33.90%) Microsoft
3 20 (33.90%) Oracle
3 20 (33.90%) SQL
4 19 (32.20%) ERP
5 16 (27.12%) Windows
6 15 (25.42%) SAP
6 15 (25.42%) Front Office
6 15 (25.42%) Back Office
6 15 (25.42%) SAP CRM
7 14 (23.73%) SAP ERP
7 14 (23.73%) Security Management
7 14 (23.73%) Service Management
8 13 (22.03%) SAP SM
8 13 (22.03%) Business Intelligence
9 12 (20.34%) Finance
9 12 (20.34%) Syclo
10 10 (16.95%) Incident Management
10 10 (16.95%) XML
11 8 (13.56%) .NET
11 8 (13.56%) HTML
11 8 (13.56%) SLA
12 7 (11.86%) Middleware
12 7 (11.86%) Siebel
12 7 (11.86%) Oracle Fusion
13 6 (10.17%) Analytical Skills
13 6 (10.17%) VMware Infrastructure
13 6 (10.17%) Oracle BI EE

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 26 January 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.08%) IIS
1 3 (5.08%) JBoss
1 3 (5.08%) Apache
1 3 (5.08%) Oracle SOA Suite
2 1 (1.69%) WebLogic
2 1 (1.69%) SharePoint
2 1 (1.69%) MS Exchange
2 1 (1.69%) SharePoint 2010
Applications
1 21 (35.59%) MS Office
2 2 (3.39%) MS Excel
Business Applications
1 15 (25.42%) SAP CRM
2 14 (23.73%) SAP ERP
3 13 (22.03%) SAP SM
4 6 (10.17%) Oracle EBS
5 1 (1.69%) Oracle ERP
5 1 (1.69%) Teamcenter
Cloud Services
1 5 (8.47%) SaaS
Communications & Networking
1 5 (8.47%) TCP/IP
1 5 (8.47%) Firewall
2 2 (3.39%) Wireshark
2 2 (3.39%) SMTP
2 2 (3.39%) DHCP
2 2 (3.39%) HTTP
2 2 (3.39%) VPN
2 2 (3.39%) DNS
2 2 (3.39%) LDAP
2 2 (3.39%) VoIP
3 1 (1.69%) WAN
3 1 (1.69%) LAN
3 1 (1.69%) SAN
3 1 (1.69%) Internet
3 1 (1.69%) NAS
Database & Business Intelligence
1 6 (10.17%) Oracle BI EE
2 5 (8.47%) SQL Server Reporting Services
3 4 (6.78%) SQL Server
3 4 (6.78%) Data Mining
4 3 (5.08%) Oracle Database 10g
4 3 (5.08%) Crystal Reports
4 3 (5.08%) Oracle Database 11g
4 3 (5.08%) Oracle Database
5 2 (3.39%) Relational Database
5 2 (3.39%) SQL Server 2008
5 2 (3.39%) MySQL
5 2 (3.39%) SQL Server 2005
5 2 (3.39%) Oracle Reports
Development Applications
1 4 (6.78%) Subversion
2 1 (1.69%) Maven
2 1 (1.69%) Team Foundation Server
2 1 (1.69%) Jenkins
2 1 (1.69%) Oracle Forms
General
1 15 (25.42%) Front Office
1 15 (25.42%) Back Office
2 12 (20.34%) Finance
3 5 (8.47%) Retail
4 3 (5.08%) Advertising
5 2 (3.39%) German Language
5 2 (3.39%) Manufacturing
6 1 (1.69%) Telecoms
6 1 (1.69%) Banking
Libraries, Frameworks & Software Standards
1 10 (16.95%) XML
2 8 (13.56%) HTML
2 8 (13.56%) .NET
3 7 (11.86%) Middleware
3 7 (11.86%) Oracle Fusion
4 4 (6.78%) Java EE
4 4 (6.78%) XSD
4 4 (6.78%) J2EE
4 4 (6.78%) CSS
5 3 (5.08%) XSLT
5 3 (5.08%) WSDL
6 1 (1.69%) WPF
6 1 (1.69%) jQuery
6 1 (1.69%) JSP
6 1 (1.69%) SOAP
6 1 (1.69%) Web Services
6 1 (1.69%) ASP.NET
6 1 (1.69%) HTML5
Miscellaneous
1 6 (10.17%) Analytical Skills
2 3 (5.08%) Computer Science
2 3 (5.08%) Enterprise Software
3 2 (3.39%) Replication
3 2 (3.39%) Client/Server
4 1 (1.69%) Thin Client
4 1 (1.69%) GIS
4 1 (1.69%) Management Information System
4 1 (1.69%) Fat Client
Operating Systems
1 16 (27.12%) Windows
2 6 (10.17%) Linux
3 5 (8.47%) Windows 7
4 4 (6.78%) UNIX
5 3 (5.08%) Windows XP
6 2 (3.39%) Windows Server 2003
7 1 (1.69%) Red Hat Enterprise Linux
7 1 (1.69%) Apple iOS
7 1 (1.69%) Windows 8
7 1 (1.69%) Mac OS X
Processes & Methodologies
1 23 (38.98%) ITIL
2 21 (35.59%) CRM
3 19 (32.20%) ERP
4 14 (23.73%) Service Management
4 14 (23.73%) Security Management
5 13 (22.03%) Business Intelligence
6 10 (16.95%) Incident Management
7 5 (8.47%) Data Migration
7 5 (8.47%) Migration
8 4 (6.78%) BPEL
8 4 (6.78%) Change Control
9 3 (5.08%) Technical Analysis
9 3 (5.08%) Asset Management
9 3 (5.08%) Logistics
9 3 (5.08%) SOA
10 2 (3.39%) Data Analysis
10 2 (3.39%) Service Delivery
10 2 (3.39%) Data Security
11 1 (1.69%) MVC
11 1 (1.69%) PLM
Programming Languages
1 20 (33.90%) SQL
2 6 (10.17%) JavaScript
3 4 (6.78%) PowerShell
4 3 (5.08%) VBA
4 3 (5.08%) XPath
4 3 (5.08%) Delphi
4 3 (5.08%) Java
5 2 (3.39%) C#
6 1 (1.69%) PHP
Qualifications
1 2 (3.39%) MCP
1 2 (3.39%) MCSE
1 2 (3.39%) MCSA
1 2 (3.39%) CCNA
1 2 (3.39%) Cisco Certification
1 2 (3.39%) Microsoft Certification
1 2 (3.39%) MCDST
1 2 (3.39%) Degree
1 2 (3.39%) SC Cleared
1 2 (3.39%) Security Cleared
2 1 (1.69%) DV Cleared
2 1 (1.69%) Siebel Certification
Quality Assurance & Compliance
1 8 (13.56%) SLA
System Software
1 6 (10.17%) Active Directory
1 6 (10.17%) VMware Infrastructure
2 2 (3.39%) Hyper-V
3 1 (1.69%) vSphere
3 1 (1.69%) vCloud
Systems Management
1 2 (3.39%) MOM
1 2 (3.39%) Systems Management Server (SMS)
1 2 (3.39%) Norton AntiVirus
1 2 (3.39%) SCCM
1 2 (3.39%) Cisco UCCX
1 2 (3.39%) Cisco CUCM
Vendors
1 20 (33.90%) Oracle
1 20 (33.90%) Microsoft
2 15 (25.42%) SAP
3 12 (20.34%) Syclo
4 7 (11.86%) Siebel
5 6 (10.17%) VMware
6 3 (5.08%) Cisco
7 2 (3.39%) Symantec
7 2 (3.39%) Sophos
7 2 (3.39%) Juniper
8 1 (1.69%) Informatica
8 1 (1.69%) Red Hat
8 1 (1.69%) Apple
8 1 (1.69%) IBM
8 1 (1.69%) Citrix
8 1 (1.69%) Business Objects
Swindon
Computer Futures
Salary: £20000 - £30000 per annum + competitive
Posted: 24 days ago