The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 69 62 80
Rank change year-on-year
-7 +18
Permanent jobs requiring a Support Analyst 32 35 14
As % of all permanent IT jobs located in Wiltshire 2.85% 2.88% 1.42%
As % of the Job Titles category 2.98% 2.99% 1.47%
Number of salaries quoted 30 31 14
Average salary £27,000 £25,000 £27,500
Average salary % change year-on-year
+8.00% -9.09%
90% offered a salary of more than £20,500 £22,500 £18,650
10% offered a salary of more than £42,500 £30,000 £36,750
UK excluding London average salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1074 1169 950
As % of all permanent IT jobs located in Wiltshire 95.72% 96.13% 96.25%
Number of salaries quoted 965 981 802
Average salary £40,000 £37,000 £38,000
Average salary % change year-on-year
+8.10% -2.63%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £52,966
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 4 September 2015.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -3 17 £28,000 +12.00% 4
Chippenham +8 10 £20,500 -36.92%
Trowbridge -7 1 £26,500 +12.76%
Malmesbury - 1 £27,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 4 September 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 51 (68.92%) Windows
2 28 (37.84%) MS Exchange
2 28 (37.84%) Microsoft
3 23 (31.08%) Active Directory
4 20 (27.03%) Windows 7
5 19 (25.68%) SLA
5 19 (25.68%) Oracle
5 19 (25.68%) VMware
6 18 (24.32%) WSUS
6 18 (24.32%) SQL Server
7 16 (21.62%) MS Office
7 16 (21.62%) MS Excel
8 14 (18.92%) CRM
8 14 (18.92%) Firewall
9 13 (17.57%) Incident Management
9 13 (17.57%) Degree
10 12 (16.22%) Oracle Database 11g
10 12 (16.22%) Oracle Fusion
10 12 (16.22%) Oracle SOA Suite
10 12 (16.22%) Oracle Database
10 12 (16.22%) BPEL
10 12 (16.22%) Middleware
10 12 (16.22%) SOA
11 11 (14.86%) MCSE
11 11 (14.86%) MCSA
11 11 (14.86%) XSLT
11 11 (14.86%) WSDL
11 11 (14.86%) Microsoft Certification
11 11 (14.86%) MCITP
11 11 (14.86%) XPath

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 4 September 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (37.84%) MS Exchange
2 12 (16.22%) Oracle SOA Suite
3 8 (10.81%) Exchange Server 2010
4 7 (9.46%) Exchange Server 2007
5 6 (8.11%) SharePoint
6 5 (6.76%) Exchange Server 2003
6 5 (6.76%) IIS
6 5 (6.76%) Tomcat
7 1 (1.35%) Lync
Applications
1 16 (21.62%) MS Office
1 16 (21.62%) MS Excel
2 2 (2.70%) MS PowerPoint
Business Applications
1 9 (12.16%) Oracle EBS
2 5 (6.76%) Dynamics CRM
3 1 (1.35%) SAP ERP
3 1 (1.35%) Orchard Housing
3 1 (1.35%) Aareon QL
3 1 (1.35%) OPENHousing
3 1 (1.35%) Northgate Housing
3 1 (1.35%) Oracle Applications
3 1 (1.35%) Academy Housing
3 1 (1.35%) arcHouse
Cloud Services
1 6 (8.11%) SaaS
2 2 (2.70%) Office 365
2 2 (2.70%) Microsoft Azure
Communications & Networking
1 14 (18.92%) Firewall
2 8 (10.81%) DHCP
2 8 (10.81%) TCP/IP
2 8 (10.81%) DNS
3 7 (9.46%) VPN
4 5 (6.76%) Ethernet
5 4 (5.41%) LAN
5 4 (5.41%) WAN
6 3 (4.05%) Internet
7 2 (2.70%) VoIP
7 2 (2.70%) WLAN
8 1 (1.35%) MPLS
Database & Business Intelligence
1 18 (24.32%) SQL Server
2 12 (16.22%) Oracle Database 11g
2 12 (16.22%) Oracle Database
3 7 (9.46%) Oracle Database 12c
4 5 (6.76%) Oracle Database 10g
5 3 (4.05%) SQL Server Reporting Services
6 2 (2.70%) Data Mining
7 1 (1.35%) BusinessObjects
7 1 (1.35%) Oracle BI EE
7 1 (1.35%) Amazon RDS
7 1 (1.35%) Oracle ODI
General
1 9 (12.16%) Finance
2 4 (5.41%) Retail
3 2 (2.70%) Marketing
4 1 (1.35%) French Language
4 1 (1.35%) Local Government
4 1 (1.35%) Manufacturing
4 1 (1.35%) Advertising
Libraries, Frameworks & Software Standards
1 12 (16.22%) Middleware
1 12 (16.22%) Oracle Fusion
2 11 (14.86%) XSLT
2 11 (14.86%) WSDL
3 9 (12.16%) XSD
4 7 (9.46%) .NET
5 2 (2.70%) XML
6 1 (1.35%) ASP.NET
6 1 (1.35%) Web Services
6 1 (1.35%) EDI
Miscellaneous
1 10 (13.51%) Analytical Skills
2 8 (10.81%) iPhone
2 8 (10.81%) iPad
3 5 (6.76%) BYOD
4 3 (4.05%) Management Information System
4 3 (4.05%) E-Learning
5 1 (1.35%) Statistics
5 1 (1.35%) CMDB
Operating Systems
1 51 (68.92%) Windows
2 20 (27.03%) Windows 7
3 9 (12.16%) Windows Server 2003
3 9 (12.16%) Windows Server 2012
4 5 (6.76%) Linux
5 4 (5.41%) Windows 8
6 2 (2.70%) Android
6 2 (2.70%) Windows Server 2008
7 1 (1.35%) Windows XP
7 1 (1.35%) Windows Vista
Processes & Methodologies
1 14 (18.92%) CRM
2 13 (17.57%) Incident Management
3 12 (16.22%) BPEL
3 12 (16.22%) SOA
4 9 (12.16%) ITIL
5 8 (10.81%) Security Patching
6 6 (8.11%) Service Management
7 5 (6.76%) Project Management
8 4 (5.41%) ERP
9 2 (2.70%) ITSM
9 2 (2.70%) Data Security
9 2 (2.70%) Migration
9 2 (2.70%) Release Management
9 2 (2.70%) Data Migration
9 2 (2.70%) Change Control
9 2 (2.70%) Technical Analysis
10 1 (1.35%) SDLC
10 1 (1.35%) Network Management
10 1 (1.35%) User Acceptance Testing
10 1 (1.35%) Logistics
Programming Languages
1 11 (14.86%) XPath
2 6 (8.11%) Java
3 5 (6.76%) SQL
4 1 (1.35%) C#
Qualifications
1 13 (17.57%) Degree
2 11 (14.86%) MCSE
2 11 (14.86%) MCSA
2 11 (14.86%) Microsoft Certification
2 11 (14.86%) MCITP
3 10 (13.51%) VMware Certified Professional (VCP)
4 7 (9.46%) SC Cleared
4 7 (9.46%) Security Cleared
5 2 (2.70%) ITIL Certification
6 1 (1.35%) CCNA
6 1 (1.35%) Citrix Certification
6 1 (1.35%) Cisco Certification
Quality Assurance & Compliance
1 19 (25.68%) SLA
System Software
1 23 (31.08%) Active Directory
2 11 (14.86%) vSphere
3 9 (12.16%) Hyper-V
4 7 (9.46%) VMware Infrastructure
5 1 (1.35%) BitLocker
5 1 (1.35%) XenApp
5 1 (1.35%) Microsoft App-V
Systems Management
1 18 (24.32%) WSUS
2 10 (13.51%) Norton AntiVirus
2 10 (13.51%) NetBackup
2 10 (13.51%) Backup Exec
3 8 (10.81%) McAfee ePO
4 4 (5.41%) SCCM
5 1 (1.35%) SCOM
5 1 (1.35%) Windows Intune
5 1 (1.35%) SCSM
Vendors
1 28 (37.84%) Microsoft
2 19 (25.68%) Oracle
2 19 (25.68%) VMware
3 10 (13.51%) Apple
3 10 (13.51%) Symantec
3 10 (13.51%) Sophos
4 9 (12.16%) Siebel
5 8 (10.81%) Remedy
5 8 (10.81%) McAfee
6 5 (6.76%) Avaya
7 2 (2.70%) SAP
8 1 (1.35%) Citrix
8 1 (1.35%) Sage
8 1 (1.35%) Northgate
8 1 (1.35%) Civica
8 1 (1.35%) Capita
8 1 (1.35%) Orchard
8 1 (1.35%) ServiceNow
8 1 (1.35%) Aareon
8 1 (1.35%) Kypera
Salisbury, Wiltshire
Reed Technology
Salary: £20000 - £23000 per annum + benefits
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 3 days ago
Swindon
National Tust
Posted: 17 days ago
Heelis, Swindon, Wiltshire, South West
National Trust
Salary: £30,000 - £35,000
Posted: 17 days ago
Swindon
National Trust
Posted: 21 days ago