The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 43 48 31
Rank change year-on-year
+5 -17
Permanent jobs requiring a Support Analyst 34 39 59
As % of all permanent IT jobs located in Wiltshire 3.886% 3.839% 5.335%
As % of the Job Titles category 4.057% 4.084% 5.483%
Number of salaries quoted 27 36 51
Average salary £40,000 £25,500 £26,500
Average salary % change year-on-year
+56.86% -3.77%
90% offered a salary of more than £20,000 £22,500 £23,000
10% offered a salary of more than £48,500 £35,000 £35,000
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
838 955 1076
As % of all permanent IT jobs located in Wiltshire 95.77% 94.00% 97.29%
Number of salaries quoted 749 818 982
Average salary £37,500 £35,500 £35,000
Average salary % change year-on-year
+5.63% +1.42%
90% offered a salary of more than £26,600 £23,000 £22,500
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
South West

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Wiltshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 23 May 2013.

Wiltshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Swindon -7 10 £23,000 -9.80%
Salisbury - 4 £30,000 -
Chippenham - 2 £32,250 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (46.99%) SQL
2 35 (42.17%) Oracle
3 33 (39.76%) Oracle EBS
4 32 (38.55%) Oracle EBS R12
5 27 (32.53%) ITIL
6 22 (26.51%) Oracle BI EE
7 21 (25.30%) Business Intelligence
8 20 (24.10%) Finance
9 19 (22.89%) Windows
10 17 (20.48%) UNIX
11 14 (16.87%) User Acceptance Testing
11 14 (16.87%) TCP/IP
12 13 (15.66%) CRM
12 13 (15.66%) Data Security
12 13 (15.66%) Windows Server 2003
13 12 (14.46%) Siebel
13 12 (14.46%) Informatica
14 11 (13.25%) Oracle 10g
14 11 (13.25%) SQL Server
14 11 (13.25%) Oracle 11g
15 10 (12.05%) ERP
15 10 (12.05%) MS Exchange
16 9 (10.84%) Active Directory
16 9 (10.84%) Java
17 8 (9.639%) Linux
17 8 (9.639%) Oracle 11i
17 8 (9.639%) Microsoft
17 8 (9.639%) Service Delivery
17 8 (9.639%) Windows Server 2008
18 7 (8.434%) Firewall

Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (8.434%) .NET
2 5 (6.024%) XSLT
2 5 (6.024%) ASP
3 1 (1.205%) Middleware
3 1 (1.205%) ASP.NET
3 1 (1.205%) Oracle Fusion
Application Platforms
1 10 (12.05%) MS Exchange
2 5 (6.024%) Oracle Workflow
2 5 (6.024%) ESB
3 4 (4.819%) Exchange Server 2003
3 4 (4.819%) Exchange Server 2010
4 2 (2.410%) Lotus Notes
5 1 (1.205%) IIS
Applications
1 6 (7.229%) MS Excel
2 2 (2.410%) MS Office
3 1 (1.205%) MS PowerPoint
Business Applications
1 33 (39.76%) Oracle EBS
2 32 (38.55%) Oracle EBS R12
3 8 (9.639%) Oracle 11i
4 6 (7.229%) Oracle HRMS
5 5 (6.024%) Oracle ERP
6 3 (3.614%) Oracle Payroll
7 2 (2.410%) Oracle iProcurement
8 1 (1.205%) SAP FI/CO
8 1 (1.205%) SAP FI
8 1 (1.205%) Sage 200
8 1 (1.205%) SAP CO
8 1 (1.205%) FRx
8 1 (1.205%) Line 500
Communications & Networking
1 14 (16.87%) TCP/IP
2 7 (8.434%) Firewall
3 6 (7.229%) DHCP
3 6 (7.229%) DNS
4 5 (6.024%) X.400
4 5 (6.024%) DMZ
4 5 (6.024%) Extranet
4 5 (6.024%) SMTP
4 5 (6.024%) FTP
4 5 (6.024%) HTTP
4 5 (6.024%) Network Security
5 3 (3.614%) LAN
5 3 (3.614%) VoIP
5 3 (3.614%) WAN
6 1 (1.205%) SAN
6 1 (1.205%) VPN
6 1 (1.205%) NAS
Database & Business Intelligence
1 22 (26.51%) Oracle BI EE
2 11 (13.25%) Oracle 10g
2 11 (13.25%) SQL Server
2 11 (13.25%) Oracle 11g
3 6 (7.229%) Oracle 8/8i
3 6 (7.229%) Oracle Reports
4 5 (6.024%) Oracle Discoverer
5 2 (2.410%) SQL Server Reporting Services
6 1 (1.205%) SQL Server 2000
6 1 (1.205%) Data Warehouse
6 1 (1.205%) MySQL
6 1 (1.205%) SQL Server 2008
6 1 (1.205%) SQL Server Integration Services
Development Applications
1 5 (6.024%) JDeveloper
General
1 20 (24.10%) Finance
2 4 (4.819%) Back Office
3 3 (3.614%) Telecoms
4 2 (2.410%) Manufacturing
5 1 (1.205%) Advertising
Miscellaneous
1 3 (3.614%) Enterprise Software
2 1 (1.205%) Management Information System
2 1 (1.205%) Foreign Exchange (FX)
2 1 (1.205%) Thin Client
2 1 (1.205%) Fat Client
Operating Systems
1 19 (22.89%) Windows
2 17 (20.48%) UNIX
3 13 (15.66%) Windows Server 2003
4 8 (9.639%) Linux
4 8 (9.639%) Windows Server 2008
5 4 (4.819%) Windows XP
6 3 (3.614%) Solaris
7 2 (2.410%) Windows 2000 Server
7 2 (2.410%) AIX
8 1 (1.205%) HPUX
8 1 (1.205%) Windows 7
Processes & Methodologies
1 27 (32.53%) ITIL
2 21 (25.30%) Business Intelligence
3 14 (16.87%) User Acceptance Testing
4 13 (15.66%) CRM
4 13 (15.66%) Data Security
5 10 (12.05%) ERP
6 8 (9.639%) Service Delivery
7 7 (8.434%) PRINCE2
8 6 (7.229%) Configuration Management
9 5 (6.024%) Workflow
9 5 (6.024%) SOA
9 5 (6.024%) ETL
9 5 (6.024%) BPEL
9 5 (6.024%) Performance Management
10 4 (4.819%) Process Management
11 2 (2.410%) Release Management
11 2 (2.410%) Network Design
11 2 (2.410%) Logistics
11 2 (2.410%) Service Management
12 1 (1.205%) Migration
Programming Languages
1 39 (46.99%) SQL
2 9 (10.84%) Java
3 6 (7.229%) C#
4 5 (6.024%) Shell Script
4 5 (6.024%) PL/SQL
4 5 (6.024%) XQuery
5 3 (3.614%) VB
5 3 (3.614%) VBA
6 2 (2.410%) VB.NET
7 1 (1.205%) T-SQL
7 1 (1.205%) JavaScript
Qualifications
1 3 (3.614%) MCITP
2 2 (2.410%) SC Cleared
2 2 (2.410%) DV Cleared
2 2 (2.410%) Security Cleared
2 2 (2.410%) VMware Certified Professional (VCP)
2 2 (2.410%) MCSE
2 2 (2.410%) MCSA
2 2 (2.410%) CCNP
2 2 (2.410%) CCNA
2 2 (2.410%) Cisco Certification
2 2 (2.410%) Microsoft Certification
3 1 (1.205%) VCP5
3 1 (1.205%) Degree
Quality Assurance & Compliance
1 7 (8.434%) SLA
1 7 (8.434%) ISO 9001
2 5 (6.024%) QA
System Software
1 9 (10.84%) Active Directory
2 1 (1.205%) Terminal Services
2 1 (1.205%) vSphere
Systems Management
1 2 (2.410%) WSUS
1 2 (2.410%) ARCserve
1 2 (2.410%) Norton AntiVirus
1 2 (2.410%) Tivoli
1 2 (2.410%) Tivoli Storage Manager
1 2 (2.410%) Backup Exec
Vendors
1 35 (42.17%) Oracle
2 12 (14.46%) Siebel
2 12 (14.46%) Informatica
3 8 (9.639%) Microsoft
4 5 (6.024%) Cisco
5 3 (3.614%) VMware
5 3 (3.614%) Apple
6 2 (2.410%) Lotus
6 2 (2.410%) McAfee
6 2 (2.410%) Sophos
6 2 (2.410%) Symantec
6 2 (2.410%) QAD
7 1 (1.205%) Remedy
7 1 (1.205%) Sage
7 1 (1.205%) HP
7 1 (1.205%) Dell
7 1 (1.205%) Epicor
7 1 (1.205%) NetApp
7 1 (1.205%) Pegasus
7 1 (1.205%) Sun
Wiltshire, South West
Oracle EBusiness Suite Functional Support Analyst - Payroll R12.1.3 An opportunity has arisen for a major client within the Government sector for a hands-on Oracle Functional...
Sand Resources
Salary: £50000 per annum + Negotiable, depending on experience
Posted: 8 May 2013
Wiltshire, South West
Work with Oracle on Service Requests, ensuring Customers and Service Desk are advised on the progress of the incident and problem resolution. *You will create functional documentation and...
Sand Resources
Salary: £50000 per annum + Competitive with Excellent Benefits
Posted: 16 May 2013
Swindon, Wiltshire
This position is for a hands-on Oracle HRMS Functional Support Role for Payroll... handover of changes to the UAT & Training teams... To join us, you’ll need...
UK Shared Business Services Ltd
Salary: Competitive Salary plus Excellent Benefits
Posted: 1 May 2013
Bristol, Chippenham, Gloucester, Bath, Swindon,...
Benefits include free City Centre parking.Key Skills:- Good IT Support experience.- Some Networking experience.- Experience of MS Exchange 2003, 2007 or 2010.- Basic knowledge of SQL, MS...
XIST4 Recruitment
Salary: £20-30,000 + Free Parking
Posted: 13 May 2013
Wiltshire
Understanding, Ethernet, TCP/IP, DHCP, DNS, firewalls and VPN technologies, preferably SonicWall * Solid understanding of XP Desktop/Laptop Support, * Exposure to Windows 2003 Server and Windows Exchange 2003...
Redrock Consulting Ltd
Salary: £20000 - £23000 per annum + Excellent Benefits Package
Posted: 21 May 2013