The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 37 78 88
Rank change year-on-year
+41 +10
Permanent jobs requiring a Support Analyst 61 21 10
As % of all permanent IT jobs located in Wiltshire 5.70% 1.94% 1.03%
As % of the Job Titles category 5.96% 2.00% 1.07%
Number of salaries quoted 61 21 9
Average salary £28,500 £36,000 £24,000
Average salary % change year-on-year
-20.83% +50.00%
90% offered a salary of more than £22,500 £23,500 £21,500
10% offered a salary of more than £32,500 £55,000 £26,100
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1023 1049 938
As % of all permanent IT jobs located in Wiltshire 95.52% 96.77% 96.70%
Number of salaries quoted 940 891 833
Average salary £37,500 £40,000 £36,000
Average salary % change year-on-year
-6.25% +11.11%
90% offered a salary of more than £25,000 £27,000 £24,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 5 February 2016.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +31 38 £29,000 -3.33% 3
Chippenham +3 7 £23,500 -21.66% 1
Salisbury - 7 £22,500 -
Trowbridge - 3 £22,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 5 February 2016, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 43 (50.59%) SQL
2 42 (49.41%) Windows
3 37 (43.53%) IIS
4 32 (37.65%) Active Directory
5 31 (36.47%) MS Office
6 22 (25.88%) Analytical Skills
7 21 (24.71%) ITIL
8 20 (23.53%) Finance
9 19 (22.35%) Degree
10 18 (21.18%) Computer Science
10 18 (21.18%) SQL Server
10 18 (21.18%) Relational Database
11 17 (20.00%) Network Management
11 17 (20.00%) Microsoft
12 16 (18.82%) SNMP
12 16 (18.82%) Wireshark
13 13 (15.29%) VB
14 10 (11.76%) MS Exchange
15 9 (10.59%) TCP/IP
15 9 (10.59%) SLA
15 9 (10.59%) Problem Management
16 8 (9.41%) ITSM
16 8 (9.41%) MS Excel
16 8 (9.41%) Exchange Server 2010
17 7 (8.24%) XenApp
17 7 (8.24%) Citrix
17 7 (8.24%) Microsoft Certification
17 7 (8.24%) Service Delivery
18 6 (7.06%) Data Analysis
18 6 (7.06%) Norton AntiVirus

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 5 February 2016, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (43.53%) IIS
2 10 (11.76%) MS Exchange
3 8 (9.41%) Exchange Server 2010
4 4 (4.71%) BizTalk Server
4 4 (4.71%) SharePoint
5 1 (1.18%) Exchange Server 2007
Applications
1 31 (36.47%) MS Office
2 8 (9.41%) MS Excel
3 1 (1.18%) MS PowerPoint
Business Applications
1 3 (3.53%) OPENHousing
1 3 (3.53%) SAP SD
2 2 (2.35%) Oracle EBS
2 2 (2.35%) Oracle General Ledger
3 1 (1.18%) Oracle Cash Management
3 1 (1.18%) Oracle EBS R12
3 1 (1.18%) Oracle Financials
3 1 (1.18%) Oracle Payables
3 1 (1.18%) Oracle Procure-to-Pay
3 1 (1.18%) Oracle Receivables
3 1 (1.18%) SAP CO
3 1 (1.18%) SAP FI
3 1 (1.18%) SAP FI/CO
Cloud Services
1 3 (3.53%) SaaS
2 1 (1.18%) SuccessFactors
Communications & Networking
1 16 (18.82%) SNMP
1 16 (18.82%) Wireshark
2 9 (10.59%) TCP/IP
3 6 (7.06%) LAN
3 6 (7.06%) WAN
4 3 (3.53%) HTTP
4 3 (3.53%) LDAP
5 2 (2.35%) Firewall
6 1 (1.18%) BGP
6 1 (1.18%) DASS2
6 1 (1.18%) DHCP
6 1 (1.18%) DNS
6 1 (1.18%) DPNSS
6 1 (1.18%) H.323
6 1 (1.18%) MPLS
6 1 (1.18%) OSPF
6 1 (1.18%) RIP
6 1 (1.18%) SAN
6 1 (1.18%) VPN
6 1 (1.18%) Wi-Fi
Database & Business Intelligence
1 18 (21.18%) Relational Database
1 18 (21.18%) SQL Server
2 4 (4.71%) MS Access
3 1 (1.18%) Oracle BI EE
3 1 (1.18%) Oracle Reports
3 1 (1.18%) SQL Server 2012
Development Applications
1 1 (1.18%) Toad
1 1 (1.18%) Visual Studio
General
1 20 (23.53%) Finance
2 5 (5.88%) Retail
3 3 (3.53%) Local Government
3 3 (3.53%) Manufacturing
4 2 (2.35%) Advertising
4 2 (2.35%) German Language
5 1 (1.18%) Financial Institution
5 1 (1.18%) General Ledger
Libraries, Frameworks & Software Standards
1 6 (7.06%) XML
2 5 (5.88%) .NET
3 1 (1.18%) ASP.NET
3 1 (1.18%) EDI
3 1 (1.18%) SOAP
3 1 (1.18%) Web Services
Miscellaneous
1 22 (25.88%) Analytical Skills
2 18 (21.18%) Computer Science
3 6 (7.06%) Driving Licence
4 5 (5.88%) e-Learning
5 3 (3.53%) Client/Server
6 1 (1.18%) Biology
6 1 (1.18%) IVR
6 1 (1.18%) Management Information System
6 1 (1.18%) Mathematics
Operating Systems
1 42 (49.41%) Windows
2 3 (3.53%) Windows Server
3 2 (2.35%) Windows Server 2008
4 1 (1.18%) Apple iOS
4 1 (1.18%) Linux
4 1 (1.18%) Windows 7
4 1 (1.18%) Windows 8
4 1 (1.18%) Windows Server 2003
4 1 (1.18%) Windows Server 2012
Processes & Methodologies
1 21 (24.71%) ITIL
2 17 (20.00%) Network Management
3 9 (10.59%) Problem Management
4 8 (9.41%) ITSM
5 7 (8.24%) Service Delivery
6 6 (7.06%) Data Analysis
7 5 (5.88%) Performance Monitoring
7 5 (5.88%) Project Governance
7 5 (5.88%) Project Management
8 4 (4.71%) Application Performance Management
8 4 (4.71%) ITIL V3
8 4 (4.71%) Performance Management
9 3 (3.53%) Logistics
9 3 (3.53%) Service Management
10 2 (2.35%) Incident Management
11 1 (1.18%) Continuous Improvement
11 1 (1.18%) Process Improvement
11 1 (1.18%) Procure-to-pay
11 1 (1.18%) Resource Management
11 1 (1.18%) Time Management
Programming Languages
1 43 (50.59%) SQL
2 13 (15.29%) VB
3 6 (7.06%) C#
3 6 (7.06%) PowerShell
4 5 (5.88%) VB.NET
5 3 (3.53%) Java
5 3 (3.53%) JavaScript
6 2 (2.35%) VBA
7 1 (1.18%) C
7 1 (1.18%) VB6
Qualifications
1 19 (22.35%) Degree
2 7 (8.24%) Microsoft Certification
3 6 (7.06%) MCSA
3 6 (7.06%) MCSE
4 5 (5.88%) ITIL Certification
5 2 (2.35%) CCNA
5 2 (2.35%) Cisco Certification
5 2 (2.35%) MCITP
5 2 (2.35%) Security Cleared
5 2 (2.35%) VMware Certified Professional (VCP)
6 1 (1.18%) SC Cleared
Quality Assurance & Compliance
1 9 (10.59%) SLA
System Software
1 32 (37.65%) Active Directory
2 7 (8.24%) XenApp
3 3 (3.53%) vSphere
4 2 (2.35%) VMware Infrastructure
5 1 (1.18%) Hyper-V
Systems Management
1 6 (7.06%) Norton AntiVirus
2 3 (3.53%) MOM
2 3 (3.53%) SCCM
2 3 (3.53%) Systems Management Server (SMS)
3 2 (2.35%) Backup Exec
3 2 (2.35%) NetBackup
3 2 (2.35%) WSUS
Vendors
1 17 (20.00%) Microsoft
2 7 (8.24%) Citrix
3 6 (7.06%) SAP
3 6 (7.06%) Symantec
4 5 (5.88%) VMware
5 3 (3.53%) Oracle
6 2 (2.35%) Sophos
7 1 (1.18%) Ariba
7 1 (1.18%) Avaya
7 1 (1.18%) Cisco
7 1 (1.18%) Juniper
7 1 (1.18%) Nokia
7 1 (1.18%) Nortel
7 1 (1.18%) Wyse
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £27000 - £38000 per annum + Benefits
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £38000 per annum + ben+training
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £22000 - £23000 per annum + Benefits
Posted: 2 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: 4 days ago
Wiltshire
Edward Carter Solutions
Salary: £35,000 - £40,000 per annum plus excellent benefits
Posted: 5 days ago
Wiltshire
Nigel Frank International Ltd
Salary: £40000 - £50000 per annum + Competitive benefits package
Posted: 10 days ago