The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 61 68
Rank change year-on-year
-6 +7
Permanent jobs requiring a Support Analyst 35 35 24
As % of all permanent IT jobs located in Wiltshire 3.08% 3.14% 2.60%
As % of the Job Titles category 3.25% 3.24% 2.70%
Number of salaries quoted 27 30 19
Average salary £27,500 £23,750 £28,500
Average salary % change year-on-year
+15.78% -16.66%
90% offered a salary of more than £20,500 £22,400 £18,300
10% offered a salary of more than £42,500 £28,000 £44,000
UK excluding London average salary £28,000 £27,500 £27,511
% change year-on-year
+1.81% -0.04%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1076 1081 888
As % of all permanent IT jobs located in Wiltshire 94.72% 97.04% 96.10%
Number of salaries quoted 955 923 748
Average salary £39,500 £37,000 £37,500
Average salary % change year-on-year
+6.75% -1.33%
90% offered a salary of more than £25,000 £24,150 £25,000
10% offered a salary of more than £55,000 £52,750 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 4 August 2015.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +1 18 £42,500 +70.00% 1
Chippenham +11 12 £20,500 -9.89% 1
Trowbridge -10 2 £30,250 +28.72%
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 4 August 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 66 (74.16%) Windows
2 31 (34.83%) Microsoft
3 29 (32.58%) Active Directory
4 27 (30.34%) MS Exchange
5 25 (28.09%) MS Office
6 24 (26.97%) Windows 7
7 23 (25.84%) VMware
8 22 (24.72%) ITIL
9 20 (22.47%) Oracle
10 19 (21.35%) MS Excel
10 19 (21.35%) Incident Management
11 18 (20.22%) SQL Server
11 18 (20.22%) SLA
11 18 (20.22%) Analytical Skills
12 16 (17.98%) WSUS
13 15 (16.85%) Degree
13 15 (16.85%) CRM
14 14 (15.73%) Microsoft Certification
15 13 (14.61%) Middleware
15 13 (14.61%) SOA
15 13 (14.61%) SQL
15 13 (14.61%) Oracle Database 11g
15 13 (14.61%) Oracle Fusion
15 13 (14.61%) BPEL
15 13 (14.61%) Firewall
15 13 (14.61%) Oracle SOA Suite
15 13 (14.61%) Oracle Database
16 12 (13.48%) MCSA
16 12 (13.48%) VPN
17 11 (12.36%) WSDL

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 4 August 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (30.34%) MS Exchange
2 13 (14.61%) Oracle SOA Suite
3 8 (8.99%) IIS
3 8 (8.99%) SharePoint
4 7 (7.87%) Exchange Server 2010
5 6 (6.74%) Exchange Server 2007
6 5 (5.62%) Tomcat
6 5 (5.62%) Exchange Server 2003
7 2 (2.25%) SharePoint 2010
7 2 (2.25%) SharePoint 2013
8 1 (1.12%) Lync
Applications
1 25 (28.09%) MS Office
2 19 (21.35%) MS Excel
3 2 (2.25%) MS PowerPoint
3 2 (2.25%) MS Project
Business Applications
1 10 (11.24%) Oracle EBS
2 5 (5.62%) Dynamics CRM
3 3 (3.37%) Aareon QL
4 1 (1.12%) OPENHousing
4 1 (1.12%) Northgate Housing
4 1 (1.12%) SAP ERP
4 1 (1.12%) Orchard Housing
4 1 (1.12%) Oracle Applications
4 1 (1.12%) Academy Housing
4 1 (1.12%) arcHouse
Cloud Services
1 8 (8.99%) SaaS
2 4 (4.49%) Office 365
3 2 (2.25%) IaaS
3 2 (2.25%) Microsoft Azure
Communications & Networking
1 13 (14.61%) Firewall
2 12 (13.48%) VPN
3 11 (12.36%) TCP/IP
4 8 (8.99%) Internet
4 8 (8.99%) DNS
4 8 (8.99%) DHCP
5 5 (5.62%) Ethernet
6 4 (4.49%) LAN
6 4 (4.49%) WAN
7 3 (3.37%) LDAP
7 3 (3.37%) VoIP
7 3 (3.37%) HTTP
7 3 (3.37%) MPLS
7 3 (3.37%) Wireshark
8 2 (2.25%) Wireless
8 2 (2.25%) Extranet
8 2 (2.25%) Intranet
8 2 (2.25%) WLAN
Database & Business Intelligence
1 18 (20.22%) SQL Server
2 13 (14.61%) Oracle Database 11g
2 13 (14.61%) Oracle Database
3 8 (8.99%) SQL Server Reporting Services
4 7 (7.87%) Oracle Database 12c
5 6 (6.74%) Oracle Database 10g
5 6 (6.74%) BusinessObjects
6 3 (3.37%) Data Mining
6 3 (3.37%) Relational Database
7 1 (1.12%) Oracle BI EE
7 1 (1.12%) Amazon RDS
7 1 (1.12%) Oracle ODI
General
1 8 (8.99%) Finance
2 3 (3.37%) German Language
3 2 (2.25%) Marketing
4 1 (1.12%) French Language
4 1 (1.12%) Legal
4 1 (1.12%) Advertising
4 1 (1.12%) Retail
4 1 (1.12%) Local Government
Libraries, Frameworks & Software Standards
1 13 (14.61%) Middleware
1 13 (14.61%) Oracle Fusion
2 11 (12.36%) XSLT
2 11 (12.36%) WSDL
3 9 (10.11%) XSD
4 7 (7.87%) .NET
5 2 (2.25%) XML
6 1 (1.12%) ASP.NET
6 1 (1.12%) Web Services
Miscellaneous
1 18 (20.22%) Analytical Skills
2 8 (8.99%) iPhone
2 8 (8.99%) iPad
3 5 (5.62%) BYOD
3 5 (5.62%) Client/Server
3 5 (5.62%) Management Information System
4 2 (2.25%) Clustering
4 2 (2.25%) Blackberry
4 2 (2.25%) CMDB
5 1 (1.12%) Statistics
Operating Systems
1 66 (74.16%) Windows
2 24 (26.97%) Windows 7
3 8 (8.99%) Windows 8
3 8 (8.99%) Windows Server 2012
3 8 (8.99%) Windows Server 2003
4 5 (5.62%) Linux
5 2 (2.25%) Android
5 2 (2.25%) Windows Server 2008
5 2 (2.25%) UNIX
6 1 (1.12%) Windows XP
6 1 (1.12%) Windows Vista
Processes & Methodologies
1 22 (24.72%) ITIL
2 19 (21.35%) Incident Management
3 15 (16.85%) CRM
4 13 (14.61%) SOA
4 13 (14.61%) BPEL
5 9 (10.11%) Service Management
6 8 (8.99%) Security Patching
7 7 (7.87%) ITSM
8 5 (5.62%) Service Delivery
9 4 (4.49%) ERP
9 4 (4.49%) Workflow
10 3 (3.37%) Technical Analysis
10 3 (3.37%) Project Management
10 3 (3.37%) Change Control
11 2 (2.25%) Data Migration
11 2 (2.25%) Web Development
11 2 (2.25%) Release Management
11 2 (2.25%) SDLC
11 2 (2.25%) Migration
11 2 (2.25%) Data Security
Programming Languages
1 13 (14.61%) SQL
2 11 (12.36%) XPath
3 6 (6.74%) Java
4 1 (1.12%) C#
Qualifications
1 15 (16.85%) Degree
2 14 (15.73%) Microsoft Certification
3 12 (13.48%) MCSA
4 10 (11.24%) MCSE
4 10 (11.24%) MCITP
5 8 (8.99%) VMware Certified Professional (VCP)
6 6 (6.74%) SC Cleared
6 6 (6.74%) Security Cleared
7 5 (5.62%) ITIL Certification
8 2 (2.25%) MCTS
8 2 (2.25%) Citrix Certification
9 1 (1.12%) Cisco Certification
9 1 (1.12%) CCNA
Quality Assurance & Compliance
1 18 (20.22%) SLA
System Software
1 29 (32.58%) Active Directory
2 11 (12.36%) VMware Infrastructure
3 10 (11.24%) Hyper-V
3 10 (11.24%) vSphere
4 3 (3.37%) XenApp
5 1 (1.12%) Microsoft App-V
5 1 (1.12%) BitLocker
Systems Management
1 16 (17.98%) WSUS
2 8 (8.99%) McAfee ePO
2 8 (8.99%) Norton AntiVirus
2 8 (8.99%) NetBackup
2 8 (8.99%) Backup Exec
3 4 (4.49%) SCCM
4 3 (3.37%) MOM
4 3 (3.37%) Systems Management Server (SMS)
5 1 (1.12%) SCOM
5 1 (1.12%) Windows Intune
5 1 (1.12%) SCSM
Vendors
1 31 (34.83%) Microsoft
2 23 (25.84%) VMware
3 20 (22.47%) Oracle
4 10 (11.24%) Siebel
4 10 (11.24%) Apple
4 10 (11.24%) Symantec
4 10 (11.24%) McAfee
5 8 (8.99%) Sophos
5 8 (8.99%) Remedy
6 5 (5.62%) Citrix
6 5 (5.62%) Avaya
6 5 (5.62%) Cisco
7 3 (3.37%) Aareon
8 2 (2.25%) Nintex
9 1 (1.12%) Kypera
9 1 (1.12%) SAP
9 1 (1.12%) Sage
9 1 (1.12%) Northgate
9 1 (1.12%) Civica
9 1 (1.12%) Capita
Chippenham
Hays IT - Uk Posting account
Salary: £40000.00 - £45000.00 per annum
Posted: 15 days ago