The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 59 85 51
Rank change year-on-year
+26 -34
Permanent jobs requiring a Support Analyst 34 12 47
As % of all permanent IT jobs located in Wiltshire 3.10% 1.20% 4.32%
As % of the Job Titles category 3.21% 1.25% 4.56%
Number of salaries quoted 29 11 47
Average salary £30,000 £24,000 £29,000
Average salary % change year-on-year
+25.00% -17.24%
90% offered a salary of more than £19,900 £21,500 £21,500
10% offered a salary of more than £45,000 £28,500 £44,400
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1059 963 1031
As % of all permanent IT jobs located in Wiltshire 96.62% 96.69% 94.76%
Number of salaries quoted 898 850 957
Average salary £40,000 £35,657 £36,000
Average salary % change year-on-year
+12.17% -0.95%
90% offered a salary of more than £27,000 £23,000 £24,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wiltshire

Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wiltshire region.

Support Analyst Salary Trend in Wiltshire

Support Analyst
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wiltshire region over the 3 months to 27 February 2015.

Support Analyst Salary Histogram in Wiltshire

Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wiltshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +12 16 £26,500 +1.92% 2
Trowbridge 0 5 £29,000 +20.83% 3
Malmesbury - 4 £35,000 - 1
Salisbury - 4 £19,500 - 3
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 27 February 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 33 (45.83%) ITIL
2 29 (40.28%) Windows
2 29 (40.28%) MS Office
3 27 (37.50%) SQL
4 25 (34.72%) Microsoft
5 21 (29.17%) CRM
6 19 (26.39%) ERP
7 18 (25.00%) Oracle
8 17 (23.61%) Service Management
9 15 (20.83%) Front Office
9 15 (20.83%) Back Office
9 15 (20.83%) SAP CRM
9 15 (20.83%) SAP
10 14 (19.44%) Incident Management
10 14 (19.44%) SAP ERP
10 14 (19.44%) Analytical Skills
10 14 (19.44%) Security Management
11 13 (18.06%) SAP SM
11 13 (18.06%) Business Intelligence
12 12 (16.67%) Finance
12 12 (16.67%) Syclo
13 11 (15.28%) SQL Server Reporting Services
13 11 (15.28%) VMware
13 11 (15.28%) Active Directory
14 10 (13.89%) XML
15 9 (12.50%) VMware Infrastructure
16 8 (11.11%) TCP/IP
17 7 (9.72%) VPN
17 7 (9.72%) Client/Server
17 7 (9.72%) Siebel

Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 27 February 2015, IT jobs across the Wiltshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.33%) IIS
2 3 (4.17%) SharePoint
2 3 (4.17%) MS Exchange
2 3 (4.17%) SharePoint 2010
2 3 (4.17%) Oracle SOA Suite
3 2 (2.78%) SharePoint 2013
3 2 (2.78%) JBoss
3 2 (2.78%) Apache
Applications
1 29 (40.28%) MS Office
2 5 (6.94%) MS Excel
3 2 (2.78%) MS Project
Business Applications
1 15 (20.83%) SAP CRM
2 14 (19.44%) SAP ERP
3 13 (18.06%) SAP SM
4 6 (8.33%) Oracle EBS
5 1 (1.39%) Oracle ERP
5 1 (1.39%) Teamcenter
Cloud Services
1 7 (9.72%) SaaS
2 2 (2.78%) Office 365
2 2 (2.78%) IaaS
Communications & Networking
1 8 (11.11%) TCP/IP
2 7 (9.72%) VPN
3 6 (8.33%) Internet
4 5 (6.94%) HTTP
4 5 (6.94%) LDAP
4 5 (6.94%) Wireshark
5 3 (4.17%) Firewall
6 2 (2.78%) Wireless
6 2 (2.78%) Extranet
6 2 (2.78%) MPLS
6 2 (2.78%) Intranet
6 2 (2.78%) SMTP
6 2 (2.78%) DHCP
6 2 (2.78%) DNS
7 1 (1.39%) SAN
7 1 (1.39%) LAN
7 1 (1.39%) VoIP
7 1 (1.39%) WAN
7 1 (1.39%) NAS
Database & Business Intelligence
1 11 (15.28%) SQL Server Reporting Services
2 6 (8.33%) Oracle BI EE
3 5 (6.94%) Relational Database
4 4 (5.56%) SQL Server
4 4 (5.56%) Data Mining
5 3 (4.17%) Oracle Database 10g
5 3 (4.17%) Crystal Reports
5 3 (4.17%) Oracle Database
5 3 (4.17%) Oracle Database 11g
6 2 (2.78%) Oracle Reports
6 2 (2.78%) MySQL
Development Applications
1 2 (2.78%) Subversion
2 1 (1.39%) Team Foundation Server
General
1 15 (20.83%) Front Office
1 15 (20.83%) Back Office
2 12 (16.67%) Finance
3 5 (6.94%) Retail
3 5 (6.94%) German Language
4 3 (4.17%) Advertising
5 2 (2.78%) Manufacturing
6 1 (1.39%) Legal
Libraries, Frameworks & Software Standards
1 10 (13.89%) XML
2 7 (9.72%) Middleware
2 7 (9.72%) Oracle Fusion
3 6 (8.33%) HTML
3 6 (8.33%) .NET
4 4 (5.56%) XSD
4 4 (5.56%) CSS
5 3 (4.17%) XSLT
5 3 (4.17%) WSDL
6 2 (2.78%) J2EE
6 2 (2.78%) Java EE
7 1 (1.39%) WPF
7 1 (1.39%) jQuery
7 1 (1.39%) SOAP
7 1 (1.39%) Web Services
7 1 (1.39%) HTML5
7 1 (1.39%) ASP.NET
Miscellaneous
1 14 (19.44%) Analytical Skills
2 7 (9.72%) Client/Server
3 3 (4.17%) Management Information System
3 3 (4.17%) Computer Science
4 2 (2.78%) Blackberry
4 2 (2.78%) Enterprise Software
4 2 (2.78%) Replication
4 2 (2.78%) Clustering
5 1 (1.39%) Thin Client
5 1 (1.39%) CMDB
5 1 (1.39%) Fat Client
Operating Systems
1 29 (40.28%) Windows
2 5 (6.94%) Windows 7
3 4 (5.56%) UNIX
3 4 (5.56%) Windows 8
4 3 (4.17%) Linux
5 2 (2.78%) Windows XP
6 1 (1.39%) Mac OS X
6 1 (1.39%) Apple iOS
Processes & Methodologies
1 33 (45.83%) ITIL
2 21 (29.17%) CRM
3 19 (26.39%) ERP
4 17 (23.61%) Service Management
5 14 (19.44%) Security Management
5 14 (19.44%) Incident Management
6 13 (18.06%) Business Intelligence
7 6 (8.33%) Data Migration
7 6 (8.33%) Migration
8 5 (6.94%) Service Delivery
8 5 (6.94%) ITSM
9 4 (5.56%) Workflow
9 4 (5.56%) BPEL
9 4 (5.56%) Change Control
10 3 (4.17%) Technical Analysis
10 3 (4.17%) Asset Management
10 3 (4.17%) SOA
11 2 (2.78%) Project Management
11 2 (2.78%) Data Security
11 2 (2.78%) Information Management
Programming Languages
1 27 (37.50%) SQL
2 6 (8.33%) JavaScript
3 3 (4.17%) XPath
4 2 (2.78%) PowerShell
4 2 (2.78%) VBA
4 2 (2.78%) C#
4 2 (2.78%) Delphi
4 2 (2.78%) Java
Qualifications
1 5 (6.94%) Microsoft Certification
1 5 (6.94%) Degree
2 3 (4.17%) MCSA
2 3 (4.17%) ITIL Certification
3 2 (2.78%) MCTS
4 1 (1.39%) MCITP
4 1 (1.39%) MCSE
4 1 (1.39%) Citrix Certification
4 1 (1.39%) Siebel Certification
4 1 (1.39%) SC Cleared
4 1 (1.39%) DV Cleared
4 1 (1.39%) Security Cleared
4 1 (1.39%) VCP4
Quality Assurance & Compliance
1 6 (8.33%) SLA
System Software
1 11 (15.28%) Active Directory
2 9 (12.50%) VMware Infrastructure
3 2 (2.78%) Hyper-V
3 2 (2.78%) XenApp
3 2 (2.78%) vSphere
4 1 (1.39%) vCloud
Systems Management
1 5 (6.94%) MOM
1 5 (6.94%) Systems Management Server (SMS)
2 2 (2.78%) SCCM
Vendors
1 25 (34.72%) Microsoft
2 18 (25.00%) Oracle
3 15 (20.83%) SAP
4 12 (16.67%) Syclo
5 11 (15.28%) VMware
6 7 (9.72%) Siebel
7 6 (8.33%) Cisco
8 5 (6.94%) Business Objects
8 5 (6.94%) Citrix
9 2 (2.78%) Nintex
9 2 (2.78%) Symantec
9 2 (2.78%) McAfee
10 1 (1.39%) Informatica
10 1 (1.39%) Apple
Swindon, Wiltshire
Sanderson
Salary: £30000 - £40000 per annum + Fantastic Pension & Package
Posted: 3 days ago
Salisbury, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + Excellent Benefits
Posted: 4 days ago
Malmesbury, Wiltshire
Roc Search
Posted: 5 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum
Posted: 6 days ago
Salisbury
Hays IT - Uk Posting account
Salary: £240.00 - £270.00 per day
Posted: 16 days ago
Trowbridge
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 27 days ago
Trowbridge
Hays IT - Uk Posting account
Salary: £35000.00 - £38000.00 per annum
Posted: 27 days ago
Trowbridge
Hays IT - Uk Posting account
Salary: £25000.00 - £29000.00 per annum
Posted: 27 days ago