The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Windsor region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 38 22 34
Rank change year-on-year
-16 +12
Permanent jobs requiring a Technical Support 1 2 6
As % of all permanent IT jobs located in Windsor 0.69% 2.38% 3.28%
As % of the Job Titles category 0.72% 2.44% 3.35%
Number of salaries quoted 1 2 6
Average salary £27,500 £48,500 £40,000
Average salary % change year-on-year
-43.29% +21.25%
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Windsor region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Windsor
Permanent IT job ads with a match in the
Job Titles category
138 82 179
As % of all permanent IT jobs located in Windsor 95.83% 97.62% 97.81%
Number of salaries quoted 125 69 153
Average salary £45,000 £45,000 £42,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Windsor

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Windsor region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Windsor

Technical Support
Salary Trend in Windsor

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Windsor region.

Technical Support Salary Trend in Windsor

Technical Support
Top 20 Related IT Skills in Windsor

For the 6 months to 24 December 2014, IT jobs across the Windsor region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (50.00%) HTML
1 8 (50.00%) JavaScript
1 8 (50.00%) SQL
1 8 (50.00%) MS Office
1 8 (50.00%) MS Excel
1 8 (50.00%) CRM
1 8 (50.00%) ISDN
1 8 (50.00%) Intranet
1 8 (50.00%) Internet
1 8 (50.00%) Service Delivery
1 8 (50.00%) Telecoms
1 8 (50.00%) Migration
1 8 (50.00%) Multimedia
1 8 (50.00%) Data Analysis
1 8 (50.00%) ISO/IEC 27001
1 8 (50.00%) HL7
1 8 (50.00%) Video Conferencing
1 8 (50.00%) Data Migration
1 8 (50.00%) Security Cleared
1 8 (50.00%) Performance Analysis

Technical Support
Top Related IT Skills in Windsor by Category

For the 6 months to 24 December 2014, IT jobs across the Windsor region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 8 (50.00%) MS Office
1 8 (50.00%) MS Excel
Communications & Networking
1 8 (50.00%) ISDN
1 8 (50.00%) Intranet
1 8 (50.00%) Internet
General
1 8 (50.00%) Telecoms
1 8 (50.00%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (50.00%) HTML
Miscellaneous
1 8 (50.00%) Video Conferencing
Processes & Methodologies
1 8 (50.00%) CRM
1 8 (50.00%) Service Delivery
1 8 (50.00%) Migration
1 8 (50.00%) Data Analysis
1 8 (50.00%) Data Migration
1 8 (50.00%) Performance Analysis
Programming Languages
1 8 (50.00%) JavaScript
1 8 (50.00%) SQL
Qualifications
1 8 (50.00%) Security Cleared
Quality Assurance & Compliance
1 8 (50.00%) ISO/IEC 27001
1 8 (50.00%) HL7