The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 35 71 60
Rank change year-on-year
+36 -11
Permanent jobs requiring a 1st Line Support 10 7 3
As % of all permanent IT jobs located in Woking 3.10% 1.22% 0.76%
As % of the Job Titles category 3.18% 1.28% 0.78%
Number of salaries quoted 10 7 2
Average salary £20,000 £16,500 £24,500
Average salary % change year-on-year
+21.21% -32.65%
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Woking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Woking
Permanent IT job ads with a match in the
Job Titles category
314 549 385
As % of all permanent IT jobs located in Woking 97.21% 95.81% 97.96%
Number of salaries quoted 301 483 348
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £22,500 £25,000 £23,500
10% offered a salary of more than £57,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Woking

1st Line Support
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Woking region.

1st Line Support Salary Trend in Woking

1st Line Support
Top 30 Related IT Skills in Woking

For the 6 months to 2 July 2015, IT jobs across the Woking region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 20 (76.92%) Windows
2 19 (73.08%) Microsoft
2 19 (73.08%) Active Directory
2 19 (73.08%) Citrix
3 14 (53.85%) LAN
3 14 (53.85%) WAN
4 11 (42.31%) Firewall
5 9 (34.62%) DHCP
5 9 (34.62%) MS Excel
5 9 (34.62%) MS Office
5 9 (34.62%) ITIL
5 9 (34.62%) TCP/IP
5 9 (34.62%) DNS
5 9 (34.62%) Windows 7
6 7 (26.92%) SLA
6 7 (26.92%) Blackberry
7 6 (23.08%) A+ Certification
7 6 (23.08%) MS Exchange
7 6 (23.08%) Analytical Skills
7 6 (23.08%) Service Management
7 6 (23.08%) Problem Management
7 6 (23.08%) SCCM
8 5 (19.23%) Blackberry Enterprise Server
9 4 (15.38%) MobileIron
10 3 (11.54%) Citrix Presentation Server
10 3 (11.54%) Mac OS
10 3 (11.54%) XenApp
10 3 (11.54%) XenDesktop
10 3 (11.54%) Network+ Certification
10 3 (11.54%) MS PowerPoint

1st Line Support
Top Related IT Skills in Woking by Category

For the 6 months to 2 July 2015, IT jobs across the Woking region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) MS Exchange
2 5 (19.23%) Blackberry Enterprise Server
Applications
1 9 (34.62%) MS Office
1 9 (34.62%) MS Excel
2 3 (11.54%) MS PowerPoint
Communications & Networking
1 14 (53.85%) LAN
1 14 (53.85%) WAN
2 11 (42.31%) Firewall
3 9 (34.62%) TCP/IP
3 9 (34.62%) DNS
3 9 (34.62%) DHCP
4 3 (11.54%) FTP
4 3 (11.54%) VoIP
General
1 1 (3.85%) Law
Miscellaneous
1 7 (26.92%) Blackberry
2 6 (23.08%) Analytical Skills
Operating Systems
1 20 (76.92%) Windows
2 9 (34.62%) Windows 7
3 3 (11.54%) Mac OS
4 2 (7.69%) Windows Server 2003
4 2 (7.69%) Windows Server 2008
Processes & Methodologies
1 9 (34.62%) ITIL
2 6 (23.08%) Service Management
2 6 (23.08%) Problem Management
3 3 (11.54%) Project Planning
4 1 (3.85%) Line Management
Qualifications
1 6 (23.08%) A+ Certification
2 3 (11.54%) Network+ Certification
2 3 (11.54%) MCP
Quality Assurance & Compliance
1 7 (26.92%) SLA
System Software
1 19 (73.08%) Active Directory
2 3 (11.54%) Citrix Presentation Server
2 3 (11.54%) XenApp
2 3 (11.54%) XenDesktop
Systems Management
1 6 (23.08%) SCCM
Vendors
1 19 (73.08%) Microsoft
1 19 (73.08%) Citrix
2 4 (15.38%) MobileIron
3 3 (11.54%) HP
4 2 (7.69%) Nimsoft