The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 40 62 54
Rank change year-on-year
+22 -8
Permanent jobs requiring a 2nd Line Support 10 5 8
As % of all permanent IT jobs located in Woking 3.13% 1.03% 1.99%
As % of the Job Titles category 3.24% 1.07% 2.05%
Number of salaries quoted 10 5 8
Average salary £24,000 £22,500 £25,500
Average salary % change year-on-year
+6.66% -11.76%
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Woking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Woking
Permanent IT job ads with a match in the
Job Titles category
309 469 390
As % of all permanent IT jobs located in Woking 96.56% 96.30% 97.01%
Number of salaries quoted 289 401 361
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £28,000 £25,000 £22,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Woking

2nd Line Support
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Woking region.

2nd Line Support Salary Trend in Woking

2nd Line Support
Top 30 Related IT Skills in Woking

For the 6 months to 3 August 2015, IT jobs across the Woking region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 25 (100.00%) Citrix
2 21 (84.00%) Active Directory
3 19 (76.00%) MS Exchange
4 18 (72.00%) Windows
5 17 (68.00%) LAN
5 17 (68.00%) Microsoft
5 17 (68.00%) WAN
6 16 (64.00%) ITIL
7 15 (60.00%) MS Excel
7 15 (60.00%) XenApp
7 15 (60.00%) XenDesktop
8 13 (52.00%) Analytical Skills
8 13 (52.00%) Firewall
9 11 (44.00%) MS Office
9 11 (44.00%) Windows 7
10 10 (40.00%) MS PowerPoint
10 10 (40.00%) Marketing
10 10 (40.00%) Project Planning
10 10 (40.00%) Citrix Presentation Server
10 10 (40.00%) Digital Marketing
10 10 (40.00%) SCCM
10 10 (40.00%) HP
10 10 (40.00%) DHCP
10 10 (40.00%) TCP/IP
10 10 (40.00%) DNS
10 10 (40.00%) VoIP
10 10 (40.00%) MCP
10 10 (40.00%) Service Management
10 10 (40.00%) A+ Certification
10 10 (40.00%) Blackberry

2nd Line Support
Top Related IT Skills in Woking by Category

For the 6 months to 3 August 2015, IT jobs across the Woking region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (76.00%) MS Exchange
2 4 (16.00%) Exchange Server 2010
3 2 (8.00%) Exchange Server 2013
3 2 (8.00%) Blackberry Enterprise Server
3 2 (8.00%) Exchange Server 2003
Applications
1 15 (60.00%) MS Excel
2 11 (44.00%) MS Office
3 10 (40.00%) MS PowerPoint
Communications & Networking
1 17 (68.00%) WAN
1 17 (68.00%) LAN
2 13 (52.00%) Firewall
3 10 (40.00%) VoIP
3 10 (40.00%) DHCP
3 10 (40.00%) TCP/IP
3 10 (40.00%) DNS
Database & Business Intelligence
1 2 (8.00%) SQL Server
General
1 10 (40.00%) Marketing
2 1 (4.00%) Law
Miscellaneous
1 13 (52.00%) Analytical Skills
2 10 (40.00%) Blackberry
Operating Systems
1 18 (72.00%) Windows
2 11 (44.00%) Windows 7
3 4 (16.00%) Windows Server 2008
4 2 (8.00%) Windows Server 2012
4 2 (8.00%) Windows Server 2003
Processes & Methodologies
1 16 (64.00%) ITIL
2 10 (40.00%) Project Management
2 10 (40.00%) Service Management
2 10 (40.00%) Project Planning
2 10 (40.00%) Digital Marketing
3 3 (12.00%) Problem Management
4 2 (8.00%) Kalman Filter
5 1 (4.00%) Service Delivery
Programming Languages
1 3 (12.00%) SQL
Qualifications
1 10 (40.00%) MCP
1 10 (40.00%) A+ Certification
System Software
1 21 (84.00%) Active Directory
2 15 (60.00%) XenApp
2 15 (60.00%) XenDesktop
3 10 (40.00%) Citrix Presentation Server
4 4 (16.00%) Hyper-V
5 3 (12.00%) VMware Infrastructure
Systems Management
1 10 (40.00%) SCCM
Vendors
1 25 (100.00%) Citrix
2 17 (68.00%) Microsoft
3 10 (40.00%) HP
4 6 (24.00%) VMware
5 2 (8.00%) SonicWALL
5 2 (8.00%) MobileIron
6 1 (4.00%) Nimsoft
6 1 (4.00%) AppSense
Woking
Bluetownonline Ltd
Salary: £33000 per annum
Posted: 24 days ago