The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 41 38 45
Rank change year-on-year
-3 +7
Permanent jobs requiring a 2nd Line Support 8 11 16
As % of all permanent IT jobs located in Woking 3.00% 3.81% 3.98%
As % of the Job Titles category 3.10% 3.91% 4.36%
Number of salaries quoted 7 11 16
Average salary £29,000 £24,000 £25,000
Average salary % change year-on-year
+20.83% -4.00%
90% offered a salary of more than £26,500 £23,500 £22,500
10% offered a salary of more than £30,800 £26,000 £30,000
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Woking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Woking
Permanent IT job ads with a match in the
Job Titles category
258 281 367
As % of all permanent IT jobs located in Woking 96.63% 97.23% 91.29%
Number of salaries quoted 243 264 345
Average salary £42,500 £36,000 £45,000
Average salary % change year-on-year
+18.05% -20.00%
90% offered a salary of more than £25,000 £22,000 £23,500
10% offered a salary of more than £55,000 £55,000 £57,450
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Woking region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Woking

2nd Line Support
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Woking region.

2nd Line Support Salary Trend in Woking

2nd Line Support
Top 30 Related IT Skills in Woking

For the 6 months to 10 February 2016, IT jobs across the Woking region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (100.00%) Active Directory
2 17 (89.47%) MS Exchange
3 14 (73.68%) Citrix
4 10 (52.63%) LAN
4 10 (52.63%) WAN
4 10 (52.63%) Windows
4 10 (52.63%) Microsoft
4 10 (52.63%) Exchange Server 2003
5 9 (47.37%) SQL
5 9 (47.37%) Hyper-V
6 7 (36.84%) Exchange Server 2013
6 7 (36.84%) MS Excel
6 7 (36.84%) Blackberry
6 7 (36.84%) Russian Language
6 7 (36.84%) Firewall
6 7 (36.84%) VMware
7 6 (31.58%) MS Office
7 6 (31.58%) Windows XP
7 6 (31.58%) Windows 7
8 5 (26.32%) Windows Server 2008
8 5 (26.32%) XenApp
8 5 (26.32%) Driving Licence
8 5 (26.32%) Windows Server
8 5 (26.32%) Backup Exec
8 5 (26.32%) Service Delivery
9 4 (21.05%) ITIL
9 4 (21.05%) MCP
9 4 (21.05%) XenDesktop
10 3 (15.79%) Windows Vista
10 3 (15.79%) Android

2nd Line Support
Top Related IT Skills in Woking by Category

For the 6 months to 10 February 2016, IT jobs across the Woking region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (89.47%) MS Exchange
2 10 (52.63%) Exchange Server 2003
3 7 (36.84%) Exchange Server 2013
4 3 (15.79%) Blackberry Enterprise Server
4 3 (15.79%) SharePoint
4 3 (15.79%) SharePoint 2010
5 2 (10.53%) Exchange Server 2007
5 2 (10.53%) Exchange Server 2010
Applications
1 7 (36.84%) MS Excel
2 6 (31.58%) MS Office
Cloud Services
1 3 (15.79%) Office 365
Communications & Networking
1 10 (52.63%) LAN
1 10 (52.63%) WAN
2 7 (36.84%) Firewall
3 3 (15.79%) Wi-Fi
4 2 (10.53%) NetScaler
Database & Business Intelligence
1 2 (10.53%) SQL Server
General
1 7 (36.84%) Russian Language
Miscellaneous
1 7 (36.84%) Blackberry
2 5 (26.32%) Driving Licence
3 2 (10.53%) Analytical Skills
3 2 (10.53%) Client/Server
3 2 (10.53%) Clustering
3 2 (10.53%) Enterprise Software
Operating Systems
1 10 (52.63%) Windows
2 6 (31.58%) Windows 7
2 6 (31.58%) Windows XP
3 5 (26.32%) Windows Server
3 5 (26.32%) Windows Server 2008
4 3 (15.79%) Android
4 3 (15.79%) Windows Vista
5 2 (10.53%) Windows 8
5 2 (10.53%) Windows Server 2012
Processes & Methodologies
1 5 (26.32%) Service Delivery
2 4 (21.05%) ITIL
3 3 (15.79%) Service Management
4 2 (10.53%) Kalman Filter
4 2 (10.53%) Web Filtering
Programming Languages
1 9 (47.37%) SQL
2 2 (10.53%) PowerShell
Qualifications
1 4 (21.05%) MCP
2 3 (15.79%) Citrix Certification
2 3 (15.79%) Microsoft Certification
3 2 (10.53%) CCA
3 2 (10.53%) MCSA
4 1 (5.26%) MCDST
4 1 (5.26%) MCSE
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 2 (10.53%) ISO/IEC 27001
System Software
1 19 (100.00%) Active Directory
2 9 (47.37%) Hyper-V
3 5 (26.32%) XenApp
4 4 (21.05%) XenDesktop
5 3 (15.79%) Terminal Services
Systems Management
1 5 (26.32%) Backup Exec
2 3 (15.79%) Norton AntiVirus
3 2 (10.53%) SCCM
3 2 (10.53%) SCVMM
3 2 (10.53%) Systems Management Server (SMS)
Vendors
1 14 (73.68%) Citrix
2 10 (52.63%) Microsoft
3 7 (36.84%) VMware
4 3 (15.79%) Intel Security
4 3 (15.79%) Symantec
4 3 (15.79%) ThinPrint
5 2 (10.53%) AppSense
Woking, Surrey
Greywood Associates Limited
Salary: £25000 - £30000 per annum + on call allowance
Posted: 5 days ago