The table below looks at the statistics for Service Management skills in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 17 52 34
Rank change year-on-year
+35 -18
Permanent jobs citing Service Management 32 26 30
As % of all permanent IT jobs located in Woking 9.94% 4.52% 7.54%
As % of the Processes & Methodologies category 12.65% 5.65% 9.77%
Number of salaries quoted 32 26 25
Average salary £27,500 £38,750 £27,500
Average salary % change year-on-year
-29.03% +40.90%
90% offered a salary of more than £22,500 £25,000 £17,000
10% offered a salary of more than £46,500 £44,000 £45,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Woking region.

Processes & Methodologies Category
Woking
Permanent IT job ads with a match in the
Processes & Methodologies category
253 460 307
As % of all permanent IT jobs located in Woking 78.57% 80.00% 77.14%
Number of salaries quoted 243 406 277
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £24,900 £32,500 £30,000
10% offered a salary of more than £57,500 £60,000 £57,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Woking region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Woking

Service Management
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Woking region.

Service Management Salary Trend in Woking

Service Management
Salary Histogram in Woking

This chart provides a salary histogram for IT jobs citing Service Management across the Woking region over the 3 months to 6 July 2015.

Service Management Salary Histogram in Woking

Service Management
Top 30 Related IT Skills in Woking

For the 6 months to 6 July 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (72.34%) ITIL
1 34 (72.34%) Microsoft
2 30 (63.83%) MS Excel
3 29 (61.70%) MS Office
4 28 (59.57%) Marketing
5 26 (55.32%) Analytical Skills
6 25 (53.19%) Project Planning
6 25 (53.19%) MCP
7 23 (48.94%) Digital Marketing
8 22 (46.81%) Citrix
9 21 (44.68%) HP
10 20 (42.55%) MS PowerPoint
11 19 (40.43%) Project Management
12 17 (36.17%) Active Directory
12 17 (36.17%) WAN
12 17 (36.17%) MS Exchange
12 17 (36.17%) LAN
13 16 (34.04%) Windows
14 15 (31.91%) DHCP
14 15 (31.91%) TCP/IP
14 15 (31.91%) DNS
14 15 (31.91%) Blackberry
14 15 (31.91%) ITSM
14 15 (31.91%) SCCM
14 15 (31.91%) Windows 7
15 14 (29.79%) XenApp
15 14 (29.79%) XenDesktop
16 12 (25.53%) A+ Certification
16 12 (25.53%) VoIP
16 12 (25.53%) Citrix Presentation Server

Service Management
Top Related IT Skills in Woking by Category

For the 6 months to 6 July 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (36.17%) MS Exchange
2 8 (17.02%) SharePoint
3 3 (6.38%) IBM Notes
4 2 (4.26%) IIS
5 1 (2.13%) Blackberry Enterprise Server
5 1 (2.13%) Exchange Server 2003
5 1 (2.13%) Exchange Server 2010
5 1 (2.13%) Exchange Server 2013
Applications
1 30 (63.83%) MS Excel
2 29 (61.70%) MS Office
3 20 (42.55%) MS PowerPoint
Cloud Services
1 3 (6.38%) SaaS
2 2 (4.26%) PaaS
Communications & Networking
1 17 (36.17%) WAN
1 17 (36.17%) LAN
2 15 (31.91%) DHCP
2 15 (31.91%) TCP/IP
2 15 (31.91%) DNS
3 12 (25.53%) VoIP
4 2 (4.26%) Firewall
Database & Business Intelligence
1 6 (12.77%) MySQL
2 5 (10.64%) SQL Server
2 5 (10.64%) MS Access
General
1 28 (59.57%) Marketing
2 8 (17.02%) Finance
3 5 (10.64%) Back Office
4 1 (2.13%) Telecoms
Job Titles
1 17 (36.17%) Analyst
1 17 (36.17%) Support Engineer
2 13 (27.66%) Applications Support
2 13 (27.66%) Desktop Support
3 11 (23.40%) Support Analyst
4 10 (21.28%) 2nd Line Support
4 10 (21.28%) Desktop Support Engineer
4 10 (21.28%) Desktop Engineer
4 10 (21.28%) 2nd Line Support Engineer
4 10 (21.28%) Service Desk Engineer
5 8 (17.02%) Technical Support
5 8 (17.02%) 3rd Line Support
6 6 (12.77%) Business Analyst
7 5 (10.64%) 1st Line Support
7 5 (10.64%) Developer
7 5 (10.64%) Technical Engineer
7 5 (10.64%) Technical Support Engineer
7 5 (10.64%) Technical Analyst
7 5 (10.64%) Technical Support Analyst
7 5 (10.64%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 11 (23.40%) HTML
2 8 (17.02%) CSS
3 6 (12.77%) .NET
4 5 (10.64%) XML
5 3 (6.38%) Web Services
6 2 (4.26%) ActiveX
7 1 (2.13%) ASP.NET
Miscellaneous
1 26 (55.32%) Analytical Skills
2 15 (31.91%) Blackberry
Operating Systems
1 16 (34.04%) Windows
2 15 (31.91%) Windows 7
3 10 (21.28%) Mac OS
4 1 (2.13%) Windows Server 2012
4 1 (2.13%) Windows Server 2008
Processes & Methodologies
1 34 (72.34%) ITIL
2 25 (53.19%) Project Planning
3 23 (48.94%) Digital Marketing
4 19 (40.43%) Project Management
5 15 (31.91%) ITSM
6 9 (19.15%) Problem Management
7 8 (17.02%) Service Delivery
8 7 (14.89%) Incident Management
9 5 (10.64%) ERP
9 5 (10.64%) Product Management
10 4 (8.51%) Agile Software Development
11 3 (6.38%) Software Delivery
12 2 (4.26%) Mentoring
13 1 (2.13%) SDLC
13 1 (2.13%) Software Engineering
13 1 (2.13%) Business Analysis
13 1 (2.13%) Stakeholder Management
13 1 (2.13%) Scrum
13 1 (2.13%) E-business
13 1 (2.13%) UML
Programming Languages
1 11 (23.40%) SQL
2 6 (12.77%) C#
2 6 (12.77%) Java
2 6 (12.77%) JavaScript
3 3 (6.38%) C++
Qualifications
1 25 (53.19%) MCP
2 12 (25.53%) A+ Certification
3 6 (12.77%) Microsoft Certification
4 4 (8.51%) Degree
5 3 (6.38%) SC Cleared
5 3 (6.38%) CTC Cleared
5 3 (6.38%) Security Cleared
5 3 (6.38%) ITIL Certification
6 1 (2.13%) Citrix Certification
Quality Assurance & Compliance
1 8 (17.02%) SLA
2 5 (10.64%) QA
System Software
1 17 (36.17%) Active Directory
2 14 (29.79%) XenApp
2 14 (29.79%) XenDesktop
3 12 (25.53%) Citrix Presentation Server
4 2 (4.26%) VMware Infrastructure
4 2 (4.26%) Hyper-V
Systems Management
1 15 (31.91%) SCCM
2 1 (2.13%) Unicenter
2 1 (2.13%) Backup Exec
Vendors
1 34 (72.34%) Microsoft
2 22 (46.81%) Citrix
3 21 (44.68%) HP
4 8 (17.02%) Oracle
5 4 (8.51%) VMware
5 4 (8.51%) LANDesk
6 3 (6.38%) ServiceNow
6 3 (6.38%) Salesforce.com
6 3 (6.38%) Lotus
6 3 (6.38%) JD Edwards
7 1 (2.13%) Sage
7 1 (2.13%) Dell
7 1 (2.13%) Epicor
7 1 (2.13%) NetApp
7 1 (2.13%) 3PAR
7 1 (2.13%) MobileIron
7 1 (2.13%) AppSense
7 1 (2.13%) FrontRange