The table below looks at the statistics for Service Management skills in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 30 60 33
Rank change year-on-year
+30 -27
Permanent jobs citing Service Management 26 12 26
As % of all permanent IT jobs located in Woking 8.23% 2.40% 6.90%
As % of the Processes & Methodologies category 10.57% 2.78% 9.25%
Number of salaries quoted 26 12 24
Average salary £27,500 £31,250 £30,500
Average salary % change year-on-year
-12.00% +2.45%
90% offered a salary of more than £22,500 £21,100 £16,000
10% offered a salary of more than £28,000 £49,250 £75,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Woking region.

Processes & Methodologies Category
Woking
Permanent IT job ads with a match in the
Processes & Methodologies category
246 431 281
As % of all permanent IT jobs located in Woking 77.85% 86.37% 74.54%
Number of salaries quoted 241 390 248
Average salary £45,000 £46,000 £40,000
Average salary % change year-on-year
-2.17% +15.00%
90% offered a salary of more than £25,000 £33,500 £27,500
10% offered a salary of more than £60,000 £67,500 £57,300
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Woking region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Woking

Service Management
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Woking region.

Service Management Salary Trend in Woking

Service Management
Salary Histogram in Woking

This chart provides a salary histogram for IT jobs citing Service Management across the Woking region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Woking

Service Management
Top 30 Related IT Skills in Woking

For the 6 months to 22 May 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 41 (89.13%) Microsoft
2 36 (78.26%) MS Excel
3 35 (76.09%) MS Office
3 35 (76.09%) ITIL
4 33 (71.74%) Analytical Skills
5 31 (67.39%) MCP
6 27 (58.70%) Citrix
6 27 (58.70%) Project Planning
7 26 (56.52%) MS PowerPoint
7 26 (56.52%) HP
8 24 (52.17%) Marketing
9 23 (50.00%) Digital Marketing
10 22 (47.83%) Active Directory
10 22 (47.83%) WAN
10 22 (47.83%) MS Exchange
10 22 (47.83%) LAN
10 22 (47.83%) Windows
11 21 (45.65%) DHCP
11 21 (45.65%) TCP/IP
11 21 (45.65%) DNS
11 21 (45.65%) Blackberry
11 21 (45.65%) SCCM
11 21 (45.65%) Windows 7
12 19 (41.30%) XenApp
12 19 (41.30%) XenDesktop
13 18 (39.13%) Citrix Presentation Server
13 18 (39.13%) Project Management
13 18 (39.13%) A+ Certification
13 18 (39.13%) VoIP
14 16 (34.78%) Mac OS

Service Management
Top Related IT Skills in Woking by Category

For the 6 months to 22 May 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (47.83%) MS Exchange
2 6 (13.04%) SharePoint
3 2 (4.35%) IIS
4 1 (2.17%) Blackberry Enterprise Server
4 1 (2.17%) IBM Notes
4 1 (2.17%) Exchange Server 2010
Applications
1 36 (78.26%) MS Excel
2 35 (76.09%) MS Office
3 26 (56.52%) MS PowerPoint
Cloud Services
1 1 (2.17%) SaaS
1 1 (2.17%) PaaS
Communications & Networking
1 22 (47.83%) WAN
1 22 (47.83%) LAN
2 21 (45.65%) DHCP
2 21 (45.65%) TCP/IP
2 21 (45.65%) DNS
3 18 (39.13%) VoIP
4 1 (2.17%) Firewall
Database & Business Intelligence
1 6 (13.04%) MySQL
2 5 (10.87%) MS Access
3 3 (6.52%) SQL Server
General
1 24 (52.17%) Marketing
2 10 (21.74%) Finance
3 5 (10.87%) Back Office
Job Titles
1 23 (50.00%) Support Engineer
2 18 (39.13%) Analyst
3 16 (34.78%) Support Analyst
4 13 (28.26%) Desktop Support
4 13 (28.26%) Applications Support
5 11 (23.91%) 1st Line Support
5 11 (23.91%) 1st Line Support Analyst
6 10 (21.74%) Desktop Support Engineer
6 10 (21.74%) Desktop Engineer
6 10 (21.74%) 2nd Line Support Engineer
6 10 (21.74%) Service Desk Engineer
6 10 (21.74%) 2nd Line Support
7 9 (19.57%) Service Analyst
7 9 (19.57%) Service Desk Analyst
8 8 (17.39%) 1st Line Support Engineer
8 8 (17.39%) 3rd Line Support
8 8 (17.39%) Technical Support
9 5 (10.87%) Senior Service Manager
9 5 (10.87%) Applications Manager
9 5 (10.87%) Senior Services Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (17.39%) HTML
2 6 (13.04%) CSS
3 3 (6.52%) XML
3 3 (6.52%) .NET
4 2 (4.35%) ActiveX
5 1 (2.17%) Web Services
Miscellaneous
1 33 (71.74%) Analytical Skills
2 21 (45.65%) Blackberry
Operating Systems
1 22 (47.83%) Windows
2 21 (45.65%) Windows 7
3 16 (34.78%) Mac OS
4 1 (2.17%) Windows Server 2012
4 1 (2.17%) Windows Server 2008
Processes & Methodologies
1 35 (76.09%) ITIL
2 27 (58.70%) Project Planning
3 23 (50.00%) Digital Marketing
4 18 (39.13%) Project Management
5 10 (21.74%) Service Delivery
6 9 (19.57%) ITSM
7 8 (17.39%) Problem Management
8 6 (13.04%) Incident Management
9 5 (10.87%) ERP
10 2 (4.35%) Mentoring
11 1 (2.17%) Stakeholder Management
11 1 (2.17%) Scrum
11 1 (2.17%) UML
11 1 (2.17%) Product Management
11 1 (2.17%) Software Delivery
11 1 (2.17%) Waterfall
11 1 (2.17%) User Stories
11 1 (2.17%) Agile Software Development
11 1 (2.17%) Release Management
Programming Languages
1 8 (17.39%) SQL
2 6 (13.04%) Java
3 3 (6.52%) JavaScript
3 3 (6.52%) C#
4 1 (2.17%) C++
Qualifications
1 31 (67.39%) MCP
2 18 (39.13%) A+ Certification
3 6 (13.04%) Microsoft Certification
3 6 (13.04%) Degree
4 5 (10.87%) SC Cleared
4 5 (10.87%) CTC Cleared
4 5 (10.87%) Security Cleared
5 2 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 10 (21.74%) SLA
2 1 (2.17%) QA
System Software
1 22 (47.83%) Active Directory
2 19 (41.30%) XenApp
2 19 (41.30%) XenDesktop
3 18 (39.13%) Citrix Presentation Server
4 1 (2.17%) VMware Infrastructure
4 1 (2.17%) Hyper-V
Systems Management
1 21 (45.65%) SCCM
Vendors
1 41 (89.13%) Microsoft
2 27 (58.70%) Citrix
3 26 (56.52%) HP
4 6 (13.04%) Oracle
5 3 (6.52%) VMware
6 1 (2.17%) NetApp
6 1 (2.17%) Lotus
6 1 (2.17%) JD Edwards
6 1 (2.17%) Salesforce.com
6 1 (2.17%) AppSense
6 1 (2.17%) 3PAR
6 1 (2.17%) MobileIron
6 1 (2.17%) ServiceNow
6 1 (2.17%) LANDesk