The table below looks at the statistics for Service Management skills in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 33 39 50
Rank change year-on-year
+6 +11
Permanent jobs citing Service Management 19 19 9
As % of all permanent IT jobs located in Woking 6.44% 4.99% 2.53%
As % of the Processes & Methodologies category 8.15% 6.19% 3.85%
Number of salaries quoted 18 15 9
Average salary £33,750 £28,500 £51,500
Average salary % change year-on-year
+18.42% -44.66%
90% offered a salary of more than £22,000 £21,500 £27,000
10% offered a salary of more than £55,000 £48,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Woking region.

Processes & Methodologies Category
Woking
Permanent IT job ads with a match in the
Processes & Methodologies category
233 307 234
As % of all permanent IT jobs located in Woking 78.98% 80.58% 65.73%
Number of salaries quoted 217 296 220
Average salary £45,000 £47,500 £40,000
Average salary % change year-on-year
-5.26% +18.75%
90% offered a salary of more than £25,000 £29,500 £30,000
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Woking region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Woking

Service Management
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Woking region.

Service Management Salary Trend in Woking

Service Management
Salary Histogram in Woking

This chart provides a salary histogram for IT jobs citing Service Management across the Woking region over the 3 months to 2 March 2015.

Service Management Salary Histogram in Woking

Service Management
Top 30 Related IT Skills in Woking

For the 6 months to 2 March 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (70.59%) ITIL
1 24 (70.59%) Microsoft
2 19 (55.88%) Analytical Skills
3 16 (47.06%) MS Excel
4 14 (41.18%) LAN
4 14 (41.18%) WAN
4 14 (41.18%) MS Office
5 13 (38.24%) Windows
5 13 (38.24%) MS Exchange
5 13 (38.24%) DHCP
5 13 (38.24%) TCP/IP
5 13 (38.24%) DNS
5 13 (38.24%) Blackberry
5 13 (38.24%) Active Directory
5 13 (38.24%) Citrix
5 13 (38.24%) Windows 7
5 13 (38.24%) SCCM
6 12 (35.29%) Project Planning
6 12 (35.29%) ITSM
6 12 (35.29%) VoIP
7 11 (32.35%) MCP
7 11 (32.35%) HP
7 11 (32.35%) A+ Certification
7 11 (32.35%) MS PowerPoint
7 11 (32.35%) Citrix Presentation Server
7 11 (32.35%) Mac OS
7 11 (32.35%) XenApp
7 11 (32.35%) XenDesktop
8 9 (26.47%) SLA
9 8 (23.53%) Java

Service Management
Top Related IT Skills in Woking by Category

For the 6 months to 2 March 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (38.24%) MS Exchange
2 3 (8.82%) IIS
3 1 (2.94%) IBM Notes
3 1 (2.94%) SharePoint
Applications
1 16 (47.06%) MS Excel
2 14 (41.18%) MS Office
3 11 (32.35%) MS PowerPoint
Cloud Services
1 1 (2.94%) SaaS
1 1 (2.94%) PaaS
Communications & Networking
1 14 (41.18%) WAN
1 14 (41.18%) LAN
2 13 (38.24%) DHCP
2 13 (38.24%) TCP/IP
2 13 (38.24%) DNS
3 12 (35.29%) VoIP
4 1 (2.94%) WLAN
4 1 (2.94%) VPN
4 1 (2.94%) SSL
4 1 (2.94%) SAN
4 1 (2.94%) Firewall
4 1 (2.94%) Wireless
4 1 (2.94%) IPsec
4 1 (2.94%) Network Security
4 1 (2.94%) Cisco ASA
4 1 (2.94%) FWSM
Database & Business Intelligence
1 6 (17.65%) SQL Server
2 1 (2.94%) MySQL
General
1 7 (20.59%) Finance
2 1 (2.94%) Legal
2 1 (2.94%) Marketing
Job Titles
1 16 (47.06%) Analyst
2 15 (44.12%) Support Analyst
2 15 (44.12%) 1st Line Support
2 15 (44.12%) 1st Line Support Analyst
3 11 (32.35%) 1st Line Support Engineer
3 11 (32.35%) Service Desk Analyst
3 11 (32.35%) Support Engineer
3 11 (32.35%) Service Analyst
4 7 (20.59%) Services Delivery Manager
4 7 (20.59%) Service Manager
4 7 (20.59%) Delivery Manager
4 7 (20.59%) Applications Manager
4 7 (20.59%) Senior Services Delivery Manager
4 7 (20.59%) Senior Manager
4 7 (20.59%) Senior Service Manager
5 4 (11.76%) Developer
6 3 (8.82%) Project Manager
7 2 (5.88%) Desktop Support
7 2 (5.88%) Desktop Support Analyst
7 2 (5.88%) Technical Support
Libraries, Frameworks & Software Standards
1 7 (20.59%) .NET
2 4 (11.76%) HTML
2 4 (11.76%) Silverlight
3 3 (8.82%) XML
4 2 (5.88%) ActiveX
4 2 (5.88%) CSS
5 1 (2.94%) Web Services
Miscellaneous
1 19 (55.88%) Analytical Skills
2 13 (38.24%) Blackberry
3 2 (5.88%) EPoS
4 1 (2.94%) RMADS
4 1 (2.94%) Video Conferencing
Operating Systems
1 13 (38.24%) Windows
1 13 (38.24%) Windows 7
2 11 (32.35%) Mac OS
Processes & Methodologies
1 24 (70.59%) ITIL
2 12 (35.29%) ITSM
2 12 (35.29%) Project Planning
3 7 (20.59%) Service Delivery
4 4 (11.76%) PRINCE2
4 4 (11.76%) Agile Software Development
5 2 (5.88%) Mentoring
6 1 (2.94%) Product Management
6 1 (2.94%) Server Monitoring
6 1 (2.94%) Vulnerability Assessment
6 1 (2.94%) Business Analysis
6 1 (2.94%) Risk Management
6 1 (2.94%) CMMI
6 1 (2.94%) E-business
Programming Languages
1 8 (23.53%) Java
2 4 (11.76%) JavaScript
3 3 (8.82%) SQL
3 3 (8.82%) C#
4 1 (2.94%) C++
Qualifications
1 11 (32.35%) MCP
1 11 (32.35%) A+ Certification
2 8 (23.53%) Degree
2 8 (23.53%) SC Cleared
2 8 (23.53%) Security Cleared
3 7 (20.59%) CTC Cleared
4 3 (8.82%) PRINCE2 Certification
5 2 (5.88%) ITIL Certification
6 1 (2.94%) CCNP
6 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 9 (26.47%) SLA
2 1 (2.94%) ISO 14001
2 1 (2.94%) ISO/IEC 27001
2 1 (2.94%) QA
2 1 (2.94%) ISO 9001
System Software
1 13 (38.24%) Active Directory
2 11 (32.35%) Citrix Presentation Server
2 11 (32.35%) XenApp
2 11 (32.35%) XenDesktop
Systems Management
1 13 (38.24%) SCCM
Vendors
1 24 (70.59%) Microsoft
2 13 (38.24%) Citrix
3 11 (32.35%) HP
4 2 (5.88%) VMware
5 1 (2.94%) LANDesk
5 1 (2.94%) Polycom
5 1 (2.94%) ServiceNow
5 1 (2.94%) Oracle
5 1 (2.94%) Cisco
5 1 (2.94%) Siemens
5 1 (2.94%) Lotus
5 1 (2.94%) JD Edwards
5 1 (2.94%) Salesforce.com