The table below looks at the statistics for Service Management skills in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 36 44 42
Rank change year-on-year
+8 -2
Permanent jobs citing Service Management 14 23 24
As % of all permanent IT jobs located in Woking 4.39% 4.55% 6.00%
As % of the Processes & Methodologies category 5.43% 5.94% 7.72%
Number of salaries quoted 14 23 20
Average salary £42,500 £37,500 £27,250
Average salary % change year-on-year
+13.33% +37.61%
90% offered a salary of more than £24,700 £26,000 £17,000
10% offered a salary of more than £52,450 £44,000 £45,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Woking region.

Processes & Methodologies Category
Woking
Permanent IT job ads with a match in the
Processes & Methodologies category
258 387 311
As % of all permanent IT jobs located in Woking 80.88% 76.63% 77.75%
Number of salaries quoted 244 342 285
Average salary £47,500 £44,000 £40,000
Average salary % change year-on-year
+7.95% +10.00%
90% offered a salary of more than £28,025 £32,000 £30,000
10% offered a salary of more than £60,000 £57,500 £57,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Woking region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Woking

Service Management
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Woking region.

Service Management Salary Trend in Woking

Service Management
Salary Histogram in Woking

This chart provides a salary histogram for IT jobs citing Service Management across the Woking region over the 3 months to 31 July 2015.

Service Management Salary Histogram in Woking

Service Management
Top 30 Related IT Skills in Woking

For the 6 months to 31 July 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 29 (74.36%) Microsoft
2 28 (71.79%) MS Excel
2 28 (71.79%) ITIL
3 27 (69.23%) MS Office
3 27 (69.23%) Marketing
4 23 (58.97%) Digital Marketing
4 23 (58.97%) MCP
5 22 (56.41%) Project Planning
6 21 (53.85%) Analytical Skills
7 20 (51.28%) Citrix
8 19 (48.72%) Project Management
8 19 (48.72%) HP
9 18 (46.15%) MS PowerPoint
10 15 (38.46%) Active Directory
10 15 (38.46%) WAN
10 15 (38.46%) MS Exchange
10 15 (38.46%) LAN
11 14 (35.90%) Windows
12 13 (33.33%) DHCP
12 13 (33.33%) TCP/IP
12 13 (33.33%) DNS
12 13 (33.33%) Blackberry
12 13 (33.33%) SCCM
12 13 (33.33%) Windows 7
13 12 (30.77%) XenApp
13 12 (30.77%) XenDesktop
14 11 (28.21%) ITSM
15 10 (25.64%) Citrix Presentation Server
15 10 (25.64%) A+ Certification
15 10 (25.64%) VoIP

Service Management
Top Related IT Skills in Woking by Category

For the 6 months to 31 July 2015, IT jobs across the Woking region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (38.46%) MS Exchange
2 8 (20.51%) SharePoint
3 3 (7.69%) IBM Notes
4 1 (2.56%) Blackberry Enterprise Server
4 1 (2.56%) Exchange Server 2003
4 1 (2.56%) Exchange Server 2010
4 1 (2.56%) Exchange Server 2013
Applications
1 28 (71.79%) MS Excel
2 27 (69.23%) MS Office
3 18 (46.15%) MS PowerPoint
Cloud Services
1 3 (7.69%) SaaS
2 1 (2.56%) PaaS
Communications & Networking
1 15 (38.46%) WAN
1 15 (38.46%) LAN
2 13 (33.33%) DHCP
2 13 (33.33%) TCP/IP
2 13 (33.33%) DNS
3 10 (25.64%) VoIP
4 2 (5.13%) Firewall
Database & Business Intelligence
1 5 (12.82%) MySQL
1 5 (12.82%) MS Access
2 3 (7.69%) SQL Server
General
1 27 (69.23%) Marketing
2 5 (12.82%) Finance
2 5 (12.82%) Back Office
3 1 (2.56%) Telecoms
Job Titles
1 15 (38.46%) Support Engineer
2 14 (35.90%) Analyst
3 13 (33.33%) Desktop Support
3 13 (33.33%) Applications Support
4 10 (25.64%) 2nd Line Support
4 10 (25.64%) Desktop Support Engineer
4 10 (25.64%) Desktop Engineer
4 10 (25.64%) 2nd Line Support Engineer
4 10 (25.64%) Service Desk Engineer
5 9 (23.08%) Support Analyst
6 8 (20.51%) Technical Support
6 8 (20.51%) 3rd Line Support
7 5 (12.82%) Technical Support Analyst
7 5 (12.82%) Business Analyst
7 5 (12.82%) Applications Support Analyst
7 5 (12.82%) Technical Support Engineer
7 5 (12.82%) Technical Analyst
7 5 (12.82%) Technical Engineer
8 3 (7.69%) 1st Line Support Analyst
8 3 (7.69%) Desktop Analyst
Libraries, Frameworks & Software Standards
1 9 (23.08%) HTML
2 8 (20.51%) CSS
3 4 (10.26%) .NET
4 3 (7.69%) Web Services
4 3 (7.69%) XML
5 1 (2.56%) ASP.NET
Miscellaneous
1 21 (53.85%) Analytical Skills
2 13 (33.33%) Blackberry
Operating Systems
1 14 (35.90%) Windows
2 13 (33.33%) Windows 7
3 8 (20.51%) Mac OS
4 1 (2.56%) Windows Server 2012
4 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 28 (71.79%) ITIL
2 23 (58.97%) Digital Marketing
3 22 (56.41%) Project Planning
4 19 (48.72%) Project Management
5 11 (28.21%) ITSM
6 9 (23.08%) Problem Management
7 7 (17.95%) Incident Management
8 5 (12.82%) ERP
8 5 (12.82%) Agile Software Development
8 5 (12.82%) Service Delivery
9 4 (10.26%) Product Management
10 2 (5.13%) Software Delivery
11 1 (2.56%) SDLC
11 1 (2.56%) Waterfall
11 1 (2.56%) User Stories
11 1 (2.56%) Kalman Filter
11 1 (2.56%) Line Management
11 1 (2.56%) Release Management
11 1 (2.56%) E-business
11 1 (2.56%) UML
Programming Languages
1 9 (23.08%) SQL
2 4 (10.26%) JavaScript
2 4 (10.26%) C#
3 3 (7.69%) C++
3 3 (7.69%) Java
Qualifications
1 23 (58.97%) MCP
2 10 (25.64%) A+ Certification
3 6 (15.38%) Microsoft Certification
4 2 (5.13%) ITIL Certification
5 1 (2.56%) Degree
5 1 (2.56%) Citrix Certification
Quality Assurance & Compliance
1 5 (12.82%) SLA
2 4 (10.26%) QA
System Software
1 15 (38.46%) Active Directory
2 12 (30.77%) XenApp
2 12 (30.77%) XenDesktop
3 10 (25.64%) Citrix Presentation Server
4 2 (5.13%) VMware Infrastructure
4 2 (5.13%) Hyper-V
Systems Management
1 13 (33.33%) SCCM
2 1 (2.56%) Unicenter
2 1 (2.56%) Backup Exec
Vendors
1 29 (74.36%) Microsoft
2 20 (51.28%) Citrix
3 19 (48.72%) HP
4 8 (20.51%) Oracle
5 4 (10.26%) LANDesk
6 3 (7.69%) Lotus
6 3 (7.69%) JD Edwards
6 3 (7.69%) ServiceNow
6 3 (7.69%) Salesforce.com
7 2 (5.13%) VMware
7 2 (5.13%) Epicor
7 2 (5.13%) Sage
8 1 (2.56%) 3PAR
8 1 (2.56%) MobileIron
8 1 (2.56%) NetApp
8 1 (2.56%) Dell
8 1 (2.56%) AppSense
8 1 (2.56%) FrontRange