The first table below looks at the demand for Service Management skills in IT jobs advertised for the Woking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Woking region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 47 36 46
Rank change year-on-year
-11 +10
Permanent jobs citing Service Management 17 22 11
As % of all permanent IT jobs located in Woking 3.85% 5.50% 2.78%
As % of the Processes & Methodologies category 4.75% 8.00% 3.79%
Number of salaries quoted 13 21 11
Average salary £27,500 £37,500 £32,000
Average salary % change year-on-year
-26.66% +17.18%
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Woking
Permanent IT job ads with a match in the
Processes & Methodologies category
358 275 290
As % of all permanent IT jobs located in Woking 81.00% 68.75% 73.23%
Number of salaries quoted 333 251 236
Average salary £46,000 £40,000 £45,000
Average salary % change year-on-year
+15.00% -11.11%
90% offered a salary of more than £33,000 £27,000 £32,000
10% offered a salary of more than £57,500 £71,500 £62,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Surrey

Service Management
Jobs Demand Trend in Woking

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Woking region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Woking

Service Management
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Woking region.

Service Management Salary Trend in Woking

Service Management
Salary Histogram in Woking

This chart provides a salary histogram for IT jobs citing Service Management across the Woking region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Woking

Service Management
Top 30 Related IT Skills in Woking

For the 6 months to 18 April 2014, IT jobs across the Woking region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (56.25%) Windows
2 17 (53.13%) ITIL
3 16 (50.00%) Windows XP
4 15 (46.88%) Blackberry
5 14 (43.75%) Windows Server 2008
6 13 (40.63%) Blackberry Enterprise Server
6 13 (40.63%) MS Office
7 12 (37.50%) MS Excel
7 12 (37.50%) Active Directory
7 12 (37.50%) Citrix
8 11 (34.38%) Service Delivery
9 9 (28.13%) Terminal Services
9 9 (28.13%) Microsoft
9 9 (28.13%) SharePoint
9 9 (28.13%) MS Exchange
9 9 (28.13%) SharePoint 2010
9 9 (28.13%) Exchange Server 2003
10 7 (21.88%) Service Desk Management
10 7 (21.88%) Windows 7
10 7 (21.88%) PRINCE2
10 7 (21.88%) Project Management
11 6 (18.75%) Management Information System
12 4 (12.50%) Performance Management
12 4 (12.50%) BlackBerry Internet Service
12 4 (12.50%) ITSM
12 4 (12.50%) Back Office
12 4 (12.50%) VMware
12 4 (12.50%) Manufacturing
12 4 (12.50%) Cisco Certification
12 4 (12.50%) Avaya

Service Management
Top Related IT Skills in Woking by Category

For the 6 months to 18 April 2014, IT jobs across the Woking region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (40.63%) Blackberry Enterprise Server
2 9 (28.13%) SharePoint
2 9 (28.13%) MS Exchange
2 9 (28.13%) SharePoint 2010
2 9 (28.13%) Exchange Server 2003
3 4 (12.50%) IBM Notes
Applications
1 13 (40.63%) MS Office
2 12 (37.50%) MS Excel
3 1 (3.13%) MS PowerPoint
Business Applications
1 1 (3.13%) Dynamics CRM
Communications & Networking
1 4 (12.50%) VPN
2 1 (3.13%) Firewall
2 1 (3.13%) Cisco IOS
Database & Business Intelligence
1 1 (3.13%) SQL Server
Development Applications
1 1 (3.13%) Xcode
General
1 4 (12.50%) Back Office
1 4 (12.50%) Manufacturing
2 1 (3.13%) Retail
Job Titles
1 13 (40.63%) Analyst
2 9 (28.13%) Service Analyst
3 8 (25.00%) Service Desk Analyst
4 7 (21.88%) Service Manager
4 7 (21.88%) 2nd Line Support
4 7 (21.88%) Support Analyst
4 7 (21.88%) Support Engineer
5 5 (15.63%) Support Manager
5 5 (15.63%) 2nd Line Support Engineer
6 4 (12.50%) Service Desk Manager
7 3 (9.38%) Junior
7 3 (9.38%) Developer
7 3 (9.38%) 1st Line Support
7 3 (9.38%) 2nd Line Support Analyst
8 2 (6.25%) 1st Line Support Analyst
8 2 (6.25%) Help Desk Support
8 2 (6.25%) Junior Software Developer
8 2 (6.25%) Service Support Manager
8 2 (6.25%) Junior Developer
8 2 (6.25%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 3 (9.38%) Web Services
1 3 (9.38%) HTML
1 3 (9.38%) .NET
2 2 (6.25%) CSS
3 1 (3.13%) XML
3 1 (3.13%) ASP.NET
3 1 (3.13%) Cocoa
3 1 (3.13%) .NET Framework
3 1 (3.13%) JSON
3 1 (3.13%) HTML5
3 1 (3.13%) Android NDK
Miscellaneous
1 15 (46.88%) Blackberry
2 6 (18.75%) Management Information System
3 4 (12.50%) Client/Server
4 3 (9.38%) EPoS
5 1 (3.13%) N-Tier
5 1 (3.13%) PDA
5 1 (3.13%) Mobile App
5 1 (3.13%) Enterprise Software
Operating Systems
1 18 (56.25%) Windows
2 16 (50.00%) Windows XP
3 14 (43.75%) Windows Server 2008
4 7 (21.88%) Windows 7
5 2 (6.25%) Android
6 1 (3.13%) Windows Server 2003
6 1 (3.13%) Apple iOS
Processes & Methodologies
1 17 (53.13%) ITIL
2 11 (34.38%) Service Delivery
3 7 (21.88%) Service Desk Management
3 7 (21.88%) PRINCE2
3 7 (21.88%) Project Management
4 4 (12.50%) Performance Management
4 4 (12.50%) ITSM
5 2 (6.25%) Problem Management
6 1 (3.13%) CRM
6 1 (3.13%) EAM
6 1 (3.13%) Quality Management
6 1 (3.13%) Change Management
6 1 (3.13%) Agile Software Development
6 1 (3.13%) Data Analysis
6 1 (3.13%) Software Engineering
6 1 (3.13%) Software Testing
6 1 (3.13%) Incident Management
6 1 (3.13%) Information Security
6 1 (3.13%) MVC
6 1 (3.13%) Test Scripting
Programming Languages
1 3 (9.38%) JavaScript
1 3 (9.38%) SQL
2 1 (3.13%) Java
2 1 (3.13%) Objective-C
Qualifications
1 4 (12.50%) Cisco Certification
1 4 (12.50%) MCP
1 4 (12.50%) CCNA
2 2 (6.25%) Degree
3 1 (3.13%) Citrix Certification
3 1 (3.13%) ISEB
3 1 (3.13%) Microsoft Certification
3 1 (3.13%) SC Cleared
3 1 (3.13%) CTC Cleared
3 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 2 (6.25%) ISO/IEC 27001
2 1 (3.13%) SLA
2 1 (3.13%) ISO 9001
2 1 (3.13%) ISO 14001
2 1 (3.13%) QA
System Software
1 12 (37.50%) Active Directory
2 9 (28.13%) Terminal Services
3 4 (12.50%) BlackBerry Internet Service
4 1 (3.13%) XenApp
4 1 (3.13%) XenDesktop
Vendors
1 12 (37.50%) Citrix
2 9 (28.13%) Microsoft
3 4 (12.50%) VMware
3 4 (12.50%) Avaya
3 4 (12.50%) Lotus
3 4 (12.50%) Cisco
4 1 (3.13%) Oracle
4 1 (3.13%) Infor
4 1 (3.13%) Nimsoft
Woking, Surrey
Tectre Limited
Salary: £18,000
Posted: 21 days ago
Woking, Surrey
Brightred Resourcing
Salary: £30,000 - £40,000 per year
Posted: 24 days ago