The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Wolverhampton region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wolverhampton region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 20 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Support 1 0 0
As % of all permanent IT jobs located in Wolverhampton 1.538% - -
As % of the Job Titles category 1.587% - -
Number of salaries quoted 1 0 0
Average salary £22,000 - -
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Wolverhampton
Permanent IT job ads with a match in the
Job Titles category
63 70 59
As % of all permanent IT jobs located in Wolverhampton 96.92% 97.22% 100.00%
Number of salaries quoted 61 67 54
Average salary £35,000 £32,500 £33,000
Average salary % change year-on-year
+7.69% -1.51%
90% offered a salary of more than £22,000 £20,000 £21,000
10% offered a salary of more than £42,122 £47,500 £39,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
West Midlands

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Wolverhampton region as a proportion of the total demand within the Job Titles category.

Wolverhampton 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wolverhampton region.

Wolverhampton 3rd Line Support Salary Trend

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Wolverhampton region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 5 (100.00%) Windows
2 4 (80.00%) Windows XP
2 4 (80.00%) Active Directory
2 4 (80.00%) VMware
3 3 (60.00%) HP
3 3 (60.00%) Microsoft
3 3 (60.00%) MS Exchange
4 2 (40.00%) MS Excel
4 2 (40.00%) SLA
4 2 (40.00%) Windows Server 2003
4 2 (40.00%) ISA Server
4 2 (40.00%) Windows Server 2008
4 2 (40.00%) Windows 7
4 2 (40.00%) vSphere
5 1 (20.00%) McAfee ePO
5 1 (20.00%) Forefront TMG
5 1 (20.00%) VMware ESXi
5 1 (20.00%) McAfee
5 1 (20.00%) Telecoms
5 1 (20.00%) Mitel
5 1 (20.00%) MCITP
5 1 (20.00%) Exchange Server 2003
5 1 (20.00%) Project Planning
5 1 (20.00%) Internet
5 1 (20.00%) Intel
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) Terminal Services
5 1 (20.00%) MS Office
5 1 (20.00%) ITIL
5 1 (20.00%) LAN

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Wolverhampton region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) MS Exchange
2 1 (20.00%) Exchange Server 2003
Applications
1 2 (40.00%) MS Excel
2 1 (20.00%) MS Office
Communications & Networking
1 1 (20.00%) Internet
1 1 (20.00%) LAN
1 1 (20.00%) WAN
1 1 (20.00%) VPN
General
1 1 (20.00%) Telecoms
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows XP
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) Project Planning
1 1 (20.00%) ITIL
Qualifications
1 1 (20.00%) MCITP
1 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 4 (80.00%) Active Directory
2 2 (40.00%) ISA Server
2 2 (40.00%) vSphere
3 1 (20.00%) Forefront TMG
3 1 (20.00%) VMware ESXi
3 1 (20.00%) Terminal Services
Systems Management
1 1 (20.00%) McAfee ePO
Vendors
1 4 (80.00%) VMware
2 3 (60.00%) HP
2 3 (60.00%) Microsoft
3 1 (20.00%) McAfee
3 1 (20.00%) Mitel
3 1 (20.00%) Intel