The first table below looks at the demand for CRM skills in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Worcestershire region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 26 47 44
Rank change year-on-year
+21 -3
Permanent jobs citing CRM 20 1 1
As % of all permanent IT jobs located in Worcestershire 7.69% 0.43% 0.39%
As % of the Processes & Methodologies category 9.71% 0.56% 0.52%
Number of salaries quoted 13 0 1
Average salary £45,000 - £42,500
UK excluding London average salary £42,500 £41,000 £42,500
% change year-on-year
+3.65% -3.52%
Processes & Methodologies Category
Worcestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
206 179 194
As % of all permanent IT jobs located in Worcestershire 79.23% 76.82% 74.90%
Number of salaries quoted 175 151 174
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £50,000 £60,000 £50,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
CRM
West Midlands

CRM
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Worcestershire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Worcestershire

CRM
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Worcestershire region.

CRM Salary Trend in Worcestershire

CRM
Salary Histogram in Worcestershire

This chart provides a salary histogram for IT jobs citing CRM across the Worcestershire region over the 3 months to 1 August 2014.

CRM Salary Histogram in Worcestershire

CRM
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Worcestershire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redditch - 8 £35,000 -
Worcester - 4 £64,125 -
Bromsgrove - 1 £37,500 -
CRM
West Midlands

CRM
Top 30 Related IT Skills in Worcestershire

For the 6 months to 1 August 2014, IT jobs across the Worcestershire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 8 (28.57%) SAP CRM
1 8 (28.57%) SQL
1 8 (28.57%) SAP
2 7 (25.00%) Data Mining
2 7 (25.00%) Retail
3 6 (21.43%) SAP BW
3 6 (21.43%) ABAP
4 5 (17.86%) VBA
4 5 (17.86%) HTML
4 5 (17.86%) JavaScript
4 5 (17.86%) CSS
4 5 (17.86%) Service Delivery
4 5 (17.86%) CMS
4 5 (17.86%) Spreadsheet
4 5 (17.86%) Cyber Security
4 5 (17.86%) Relational Database
5 4 (14.29%) Content Management
5 4 (14.29%) Marketing
5 4 (14.29%) WordPress
5 4 (14.29%) Drupal
5 4 (14.29%) Magento
5 4 (14.29%) Analytics
5 4 (14.29%) Social Media
5 4 (14.29%) ITIL
5 4 (14.29%) PHP
5 4 (14.29%) MySQL
5 4 (14.29%) XHTML
6 3 (10.71%) Project Management
6 3 (10.71%) Advertising
6 3 (10.71%) Computer Science

CRM
Top Related IT Skills in Worcestershire by Category

For the 6 months to 1 August 2014, IT jobs across the Worcestershire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) CMS
2 4 (14.29%) WordPress
2 4 (14.29%) Drupal
3 2 (7.14%) MS Exchange
Applications
1 5 (17.86%) Spreadsheet
2 2 (7.14%) MS Office
3 1 (3.57%) Photoshop
3 1 (3.57%) MS Excel
Business Applications
1 8 (28.57%) SAP CRM
2 4 (14.29%) Magento
3 2 (7.14%) Sage 200
3 2 (7.14%) SAP SD
3 2 (7.14%) SAP MM
Communications & Networking
1 1 (3.57%) DHCP
1 1 (3.57%) Firewall
Database & Business Intelligence
1 7 (25.00%) Data Mining
2 6 (21.43%) SAP BW
3 5 (17.86%) Relational Database
4 4 (14.29%) MySQL
5 1 (3.57%) SQL Server
General
1 7 (25.00%) Retail
2 4 (14.29%) Marketing
3 3 (10.71%) Advertising
4 2 (7.14%) Finance
5 1 (3.57%) Pharmaceutical
Job Titles
1 14 (50.00%) Analyst
2 7 (25.00%) Data Analyst
2 7 (25.00%) Developer
2 7 (25.00%) Data Mining Analyst
2 7 (25.00%) Insight Analyst
3 6 (21.43%) SAP Analyst
3 6 (21.43%) Systems Analyst
4 5 (17.86%) Systems Support
4 5 (17.86%) Support Analyst
4 5 (17.86%) Systems Support Analyst
4 5 (17.86%) SAP Support
4 5 (17.86%) SAP Support Analyst
5 4 (14.29%) Web Developer
6 3 (10.71%) Architect
6 3 (10.71%) Solutions Architect
6 3 (10.71%) Development Analyst
7 2 (7.14%) Systems Development Analyst
7 2 (7.14%) Development Support Analyst
7 2 (7.14%) Security Solutions Architect
7 2 (7.14%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (17.86%) HTML
1 5 (17.86%) CSS
2 4 (14.29%) XHTML
3 1 (3.57%) ASP.NET
3 1 (3.57%) .NET
3 1 (3.57%) HTML5
3 1 (3.57%) CSS3
3 1 (3.57%) Razor View Engine
Miscellaneous
1 4 (14.29%) Social Media
2 3 (10.71%) Computer Science
2 3 (10.71%) FMCG
3 2 (7.14%) Management Information System
4 1 (3.57%) Data Protection Act
Processes & Methodologies
1 5 (17.86%) Service Delivery
1 5 (17.86%) Cyber Security
2 4 (14.29%) Content Management
2 4 (14.29%) Analytics
2 4 (14.29%) ITIL
3 3 (10.71%) Project Management
3 3 (10.71%) Protective Monitoring
4 2 (7.14%) Service Desk Management
4 2 (7.14%) ITIL V3
4 2 (7.14%) Customer Engagement
4 2 (7.14%) Service Management
4 2 (7.14%) B2C
4 2 (7.14%) PRINCE2
5 1 (3.57%) ERP
5 1 (3.57%) MVC
5 1 (3.57%) Information Security
5 1 (3.57%) Responsive Web Design
5 1 (3.57%) Web Development
5 1 (3.57%) Data Protection
Programming Languages
1 8 (28.57%) SQL
2 6 (21.43%) ABAP
3 5 (17.86%) VBA
3 5 (17.86%) JavaScript
4 4 (14.29%) PHP
5 1 (3.57%) C#
Qualifications
1 3 (10.71%) Degree
2 2 (7.14%) ITIL Certification
3 1 (3.57%) MCSE
3 1 (3.57%) CISSP
3 1 (3.57%) Microsoft Certification
3 1 (3.57%) MCITP
Vendors
1 8 (28.57%) SAP
2 2 (7.14%) Sage
2 2 (7.14%) Microsoft
3 1 (3.57%) Apple
3 1 (3.57%) NetSuite