The first table below looks at the demand for CRM skills in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Worcestershire region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 28 43 31
Rank change year-on-year
+15 -12
Permanent jobs citing CRM 17 3 8
As % of all permanent IT jobs located in Worcestershire 7.692% 1.091% 3.902%
As % of the Processes & Methodologies category 9.770% 1.935% 5.714%
Number of salaries quoted 17 3 8
Average salary £35,000 £30,000 £43,750
Average salary % change year-on-year
+16.66% -31.42%
90% offered a salary of more than £30,800 £28,400 £35,350
10% offered a salary of more than £46,000 £40,000 £47,500
UK excluding London average salary £42,500 £44,000 £44,000
% change year-on-year
-3.40% -
All Processes & Methodologies
Worcestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
174 155 140
As % of all permanent IT jobs located in Worcestershire 78.73% 56.36% 68.29%
Number of salaries quoted 154 137 129
Average salary £35,000 £37,500 £36,000
Average salary % change year-on-year
-6.66% +4.16%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £45,000 £45,000 £47,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
West Midlands

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Worcestershire region as a proportion of the total demand within the Processes & Methodologies category.

Worcestershire CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Worcestershire region.

Worcestershire CRM Salary Trend

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM across the Worcestershire region over the 3 months to 21 May 2013.

Worcestershire CRM Salary Histogram

CRM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Worcestershire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Worcester - 6 £32,500 -
Redditch -8 2 £40,000 +37.93%
Bromsgrove - 1 £40,000 -
CRM
West Midlands

CRM
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Worcestershire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (65.22%) Microsoft
2 14 (60.87%) Dynamics CRM
3 13 (56.52%) C#
3 13 (56.52%) SQL
3 13 (56.52%) .NET
4 10 (43.48%) XML
4 10 (43.48%) SharePoint
5 9 (39.13%) Visual Studio
6 7 (30.43%) JavaScript
7 6 (26.09%) HTML
7 6 (26.09%) MCSD
7 6 (26.09%) Microsoft Certification
8 5 (21.74%) MCAD
8 5 (21.74%) ERP
8 5 (21.74%) T-SQL
8 5 (21.74%) SAP
8 5 (21.74%) SQL Server Reporting Services
9 4 (17.39%) ASP.NET
9 4 (17.39%) SQL Server
9 4 (17.39%) Windows
9 4 (17.39%) Intranet
9 4 (17.39%) Project Management
10 3 (13.04%) Back Office
10 3 (13.04%) Finance
10 3 (13.04%) BizTalk Server
10 3 (13.04%) MS Office
10 3 (13.04%) ITIL
10 3 (13.04%) EAI
10 3 (13.04%) Citrix
10 3 (13.04%) Silverlight

CRM
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Worcestershire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 13 (56.52%) .NET
2 10 (43.48%) XML
3 6 (26.09%) HTML
4 4 (17.39%) ASP.NET
5 3 (13.04%) Silverlight
6 2 (8.696%) MDX
6 2 (8.696%) CSS
7 1 (4.348%) SAP Basis
7 1 (4.348%) Web Services
7 1 (4.348%) COM
7 1 (4.348%) .NET Framework
Application Platforms
1 10 (43.48%) SharePoint
2 3 (13.04%) BizTalk Server
3 2 (8.696%) Exchange Server 2007
3 2 (8.696%) SharePoint 2010
3 2 (8.696%) Exchange Server 2010
3 2 (8.696%) SharePoint Server
3 2 (8.696%) MS Exchange
3 2 (8.696%) IIS
4 1 (4.348%) CMS
4 1 (4.348%) Confluence
Applications
1 3 (13.04%) MS Office
2 2 (8.696%) InfoPath
2 2 (8.696%) MS Excel
Business Applications
1 14 (60.87%) Dynamics CRM
2 1 (4.348%) SAP CRM
2 1 (4.348%) SAP ERP
2 1 (4.348%) SAP cProjects
2 1 (4.348%) SalesLogix
Communications & Networking
1 4 (17.39%) Intranet
2 1 (4.348%) HTTP
Database & Business Intelligence
1 5 (21.74%) SQL Server Reporting Services
2 4 (17.39%) SQL Server
3 2 (8.696%) SQL Server 2005
3 2 (8.696%) SQL Server 2008
3 2 (8.696%) Data Warehouse
Development Applications
1 9 (39.13%) Visual Studio
2 1 (4.348%) JIRA
General
1 3 (13.04%) Back Office
1 3 (13.04%) Finance
2 1 (4.348%) German Language
Job Titles
1 13 (56.52%) Developer
2 8 (34.78%) CRM Developer
3 6 (26.09%) Analyst
4 4 (17.39%) Microsoft Developer
4 4 (17.39%) Dynamics CRM Developer
4 4 (17.39%) Senior Developer
4 4 (17.39%) Support Analyst
5 3 (13.04%) Implementation Analyst
6 2 (8.696%) Senior SharePoint Developer
6 2 (8.696%) SharePoint Developer
6 2 (8.696%) Project Manager
6 2 (8.696%) C# Developer
7 1 (4.348%) Database Developer
7 1 (4.348%) IT Support Engineer
7 1 (4.348%) Service Manager
7 1 (4.348%) Data Analyst
7 1 (4.348%) Database Analyst
7 1 (4.348%) Support Engineer
7 1 (4.348%) 3rd Line Support
7 1 (4.348%) Analyst Programmer
Miscellaneous
1 3 (13.04%) Enterprise Software
2 1 (4.348%) Management Information System
2 1 (4.348%) NHS
2 1 (4.348%) Mathematics
2 1 (4.348%) Computer Science
2 1 (4.348%) Statistics
Operating Systems
1 4 (17.39%) Windows
2 2 (8.696%) Windows Server 2008
2 2 (8.696%) Windows Server 2003
3 1 (4.348%) Windows XP
3 1 (4.348%) Windows 7
Processes & Methodologies
1 5 (21.74%) ERP
2 4 (17.39%) Project Management
3 3 (13.04%) ITIL
3 3 (13.04%) EAI
4 2 (8.696%) Data Analysis
4 2 (8.696%) PRINCE2
4 2 (8.696%) Business Intelligence
4 2 (8.696%) Workflow
5 1 (4.348%) CMMI
5 1 (4.348%) Change Management
5 1 (4.348%) SOA
5 1 (4.348%) Requirements Management
5 1 (4.348%) Software Engineering
5 1 (4.348%) Systems Analysis
5 1 (4.348%) TDD
5 1 (4.348%) Content Management
5 1 (4.348%) Data Protection
5 1 (4.348%) SAP Implementation
Programming Languages
1 13 (56.52%) C#
1 13 (56.52%) SQL
2 7 (30.43%) JavaScript
3 5 (21.74%) T-SQL
4 2 (8.696%) VBScript
4 2 (8.696%) VB
5 1 (4.348%) Java
5 1 (4.348%) PL/SQL
Qualifications
1 6 (26.09%) MCSD
1 6 (26.09%) Microsoft Certification
2 5 (21.74%) MCAD
3 2 (8.696%) Degree
3 2 (8.696%) PRINCE2 Certification
4 1 (4.348%) HND
4 1 (4.348%) MCP
Quality Assurance & Compliance
1 1 (4.348%) SLA
1 1 (4.348%) ISO/IEC 27001
System Software
1 2 (8.696%) VMware Infrastructure
1 2 (8.696%) Active Directory
1 2 (8.696%) VMware ESX
Systems Management
1 2 (8.696%) SCCM
1 2 (8.696%) SCOM
1 2 (8.696%) WMI
Vendors
1 15 (65.22%) Microsoft
2 5 (21.74%) SAP
3 3 (13.04%) Citrix
4 2 (8.696%) VMware
5 1 (4.348%) Sage
5 1 (4.348%) Mitel
5 1 (4.348%) Twitter