The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Worcestershire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Technical Support
Rank - - 36
Permanent jobs requiring a Technical Support 0 0 1
As % of all permanent IT jobs located in Worcestershire - - 0.472%
As % of the Job Titles category - - 0.488%
Number of salaries quoted 0 0 1
Average salary - - £16,833
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
221 268 205
As % of all permanent IT jobs located in Worcestershire 98.66% 97.81% 96.70%
Number of salaries quoted 199 243 186
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £45,000 £42,500 £40,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
West Midlands

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Worcestershire region as a proportion of the total demand within the Job Titles category.

Worcestershire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Worcestershire region.

Worcestershire Technical Support Salary Trend

Technical Support
Top 25 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Worcestershire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 5 (100.00%) Windows
1 5 (100.00%) Citrix
2 3 (60.00%) SAN
2 3 (60.00%) MS Exchange
2 3 (60.00%) WAN
2 3 (60.00%) SQL Server
2 3 (60.00%) IIS
2 3 (60.00%) Finance
2 3 (60.00%) VMware
2 3 (60.00%) Clustering
2 3 (60.00%) Degree
2 3 (60.00%) HP
2 3 (60.00%) Capacity Planning
2 3 (60.00%) Exchange Server 2010
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Windows Vista
3 2 (40.00%) SQL
3 2 (40.00%) MySQL
3 2 (40.00%) Microsoft
3 2 (40.00%) Linux
4 1 (20.00%) Windows XP
4 1 (20.00%) Windows Server 2003
4 1 (20.00%) Internet
4 1 (20.00%) Resource Management
4 1 (20.00%) Windows 8

Technical Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Worcestershire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) IIS
1 3 (60.00%) MS Exchange
1 3 (60.00%) Exchange Server 2010
Communications & Networking
1 3 (60.00%) WAN
1 3 (60.00%) SAN
2 1 (20.00%) Internet
Database & Business Intelligence
1 3 (60.00%) SQL Server
2 2 (40.00%) MySQL
General
1 3 (60.00%) Finance
Miscellaneous
1 3 (60.00%) Clustering
Operating Systems
1 5 (100.00%) Windows
2 2 (40.00%) Linux
2 2 (40.00%) Windows Vista
2 2 (40.00%) Windows Server 2008
3 1 (20.00%) Windows 8
3 1 (20.00%) Windows XP
3 1 (20.00%) Windows Server 2003
Processes & Methodologies
1 3 (60.00%) Capacity Planning
2 1 (20.00%) Resource Management
Programming Languages
1 2 (40.00%) SQL
Qualifications
1 3 (60.00%) Degree
Vendors
1 5 (100.00%) Citrix
2 3 (60.00%) VMware
2 3 (60.00%) HP
3 2 (40.00%) Microsoft