Technical Support Jobs in Worcestershire

Technical Support
West Midlands > Worcestershire

The median Technical Support salary in Worcestershire is £29,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 42 31 38
Rank change year-on-year -11 +7 -
Permanent jobs requiring a Technical Support 12 3 5
As % of all permanent jobs advertised in Worcestershire 2.60% 1.64% 1.81%
As % of the Job Titles category 2.82% 1.67% 2.01%
Number of salaries quoted 12 3 5
10th Percentile - £29,671 -
25th Percentile £25,750 £32,929 £35,484
Median annual salary (50th Percentile) £29,000 £39,641 £37,500
Median % change year-on-year -26.84% +5.71% -
75th Percentile £37,500 £46,387 £41,718
90th Percentile - £49,665 £44,887
West Midlands median annual salary £35,000 £36,500 £27,500
% change year-on-year -4.11% +32.73% -7.56%

All Permanent IT Job Vacancies
Worcestershire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Worcestershire with a recognized job title 425 180 249
% of permanent jobs with a recognized job title 92.19% 98.36% 89.89%
Number of salaries quoted 369 134 174
10th Percentile £25,000 £26,250 £25,225
25th Percentile £28,750 £36,750 £32,500
Median annual salary (50th Percentile) £45,000 £45,000 £44,444
Median % change year-on-year - +1.25% +11.11%
75th Percentile £55,000 £58,625 £56,500
90th Percentile £61,250 £69,625 £62,500
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +7.53%

Technical Support
Job Vacancy Trend in Worcestershire

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Worcestershire.

Job vacancy trend for Technical Support in Worcestershire

Technical Support
Salary Trend in Worcestershire

3-month moving average salary quoted in jobs citing Technical Support in Worcestershire.

Salary trend for Technical Support in Worcestershire

Technical Support
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Worcestershire region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Redditch - 9 £30,000 -
Stourport-on-Severn - 2 £28,000 -
Bromsgrove -5 1 £25,750 -14.17%
Technical Support
West Midlands

Technical Support Skill Set
Top 23 Co-occurring Skills and Capabilities in Worcestershire

For the 6 months to 19 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Worcestershire region featuring Technical Support in the job title.

1 4 (33.33%) CRM
2 3 (25.00%) ITIL
2 3 (25.00%) Windows
2 3 (25.00%) Service Delivery
2 3 (25.00%) Manufacturing
2 3 (25.00%) VMware
2 3 (25.00%) Microsoft
2 3 (25.00%) Retail
2 3 (25.00%) Microsoft 365
2 3 (25.00%) Veeam
2 3 (25.00%) Azure
2 3 (25.00%) Windows 10
3 1 (8.33%) Organisational Skills
3 1 (8.33%) Social Skills
3 1 (8.33%) Customer Service
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) Customer Engagement
3 1 (8.33%) Ticket Management
3 1 (8.33%) CCTV
3 1 (8.33%) QA
3 1 (8.33%) Agile
3 1 (8.33%) Wireless
3 1 (8.33%) SLA

Technical Support Skill Set
Co-occurring Skills and Capabilities in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (25.00%) Azure
1 3 (25.00%) Microsoft 365
Communications & Networking
1 1 (8.33%) Wireless
General
1 3 (25.00%) Manufacturing
1 3 (25.00%) Retail
2 1 (8.33%) Organisational Skills
2 1 (8.33%) Social Skills
Miscellaneous
1 1 (8.33%) CCTV
Operating Systems
1 3 (25.00%) Windows
1 3 (25.00%) Windows 10
Processes & Methodologies
1 4 (33.33%) CRM
2 3 (25.00%) ITIL
2 3 (25.00%) Service Delivery
3 1 (8.33%) Agile
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) Customer Engagement
3 1 (8.33%) Customer Service
3 1 (8.33%) Ticket Management
Quality Assurance & Compliance
1 1 (8.33%) QA
1 1 (8.33%) SLA
Vendors
1 3 (25.00%) Microsoft
1 3 (25.00%) Veeam
1 3 (25.00%) VMware