1st Line Support Jobs in York

First Line Support
North Yorkshire > York

The median First Line Support salary in York is £24,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 32 57 -
Rank change year-on-year +25 - -
Permanent jobs requiring a 1st Line Support 10 2 0
As % of all permanent jobs advertised in York 3.11% 0.49% -
As % of the Job Titles category 3.24% 0.53% -
Number of salaries quoted 10 2 0
10th Percentile £23,445 £20,797 -
25th Percentile £23,750 £20,943 -
Median annual salary (50th Percentile) £24,500 £21,537 -
Median % change year-on-year +13.76% - -
75th Percentile £25,250 £21,993 -
90th Percentile - £22,057 -
North Yorkshire median annual salary £24,500 £21,500 -
% change year-on-year +13.95% - -

All Permanent IT Job Vacancies
York

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in York. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in York with a recognized job title 309 379 260
% of permanent jobs with a recognized job title 95.96% 93.12% 92.53%
Number of salaries quoted 252 261 226
10th Percentile £27,500 £31,875 £33,750
25th Percentile £34,938 £45,000 £42,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +14.29%
75th Percentile £63,750 £70,000 £58,864
90th Percentile £73,750 £75,000 £67,500
North Yorkshire median annual salary £42,500 £50,000 £47,500
% change year-on-year -15.00% +5.26% +11.76%

1st Line Support
Job Vacancy Trend in York

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in York.

Job vacancy trend for 1st Line Support in York

1st Line Support
Salary Trend in York

3-month moving average salary quoted in jobs citing 1st Line Support in York.

Salary trend for 1st Line Support in York

1st Line Support Skill Set
Top 21 Co-occurring Skills and Capabilities in York

For the 6 months to 25 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the York region featuring 1st Line Support in the job title.

1 10 (100.00%) Microsoft
1 10 (100.00%) Active Directory
1 10 (100.00%) Microsoft Office
1 10 (100.00%) Windows
2 9 (90.00%) Proactive Monitoring
2 9 (90.00%) Social Skills
2 9 (90.00%) Microsoft Excel
2 9 (90.00%) SharePoint
2 9 (90.00%) Cisco
2 9 (90.00%) ServiceNow
2 9 (90.00%) Analytical Skills
2 9 (90.00%) Mimecast
2 9 (90.00%) Data Centre
2 9 (90.00%) HP
2 9 (90.00%) Dell
2 9 (90.00%) NetApp
2 9 (90.00%) Management Information System
2 9 (90.00%) Microsoft PowerPoint
2 9 (90.00%) Incident Management
3 1 (10.00%) Windows 10
3 1 (10.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in York by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (90.00%) SharePoint
Applications
1 10 (100.00%) Microsoft Office
2 9 (90.00%) Microsoft Excel
2 9 (90.00%) Microsoft PowerPoint
Cloud Services
1 9 (90.00%) Mimecast
General
1 9 (90.00%) Analytical Skills
1 9 (90.00%) Social Skills
Miscellaneous
1 9 (90.00%) Data Centre
1 9 (90.00%) Management Information System
Operating Systems
1 10 (100.00%) Windows
2 1 (10.00%) Windows 10
Processes & Methodologies
1 9 (90.00%) Incident Management
1 9 (90.00%) Proactive Monitoring
2 1 (10.00%) Customer Service
System Software
1 10 (100.00%) Active Directory
Vendors
1 10 (100.00%) Microsoft
2 9 (90.00%) Cisco
2 9 (90.00%) Dell
2 9 (90.00%) HP
2 9 (90.00%) NetApp
2 9 (90.00%) ServiceNow