The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the York region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Desk Manager
Rank 55 - 50
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Manager 1 0 4
As % of all permanent IT jobs located in York 0.239% - 0.978%
As % of the Job Titles category 0.249% - 1.026%
Number of salaries quoted 1 0 4
Average salary £50,000 - £41,250
UK excluding London average salary £41,250 £41,000 £37,250
% change year-on-year
+0.60% +10.06%
All Job Titles
York
Permanent IT job ads with a match in the
Job Titles category
401 397 390
As % of all permanent IT jobs located in York 95.93% 97.78% 95.35%
Number of salaries quoted 244 295 316
Average salary £35,000 £35,000 £37,000
Average salary % change year-on-year
- -5.40%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £47,500 £45,000 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Manager
North Yorkshire

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager across the York region as a proportion of the total demand within the Job Titles category.

York Service Desk Manager Jobs Demand Trend

Service Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the York region.

York Service Desk Manager Salary Trend

Service Desk Manager
Top 18 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the York region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 3 (100.00%) MS Office
1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows 7
2 2 (66.67%) Windows XP
2 2 (66.67%) Service Delivery
2 2 (66.67%) Change Management
2 2 (66.67%) Terminal Services
2 2 (66.67%) Windows Server 2003
3 1 (33.33%) Windows 2000
3 1 (33.33%) MS Excel
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) MS Exchange
3 1 (33.33%) SLA
3 1 (33.33%) Degree

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the York region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 3 (100.00%) MS Office
2 1 (33.33%) MS Excel
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows XP
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows 7
3 1 (33.33%) Windows 2000
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) Service Delivery
2 2 (66.67%) Change Management
3 1 (33.33%) Stakeholder Management
Qualifications
1 1 (33.33%) Degree
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 3 (100.00%) Active Directory
2 2 (66.67%) Terminal Services
Vendors
1 3 (100.00%) Microsoft