The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 197 207 203
Rank change year-on-year
+10 -4
Permanent jobs requiring a 3rd Line Support 66 33 31
As % of all permanent IT jobs located in Yorkshire 0.92% 0.54% 0.50%
As % of the Job Titles category 0.95% 0.56% 0.52%
Number of salaries quoted 61 24 25
Average salary £30,000 £29,000 £34,500
Average salary % change year-on-year
+3.44% -15.94%
90% offered a salary of more than £24,500 £26,726 £28,200
10% offered a salary of more than £45,000 £32,350 £40,000
UK excluding London average salary £35,000 £34,250 £33,000
% change year-on-year
+2.18% +3.78%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6941 5845 5981
As % of all permanent IT jobs located in Yorkshire 96.67% 95.90% 96.72%
Number of salaries quoted 5726 4585 5020
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £23,500 £23,500
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Yorkshire region.

3rd Line Support Salary Trend in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Yorkshire region over the 3 months to 18 December 2014.

3rd Line Support Salary Histogram in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire 0 39 £30,000 +3.44% 3
North Yorkshire +18 18 £37,500 +16.27%
South Yorkshire -8 9 £27,500 -35.29% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 18 December 2014, IT jobs across the Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 68 (53.54%) Windows
2 67 (52.76%) Active Directory
3 66 (51.97%) Microsoft
4 64 (50.39%) VMware
5 48 (37.80%) MS Excel
6 45 (35.43%) MS Exchange
7 41 (32.28%) VMware Infrastructure
8 40 (31.50%) Citrix
9 38 (29.92%) Windows Server 2008
10 34 (26.77%) ITIL
11 33 (25.98%) Firewall
12 29 (22.83%) VoIP
13 28 (22.05%) Cisco
14 27 (21.26%) SharePoint
14 27 (21.26%) SAN
14 27 (21.26%) Windows Server 2003
15 26 (20.47%) Microsoft Certification
15 26 (20.47%) Linux
16 25 (19.69%) TCP/IP
17 24 (18.90%) UNIX
17 24 (18.90%) Hyper-V
18 23 (18.11%) MCSE
18 23 (18.11%) SQL Server
19 20 (15.75%) WAN
19 20 (15.75%) LAN
20 19 (14.96%) BGP
20 19 (14.96%) Windows Server 2012
21 18 (14.17%) Telecoms
21 18 (14.17%) MCSA
22 17 (13.39%) VMware Certified Professional (VCP)

3rd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 18 December 2014, IT jobs across the Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (35.43%) MS Exchange
2 27 (21.26%) SharePoint
3 14 (11.02%) Exchange Server 2003
4 13 (10.24%) SharePoint 2010
5 11 (8.66%) Exchange Server 2010
6 9 (7.09%) Lync
7 8 (6.30%) Exchange Server 2013
7 8 (6.30%) WebSphere
8 7 (5.51%) IIS
8 7 (5.51%) BizTalk Server
9 5 (3.94%) Exchange Server 2007
10 4 (3.15%) WebSphere Application Server
11 1 (0.79%) IBM Notes
11 1 (0.79%) Mule
Applications
1 48 (37.80%) MS Excel
2 8 (6.30%) MS Office
3 1 (0.79%) MS Project
3 1 (0.79%) MS Visio
3 1 (0.79%) Acrobat
3 1 (0.79%) AutoCAD
3 1 (0.79%) MS PowerPoint
Business Applications
1 4 (3.15%) Dynamics CRM
2 2 (1.57%) PeopleSoft HRMS
3 1 (0.79%) Pegasus Opera
3 1 (0.79%) SAP Oil and Gas
3 1 (0.79%) Dynamics NAV
Cloud Services
1 12 (9.45%) Office 365
Communications & Networking
1 33 (25.98%) Firewall
2 29 (22.83%) VoIP
3 27 (21.26%) SAN
4 25 (19.69%) TCP/IP
5 20 (15.75%) WAN
5 20 (15.75%) LAN
6 19 (14.96%) BGP
7 15 (11.81%) DNS
8 14 (11.02%) VPN
9 13 (10.24%) Broadband
10 9 (7.09%) DHCP
10 9 (7.09%) Wireless
10 9 (7.09%) Network Security
11 8 (6.30%) Cisco IOS
12 6 (4.72%) MPLS
12 6 (4.72%) OSPF
13 4 (3.15%) IPsec
13 4 (3.15%) Internet
14 3 (2.36%) SSL
14 3 (2.36%) IPv4
Database & Business Intelligence
1 23 (18.11%) SQL Server
2 6 (4.72%) SQL Server 2008
3 5 (3.94%) SQL Server 2012
4 3 (2.36%) SQL Server 2005
5 1 (0.79%) MySQL
5 1 (0.79%) SQL Server 2000
5 1 (0.79%) SQL Server Reporting Services
5 1 (0.79%) Relational Database
Development Applications
1 5 (3.94%) Team Foundation Server
General
1 18 (14.17%) Telecoms
2 14 (11.02%) Finance
3 3 (2.36%) Legal
4 2 (1.57%) Manufacturing
5 1 (0.79%) Advertising
5 1 (0.79%) Banking
5 1 (0.79%) Marketing
5 1 (0.79%) Electronics
Libraries, Frameworks & Software Standards
1 5 (3.94%) Web Services
1 5 (3.94%) XML
2 2 (1.57%) LINQ
2 2 (1.57%) .NET
3 1 (0.79%) jQuery
Miscellaneous
1 15 (11.81%) Analytical Skills
2 6 (4.72%) Enterprise Software
3 5 (3.94%) Enterprise Storage
4 4 (3.15%) Clustering
5 2 (1.57%) PMI
5 2 (1.57%) Thin Client
5 2 (1.57%) Fat Client
5 2 (1.57%) FMCG
6 1 (0.79%) iPhone
6 1 (0.79%) iPad
6 1 (0.79%) Blackberry
6 1 (0.79%) DTV
6 1 (0.79%) Management Information System
6 1 (0.79%) Replication
6 1 (0.79%) PDA
6 1 (0.79%) CCTV
6 1 (0.79%) Data Protection Act
Operating Systems
1 68 (53.54%) Windows
2 38 (29.92%) Windows Server 2008
3 27 (21.26%) Windows Server 2003
4 26 (20.47%) Linux
5 24 (18.90%) UNIX
6 19 (14.96%) Windows Server 2012
7 13 (10.24%) Windows 7
8 12 (9.45%) Windows 8
9 8 (6.30%) Windows XP
10 4 (3.15%) AIX
10 4 (3.15%) Red Hat Enterprise Linux
11 2 (1.57%) Windows 2000
11 2 (1.57%) Windows Vista
12 1 (0.79%) Android
12 1 (0.79%) Apple iOS
Processes & Methodologies
1 34 (26.77%) ITIL
2 16 (12.60%) Root Cause Analysis
3 12 (9.45%) Mentoring
4 7 (5.51%) Change Management
4 7 (5.51%) Disaster Recovery
5 6 (4.72%) CRM
5 6 (4.72%) Time Management
6 5 (3.94%) Problem Management
7 4 (3.15%) Release Management
7 4 (3.15%) Service Management
8 3 (2.36%) Configuration Management
8 3 (2.36%) ITSM
8 3 (2.36%) Network Design
9 2 (1.57%) OO
9 2 (1.57%) Service Delivery
9 2 (1.57%) Project Management
9 2 (1.57%) PRINCE2
9 2 (1.57%) Service Desk Management
9 2 (1.57%) System Testing
9 2 (1.57%) High Availability
Programming Languages
1 9 (7.09%) PowerShell
2 8 (6.30%) SQL
3 6 (4.72%) JavaScript
4 5 (3.94%) Perl
4 5 (3.94%) Java
5 4 (3.15%) Shell Script
5 4 (3.15%) C
6 2 (1.57%) C#
6 2 (1.57%) VBScript
6 2 (1.57%) VB
7 1 (0.79%) T-SQL
Qualifications
1 26 (20.47%) Microsoft Certification
2 23 (18.11%) MCSE
3 18 (14.17%) MCSA
4 17 (13.39%) VMware Certified Professional (VCP)
5 15 (11.81%) MCITP
6 11 (8.66%) MCP
7 10 (7.87%) Cisco Certification
8 9 (7.09%) CCA
8 9 (7.09%) Citrix Certification
9 8 (6.30%) CCNP
9 8 (6.30%) VCP5
10 6 (4.72%) CCNA
11 5 (3.94%) CCIE
12 4 (3.15%) Degree
13 3 (2.36%) SC Cleared
13 3 (2.36%) Security Cleared
13 3 (2.36%) ITIL Certification
14 2 (1.57%) PMI Certification
15 1 (0.79%) MCTS
Quality Assurance & Compliance
1 11 (8.66%) SLA
2 1 (0.79%) ISO/IEC 27001
2 1 (0.79%) QA
System Software
1 67 (52.76%) Active Directory
2 41 (32.28%) VMware Infrastructure
3 24 (18.90%) Hyper-V
4 12 (9.45%) XenApp
4 12 (9.45%) vSphere
5 10 (7.87%) XenServer
5 10 (7.87%) XenDesktop
6 5 (3.94%) Terminal Services
7 2 (1.57%) VMware Server
8 1 (0.79%) UAG
8 1 (0.79%) VMware ESX
8 1 (0.79%) Citrix Presentation Server
Systems Management
1 12 (9.45%) SCCM
2 9 (7.09%) Backup Exec
3 6 (4.72%) SCOM
4 5 (3.94%) NetBackup
5 4 (3.15%) Control-M
5 4 (3.15%) SCVMM
6 1 (0.79%) Symantec Endpoint Protection
6 1 (0.79%) ARCserve
6 1 (0.79%) Norton AntiVirus
6 1 (0.79%) OpenView
6 1 (0.79%) WSUS
Vendors
1 66 (51.97%) Microsoft
2 64 (50.39%) VMware
3 40 (31.50%) Citrix
4 28 (22.05%) Cisco
5 13 (10.24%) Fortinet
6 11 (8.66%) Dell
7 10 (7.87%) EMC
8 9 (7.09%) Veeam
8 9 (7.09%) Pegasus
9 8 (6.30%) Sage
9 8 (6.30%) Riverbed
9 8 (6.30%) SolarWinds
9 8 (6.30%) IBM
10 6 (4.72%) Apple
11 5 (3.94%) CODA
11 5 (3.94%) Cognos
11 5 (3.94%) HP
11 5 (3.94%) Epicor
12 4 (3.15%) CommVault
12 4 (3.15%) Red Hat
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £40000 per annum + benefits
Posted: 5 days ago
Leeds
The People Network
Salary: £28000 - £32000 per annum + Benefits
Posted: 9 days ago
Doncaster
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum + Benefits
Posted: 14 days ago