The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 187 218 198
Rank change year-on-year
+31 -20
Permanent jobs requiring a 3rd Line Support 66 27 32
As % of all permanent IT jobs located in Yorkshire 0.95% 0.41% 0.54%
As % of the Job Titles category 0.98% 0.43% 0.56%
Number of salaries quoted 60 20 27
Average salary £30,000 £29,000 £34,500
Average salary % change year-on-year
+3.44% -15.94%
90% offered a salary of more than £24,500 £27,500 £27,500
10% offered a salary of more than £40,500 £32,850 £36,000
UK excluding London average salary £35,000 £33,500 £32,620
% change year-on-year
+4.47% +2.69%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6721 6269 5723
As % of all permanent IT jobs located in Yorkshire 97.12% 95.40% 96.53%
Number of salaries quoted 5587 4904 4768
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Yorkshire

3rd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Yorkshire region.

3rd Line Support Salary Trend in Yorkshire

3rd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Yorkshire region over the 3 months to 28 January 2015.

3rd Line Support Salary Histogram in Yorkshire

3rd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +12 42 £30,000 +3.44% 6
North Yorkshire +26 12 £37,500 +15.38% 1
South Yorkshire +10 12 £32,125 -24.41% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 January 2015, IT jobs across the Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 65 (56.03%) VMware
2 62 (53.45%) Active Directory
3 60 (51.72%) Windows
4 56 (48.28%) Microsoft
5 44 (37.93%) Citrix
6 38 (32.76%) MS Exchange
6 38 (32.76%) MS Excel
7 37 (31.90%) VMware Infrastructure
7 37 (31.90%) Windows Server 2008
8 35 (30.17%) SAN
9 34 (29.31%) VoIP
10 33 (28.45%) ITIL
10 33 (28.45%) SQL Server
11 31 (26.72%) Cisco
12 29 (25.00%) Firewall
12 29 (25.00%) Hyper-V
13 27 (23.28%) Microsoft Certification
13 27 (23.28%) Windows Server 2003
14 26 (22.41%) TCP/IP
14 26 (22.41%) SharePoint
15 24 (20.69%) MCSE
16 22 (18.97%) VMware Certified Professional (VCP)
17 21 (18.10%) XenApp
17 21 (18.10%) Windows Server 2012
17 21 (18.10%) MCSA
17 21 (18.10%) WAN
17 21 (18.10%) LAN
17 21 (18.10%) BGP
18 19 (16.38%) Linux
18 19 (16.38%) Exchange Server 2003

3rd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 January 2015, IT jobs across the Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (32.76%) MS Exchange
2 26 (22.41%) SharePoint
3 19 (16.38%) Exchange Server 2003
4 15 (12.93%) Exchange Server 2010
5 14 (12.07%) Exchange Server 2013
6 9 (7.76%) Exchange Server 2007
6 9 (7.76%) SharePoint 2010
7 8 (6.90%) Lync
7 8 (6.90%) BizTalk Server
8 7 (6.03%) IIS
9 4 (3.45%) WebSphere Application Server
9 4 (3.45%) WebSphere
10 2 (1.72%) Mule
11 1 (0.86%) IBM Notes
Applications
1 38 (32.76%) MS Excel
2 12 (10.34%) MS Office
3 1 (0.86%) MS Project
3 1 (0.86%) MS Visio
3 1 (0.86%) Acrobat
3 1 (0.86%) AutoCAD
3 1 (0.86%) MS PowerPoint
Business Applications
1 4 (3.45%) Dynamics CRM
2 2 (1.72%) PeopleSoft HRMS
3 1 (0.86%) Pegasus Opera
3 1 (0.86%) SAP Oil and Gas
3 1 (0.86%) Dynamics NAV
Cloud Services
1 10 (8.62%) Office 365
Communications & Networking
1 35 (30.17%) SAN
2 34 (29.31%) VoIP
3 29 (25.00%) Firewall
4 26 (22.41%) TCP/IP
5 21 (18.10%) WAN
5 21 (18.10%) LAN
5 21 (18.10%) BGP
6 16 (13.79%) DNS
7 15 (12.93%) VPN
8 14 (12.07%) Wireless
9 13 (11.21%) Broadband
10 11 (9.48%) Network Security
11 9 (7.76%) DHCP
12 8 (6.90%) MPLS
12 8 (6.90%) OSPF
13 5 (4.31%) Internet
14 4 (3.45%) IPsec
14 4 (3.45%) Cisco IOS
14 4 (3.45%) NAS
15 3 (2.59%) Asterisk PBX
Database & Business Intelligence
1 33 (28.45%) SQL Server
2 9 (7.76%) SQL Server 2008
3 8 (6.90%) SQL Server 2005
4 4 (3.45%) SQL Server 2012
5 2 (1.72%) Relational Database
5 2 (1.72%) SQL Server Reporting Services
6 1 (0.86%) MySQL
6 1 (0.86%) SQL Server 2000
Development Applications
1 5 (4.31%) Team Foundation Server
General
1 18 (15.52%) Telecoms
2 7 (6.03%) Finance
3 3 (2.59%) Legal
4 2 (1.72%) Manufacturing
5 1 (0.86%) Advertising
5 1 (0.86%) Banking
5 1 (0.86%) Marketing
5 1 (0.86%) Electronics
Libraries, Frameworks & Software Standards
1 6 (5.17%) Web Services
2 3 (2.59%) .NET
3 2 (1.72%) XML
3 2 (1.72%) LINQ
4 1 (0.86%) jQuery
4 1 (0.86%) Application Packaging
Miscellaneous
1 9 (7.76%) Analytical Skills
2 5 (4.31%) Clustering
3 2 (1.72%) Fat Client
3 2 (1.72%) PMI
3 2 (1.72%) Thin Client
3 2 (1.72%) Replication
3 2 (1.72%) Enterprise Software
4 1 (0.86%) DTV
4 1 (0.86%) Management Information System
4 1 (0.86%) iPhone
4 1 (0.86%) iPad
4 1 (0.86%) CCTV
4 1 (0.86%) Data Protection Act
Operating Systems
1 60 (51.72%) Windows
2 37 (31.90%) Windows Server 2008
3 27 (23.28%) Windows Server 2003
4 21 (18.10%) Windows Server 2012
5 19 (16.38%) Linux
6 14 (12.07%) UNIX
7 13 (11.21%) Windows 7
8 11 (9.48%) Windows 8
9 7 (6.03%) Windows XP
10 2 (1.72%) Windows 2000
10 2 (1.72%) Windows Vista
11 1 (0.86%) Android
11 1 (0.86%) Apple iOS
Processes & Methodologies
1 33 (28.45%) ITIL
2 12 (10.34%) Root Cause Analysis
3 8 (6.90%) Mentoring
3 8 (6.90%) Change Management
4 7 (6.03%) Disaster Recovery
5 6 (5.17%) CRM
6 5 (4.31%) Network Design
7 4 (3.45%) Problem Management
7 4 (3.45%) Release Management
7 4 (3.45%) Change Control
8 3 (2.59%) OO
8 3 (2.59%) ITSM
8 3 (2.59%) Business Continuity
8 3 (2.59%) Service Management
9 2 (1.72%) Configuration Management
9 2 (1.72%) Project Management
9 2 (1.72%) PRINCE2
9 2 (1.72%) Service Delivery
9 2 (1.72%) High Availability
9 2 (1.72%) System Testing
Programming Languages
1 8 (6.90%) PowerShell
2 6 (5.17%) SQL
3 3 (2.59%) C#
4 2 (1.72%) JavaScript
4 2 (1.72%) T-SQL
4 2 (1.72%) VBScript
4 2 (1.72%) VB
5 1 (0.86%) Shell Script
5 1 (0.86%) Perl
5 1 (0.86%) Java
Qualifications
1 27 (23.28%) Microsoft Certification
2 24 (20.69%) MCSE
3 22 (18.97%) VMware Certified Professional (VCP)
4 21 (18.10%) MCSA
5 18 (15.52%) MCP
5 18 (15.52%) MCITP
6 16 (13.79%) CCA
6 16 (13.79%) Citrix Certification
7 10 (8.62%) Cisco Certification
8 9 (7.76%) CCNP
9 8 (6.90%) VCP5
10 5 (4.31%) CCNA
11 4 (3.45%) CCIE
11 4 (3.45%) Degree
12 3 (2.59%) SC Cleared
12 3 (2.59%) Security Cleared
12 3 (2.59%) ITIL Certification
13 2 (1.72%) PMI Certification
14 1 (0.86%) MCTS
Quality Assurance & Compliance
1 17 (14.66%) SLA
2 1 (0.86%) ISO/IEC 27001
2 1 (0.86%) QA
System Software
1 62 (53.45%) Active Directory
2 37 (31.90%) VMware Infrastructure
3 29 (25.00%) Hyper-V
4 21 (18.10%) XenApp
5 16 (13.79%) XenDesktop
6 15 (12.93%) vSphere
6 15 (12.93%) XenServer
7 3 (2.59%) Terminal Services
7 3 (2.59%) VMware ESX
7 3 (2.59%) VMware Server
8 1 (0.86%) Citrix Presentation Server
Systems Management
1 14 (12.07%) Backup Exec
2 11 (9.48%) SCCM
3 10 (8.62%) SCOM
4 5 (4.31%) Norton AntiVirus
5 4 (3.45%) Opsview
5 4 (3.45%) SCVMM
6 1 (0.86%) Symantec Endpoint Protection
6 1 (0.86%) WSUS
6 1 (0.86%) OpenView
6 1 (0.86%) ARCserve
Vendors
1 65 (56.03%) VMware
2 56 (48.28%) Microsoft
3 44 (37.93%) Citrix
4 31 (26.72%) Cisco
5 18 (15.52%) Dell
6 14 (12.07%) Veeam
7 13 (11.21%) Riverbed
7 13 (11.21%) Fortinet
8 10 (8.62%) SolarWinds
9 7 (6.03%) HP
9 7 (6.03%) EMC
10 6 (5.17%) Symantec
11 5 (4.31%) CheckPoint
11 5 (4.31%) Pegasus
11 5 (4.31%) IBM
12 4 (3.45%) Cognos
12 4 (3.45%) CommVault
12 4 (3.45%) Epicor
12 4 (3.45%) NetApp
12 4 (3.45%) CODA
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 12 hours ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £35000 per annum + Benefits
Posted: 12 hours ago
Leeds
Computer Futures
Salary: £37000 - £38000 per annum + competitive
Posted: 2 days ago
Leeds, West Yorkshire
Calibre Search Ltd
Salary: £35000 - £40000.00 per annum
Posted: 2 days ago
Halifax, West Yorkshire
Sanderson
Salary: £32000.00 - £36000.00 per annum + Excellent Benefits
Posted: 5 days ago