The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Third Line Technical Support
Rank 217 209 196
Rank change year-on-year
-8 -13
Permanent jobs requiring a 3rd Line Technical Support 3 1 5
As % of all permanent IT jobs located in Yorkshire 0.054% 0.019% 0.099%
As % of the Job Titles category 0.057% 0.020% 0.102%
Number of salaries quoted 3 1 5
Average salary £31,000 £34,000 £23,000
Average salary % change year-on-year
-8.82% +47.82%
UK excluding London average salary £32,500 £35,000 £26,500
% change year-on-year
-7.14% +32.07%
All Job Titles
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5237 5109 4879
As % of all permanent IT jobs located in Yorkshire 94.91% 96.93% 96.23%
Number of salaries quoted 4135 4216 4150
Average salary £35,000 £34,250 £33,000
Average salary % change year-on-year
+2.18% +3.78%
90% offered a salary of more than £22,500 £23,000 £23,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Technical Support
England

3rd Line Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire 3rd Line Technical Support Jobs Demand Trend

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Yorkshire region.

Yorkshire 3rd Line Technical Support Salary Trend

3rd Line Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Yorkshire region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -12 3 £31,000 -8.82%
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Yorkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 7 (100.00%) Windows
2 6 (85.71%) Citrix
2 6 (85.71%) MS Exchange
2 6 (85.71%) Cisco
2 6 (85.71%) Active Directory
3 4 (57.14%) HP
3 4 (57.14%) EMC
3 4 (57.14%) Juniper
3 4 (57.14%) SAN
3 4 (57.14%) Windows Server 2003
3 4 (57.14%) MPLS
3 4 (57.14%) Blackberry
3 4 (57.14%) Blackberry Enterprise Server
3 4 (57.14%) Project Management
3 4 (57.14%) Firewall
3 4 (57.14%) VMware
3 4 (57.14%) Hyper-V
3 4 (57.14%) XenApp
3 4 (57.14%) Exchange Server 2010
3 4 (57.14%) NetScaler
3 4 (57.14%) Mobile Device Management
3 4 (57.14%) VLAN
3 4 (57.14%) Exchange Server 2003
3 4 (57.14%) SCCM
3 4 (57.14%) VMware Infrastructure
3 4 (57.14%) Windows Server 2008
4 3 (42.86%) SQL Server
5 2 (28.57%) SharePoint
5 2 (28.57%) MS Office
5 2 (28.57%) VoIP

3rd Line Technical Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Yorkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (14.29%) .NET
1 1 (14.29%) ASP.NET
Application Platforms
1 6 (85.71%) MS Exchange
2 4 (57.14%) Blackberry Enterprise Server
2 4 (57.14%) Exchange Server 2003
2 4 (57.14%) Exchange Server 2010
3 2 (28.57%) SharePoint
3 2 (28.57%) SharePoint Server
4 1 (14.29%) IIS
Applications
1 2 (28.57%) MS Office
Communications & Networking
1 4 (57.14%) MPLS
1 4 (57.14%) Firewall
1 4 (57.14%) VLAN
1 4 (57.14%) NetScaler
1 4 (57.14%) SAN
2 2 (28.57%) Intranet
2 2 (28.57%) VoIP
Database & Business Intelligence
1 3 (42.86%) SQL Server
Miscellaneous
1 4 (57.14%) Blackberry
Operating Systems
1 7 (100.00%) Windows
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) Windows Server 2008
Processes & Methodologies
1 4 (57.14%) Project Management
1 4 (57.14%) Mobile Device Management
2 2 (28.57%) Service Management
2 2 (28.57%) ITSM
3 1 (14.29%) E-Procurement
3 1 (14.29%) B2B
Programming Languages
1 1 (14.29%) SQL
1 1 (14.29%) VB
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 6 (85.71%) Active Directory
2 4 (57.14%) VMware Infrastructure
2 4 (57.14%) Hyper-V
2 4 (57.14%) XenApp
3 2 (28.57%) Citrix Presentation Server
Systems Management
1 4 (57.14%) SCCM
Vendors
1 6 (85.71%) Cisco
1 6 (85.71%) Citrix
2 4 (57.14%) Juniper
2 4 (57.14%) VMware
2 4 (57.14%) HP
2 4 (57.14%) EMC