The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 251 242 227
Rank change year-on-year
-9 -15
Permanent jobs requiring a 3rd Line Technical Support 9 1 4
As % of all permanent IT jobs located in Yorkshire 0.13% 0.016% 0.065%
As % of the Job Titles category 0.13% 0.017% 0.067%
Number of salaries quoted 9 1 2
Average salary £24,500 £25,500 £28,000
Average salary % change year-on-year
-3.92% -8.92%
UK excluding London average salary £35,500 £35,000 £30,750
% change year-on-year
+1.42% +13.82%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6827 5947 5940
As % of all permanent IT jobs located in Yorkshire 96.69% 95.90% 96.74%
Number of salaries quoted 5654 4674 4982
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Yorkshire

3rd Line Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Yorkshire region.

3rd Line Technical Support Salary Trend in Yorkshire

3rd Line Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +9 9 £24,500 -3.92%
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 15 (88.24%) MS Excel
1 15 (88.24%) SharePoint
1 15 (88.24%) MS Exchange
1 15 (88.24%) Microsoft
1 15 (88.24%) Active Directory
2 14 (82.35%) Cisco
3 11 (64.71%) VMware
3 11 (64.71%) VMware Infrastructure
4 9 (52.94%) SQL Server
4 9 (52.94%) MCP
4 9 (52.94%) MCSE
4 9 (52.94%) MCSA
4 9 (52.94%) Citrix
4 9 (52.94%) Microsoft Certification
4 9 (52.94%) SAN
4 9 (52.94%) MCITP
4 9 (52.94%) Hyper-V
5 8 (47.06%) VoIP
5 8 (47.06%) Dell
5 8 (47.06%) CCA
5 8 (47.06%) Citrix Certification
5 8 (47.06%) Wireless
5 8 (47.06%) Backup Exec
5 8 (47.06%) VMware Certified Professional (VCP)
5 8 (47.06%) Exchange Server 2003
5 8 (47.06%) XenApp
5 8 (47.06%) XenServer
5 8 (47.06%) XenDesktop
5 8 (47.06%) Veeam
5 8 (47.06%) Riverbed

3rd Line Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (88.24%) SharePoint
1 15 (88.24%) MS Exchange
2 8 (47.06%) Exchange Server 2003
2 8 (47.06%) Exchange Server 2013
3 6 (35.29%) SharePoint 2010
Applications
1 15 (88.24%) MS Excel
Communications & Networking
1 9 (52.94%) SAN
2 8 (47.06%) Wireless
2 8 (47.06%) VoIP
3 6 (35.29%) Cisco IOS
4 2 (11.76%) WAN
4 2 (11.76%) VPN
4 2 (11.76%) LAN
Database & Business Intelligence
1 9 (52.94%) SQL Server
Miscellaneous
1 6 (35.29%) Analytical Skills
2 2 (11.76%) FMCG
Operating Systems
1 2 (11.76%) Windows
Processes & Methodologies
1 6 (35.29%) ITIL
1 6 (35.29%) Root Cause Analysis
1 6 (35.29%) Mentoring
Qualifications
1 9 (52.94%) MCP
1 9 (52.94%) MCSE
1 9 (52.94%) MCSA
1 9 (52.94%) Microsoft Certification
1 9 (52.94%) MCITP
2 8 (47.06%) VMware Certified Professional (VCP)
2 8 (47.06%) CCA
2 8 (47.06%) Citrix Certification
System Software
1 15 (88.24%) Active Directory
2 11 (64.71%) VMware Infrastructure
3 9 (52.94%) Hyper-V
4 8 (47.06%) XenApp
4 8 (47.06%) XenServer
4 8 (47.06%) XenDesktop
4 8 (47.06%) vSphere
Systems Management
1 8 (47.06%) Backup Exec
Vendors
1 15 (88.24%) Microsoft
2 14 (82.35%) Cisco
3 11 (64.71%) VMware
4 9 (52.94%) Citrix
5 8 (47.06%) Dell
5 8 (47.06%) Veeam
5 8 (47.06%) Riverbed
6 6 (35.29%) Pegasus
6 6 (35.29%) Sage
7 2 (11.76%) NetApp