The first table below looks at the demand for Contact Management skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Contact Management
Rank - - 215
Permanent jobs citing Contact Management 0 0 4
As % of all permanent IT jobs located in Yorkshire - - 0.072%
As % of the Processes & Methodologies category - - 0.092%
Number of salaries quoted 0 0 4
Average salary - - £21,500
UK excluding London average salary £150,000 £41,250 £40,000
% change year-on-year
+263.63% +3.12%
Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5682 4341 4335
As % of all permanent IT jobs located in Yorkshire 80.20% 81.98% 78.19%
Number of salaries quoted 4450 3350 3543
Average salary £40,000 £37,500 £36,500
Average salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £28,000 £26,000 £26,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Contact Management
England

Contact Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Yorkshire

Contact Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the Yorkshire region.

Contact Management Salary Trend in Yorkshire

Contact Management
Top 13 Related IT Skills in Yorkshire

For the 6 months to 28 July 2014, IT jobs across the Yorkshire region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 13 (100.00%) ITIL
1 13 (100.00%) UNIX
1 13 (100.00%) CRM
1 13 (100.00%) EAI
1 13 (100.00%) SOA
1 13 (100.00%) ETL
1 13 (100.00%) LAN
1 13 (100.00%) PBX
1 13 (100.00%) WAN
1 13 (100.00%) Enterprise Architecture
1 13 (100.00%) WFM
1 13 (100.00%) CMDB
2 9 (69.23%) Asset Management

Contact Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 July 2014, IT jobs across the Yorkshire region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Communications & Networking
1 13 (100.00%) LAN
1 13 (100.00%) PBX
1 13 (100.00%) WAN
Job Titles
1 13 (100.00%) Architect
2 12 (92.31%) Solutions Architect
3 1 (7.69%) Infrastructure Architect
Miscellaneous
1 13 (100.00%) CMDB
Operating Systems
1 13 (100.00%) UNIX
Processes & Methodologies
1 13 (100.00%) ITIL
1 13 (100.00%) CRM
1 13 (100.00%) EAI
1 13 (100.00%) SOA
1 13 (100.00%) ETL
1 13 (100.00%) Enterprise Architecture
1 13 (100.00%) WFM
2 9 (69.23%) Asset Management